WOW! What an amazing shopping experience! I visited Versona…read morefor the first time about a month ago, and I absolutely loved it! The merchandise is beautiful, great quality, and reasonably priced. But what really stood out to me was the exceptional customer service. Manager Melissa was incredibly helpful and gave me great advice, and the associates, Kristen and Bianka, were absolutely amazing! They were friendly, helpful, and went above and beyond to help me find the right sizes, including checking online when needed. The atmosphere is so warm, friendly, and welcoming that I have already come back two more times -- and I keep finding amazing fall clothing! I highly recommend Versona for the beautiful merchandise, great prices, and especially the exceptional customer service. I can't wait to come back again! Mariola

So I actually met Melissa December of 2023 now how long ago was that?! because I came into the…read morestore looking to shop for my sister whom at the time wouldn't allow me to, however, I told Melissa because of her expertise that I'd be back to shop with her‼ And true to my word on 10/07/24 I came back and Melissa is such an amazing associate with such attention to detail as I shopped for a new client as her personal stylist, Melissa was there every step of the way‼ Melissa is so professional, kind, patient, flexible, extremely nice, incredible customer service, helpful along with Kristen "the belt lady‼" whom is also queen of accessorizing‼‼‼ So, ladies if you need accessorized talk to Kristen‼‼‼ A great reason to shop here is the value you get for your dollar‼ Kristen and Melissa gets "10's, 10's, 10's across the board‼‼‼

I had the absolute best shopping experience at this Loft outlet! From being greeted the minute I…read morewalked in by Marissa, to Wendy in the fitting room grabbing sizes for me, everyone I encountered was SO kind, helpful, and honestly, they just made shopping fun! Loft was actually my first store I stopped in. I ventured around the mall for a while after, and every other store felt so short staffed, nobody greeted me, I had to find associates to help me, etc., after an hour or so, I ended up going back to Loft and shopping more! I appreciate a kind and helpful environment when I shop. Not to mention the associates made me feel excited and happy to be there! Definitely recommend this spot. Also - since it's at a super busy outlet mall, the best times to go to avoid a crowd are first thing when they open on the weekends, and weeknights in the few hours before the mall closes.

They didn't have what we were looking for at all, but the store was nice itself. Looked clean and…read morewell kept up. Didn't see much employees working so no hello or goodbye. Overall, was a good experience just not great, and that's because we couldn't find any of the three items we were looking for. Thanks anyways!

I love love love Elie Tahari for its quality pieces and edgy yet classy design…read more Dropped by and the entire store was 70% off!! I tried on many things and I want to commend this location on its exemplary service!!! Bianca helped me (and other associates) but she made sure to pull items she thought I would like and gave her honest opinion on everything!!! All the associates smiled, were pleasant and fun! They started a dressing room right away and found sizes immediately! Thank you Bianca!!! I have never experienced such helpful and genuine service! I actually went next door to BCBG and the store wasn't as nice and the sales people were cordial but their standard of assistance was pretty much going "oh I hope you are finding everything okay." I ended up buying a suit set and saved $500 off the retail price for quality and well tailored items! I wish this store was closer but it's probably better for my wallet that its far away haha Five stars for service, cleanliness of store, quality of merchandise and beautiful simple displays!!!! *retail highs*

Bianca helped us today and was extremely patient. What a gem. Beautiful selection and the sales…read moreare great. Excellent selection and customer service.

Very clean store but small. Did not have any of the three items we were looking for, dress, jacket,…read moreand shoes. Lady working too, kept hovering over us watching us like a hawk. It was a little weird and made me want to get out of the store quickly. Overall, seemed to be a nice place; just didn't have what we needed. Thanks anyways!

A meeting in nearby Batavia means a lunch break spent shopping at Chicago Premium Outlets…read more I only had 45 minutes to do my damage, but I'm a swift and severe punisher. I walked into BCBG and deftly made my way through the racks, until I landed upon the sexiest pair of black skinny jeans I've ever seen. Yes, zippers have become de riguer again as of late, but this particular pair has zippers on the back of the leg instead of the side. Less 80s, more sexpot. Can't wait to team them with a new pair of shiny black stilettos! I also picked up two beautiful leather belts and a long, dangly necklace. Very boho and effortlessly chic. Most everything is on sale right now, too... if you can find an excuse to get to Aurora, I highly suggest you do. Before I come back and buy out the entire store! Happy shopping.

Levi's makes some quality jeans. There's little denying that. I've been wearing their jeans for a…read morevery long time, and when it comes time to invest in a new pair, you'd be a fool to turn anywhere other than a Levi's Outlet store. The range of colors, styles, and fits is difficult to match, and often times, the prices are impossible to beat. I've never cared much for Levi's clothing - everything is short sleeved and has those weird snap button things - but there is quite a bit of that here as well. Honestly, however, I just wanted to comment on the below average service one can expect to receive at this joint. The whole place is full of people who would rather spend their time goofing off and worrying about their hair than helping the people who are actually there to shop. Both times I came in here the past week there was one girl doing all the work while several of her co-workers stood around their equivalent of a water cooler and ignored anyone not wearing a flannel shirt and slip on shoes. The tl;dr version? Good selection, good prices, lousy service. Think Portlandia.

Shit service store close at 6pm Was 6:02 and this old guy come asking if I need help I say yes my…read morewife needs help jaja sorry but we are close at 6 so I can help you . So if you ask to help doit don't treat costumer like a fool and he comes like oh I speak Spanish to Because I tell my wife this in Spanish so don't matter the languish the you speak you give me a shit service in 2 lenguish

I stopped by this coach after seeing it advertised on social media. This coach has a "create"…read moredisplay where you can customize your handbags/tags/etc. They didn't have a wide variety of items at this store but it was displayed nicely and the staff were very helpful. Unfortunately they had run out of black tags and I wanted to get a Chicago stamp. They only had 4-5 colors available. Black usually sells out quick apparently.

I only own 2 Coach items. A backpack and a skirt. I'm not a big Coach fan, but I recognize that…read moretheir products are making a bit of a comeback in the handbag industry. In this economy, when luxury handbags are unaffordable for most of the population, Coach is considered affordable luxury. While I really dislike how many of their products have the logo splashed all over, their leather bags are actually made really well. Don't totally sleep on them. They're at least worth a look and they aren't covered with the cringy signature C. I really love the travel backpack. It's well constructed and one of the best I've ever purchased. It'll be a favorite for a long time. I also love the skirt I bought. It is constructed so well and fits beautifully. It's fully lined and a classic style that will never go out of style. I'm done with fast fashion and this skirt isn't that. The store was packed with people but plenty of employees asked if I needed help.