This place has old equipment , furniture and very old patient exam chairs. Very hard and uncomfortable. Most dental offices have TV's in the ceilings...it's not the reason to give a 5 star rating.
It was very difficult to communicate with one of the receptionists as her English was very minimal and she was hard to understand.
I went here in 2019 and had xrays done using a very painful imaging technique with hard plastic that gives photos directly onto the computer rather than the need for the hygienist to develop the negatives. This is convenient for the dentist but not for the comfort or care of the patient ...the customer. Shouldn't that be priority? I would certainly never bring my child here since the pain this X-ray method causes would scare her away from going to a dentist ever again.
I asked the Dr. after he stated that I had no cavities and his very quick examination, was he certain because I could feel pain in areas and also could see small brown nicks at the gum line indicating to me a cavity or the start of one. Due to health issues I have and told him about, if he were thorough he would have found these problem areas that I now found out about. He might have recommended some preventative procedures for my bottom teeth that are showing signs of wear and a filler could protect them and ease some of my pain.
After 2 weeks I went to back to my previous dentist where I had lived 2 years ago. I made the appointment for X-rays and a second opinion as I didn't feel confident about the diagnoses from this dentist at DLE.
From the new xrays (completely pain-free) my old dentist determined that I had the start of a cavity on the upper incisor and a filling was advised to prevent it from getting worse.
In July I had the filling and two teeth next to the cavity filled as they were also in question. He showed me the teeth prior to filling them in the mirror pointing out two areas of the tooth that had cracks and recommended a crown be placed over it to prevent further damage or even losing the whole tooth. I agreed and made an appointment to have this completed.
I do not feel I received great care at DLE for treatment or preventative recommendations. I will not be returning and suggest that anyone take caution about going here for dental care. read more