DMS Plumbing did an excellent job! Doug was professional, on time, and fixed the issue quickly. He explained everything clearly and made sure the work was done right. Highly recommend them for anyone needing reliable plumbing service! read more

Shut-off valve to toilet not working, to enable replacement of fill valve. Had previous experience with DMS and "all was good". Came within a reasonable time and fixed the problem, even allowing a discount. They've always been friendly and courteous, as was Doug, who was the person who came out today. Would highly recommend. read more

They completed a small gas line modification for less than $400. The job took very little material and was finished in 2 hours. While this may seem pricey, it was a significant improvement over a $660 quote from another firm. read more

If I could give negative 5 starts I would. Geez where do I start! first of all customer BEWARE of the shady half service you get at high cost. in December my ex tried fixing my dripping pool filler pipe. Unfortunately he broke it and couldn't re-pipe himself being late for work, and I had to shut the water main off. It was Saturday late afternoon so sadly the only ones open to come out was DMS. Tony came out Sat December 19th and said he needed to "Break up the concrete" with an industrial tool he didn't have on him, and said he'd have to come back Monday then drove off. 3 minutes later he pulled back up and said he could knock it out real quick for a couple hundred bucks since I had a little daughter at home and we needed water. I'm thinking cool, nice fella! After a few hits with a regular hammer into the concrete which didn't even go a more than centimeter deep (chicken scratch in my opinion), some pipe I already had, and some blue Christy's blue glue it took about 30 minutes. Tony then says that'll take care of it with no problems and said it was $475.00. I almost fell over since it was 300 more than originally told. I chalked it up to a weekend charge and handed $500.00 to include a tip since he did come back. The following week I left for California for a few weeks, then returned only to leave again due to my grandmothers passing. Since burial services were delayed and up in the the air I was gone another couple of months. when I came back it took me another two weeks to notice my baseboards inside were bowing. It was clear this pipe had been leaking for some time and went undetected since I was away so much. Honestly who also would hawk eye it after spending $500.00 and being assured it would not leak anymore? I had difficulty locating the company I used since I had called so many that day thinking it was dignity. after they told me it wasn't them I looked harder and found a txt message way down at the bottom of my history and reached out to their txt number on April 15th explaining the situation but didn't get a reply, until I emailed on April 23rd to which I received a message on April 30th that they were sending Tony back on May 2nd. He said he wasn't trying to be a dick or anything but because it was past 30 days he would have to charge me $180.00 additional. Ok so I'll be almost $700.00 for am outer pipe that's a $60.00 fix? I reached out and spoke with Shawna on Monday May 3rd and explained everything again and sent an email showing the photos of Tony's $500.00 work. By Friday May 7th no reply so I called Shawna for her to tell me that the pipe wasn't leaking from the spot on the last repair and also since Tony used my parts so they wouldn't cover it. First off he had listed on the original invoice that he used their parts off the truck, nothing about mine. Secondly wouldn't have had a problem paying an additional $5.00 for their PVC part, but I wasn't advised this would be an issue. My parts just happened to still be laying there and he decided to use them on his own. And the leak is absolutely in a spot tony had worked on. Just because my part was used, it doesn't count as an area he worked on? What??? Does this look like a $500.00-$700.00 job to you, especially not even lasting 4 month? I know it started leaking within 30 days, unfortunately I wasn't home to be aware of it.... Bottom line stay away from such a shady dishonest company. Recently got an estimate to repair from a reputable plumbing company for less than half of they're fix our failed repair re-quote. read more

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Doug came by to service my water faucet and did an amazing job. Very professional. Very informative, and extremely helpful! Would highly recommend to anyone looking for great, no nonsense work to be done! Thank you Doug! read more

Doug provided service for clearing the drain on my upstairs shower. Professional and quick!

Called this company to get an estimate and specifically asked if a camera was part of the free estimate. Douglas came to do the estimate. I talked to him about an issue with with my sewer and asked about the camera. He pops off with "it will be $699". I told him his call center told me it was included, he was clearly taken by surprise and just obnoxious after that. He stormed off like some angry child. Other plumbing companies will do the camera for less than half what this less than professional told me it costs. read more

DMS Plumbing - Douglas - Plumbing Near Me - Las Vegas, Nevada

These guys replaced our water heater and just came out to help us with an irrigation issue. They were responsive, quick and super polite!

Toilet clogged and Doug was quick, efficient and affordable. Especially for the prompt service. I felt comfortable him being in our home and our toliet is not fixed! He also answered all my questions thoroughly and taught me a little about plumbing to ensure my pipes stay healthy and clear! Highly recommend. read more

Yesterday, I called Doug of DMS Plumbing, LLC. (based on a friend's recommendation) when I awakened to a water heater leaking in my garage. Doug was able to diagnose the problem from texted photos and was at my home with a replacement in just a couple hours! Doug provided a level of service which I had thought was a thing of the past. He was efficient, very reasonably priced and he had one other important trait (which we all hope for when we have to call someone for service) - he clearly knew what he was doing! No added-on unexpected charges, no selling new parts when the existing ones were safe to reuse, none of the typical infuriating stuff that we've grown accustomed to facing. Doug shared his considerable knowledge freely and answered my questions without deceit and without hesitation. Doug is a gentleman and it was a pleasure to talk with him while he worked his magic. I'm his customer from now on. I couldn't be happier. read more

We had a bad sewer smell in our store and the guys at DMS Plumbing were quick to find a solution! They were in and out in a timely manner and told us exactly what was wrong. Will be contacting them again if we ever have anymore plumping issues. read more

I called DMS about 6 months ago due to a water pipe burst on the side of my house and Doug came over right away to fix it. He was very professional and did a great job getting everything fixed and a new pipe on right away!! About a week ago, I noticed a slow drip coming from that same pipe and called DMS and they sent over Doug again and he informed me that they only warranty their service for 3 months but he ended up fixing the leak for me for free this visit!!!! I am so grateful for him doing that and I will definitely be using DMS for any future things I need done! Thank you DMS and Doug for being amazing!! read more

We had a collection of low-priority issues that had stacked up (such as a high pitch whine when the shower was running). Then there was a much higher priority issue that came up (leaking toilet). We needed help. DMS was perfect. I cannot believe how quickly they were able to resolve all our issues. It was impressive. Definitely worth it. Definitely who we will use in the future if we need help again. read more

If you like plumbers that are verbally abrasive, condesending and snarky, then this is the company for you. If you don't mind paying $150 for 2 minutes of work then these are your guys. If you don't mind being blown off and ignored when you call to address these issues then you'll like this company. I will NEVER use or recommend them to anyone. read more

Used them a few years ago to fix the shower. Gave me a much better rate than another plumber. Called them again to fix toilet and they fixed it very quick and friendly. read more

DMS was referred to me by my mother who is a property manager. I had a shower leak that turned into about 50sq ft of water damage behind my shower and beneath it which was the ceiling of my kitchen below. I described the damage to Doug (the alleged owner of DMS) over the phone and he immediately asked me if I had homeowner's insurance. Without hesitation, I replied that I did. First mistake. So Doug shows up, checks out the leak, immediately cuts a hole in my wall, shows me what happened and insists I file a claim. So I did, not knowing any better. My deductible turned out to be extremely high at $3200. Doug obviously saw the dollar signs. I asked him to give me an estimate. I even put him on the phone with a contractor friend of mine who also asked for an estimate. He deflected with the complexity of the water damage and said he could fix it, I just needed to go through my insurance. Mind you, DMS plumbing does not advertise water damage repair. Apparently this is a service Doug provides as Water Damage and Restoration Services, LLC. In a panic because I already had a hectic day and it was a Saturday afternoon, I let him proceed and in the meantime made sure my policy would cover everything. Doug spent a few hours cutting 3 holes in my bathroom and kitchen ceiling and built a containment for the air movers. When it came down to it, after speaking with a few people, there was just no way the job was going to meet my deductible so I tearfully told Doug I could not afford it or to make a claim. I asked him how much it would really cost and offered to pay cash. He told me he would normally BILL my insurance $3800 without explaining how or why but would do the job for $1800 for me. I was overwhelmed, never did get an estimate the whole day and he was nearly done so I gave him $1900 cash ($100 to rethread and glue my shower arm back) and he left. All evening and over the next couple of days, I called around, talked to other contractors and homeowners, my insurance company and researched this type of work online. It turns out drying out water damage costs a lot less then what he charged me. I received the yellow copy of a receipt for DMS plumbing for the shower arm repair and an invoice via email with just a job description and rate of $1800 paid cash from Water Damage and Restoration Services, LLC. Doug came and went over the next few days checking the progress. On the last day, he repaired my shower arm. He must have been able to tell I was uneasy because one of the last things he said to me was "sorry it couldn't be a better price." That seemed unusual so I reached out to Doug via text and inquired about the job in detail. I got a very dismissive reply. I assume Doug needed the $1800 cash a lot more than I did considering how much he bragged about his lifestyle, himself, various trades and handyman expertise during "small talk" while he was in my home. I concur with the other reviews regarding price gouging and wonder how could a nearly $4k job billed to insurance be cut in over half so easily and without itemization. I do not recommend Doug, DMS Plumbing or Water Damage and Restoration Services and have passed all this information along to my mother, my friends, other homeowners and various insurance companies. Buyer beware, water damage almost always goes hand in hand with plumbing repair which makes it the perfect opportunity to be taken advantage of by Doug in an emergency situation. read more

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I really don't know why you would say your 24hrs Service, and NOT provide 24hrs service ? I would go somewhere else if you need help 24hrs read more

DMS Plumbing is seriously the best. Responded on Thanksgiving right away and came out the next morning to repair my kitchen sink and drain. The fix didn't take long and everything worked perfectly. I will use them again for any of my future home needs. read more

Friendly, dependable, timely, and knowledgeable. Doug fixed our problem in less than 10 minutes. Amazing!

Our business had a leaky sink and corporate called to get someone to come take a look. A man, I believe named Diego although he was in and out too fast for me to get a name, came in and went to take a look at the sink. We turned it off to prevent more water damage and he immediately started to get an attitude when it wasn't turned on by the time he got here(and considering he was 30 minutes behind I don't know how we were expected to know when to turn it on). Then he stormed out to the van and when we told him it was turned back on, he came back in. But he became even more agitated, saying he wouldn't even look without payment, even though we tried to explain that it was corporate who called. An overall bad experience and would not recommend. 0 out of 10. read more

Called for a slab leak. They determined the issue, made some holes, found the line and rerouted the line in 1 day. I received a few quotes for a reroute and their pricing is very competitive. They used a high durable PEX and I requested it be insulated. Doug and his partner (sorry forgot your name) was very nice, knowledgeable, and passionate about what they do. While they were working, they told me exactly what they're going to do and gave tips plumbing along the way. They scheduled for the permit (included in fee) and scheduled for the inspector to come out. Recap: Professional, on time, kind and price competitive. Rare gem of a business. Even the office clerk was nice and professional over the phone. read more

It's Sunday. I expected an answering service / dispatcher. But I also expected them to be polite and informative. NOPE! They wanted to dispatch a plumber to my residence WITHOUT providing rates or having the tech contact me with rates. When I asked, "So you're going to dispatch a plumber to look at the pipe, without having them call me first to discuss rates? I don't understand." His reply: "You don't have to understand. It's how they operate." And hung up. Needless to say, I called someone else. Wow. Way to do business, jerkoffs. read more

Our toilet was leaking and one of our other toilets was making a squealing noise. We've used this company before in the past and called to make an appt. They were able to come out very quickly and assess the problem and fix it for a very affordable price! They even gave us a discount! Highly recommend this company! read more

Water gushing from my garage from a water softner filter i had previously had installed. was fortunate enough dms could come out same day. they removed old filter and reccomended a better water purification system. they were very nice people. read more

very fast and great communication. the crew was very professional and efficient! thanj you! read more

They came highly recommended very professional very thorough they communicate well if I ever have problems I'll probably use them again... A+++++ read more

Fantastic service! If you're looking for a fast, friendly and efficient company, look no further! I stumbled upon DMS Plumbing on Yelp during a midnight crisis with the bathroom and water. I spent a good hour or so trying to figure out what was going on but had no real luck. Thanks to DMS Plumbing, everything is working smoothly and there isn't anymore water wastage. The company is typically appointments only but they do provide an emergency service. The appointment was made for the morning and man were they punctual(this is something I really appreciate). The guy (Doug) who was coming to check everything out made sure to call when he was on his way and when he was nearby. Now let me tell you about Doug... He's a phenomenal employee and just genuinely enjoys his trade. Upon arrival, he was pleasant and very respectful. He made sure I was well informed on the issue at hand and gave me a thorough breakdown to what my options and prices were going to be. Throughout the entire process, Doug taught me a few "basic" things, which I thought was really cool of him. While keeping a professional attitude while he was there, we were still able to just talk like he was "one of the guys." They aren't one of those companies that keep you in the dark and throw random numbers at you. I would absolutely recommend! read more

DMS Plumbing - Doug and the truck - Plumbing Near Me - Las Vegas, Nevada

Don't use them, they will ripped you off. They took advantage of the situation, knowing that we were in an emergency having no water since 2 days. DMS plumbing isn't honest!!! Don't trust them. They want to charge $700 for an estimation.Total cost $750 for labor and parts to repair a broken pipe, not to change the all system, just to put 2 pieces of plastic pipe which would cost no more than $15. Labor, definitely not that much or they would charge $700 for an hour... When we asked if they'll replace the all system or just the broken pipe, she didn't even know and said she have to ask. They knew we couldn't wait longer. It was obvious they just wanted to take advantage of an emergency situation. I don't recommend a contractor that is totally dishonest and takes advantage of you!!! Another contractor quote the job for less than $250! Did the job and he didn't BS us. So disappointing of people like DMS Plumbing. STAY AWAY!!! Be careful of those contractors! It's really bad that so many contractors are trying to ripped people off especially in an emergency situation. read more

DMS plumbing was the fastest and most professional service I have come across in LV. We called with an emergency plumbing issue and Doug arrived within the hour on a weekend. He was fast, efficient and helpful along the way. We will be calling for ANY other issues we may have. THANK YOU DOUG from all of us at the doggie day care :) read more

Terrible. They say they're supposed to be "24 hours." Well, call them at midnight when you have a flood, and have them say, lazily, "we don't have anyone." False advertising. read more

Jesse came and assesses our water leak Which ended up being the main water line need to be replaced. He was very knowledgeable, provided us with a competitive quote and DMS also worked with our insurance company. We would highly recommend and will use this company again. Jesse went above and beyond even making sure our landscape was in perfect condition again upon completing the job read more

We had a plumbing emergency! The master shower backed up, and it was incredibly disgusting. It flooded the bathroom and caused a huge mess. I called DMS right then, and they had someone come out soon after. He snaked the clog and got everything fixed up very quickly. Quick service and decent prices--it cost a lot less than I anticipated. We have had no issues since. The plumber they sent over was also very friendly. I got very good vibes from him. We will use DMS plumbing if any other emergencies come up in the future. (Oh! Also, the plumber fixed our leaky sink for free and taught my fiancé the trick to keep it from happening again. Very nice.) read more

In late February DMS plumbing replaced a water heater at my house and everything seemed fine although they quoted me one price and then after the work was done said there was 3% credit card fee that was not disclosed to me before hand., well I don't have $1,400 cash sitting around so I had to pay with a card and had to pay this extra fee. About a month later I was contacted by the water district saying I had a water leak and I needed to fix it so I called DMS again to assist with that. Upon arrival the technician turned off the water to my house and the water meter was still spinning indicating a leak outside the house. He said it was a leak in my water main line and I needed a replacement. I asked him if it was possible if it could be anything else including the new water heater. He took a look at the water heater and said it wasn't leaking but whoever installed it should have replaced the ball valve as it was corroding and would start leaking at some point. DMS were the ones who replaced it! He said well it wasn't him personally, which was true. He then reiterated that my main line was leaking and gave me a $2,700 estimate to replace the main line and he would throw in the ball valve for free, how generous. I decided to get other estimates and had another plumber come out the next day. He was there about 30 seconds and turned off the the irrigation with a switch outside the house which immediately stopped the water meter spinning. I felt stupid as I didn't even know this switch existed and didn't try it myself but DMS should have known and tried that especially after me asking 100 times what else it could be. These guys were going to dig up my front yard and replace a main line for $2,700 that didn't even need to be replaced! I wonder what would have happened after all the digging and they discover the line is totally fine. I wont be using this company again. read more

We used DMS at a temporary home that we were in while our home was being renovated. One of the two water heaters sprung a leak and was flooding the garage. DMS arrived and offered a great solution, was affordable and did a great job. We have already referred them to two other families that needed a good plumber. We will use them again. read more

GREAT SERVICE!! the care they put into their work . Always assuring our concern's was taken cared of. You won't be disappointed! On time and double checking their work. Great job TJ and Austin!! Will use this company for future work. Call them read more

The first time DMS came to my house, they literally rescued me from bad work of a handyman, who almost wrecked my water heater and left me without any water overnight. Second time they did a great job, fast and efficiently, fixing a long term problem. TJ is very professional, yet easy to communicate with, he answers questions patiently and thoroughly. read more

Our house was flooded in water and this company came out quickly to our home. Jesse right away figured out the problem. He was quick and efficient and very professional. Thank so much DMS Pluming. Definitely recommend. read more

Waited all day for them to give me an estimate he finally showed up around 530 pm said they would get back to me the next day and never did , so I called and she said she didn't have the estimate ready and then I called the next day and it still wasn't ready and they never called me back . Very unreliable. read more

I have called DMS Plumbing for years for my plumbing problems, but I will never call them again. I felt absolutely duped! I called about a clogged shower drain. DMS sent, according to the invoice, Delfina Z. He quoted the job at $395.00. When I expressed surprise a clogged drain could be so expensive, he said "It's a big job". I said, well if it's that involved, okay. 2 to 3 minutes later, he has removed the overflow arm and stopper and he's done! That's about $8000 an hour. read more

Very unprofessional, technician came out after I in detail explained what I needed to be done, a simple installation of a pedal-stool sink and a toilet. The technician or lack there of made every excuse not to do installation, so I asked him did he want to do the job or not. The tech basically said no and walked out. Total douche bag. I strongly don't recommend this company. read more

DMS Plumbing - This is how the asshole left my grandmothers home - Plumbing Near Me - Las Vegas, Nevada