DKI Restotech

(148 reviews)

Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

The team did a great job and provided an honest top and bottom quote. If there's one complaint ~ I…read morewish they would've had a little more communication on the equipment pickup and arrival times instead of showing up unannounced. Also I had to use a different company for drywall, paint and baseboard which is normal since remediation companies doesn't handle repairs. But they said they were going to refer me since day one but it took about a week before they reached back out despite me asking on the daily for a repair quote. But nonetheless 5 stars for the main job well done!

Restoration 1 of Irvine

(81 reviews)

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

Emergency Home Solutions

4.7

(112 reviews)

I went through a major kitchen and downstairs remodel after a serious leak, and Emergency Home…read moreSolutions truly went above and beyond during an incredibly stressful time. Having to complete a re-pipe and full renovation in about a month was overwhelming, but they helped turn a very difficult situation into something manageable. From the very beginning, Cory the owner, came out to assess the damage. Cory was knowledgeable, thorough, and immediately made me feel confident that I was in good hands. Cory assured me that he and his team would guide me step-by-step through the entire process, and they absolutely did. He connected me with his business partner, Casey, who exceeded every expectation I had. Casey was instrumental in communicating and negotiating with my insurance company to ensure everything needed to properly restore my home was covered and handled correctly. He was honest, extremely thorough, highly knowledgeable, and always responsive. I always felt he was truly on my side, and there was never any sense of cutting corners. Coming from outside this industry, I didn't know what to expect, and I was genuinely surprised by the level of expertise I found. After working with Casey, I completely understand the value of having an insurance advocate. He made a complicated process clear, manageable, and consistently fought for what was right. Both Cory and Casey were my advocates from start to finish. Their honesty, transparency, and communication made a devastating situation far easier. I am extremely grateful to Emergency Home Solutions. Choosing them was one of the best decisions I could have made. I highly recommend them. I don't usually write reviews, but I felt absolutely compelled to share this experience.

This review is long overdue for a company that truly deserves the highest recognition. Get ready…read morefor a bit of a novel, but my experience with Emergency Home Solutions warrants every single word. I found out about Emergency Home Solutions in a complete happenstance kind of way back in January 2026. My extremely old water kicked the bucket. I initially hired Olson Superior Plumbing because I had used them once before, and purchasing a new water heater through them was the easiest, smoothest process I have ever experienced. All was good in my new water heater world until exactly two weeks later. My upstairs neighbor's water heater leaked heavily down into my closet, right onto my brand-new unit. Luckily, my dog-like ears caught a distant dripping sound at 9:00 PM on a weekend. I was in at total frenzy seeing a sopping wet closet, fearing my new unit was faulty. This was the first time I had to use Olson's 24/7 emergency line, and the woman on duty, Cai, called me right back. She immediately put me on the schedule for the next day. Thankfully, my new water heater was perfect, but the closet, walls and ceiling inside were not because of the severe water damage. There was an urgency for remediation and restoration. Fortunately, Olson Superior Plumbing works side-by-side with a restoration company called Emergency Home Solutions. Olson was extremely helpful in getting me in direct contact with them to fix this urgent situation. Hiring an emergency company on a blind referral is nerve-wracking, but Emergency Home Solutions made it incredibly easy. It turned into a complicated two-month debacle involving insurance claims, water mitigation, and extensive restoration. Cory Bowen, the founder, was one of the most genuine, helpful people I have ever met. He personally came on-site to inspect the damages, mapping out the scope of work clearly and concisely. He lowered my stress significantly by holding my hand through the entire process. If I were to be critical, communication regarding active coordination and scheduling could be slightly improved. Additionally, the billing side needs tightening; they took my final payment quickly but failed to provide a proper invoice or a paid-in-full receipt, which is unacceptable for a business. However, I gladly overlook these blemishes because the overall service was phenomenal. I absolutely recommend Emergency Home Solutions; the peace of mind is entirely worth it. I am forever grateful for these people who offered an endless amount of generosity and patience throughout this whole process. My apologies if I have forgotten anyone as my notes are an endless pile at the moment. CORY BOWEN - (Owner) Offered so much knowledge and efficiency while being empathetic to the situation. MELISSA - An exceptional first point of contact person who has an abundant amount of knowledge. FABIAN - Project Manager for the Demolition side of Emergency Home Solutions. I call him the Blue Tape/Dehumidifier guy. This man gets huge compliments for always answering his phone no matter what time, staying on top of things with a lot of moving parts. JENI HERRERA - Water Mitigation Estimator contact. This woman has expertise like no other with the sweetest bedside manner. JOSUE & UZZI - Demolition Team - A demolition team these two were. They were professional and efficient, but were also FUNNY as all get out that kept spirits high. They are passionate about their work which I rarely see and it won't be forgotten. I had never heard the name Uzzi before and was embarrassed I could not hear him correctly. He clarified with using a rhyme - Uzzi in the Jacuzzi. This was the best humor ever! JOSE - Emergency Home Solutions Estimator Restoration Side - Reserved, but super nice, professional guy who arrived early and took necessary photos layouts of restoration scope. Unfortunately, I was upset due to miscommunication regarding appointment scheduling. Jose took my attitude in stride and got the job done. CASEY VAIL - Project Manager for the Restoration side of Emergency Home Solutions. He had an endless pit of energies which was initially shocking. In all honesty, Casey was an absolute pleasure to work with. He was "all in" all the time and was always available. You had questions, he had answers. You needed anything, he was on it. Phenomenal with details and multitasking. He was my "best friend" everyday contact for approximately two months. Highest compliments to Casey because there are no words to express how much he helped me. JORDAN & ARTURO - Subcontractors for Emergency Home Solutions - Restoration "put the house back together" team. This was a two-man crew, craftsmanship and perfection at its finest. Always came on time, worked hard, and were meticulous in all of the work being done. Unfortunately, communication was not the best in this section, but the restoration was done exceeding my expectations and ensuring my complete level of satisfaction.

Preferred Restoration Services

(83 reviews)

Eric and his team are top notch and I'd highly recommend them! We had Eric and his team help us…read moreremove mold from our kitchen and bathroom. Eric took extra time to listen to what we wanted, what we were concerned about, and kept us in the loop every step along the way. Our bathroom required Eric's team to remove shower glass walls and the vanity, and they were able to carefully remove them without damage. Great people to work with.

This is a first, but I want to say that Preferred Restoration is definitely a company I would…read moreprefer. After sending a request for consultation, I sent photos and they evaluated the situation and gave me recommendations as to how to remediate the non-active mold on the ceiling of my garage. Any business that is honest in their dealings deserves 5 stars. They could have easily sent a person out and gave me the work around, but through their experience and expertise, they said, "this what we would do on our home" after listening to my concerns. Very happy with their level of service. Shout out to Hayley for picking up the phone and walking me through on a Friday before July 4th. Thank you.

Save The Day Restoration

(204 reviews)

I had a leak from my AC in the evening, and Sky made sure someone could come out first thing the…read morenext morning to assess the situation. They were very responsive and made the process much less stressful. Danny was incredibly helpful and took the time to explain the entire process thoroughly and patiently to my non-English-speaking mom, making sure she understood what was happening every step of the way. At the end of the job, they were meticulous about checking that all moisture was completely removed and that everything was properly taken care of. Their professionalism, attention to detail, and customer care really stood out. I would definitely use them again in the future and highly recommend their services to anyone needing restoration work.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Jarvis Restoration

4.6

(670 reviews)

I called Jarvis for water damage restoration and couldn't be happier with the service I received…read more Jose was exceptional from the beginning of the project through completion. He kept me informed every step of the way, communicated clearly, and made sure I understood the process. His professionalism, responsiveness, and attention to detail made a stressful situation much easier to manage. The entire team was punctual, respectful, and did quality work while keeping the work area clean. It's rare to find a company that combines excellent workmanship with outstanding customer service. I highly recommend Jarvis and especially Jose for anyone needing water damage restoration services.

Our house had a water leak and some water damage from the upper floor going through the bottom…read morefloor ceiling. After fixing the pipes, the plumber referred us to Jarvis Restoration. The repair wasn't cheap, by all means, but we had a very good experience with Jarvis. Jarvis team is very professional. Employees follow up throughout the process. Thank you to all, Daniel, Robert, Megan, Bo, Laura, and Shelby Jarvis. The work was done in two phases and they completed each phase in about 3-5 days. Fortunately, it has been very warm lately so everything dried out quickly. We are happy with their work and highly recommend Jarvis. Hopefully you don't ever have to go through this. But if you do, give them a call, get a quote, then rest assured that Jarvis Restoration gets your house back together nicely and quickly. Great job. Thank you Jarvis!

John the MoldMan

(197 reviews)

Genuinely good guy in this otherwise very sketchy space…read more Everyone uses scare tactics to grab cash. He talks a lot about how mold is everywhere and grid to minimize because I think he's used to all the crazy worries we all have - so understand that's where he's coming from when he almost excessively tried to calm your fears. We had a substantial roof leak with mold in walls - all handled very well and professionally and nowhere nearly as expensive as it could have been. You won't regret calling him. Genuine good person. Hope he doesn't change.

John was able to help me with my unique situation. His response time is unmatched. He called me…read moreback within 5 minutes. He provided a unique insight to the industry and spent the time to help educate me on my specific issue and some things to keep an eye out for. I really appreciated his insight and recommendations and will definitely call him for the next job. Thanks John!

911 Restoration of Orange County

4.5

(104 reviews)

Been meaning to write this review for a long time, but you know, forgot. Luckily Yelp has a whole…read morelist of reviews I started but didn't finish! I typically do wait a little bit after service to write reviews, just in case something happens. And something that leads to me clicking extra hard on that 5th star... well, the owner reached out for a review, and reminded me once after and said he wouldn't pester me with it again. And sure enough he didn't. So that was cool. But to the real review.... my rental had some tenants who didn't report a leak for months apparently, since they were hiding a cat and didn't want me to come and fix things and see the cat. Long story short, I had to tear down 2 of the 4 walls of a bathroom and an entire wall of pantry cabinets in the kitchen on the other side of the bathroom. Mold was completely black! Needless to say, I really wanted to have this fixed ASAP! And of all the "911" or "emergency" or "fix it right away" type of remediation companies... they all did something similar except 911 Restoration. They all urgently booked a "free estimate", then take a day to send a quote. Then almost all were weeks out to schedule it except for two who can start "immediately". However, they would have to do all these "tests" to get started. 911 wasn't the cheapest, but their quoting agent was very nice, thorough, and most professional sounding. Like, he could've been a sales guy for jet engines not just another contractor. Felt very formal and courteous. In any case, when they say they can start right away, they did. Came out and started demoing the next day after I decided to go with them and sent them a deposit. And while they weren't the cheapest, they did do a bit more than the other guys (had them all itemize what they'd do) and for the common work, they were willing to price match it and did a discount on other areas where they could. They weren't too far off to begin with. Some folks tacked on contingency charges and it felt like hidden fees. 911's quote was straight forward. In the end, when you want something like this addressed, you want it done right. They not only did it right, but felt confident of their work and both the project manager and the workers were all courteous and professional. If there's a lesson to be learned....better declare that friggin cat. Kiss that deposit good bye! *sigh*

We just found out that Victor who was sub contracted by 911 had done a bad job on our door which…read morewas replaced. When we pointed out that the replaced door needed to be painted to the color scheme it was originally done on the smaller door which they replaced. Victor had completely gone ballistic on us but reluctantly agreed to paint the door. This was to be done and not new thing added to his scope of work. He simply slapped on a single coat of paint, no primer no protection. We are in the process of painting the entire door again as the paint is now peeling and was informed by the team working on it now that the priming and protective coating was never applied. I am really disappointed as I was sure they took pride in their work, which is clearly not the case.

Restoration 1 of Orange County

(161 reviews)

Restoration 1 of Orange County was one of the best companies we've ever worked with . They were…read moreprofessional and knew exactly what to do. The place looks fantastic !

Jeff was recommended by a leak detection company to do some remediation after a leak. He was very…read moreresponsive, his pricing was very fair, and the quality of work was great. I would highly recommend them.

Blue Dolphin Restoration

(146 reviews)

Brandon came over to look at my kitchen floor. My fridge had a leak underneath it that I was afraid…read moredamaged the wood floor. He examined it and said it would be fine so I didn't need to do any restoration. I'm so glad he came out to look at it and reassure me the floor was ok. Thanks Brandon for your integrity and all the information you shared. If I ever need help I'll call you.

I had a very stressful water damage situation that required both mitigation and reconstruction. Jim…read moreand Rob were informative and helpful throughout the mitigation process. They answered all of my questions promptly, kept me informed, and communicated clearly throughout the process. Daniel was the project manager for the reconstruction and was also very helpful and responsive. He kept me updated, answered my questions, and was very accommodating. I appreciated how communicative and helpful the team was throughout this stressful process.

Olson Superior Plumbing

(1.9k reviews)

Olson Superior Plumbing removed our 75 gallon hot H2O heater and replaced it with a Navian…read moretank-less system. The professionalism, knowledge and courteousness (something sorely lacking these days) from Zachariah and Brandon each deserve 5 stars. I recommend Olson for all of your plumbing needs!

Simon was great, spent all day putting in a new tankless water heater and hot water was restored…read more He was professional and courteous during his visit and we are greatly appreciative!

Pristine Plumbing

4.6

(1.4k reviews)

I had a great experience with this plumbing service and was very impressed with the quality of…read moretheir work. The team was professional, friendly, knowledgeable, and respectful throughout the entire process. They arrived on time, carefully inspected the plumbing issue, clearly explained what was causing the problem, and completed the repair efficiently. I really appreciated their attention to detail and the way they kept the work area clean and organized. The service was reliable, the communication was excellent, and the entire process was smooth from start to finish. It is not always easy to find a plumbing service that is both professional and dependable, but this team exceeded my expectations. I am very satisfied with the work they completed and would definitely contact them again for any future plumbing needs. I highly recommend their services to anyone looking for an experienced, trustworthy, and reliable plumbing company.

A great experience with that company! Timely and…read moreprofessional I dealt with them last November where they flushed my heater and discovered the pilot was not working. They replaced parts and repaired it. I called them back last week, and Drew came right away, he was pleasant, patient, took his time to answer my concerns and explained how my older heater functions and what it needed. He looked at it, and honored the warranty on the work that was done last Novemeber, and, Drew, thanks to you, it is now working again! He also gave me options to replace my older heater when I am ready, which I would definitely take from a company that stands behind their products and honor their warranties. Thank you Drew and Prestine for a job well done, and for standing behind your excellent services! Mia :)

ServiceFirst Restoration

(423 reviews)

Alex did and amazing jobs looksl like new master bathroom. Highly appreciate his work. He wirks…read morewith his heart. Barbara Monteiro

I had a leak upstairs on my garage and HOA helped me find ServiceFirst to help me take a look…read more They helped me cut open the wall to see where the problem was. Jose helped me do everything and did an amazing work blocking off everything to prevent dust from getting anywhere. Very clean and professional. He also walked me through the whole process so I know what to expect next. Overall I was very satisfied with the job.

Preferred Restoration Services

(83 reviews)

Eric and his team are top notch and I'd highly recommend them! We had Eric and his team help us…read moreremove mold from our kitchen and bathroom. Eric took extra time to listen to what we wanted, what we were concerned about, and kept us in the loop every step along the way. Our bathroom required Eric's team to remove shower glass walls and the vanity, and they were able to carefully remove them without damage. Great people to work with.

This is a first, but I want to say that Preferred Restoration is definitely a company I would…read moreprefer. After sending a request for consultation, I sent photos and they evaluated the situation and gave me recommendations as to how to remediate the non-active mold on the ceiling of my garage. Any business that is honest in their dealings deserves 5 stars. They could have easily sent a person out and gave me the work around, but through their experience and expertise, they said, "this what we would do on our home" after listening to my concerns. Very happy with their level of service. Shout out to Hayley for picking up the phone and walking me through on a Friday before July 4th. Thank you.

Restoration 1 of Irvine

(81 reviews)

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

All Pro Environmental Solutions

(224 reviews)

I highly recommend All Pro Environmental Solutions. Hansel and his team helped us through a very…read morestressful mold remediation process and went far beyond the scope of work throughout the entire project. Hansel was extremely detailed, responsive, professional, and communicative every step of the way. He constantly kept me updated and always took the time to explain everything clearly. During the process, he even stayed late to help locate the source of a water leak, showed me video footage of the issue, and guided me on the next steps needed to properly address it. His honesty and attention to detail made a difficult situation much more manageable. I also obtained estimates from other companies, and Hansel's pricing was very fair and reasonable for the amount of work performed and the level of service provided. He also referred us to excellent companies and professionals to help with the reconstruction work afterward, including rebuilding cabinets and repairing the opened walls after remediation was completed. The work was completed thoroughly, and the property successfully passed clearance testing. I truly appreciate all of Hansel's hard work, professionalism, guidance, and care throughout this entire process. Highly recommend.

Very honest company, hard to find honest restoration companies but All Pro is definitely honest!read more

John the MoldMan

(197 reviews)

Genuinely good guy in this otherwise very sketchy space…read more Everyone uses scare tactics to grab cash. He talks a lot about how mold is everywhere and grid to minimize because I think he's used to all the crazy worries we all have - so understand that's where he's coming from when he almost excessively tried to calm your fears. We had a substantial roof leak with mold in walls - all handled very well and professionally and nowhere nearly as expensive as it could have been. You won't regret calling him. Genuine good person. Hope he doesn't change.

John was able to help me with my unique situation. His response time is unmatched. He called me…read moreback within 5 minutes. He provided a unique insight to the industry and spent the time to help educate me on my specific issue and some things to keep an eye out for. I really appreciated his insight and recommendations and will definitely call him for the next job. Thanks John!

Tixan Construction

(232 reviews)

George and his team did a great job on our shower remodel. The whole project took about three…read moreweeks, communication was great throughout, and the pricing was fair -- especially given the quality of work. I appreciated that George handled all of the permitting work and coordination with the city. George was straight to the point, explained everything clearly, and never tried to upsell us on anything. His team was respectful of our space (I was working from home the whole time), which made a big difference. Honest, professional, and skilled -- would hire them again.

We hired Tixan to convert our garage to a theater room and to install a built-in bar in our living…read moreroom. Not only did George and his team complete the jobs on-time and within budget, the finished product truly exceeded our expectations. Every detail was executed with master craftsmanship. George frequently worked collaboratively with us to come up with creative solutions for unforeseen problems, and he was very accommodating with our change requests. We will absolutely use Tixan again for future projects!

MPH Construction

See more unrecommended reviews

(88 reviews)

Hans and his team are the real deal! We just finished…read morerenovating our home with Hans, and we couldn't be happier with how everything turned out. Right off the bat, his bid was super competitive and gave us incredible value for the quality of work his team delivered. The absolute highlight has to be the staircase. It was built completely from scratch, and all we gave Hans to go off of was a single picture we found online. He took that photo and turned it into an actual masterpiece. The iron balusters, the wood treads, the whole setup--everyone who comes over immediately stops to compliment it. Everything else came out amazing too--the kitchen island, the bathroom tile, the custom vanities, and even the under-stairs space. Hans was easy to communicate with, paid close attention to every detail, and handled our home like it was his own. If you need a GC who does top-tier work at a really fair price, definitely go with Hans!

I had hired MPH again to remodel my two other bathrooms. As expected, Hans and Team did a great…read morejob and completed the work to my satisfaction.

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26 reviews that are not currently recommended

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We D.

0

1

0

5 years ago

I don't even know where to begin with this company. Honestly it's pretty sad that they are even called a company. More like insurance scammers or frauds. For the past week and half there has been a truck outside our house with two guys in it. 8 hrs per day....5 out of the 8hrs each day my wife and I have the 2 employees on our out door camera sleeping in the truck. We have called the company numerous times because these guys are either sleeping or playing on there phones. We have children and it was pretty creepy these two guys just sitting in front in a truck. the lady who answered the phone told my wife, "oh they are on a job" " don't worry they are harmless" ... excuse me lady do your job and fire those clowns. Get real seriously. She completely avoided the fact that there are employees sleeping in the truck...now for the past week everything we come home they are in the truck in front of our house just looking at us with dirty looks. Then of course go back to sleep or playing on their phones. Oh and not to mention that truck is running at idle for 6 out of the 8 hrs... completely by far the most unprofessional company I've ever seen. Our neighbor runs a fire amd restoration company and she said her guys would be fired on the spot no question asked. She most home owners are not around when these company's come out so Noone is around to complain but yes what they are doing is fraud in a sense because they charge all this time to the insurance company Hey. Dki. Grow a pair and fire these please and run a legit business. read more

Kathleen M.

0

3

0

7 years ago

I have been wanting to write a review for quite a while but life has gotten in the way! I now have thee most beautiful bathroom thanks to Arad and his team from DKI Restotech! It took a long time due to various factors and our bathroom was a complete gut and remodel, so I am sure that had to do with it as well. Our finished product is AMAZING! We have a smaller bathroom but I wanted two sinks so my 3 children can use their time sharing the bathroom more efficiently! The true artists who diligently worked to cut tile, and quartz were amazing. I met with several companies before deciding with the AAA recommended contractor (we weren't using insurance by the way....paid out of pocket but wanted a AAA contractor referral)....it was Arad and Kevin from DKI Restotech who sold me on their company. They were both very kind, professional, informative, timely and I trusted them!! Despite the lengthier time in which it took to finish our bathroom project, I am hiring them again for a bedroom remodel..(not to mention several other projects soon to come I hope..). Arad is quick to respond, has been communicative, (even when I didn't like what I heard) and has been honest and friendly. If you are looking for a company who can get the work done, help you along the way and does quality work DKI Restotech is great! More reviews to come after Project number 2! read more

Donna N.

13

6

1

8 years ago

I have built 4 homes, the last over 8,000 sq. ft. This has been the WORSE experience. We moved out of our Condo Valentine's Day 2018. George told me it would be 3 weeks and they would be done! It is now June 10th, George has been fired, Shawn has taken over...he has (I am told over 25 other jobs to oversee), he does NOT communicate well and currently he is on vacation! Everyone deserves a vacation but again no communication! Workers often never show up and when they do, some days it is only for a few hours. We had a back-up from our toilet, probably from the water line being run in MDR. The HOA weezeled out of responsibility, the adjusters at Safeco Insurance paid 2/5ths of the initial cost to repair because they did not care. My 2 children who are working full time and also working on their Masters Degree are living in a one-bedroom (closet) apartment. Safeco refused us 'loss of use' because the children are NOT ON the Deed and they consider this our second home. We pay the premium for 'loss of use' every year...it seems everyone wants your money! We have had 2 workers that we really like: Jack and Scott! Best guys ever but they can only come some days. Then Tony or Shawn sends someone else to undo all they DID! They run a circus act! Not a good one! They do not even fight for your right to adjust the claim money! JUST say NO to this Company! read more

Ashley o.

0

12

3

1 year ago

I cannot recommend this restoration construction company highly enough! From start to finish, their service was absolutely top-notch. The team demonstrated exceptional care and attention to detail, treating my property as if it were their own. Communication was clear and consistent throughout the entire process -- I always knew exactly what was happening and when. They worked with incredible speed and efficiency, completing the project ahead of schedule without ever compromising quality. What really stood out to me was their professionalism. Every member of the crew was courteous, knowledgeable, and dedicated to making sure I felt comfortable and confident every step of the way. Thanks to their outstanding work, what could have been a stressful experience turned into a seamless and positive one. If you're looking for a company you can trust to deliver excellent results with care and integrity, this is the team to call! read more

Raelynn D.

0

3

0

2 years ago

I had a leak under my slab that warped my hardwood floors, caused mold in my walls of kitchen and living room. DKI was a preferred company of my insurance. They came and dried out my house, then did a demolition on the walls and kitchen after the pack out crew came and packed my things into the garage. The crew of Hugo and Antonio G. supervised by Mike V. were amazing! I think they could build a house by themselves from the ground up, the inside of my cabinets is nicer than the originals. All of the crews were on time, or would let me know in advance if they were coming at a different time. They were very skilled in woodworking, painting and all areas needed. They would even ask me if there were any minor changes like paint color to get my approval before they would continue. I highly recommend their services to anyone that needs their home restored. read more

Joe C.

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1

0

2 years ago

My home was severely damaged from tree in my front yard, falling from heavy rain and wind. The tree pierced the the roof of my home and Garage. Tony and his team overcame many obstacles like Asbestos in the flooring and water damage throughout the house. they got all of the damaged flooring, plaster walls and ceilings removed all of the lumber dried and encapsulated to prevent mold. They framed up the new roof on the garage and house bringing everything to current code. They got the new roof installed and drywall and paint on the inside then the brand new kitchen and flooring throughout. It's a brand new house I couldn't be happier. they work closely with the insurance company to get as much covered as possible. Joe C read more

Patricia H.

0

1

0

10 years ago

DKI Restotech initially came to my home for a pipe leak in my living room wall and completed all damage restoration quickly with great repair work. Following the restoration to my living room, I contracted with DKI Restotech Architects to redesign my kitchen and - oh my gosh - in a word - fabulous! I couldn't be more happy with the remodel. They designed a beautiful kitchen, utilized high quality materials and all of their contractors were so professional and excellent craftsmen. All work was completed in an unbelievably timely manner. I strongly recommend their services. It has truly been a pleasure working with DKI Restotech. read more

Tiffany D.

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2

0

2 years ago

I was so pleased with DKI and how they restored my kitchen floor AND cabinets. From start to finish, they were professional and considerate of my families and our space. Our assigned contractor Mike was professional, courteous, and attended to our every need. He always assured me that whatever the issue might be that it would be resolved. My floors are beautiful and it delights my household to come home and use the kitchen. if you would like to deal with a company that's attentive to your needs and does a wonderful job and won't quit till they get it the way YOU like it then I highly recommend DKI. read more

Belinda P.

0

1

0

2 years ago

I really like the way the crew from this company handled and got my house back in order the drywall the paint patching and all the work that they did was really good I am so happy with the results and how fast they were and getting it done. I do recommend them they have good quality service. If I had to grade them, they got an A+ an estimator by the name of Jonathan Perez came to my house later with the crew Mike vickary whom is a project manager brought his crew and I'm very pleased with these two gentlemen. Jonathan is whom I spoke to the most, and he was wonderful. read more

Susan G.

0

2

0

5 years ago

I had a pin leak in my cement flooring which turned out to quite a project. Tony, Masoud, and the team at Restotech did a wonderful job of working with my HOA, insurance and suppliers. Due to Covid conditions some supplies were delayed but Restotech stayed on top of things to make sure my needs were met. The end product is beautiful wood and tile floors that were professionally installed. The move out and move back team were also excellent and thoroughly cleaned my house before they departed. I can't say enough about the professionalism of this company. read more

Jeremy M.

24

1

0

2 years ago

I would like to highly recommend Jonathan (estimator), Mike (project mgr), Nelson (painter and all around fix it guy), Irvin (lead construction), for an excellent job working on our home. We had a pipe leak and they redid our floors, painted the ceilings and walls, replaced walls, baseboards and took care of everything after that horrible flooding. The quality was A+ and they kept in constant communication with us so we knew what was happening. The value surpassed our expectations. Thanks again to the DKI team! read more

Robin D.

0

6

0

2 years ago

I had an amazing experience with DKI Restotech! From start to finish, their professionalism was outstanding. Rebeca and her team were incredibly fast and efficient, making a stressful situation much easier to handle. Their communication was great, keeping me updated throughout the entire process. I especially appreciated their quick response time--they wasted no time getting to work. If you're looking for a reliable and professional team, I highly recommend DKI Restotech! read more

Susan

0

4

1 year ago

When my house was flooded from a cut sprinkler pipe, I contacted DKI restore tech. Eddy Perez, my supervisor,did a fabulous job from the very first day until we finished. His crew headed by. Pablo were hard working, quick, efficient down to every detail of rebuilding my home to my complete satisfaction. . They were very easy to work with, helpful at every turn, and thoroughly knowledgeable about the work that had to be done. I highly recommend DKI and Eddy Perez. read more

Cori S.

2

3

0

9 years ago

I had a water disaster due to a faulty dishwasher and in no time Tony from DKI Restotech and his PM Robbie were on hand to help me get it all repaired. Great service, fast turn time, and very respectful. In addition to the restoration, Tony's flooring store has a large selection of replacement flooring and I found a new floor that I absolutely love!! Couldn't say enough about these guys!! Now on to the new kitchen!! Thanks Restotech! read more

Karen H.

0

4

0

6 years ago

These guys are so professional and responsive. Tony, the owner, was personally involved in the process from start to finish, Frank, the contractor, gave attention to every detail I requested, and Vicky, in charge of packing and moving, was extremely organized, efficient, and delightfully caring. Top notch team! I am grateful and so happy with my home! read more

Marla L.

0

2

0

9 years ago

I am so amazed how wonderful this company is. Robert from Mitigation was so on top of everything and went beyond the call of duty. We are still in the process of repairs and Robert has kept me up to date on every single detail. I highly recommend using Restotech. If you are lucky enough you will have Robert helping you. read more

Antoinette P.

0

1

0

2 years ago

I used the DKI company to restore my bathroom that had severe water damage. Mike and his team came in and went straight to work. Hugo was extremely professional and pleasant to work with. the job was completed before the scheduled date and it was just beautiful! I would use them again and highly recommend this company. read more

Kathy B.

0

2

0

4 months ago

DKI did a full remodel of our home, and we couldn't be happier. Tony and his team were fantastic, our kitchen, bathrooms and the whole house look incredible! Every question we had was answered in minutes, and they handled every detail with a sense of urgency. The quality of the work is outstanding. Thank you Tony read more

Susan K.

0

1

0

3 years ago

We had a great experience with DKI. We worked with Michael, and he made the restoration work easier to manage. Everyone in their company was easy to reach and always retuned calls/texts promptly. We were very happy with their work and definitely recommend them! read more

Barbara P.

0

1

0

2 years ago

I am VERY satisfied with the work provided by Mike and Hugo from DKI. After a pinhole leak problem they were so professional, fast, and did a better job than I ever expected. We recommend them HIGHLY. Thank you Mike and Hugo! read more

DKI Restotech - damagerestoration - Updated August 2026

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Ready Restore OC