It's been over 10 years and I'm still going to Aarm dental in Yaletown. Dr Lee is just the best…read more She's so warm, friendly and puts you at ease. I always feel well taken care of. One memorable experience: After I experienced some jaw pain, I came to see her to check things out. My teeth were all fine, so nothing she could do, but she suggested I go to a RMT who specializes in intra-oral massage. I had NEVER heard of this before, but I went to the specific RMT she mentioned and it was life changing. Seriously. After just one session, my jaw pain was gone. I was so relieved and grateful! If Dr Lee hasn't suggested that, I'm not sure what I would have done.

I was disappointed with their billing ethics First they…read moreforcefully gave me gloves to wear and change my ask so they can charge me $20 for it. Why patient need gloves and why not keep my own mask? My teeth cleaning done in 45 minutes with X-rays and exam but guess what was the billing -- exam, 4 X-rays (bite one), 3.5 units for scaling and floride coat .. when I argued that it's over and illegal billing, apparently Dr Lee made the staff bill template and it's set. Everyone must bill 3.5 unit of scaling along with other procedures as a must.. is it legal? Or over billing? Shouldn't be it as work and time needed? It's about making more money

This is my go to place for dental work and I really recommend it! The location is very convenient…read morebecause it is right next to the broadway city hall station and close to many other bus stops. It is located inside the city square mall. The dentist and all the other staff are very friendly and make you feel very comfortable. I go there for routine cleaning, they always make sure to follow up with you if its been more than 3 or 4 months since your last clean up. They are not pushy, just gentle reminders which I appreciate. The past weekend I had a massive toothache so I contacted them on a Saturday and they got back to the same day and gave me an appointment for that Monday. When I went in for the check up, they said I needed an emergency root canal and got me in the very next day at another clinic. The MOA called around 4-5 dental centres trying to get me in, really appreciated her efforts. Best part, they direct bill to your insurance company which saves you a lot of the time! Would definitely recommend them for your dental work.

This used to be the best dental office until the owner passed away. Dr. Muise is rude, impatient…read moreand not professional. The office manager is rude and obnoxious and the staff at the front desk have no idea what they are doing. I do not recommend this place.

My father used to be a dentist. Dr. Tara & Team are authentically caring dental Rockstar's. You can…read morefeel the warm welcome and great team work the moment you walk in. My wife is going through replacing 3 molars and building up her jaw bone mass. She's all thumbs up. I have a cracked wisdom tooth. Not painful . . . . yet! So after humming and hah-ing I'm going to make the wise move to call Tara's team.

I found the dentist, Tara Kim, extremely condescending. She chastised me for not having my teeth…read morecleaned not once, not twice but THREE times even though I tried to explain to her that I hadn't visited a dentist in a while due to the pandemic, and I was in contact with immunocompromised family members so had to be careful. I get that she's just doing her job, but some people have different circumstances. The first time she said it, ok, but after the third time, it was EXTREMELY annoyingly. She showed no empathy/compassion and probably just thought I was making excuses. Needless to say, I was not impressed with her attitude and lack of respect. My previous dentist was knowledgeable and encouraged me to keep my teeth healthy, but had a way of being really nice about it and never made me feel terrible. Even when I showed hesitation in getting my wisdom tooth extracted (I was clearly nervous) and asked her what my options were, she very plainly said, "you can do nothing or get it removed!". Like I know that Sherlock; I was looking for more information and reasoning. One of the worst dentists I've encountered and lacks experience in patient care and bedside manner. Do not recommend - seek an alternative dentist. I will say though that the receptionists were very kind, courteous and attentive. They answered my questions politely and respectfully.

I have been attending Reach Dental Clinic for 45 years. I am not fond of going to the dentist, and…read morefind it quite anxiety-provoking. However, recently, I had an amazingly positive experience receiving treatment from Dr. Stepanian at Reach Clinic. I needed 4 fillings, three of them in difficult to access locations. Dr. Stepanian did an amazing job of helping me to be comfortable with minimal pain, while working confidently and efficiently with her assistant to get the job done efficiently and with care and attention. I felt the knowledge, strength and experience in her hands as she worked on fixing my teeth. Thank you to Dr. Stepanian, her assistant, and the Reach Dental Clinic team for making my experience smooth and even pleasant! I never thought I would say that about a visit to the dentist. I cannot recommend Dr. Stepanian highly enough.

The staff were friendly, quick service and ease of dental work, no pain! :)…read moreHighly recommend Reach Dental. "Reach out to them for your next dental appopintment"!

My first visit to MAX Dental was fantastic! My crown fell out and I was so stressed out about going…read moreto the dentist. My regular dentist retired so at the recommendation of a friend, I ended up there. I am so thankful to Dr. Maryam and her staff for making my visit a very positive one, especially in these scary COVID times. Dr. Maryam is very kind, gentle, professional - I couldn't have asked for more. The same goes for all the staff. I felt very safe in the office at all times. The office itself is very modern and comfortable, the staff very knowledgeable. I hope I have covered it all. Bottom line is that I have found my new dentist and I will tell everyone I know about this office. Thank you so much to all of you at MAX Dental!

I've been here 3 times since my initial review. 2 more cleanings and a mouth guard. All 3…read moreadditional visits have been efficient and friendly. My teeth are in good shape so they've suggested a longer duration between X-rays, to be followed by an even longer duration should there continue to be positive results. I have found this dentist to be very trustworthy, and I have no qualms about continuing to go here. An additional thanks goes out to my RDH (Gennelle P.) for continuing to do a great job.

As I canceled December appointment, I needed to rebook but it turned 3 months later, in March. But…read morethe office assistants are so awesome to let me come earlier due to other patients cancelation. Communication is very good.

Great attention to detail, great communication, and fantastic service…read more I would recommend.

Great place to come for your bi-annual check up and clean. Have been coming here for years and…read moreservice has always been fantastic and welcoming.

To really capture my experience with Dr. Charmaine Fong at Aarm Dental I need to provide a little…read morehistory. I'm from Ireland. We all know the reputation those from the British Isles have for dental hygiene; I guess it's because, at least in my experience, the dentists aren't very good. During one visit my dentist dropped out for lunch right in the middle of pulling 2 teeth, and I poured blood; another dentist pulled the wrong tooth for my sister. My twin brother also needed a filling and didn't receive enough anaesthetic and felt the drill boring into his tooth. The point is, I've been traumatized, and I think justifiably so ! Fast forward eighteen years. Yes, eighteen. I'm not proud of that, but what with bad experiences, and the fact that I travelled for years, I haven't been to a dentist in all that time. I finally booked an appointment after seeing favourable reviews for Aarm dental on Hornby as I felt pain in my teeth. I realised Aarm dental was different from that very first call. Jenna, the receptionist, truly listed to me - and even suggested I don't book my first visit on my birthday (which I was going to do) ! When I arrived for my appointment, Dr. Charmaine Fong listened to my concerns regarding dentists, then set about easing them. We spent about an hour or so going over dental history, taking X-rays, pointing out problem areas, etc. She made me feel comfortable, and that she really cared about me as a person and not just a customer. I told her I had a thing about pain, and that I was very nervous. She assured me that I was in good hands. It turned out the "pain" I was feeling was that I needed 6 fillings. We decided that 6 at once would be too much so we booked a second appointment, and started on the first 3. First she froze my gums with a pink mixture that tasted of bubblegum. After waiting about 10 minutes for it to take effect, she gave me a local anaesthetic with a needle. I was really worried about that ! She apologised, then manoeuvred her arm in such a way so I wouldn't see the needle. I honestly didn't feel a thing ! When I did feel some pain (for a split second) in the roof of my mouth, she warned me first and apologized again, after. Again, after a pause to let the drugs get to work, she got the fillings taken care of. After finishing we scheduled for my next visit. Since that first time, I've since been perhaps 4 other times, to complete work, or a cleaning, or a check up. I am so happy I took the plunge ! I've felt guilty about not going for so long, and it was something that was hanging over me. I now have no fear at all about going to the dentist. Dr. Charmaine Fong is an exceptional dentist, and really stressed the importance of maintaining a good dental routine every day with the right tools, and frequent visits to the dentist. I have since recommended her to my friends. My twin brother was even more traumatized than I was about dentists, but left the clinic smiling. I can't believe what I'm about to say - but I'm actually looking forward to my next visit. Thank you Dr. Fong !

I have been coming here for several years. They always have great customer service. Staff are…read morefriendly and accommodating. They are willing to answer any and all questions.

this clinic seems more focused on making money than giving the best advice for clients and is very…read moredisorganized. I an a healthcare professional and I would not recommend this clinic.