Okamura has been my dentist for many years. Derek and his staff always do a great job while, at the…read moresame time, making sure that the patient is comfortable. The front desk staff are always cordial and welcoming. I actually like going to the dentist.

I recently saw Dr. Derek Okamura as a new patient on the recommendation of a friend, and I'm so…read moreglad I did! I had previously been bouncing around dentists after mine retired, and ended up having an unpleasant experience at a corporate dental clinic so I really wanted to find someone non-corporate. To start with, the receptionists were friendly and helpful when I was booking my appointment, and provided reminders as the appointment approached. When I arrived, I was happy to see that they have great COVID protocols in place. They seem to be well organized, and I didn't have to wait for my appointment. Dr. Okamura was wonderful. He's friendly, personable, knowledgeable and very kind. It is obvious that his patients' well being is his utmost concern. He is patient, and takes the time to explain things carefully. He also didn't try to up sell me on all of the things the corporate dental clinic was trying to tell me I needed. His approach is more conservative and careful, which I really appreciated. He shared his plan with me, and was upfront and honest about the issues I have with my teeth. He did a very thorough initial exam, even measuring my jaw and noting issues with how it opens and closes through various tests (I've never had a dentist do this before). I have had a problem with one of my teeth for almost a year now, which several dentists have tried to fix, but Dr. Okamura referred me to a specialist to take a look before we do anything, and I really appreciated that as well. All-in-all it was a great first appointment, and I feel reassured that I have found the right dentist for me!

Dr Thorburn is honest knowledgable and provides excellent service…read more I've lived in several cities over the decades and his office rates up there. Thanks Dr T and crew.

I only went once and that was enough. I* am sure the dentist himself was competent and had a nice…read moreenough manner, but his hygienist was incredibly slow and unsystematic and not particularly gentle. So slow that in i and 15 mins. hours with only one set of x-rays. I did not get the top teeth cleaned. I had to leave and will not go back... The price was astronomical considering the job wasn't finished.

Dr. Yeung took my partner around the corner to the clinic space and I heard him open with "it looks…read morelike you've really slimmed down"; after she stated how inappropriate that comment was, he responded "oh was it that bad?". At that point she and I left and cancelled our current appointments. We have received no follow up or apology from the clinic at this time. I am incredibly disappointed and angry that in 2024 a care provider would say something so obviously inappropriate to a client he has met once previously. I would hope he will learn to better understand boundaries and proper behavior going forward.

Very professional, honest and ethical. One hundred percent recommend this dental clinic.read more

Dr. Alex and his team at Accord Dental are the best dental surgery I have been so far. And I have…read moreseen a lot... Everyone is very nice and makes sure that you get the best (and most painless) service while feeling (almost) like at home. I was impressed when Dr. Alex saw a typo in my bill from 1.5 years ago which I haven't discovered, and immediately excused and reimbursed me...I think 99% of the dentists would not have told me and kept the money. Thanks Dr. Alex, it is a pleasure being your patient!

Dr. Alex R. is an excellent, academic dentist who also teaches at UBC. His knowledge and technical…read moreskills are excellent and that's incredibly reassuring to us fraidy cats who also know a thing or two about the technical aspects. I take my kids to him and he's incredibly patient. He never "over treats" and is available for emergencies. Really great staff make the place friendly and easy to book, pay, etc.

OK I have to give a 5 even if it hurts me ;-)))) As I am not a big fan of going to the dentist and…read morethat it hurts. The place is clean, the receptionist friendly and very welcoming. I went there 3 times already and the dentist are all super professional and super friendly. They make sure that you are comfortable and answer all your questions. They don't try to sell you products or extra services. They just do what they have to do and this is it. The price is very affordable. You get a lot a goodies after, to make sure that you floss and a new toothbrush. They call you after 6 months for your cleaning. They are very good at that. Just no complain at all .....just that you go to the dentist ;-)

Dr Nazeem is Fantastic. Helped me on a moments notice resolve two last min emergency procedures and…read moredelivered top notch work. Highly reccomended. Thanks.

I have had some more (not just simple cleaning) dental stuff come up, and I have co tongues to have…read moreamazing service from both the office staff as well as Dr. Okamura and his hygienists. I never once felt pressured into doing anything I felt uncomfortable with, and I felt like Dr. Okamura took time to explain all of my options. Additionally, I have taken my (fairly reluctant) preschooler to see Dr. Okamura, and he was so patient and caring with her. He never rushed her and allowed her to feel comfortable with him before he proceeded. I heartily recommend this practice.

I've been a patient of Dr. Wayne Okamura since the early-90's when he used to work out of the…read moreHudson's Bay dental clinic which was very convenient to my downtown office location. Shortly thereafter he moved to his current W. Broadway location and I followed him there even though it's not very convenient for me but a good dentist is worth the trip. He's always been personable, friendly and knowledgeable. He keeps up on what's current in the dental industry. His office seems to run pretty much like clock work and it is rare to be kept waiting more than 5 minutes past the appointment time. The front office staff is the best - friendly and nice every single time I've visited the office. One staff in particular, Antonella, has been with him for eons and that says a lot about how Dr. Okamura must be as an employer. His dental assistant has also been with him for years too, but the hygienists always seem to come and go. Years ago when extensive work was required with not much dental covererage, Dr. Okamura even accepted postdated cheques. I've never forgotten that and think it shows the epitome of his character. If you're looking for a great friendly Dentist then Dr. Wayne Okamura fits the bill to a tee.

Incredible staff, and the most thorough dental appointments I have ever experienced. I made a…read moremistake in scheduling and showed up a week early for my appt. Dr. Iwagami and the staff managed to fit me in - I think Dr. Iwagami worked through her lunch break, and maybe the other staff as well! There is a reason I have been a client here for about 15 years!

Highly recommend this clinic, all my family are going there for treatment. Stuff are friendly,kind,…read moredentists are fantastic

The new office is modern with all the latest technology. The staff is great. I fell well taken care…read moreof. Thanks

I agree with the other reviewer here that says there is something wrong with the receptionist. She…read morestruck me as unfriendly and unwilling to answer any question, mostly disregarding me. Plus, she was not wearing a mask. The hygienist and dentist were great, but I expect better service from front end staff (and feel safe) when I visit a medical facility, especially if I'm going to spend dollars there. The receptionist made me feel like they did not want my business.

I went to Dr. Ashkan Hafezi for an emergency root canal. The doctor was very knowledge and made me…read morefeel very comfortable. He took the time to explain what the problem was and answered all the questions I had. He also explained how the procedure would be so that I did not have any surprises. During the root canal procedure, he kept checking in with me to make sure I was doing ok and kept telling me that it was ok if I needed a break. He was just delightful! The front staff were also super friendly, they made sure to go over my insurance with me so I knew what I was getting in for and helped me file my claim as well. They don't direct bill but they do help you submit your claim. After the procedure, the doctor again asked me if I had any questions and made sure I was going home feeling comfortable. The next day, the staff called to follow up with me and make sure I was doing ok. They kept saying that if anything comes up, they would be there to help and that I shouldn't hesitate to call them. Really impressed with the way the treat their patients!

Dr. Hafezi has exceeded my expectations. He was extremely helpful with two of my root canals and…read morewent above and beyond to ensure that I was both comfortable and taken care of. Dr. Hafezi's level of communication throughout my entire process with him was wonderful and he even helped me after hours in order to aid with an infection by calling in antibiotics. I would highly recommend Dr. Hafezi to anyone who is in need of a root canal as he makes any appointment/ scheduling and recovery as easy as it can be. In addition to Dr. Hafezi's professionalism and care, his team maintains this level of kindness and knowledge throughout their role at the front and within their hygienist duties. I've always felt comfortable at Vancouver Endontic Centre and that's in entirety due to Dr. Hafezi and his staff's efforts.