The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.

We brought out little one here for her first checkup and we had Dr. Michael. The staff was great,…read morethe place was big and clean. There is a small play area for the kids, there's a fish tank in the dental area. When it was our turn, it went by so quick. The little one was scared as it was her first time but they were great. Highly recommend.

I have been with Monarch pediatric my entire life, and recently becoming an adult, I made the tough…read moredecision to move onto a general dental clinic. Throughout my life, Monarch pediatric had served my brothers and I with only the best care. The staff are caring, kind, open, and very easy to talk to and book appointments with. I am extremely satisfied with the care I received here, and only with that they did more than pediatric work. It's also a family run business, with the owner's son now working there as a dentist. I would highly recommend Monarch Pediatric.

Excellent dentist and very professional staff. Dr.Chin takes the time to explain everything in…read moredetail making you feel very comfortable. Highly recommend!

The team was so amazing w my two boys, whom are 3 year old twins. They went above and beyond to…read moremake them so comfortable. In comparison to our previous vist at a dental office! My boys were SO PROUD of themselves and its all thats to stephanie Andria and Dr.Diederik. As a family we would recommend this office to any anxious children or toddlers that have had an unpleasant experience from another office

Fantastic doctor and fantastic facility for kids. The service my son received is beyond…read moreexceptional. I am very pleased with the entire process.

I was on a health kick today and visited my dentist and a doctor. I feel fantastic now. So, I was…read morelooking for a new dentist in burnaby, not knowing what to expect - well, I was very pleasantly surprised. These guys have regular Saturday hours and their reception staff was very pleasant over the phone and in person. I went in for a regular dental checkup as it was time expecting to be there for a few hours - between the waiting room, forms, and the work itself. I spent the first five minutes filling out my forms, the receptionist had taken my insurance details over the phone a few days earlier so they were prepared for billing. Within 2 minutes of returning my paperwork, they ushered me into a dental chair - normally a very scary place. The took a couple x-rays and did a quick exam, repaired a couple small cavities, even had some art on the ceiling for me to stare at while I was being worked on. The dentist was efficient and very pleasant. They completed this entire process within 35 minutes - as I walked out, the receptionist had my bill ready within 5 minutes and I was on my way. This was the most physically painless and financially painless dentist appointment in my life. There is a first time for everything apparently. one note - their hygienists are super busy, so expect to wait a few weeks to get an appointment with them.

For the last 30 years I had a problem with a gap between two molars and food slipping in to get…read moreimpacted below the gumline. Having to so frequently dig buried stuff out with a toothpick or dental brush often kept the area inflamed and swollen for days at a time, which would lead to more impaction, which led to more inflammation, etc. Over time my teeth shifted, and I began having the same problem on the OTHER side of the offending molar, too. It was making me crazy, to the point I'd wake up in the middle of the night and have to floss again, even though I'd done so before going to bed. When I asked if a solution was possible, Dr. Goran added some matrix to both sides of the molar's surface, and my 30 year long dental problem disappeared literally overnight. The procedure was painless and took less than an hour. Two years later, the matrix is still in place, and my former problem remains resolved. Office service here is always efficient and friendly, too. I'd recommend even for dental scaredy-cats.

Despite 100% dental insurance coverage, we ended up paying a lot of money as each billing line was…read moreover what my insurance thought was reasonable. It was also a bad experience, my child was bawling their eyes out as we left.

Both of my kids love it here. They're counting down to come to see Dr.Fran and their favorite girl,…read moreSarah. They are so nice and friendly and make seeing dentist such a fun thing. I've been recommended to all my friends and family. This is the best Pediatric Dentist in Vancouver hands down (I've tried a few places)

First time there for a "cracked tooth" which was actually a filling (recommended by a different…read moredentist long ago for a supposed cavity that needed work even though there was no discomfort). They didn't point that out immediately (the shape of the breakage was too round and smooth to be a regular crack. Instead they additionally recommended TEN (10) cavity fillings based on browsing my x-rays. No discomfort anywhere in my teeth except the filling that fell out. They didn't even ask about that. No idea what the timeline is on each cavity before it actually becomes a problem. They basically talk about "eventually" which is just plausible deniability and non-specific instead of triage -- which ones are at what stage, how soon before it becomes a problem. Possibly because I qualified for government dental and they could milk me for as much work as possible. Sorry but I don't want 10 unnecessary fillings that will end up falling out and becoming 10 root canals.

Was searching for a dental clinic for a while after not having insurance and disliking my previous…read moredentists I decided to try Metroplex out as a regular dentist after previously having removed my wisdom teeth there since they had the option to put you to sleep. The staff is pretty nice however I do find they seem to purposely scare you into more procedures. I had scheduled a cleaning xray and consultation and was charged almost $500 which is way more expensive than I would have thought. During the consultation the dentist was quickly poking my teeth and stated I had multiple cavities and she wanted to split up the fillings to 3 separate appointments and I was shocked at how expensive one appointment was. They estimated approximately $850 for top and bottom filling on one side ONLY. During the cleaning itself the hygenist only spent 30 minutes with me and had told me to come back since she wouldnt be able to finish. When I was done and went to the receptionist she had asked if I wanted to schedule an appointment to do my fillings literally the next day to fill an empty spot and I had told her I was uncomfortable because of my fear of dentist and this would be the first time in 6 years I would be getting fillings again but she decided it was her job to scare me into booking the appointment by saying if I waited I would damage my teeth and basically LECTURED me for a good five minutes about how I would lose my teeth LOL which I felt she was extremely out of place. Surely giving me an extra week to think about it wouldnt cause me to lose my teeth. On top of that. I was uncomfortable with the price so I went to get a second opinion at a different clinic whose dentist charged significantly less for a consultation and spent MORE TIME with me and actually carefully checked every spot on the xray and had told me that I had LESS cavities than the metroplex dentist had said. They gave me an estimate of $920 for EVERY filling I had to get done. So $850 for two fillings vs $920 for all 4. Plus I was under the impression that since I was returning to finish my cleaning that it was covered in the first charge of $500. Had they told me they would be charging me again I would not have gone back for the second appointment to finish the cleaning. Plus that hour they supposedly spent with me cleaning my teeth there was several times where the hygenist left me alone in the chair to do something else. I would avoid metroplex as there are better options out there. Ended up closing my account and swapping to a better dentist.

This was a great place to go for a first visit. The staff…read morewas outstanding and super friendly. There is not much more to day than it is a perfect environment for kids to get used to the dentist with well educated staff. The doctor itself did a great job informing me and took time at the appointment.

Written april 2014: I'm hesitant in referring to the other review by Callie Nov 26, 2013. She gave…read morethe review 6 months ago for this location and in fact they've only been open here for 3 months (Jan 2014). On top of that she failed to say how compliant her child was, whether they were "rushed" due to them arriving late and then needing to complete paperwork and finally whether or not she presented her wishes and expectations to the staff. Just saying. I found this office to be surperb. Communication straight forward and interaction understandable.

They are the best we had to change 5 dentists for our son!!…read moreHe had couple of cavities and like so many other kids wasn't really comfortable getting his teeth fixed All other dentist wanted to do sedation.... Because my son wasn't an easy client!!! Finally we found pediatric dental group in Coquitlam Dr.Bradford Shceidman was great he was so nice ,friendly and patient and as well his team,they were very professional We can't thank him enough I will recommend him to all families with young children:)

Fancy but not advanced equipment. Drs are not that experienced and detail oriented. They dont…read moreexplain well and care enough

was experiencing excruciating pain after a filling and found this clinic online. The receptionist…read moreat the time was helpful and accommodating, fitting me in promptly. The clinic itself is very nice, with pleasant staff, and Dr. Shirbani was helpful and gracious, providing a referral to a specialist if needed. However, my experience was marred by a subsequent interaction with a receptionist on Saturday, July 12th, at 9:05 am, who was difficult, unfriendly, unempathetic, and rude. I had concerns regarding my wisdom tooth and was seeking a brief consultation with the doctor, but the receptionist was unaccommodating, suggesting I book an appointment instead. Upon calling back to ask a question, I was informed that the doctor recommended I visit a specialist, which was not relevant to my concern about my wisdom tooth. I was extremely disappointed by the receptionist's behavior, which was a stark contrast to the helpful and compassionate service I received the previous day. As a paying patient, I expect a certain level of professionalism and respect. Unfortunately, my experience was subpar, and I would not recommend this dental clinic to anyone in Canada. I have traveled extensively and lived in various places, and this was the most disappointing experience I've had. I called back to address the unprofessional behavior, but my call was not returned. I hope the clinic will take steps to address the discriminatory behavior and provide better service to their patients

They charged out of pocket for a filling and refused to charge through insurance. They stated they…read morecan only charge insurnace once per tooth for fillings. Their out of pocket filling prices are quite high ($240). They also mixed up retainer/night gaurd and had to come in more than once for it. Overall negative experience and will be switching dentists.