We ran into mold in our kitchen again and quickly contacted this company since we knew the great service previously provided. Steven was quick to respond and was able to get the mold treatment and rebuild done in a short time. All his employees are professional and do great work. Steven is extremely great with communication. I was always in the loop on what was happening and provided ETAs the morning of each service. This is a company to bookmark for any water damages. read more

Wow! I am so incredibly impressed with, and thankful for, J&T Water Damage Services! Jospeh arrived promptly the very next morning after we discovered a leaking toilet in our bathroom that had created a hazardous mold situation. Jospeh was incredibly knowledgeable, very courteous, and extremely thorough and genuine. He explained the situation precisely and provided various options, with real pricing, that was also very reasonable! He is trustworthy and never tried to "upsell" me or prey on my fear, as other companies have done in the past! In fact, he set my mind at ease by explaining everything in a way that made complete sense and by offering realistic, honest, cost effective solutions that would be able to be done in a very timely manner! We are most certainly satisfied with J&T Water Damage Services and will only hire them from now on! Thank you again Joseph and company! read more

My parents had severe water and mold damage in their bedroom, with mold growth from floor to ceiling behind a bookshelf. I called Steven, and he arrived within 20 minutes with his crew to begin containing the area and setting up equipment to help protect and clean the air for my elderly parents. His team was professional, responsive, and took care of everything from start to finish. One thing that really stood out was how thoroughly they cleaned up after each day -- something many contractors overlook. That level of care made a huge difference, especially when you don't want to be left living in a messy home during an already stressful situation. I would 110% use J&T Water Damage again and highly recommend them to anyone dealing with water or mold damage cleanup. Thank you, J&T Water Damage! read more

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I had a broken pipe leak inside the wall shortly after remodeling and called J&T Water Damage. They responded immediately and had a plumber at my house within 30 minutes. Shortly after, their crew arrived, set up drying equipment, and removed the wet drywall right away. Within just a few days, everything was fully dried, the mold damage was properly cleaned up, and the home was ready for repairs like nothing ever happened. It was honestly the smoothest process I could have hoped for during a stressful situation. I've dealt with other water damage companies in the past for unrelated issues, and those experiences were a nightmare. Working with Steven was the complete opposite -- he was responsive, professional, easy to communicate with, and followed through on everything he promised. He truly made a stressful situation much easier to deal with. Highly recommend J&T Water Damage. read more

Joseph and Steven were awesome! They went out of their way to help us with our water damage to our walls and flooring, answering our e-mails, phone calls, and text messages. They finished the job quickly and for an awesome price. Would definitely recommend. read more

Had these guys come out after another company came and tried to take advantage of us during a flooding nightmare for us. Spoke to Steven on phone and Joseph came out. These guys were straight forward and honest. Came in on time, super communicative, and the whole crew was great. They cleaned up and were very flexible with scheduling. Over all the type of experience you would like to have when you're working with someone. I've already recommended them to a good friend and would def use them again in the future. read more

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We were extremely pleased with J & T Water Damage Services. Steven, Joseph and Brandi were a dream team to work with. Very professional, communicative, knowledgable and helpful! Couldn't recommend this team enough! read more

J&T did an outstanding job with our water mitigation. From start to finish they were courteous, communicative, and incredibly respectful of our home. Their crew arrived on time, kept everything super clean, and walked us through each step so we always knew what was happening. They worked quickly and efficiently, and made a stressful situation so much easier to handle. I highly recommend J&T to anyone needing water mitigation -- professional, dependable, and truly top-notch service. read more

This review is long overdue!! As a new home owner with no experience in how to remedy water damage issues, it is an absolute game changer to be able to work with someone who will be honest, thorough, and professional. Steven was wonderful to work with, he was extremely helpful and answered all my questions with patience and care. It made the project be significantly less stressful than I expected, and he helped coordinate other services for a seamless experience. I hope to never have to deal with other water damage issues, but if I do, J&T is who I'm calling in a heartbeat! read more

J&T Water Damage Services - My cat loved the protective plastic walls - Damage Restoration Near Me - Tustin, California

Unfortunately my little apartment experience a unknown leak under the kitchen sink for several weeks. LIDO properly management repaired leak. After a week I still felt mold in my environment. Submit a new work order on Wednesday at 10pm and by Thursday at 10am. Within 24 hours I received a call from Steven to schedule the appointment to test the wall and cabinets for Friday early morning. Joseph was my tech. He was professional, spent the time need, explained the situation and process. I feel confident LIDO will approve the recommendation for repairs. J&T see you soon! Photos are of the day I found the leak. read more

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I value the company's honesty in their assessment and opinion. Estimate was reasonable as well. Def recommend

I had water damage in a closet, and Steven and his team took care of everything quickly and professionally. They cleared it out fast, communicated clearly, and the price was very reasonable. Steven was super attentive and always quick to respond. I highly recommend J&T Water Damage Services to anyone dealing with water damage. They are reliable, efficient, and easy to work with. read more

We unfortunately had water dripping from the shower into our fireplace the day after moving into our home. This was a very stressful situation and another company came and was extremely pushy about what needed to be done. I contacted Steven that evening for a second opinion and he had Nick come out the following day to take a look. Nick showed me what areas actually had moisture and needed to be repaired. I really appreciate how Steven operates the company with integrity. They fix what is needed and their prices are reasonable. Steven was incredibly responsive every step of the way. Nick, Joe, and Joseph were great to work with. I hope I don't have to use their services again in the future, but if something happens, I know who to contact. read more

J&T has been a light at the near end of a nightmarish mold problem. Having found a leak in the attic and bad caulking in my kitchen sink which led to mold I was faced with a daunting situation. Steven-the point of contact was always quick to respond and address my many questions thoroughly and kindly. Jason & Joseph arrived on time and worked hard to deliver a mold free report at the end of about a week's time. Now am continuing to work with them in other areas of the house as they have been honest and trustworthy as well as very competitive with pricing. Steven is a wealth of knowledge and support, always trying to do the most provide the best services. Grateful to the whole team. Will update again when all is completed! read more

Had mold growing in both bathrooms. Steven with JT water damage was able to give us a very competitive quote, we got about 4 quotes from different places. Most surprising , he was able to do the work for less than the actual quote! Very appreciative of the work he did. He was on time, responsive, and got the work done in 4 days as he said he would. Highly recommend. read more

Back in November '23 we had a slab leak and I chose J&T Water Damage Services to do remediation. They were excellent in communication, customer service, price, timing, and cleanliness of their work. They did a thorough job and I was confident that all the damaged/wet areas had been removed. Fast forward to a couple weeks ago. I found mold in a different part of my house. Without hesitation, I reached out to them again. And once again, they were available, honest, communicative and went above and beyond in customer service and quality of their work. I HIGHLY recommend this company! Hopefully I don't have any more leaks or mold, but if I do I will be calling them. read more

Very seldom do you have the opportunity to work with a company who is professional, knows what they're doing, and has excellent customer service. I contacted Steven from J &T Water Damage Services due to an odor coming from underneath the house. It was discovered. I had a bursted pipe and water damage to the beams under the house. Steven quickly sent out his staff to look at the issue and scheduled an appointment for remediation. He recommend a plumber to fix the plumbing issue while they treated the water damage. I contacted Steven several times throughout the process and he answered my questions/concerns in a timely manner. I recommend contacting this company for any water damage services. Thank you Steven!!!!! read more

Amazing customer service! My husband and I were in a pinch and needed help fast. Most people in this situation would have taken advantage of us. Not this company! J&T helped us, adhered to our strict timeline, and most importantly communicated every step of the process with us. Not to mention, they are reasonably priced and the work they do from beginning to end is AMAZING. Stop looking at the reviews just call them and have them assist with your needs. read more

Steven and Joesph are candid and prompt in delivering outstanding service. I had a shower pan fail in my master bathroom with leakage affecting the subfloor and ceiling beneath the shower. They carefully evaluated the problem and gave me accurate and reasonable quotes to remediate the issues based on various scenarios. Steven also provided several contractors to provide bids to redo the shower. Although I ultimately went with an old contractor I previously used, all people were capable of doing a great job and the decision came down to cost. I can't recommend Steven and Joseph more highly. I'd give them 10 stars if I could. Very grateful to them for their honesty, reasonable pricing and candor. read more

Shout out to Steven and his team! My condo had some water damage lately and as you can imagine, it was stressful to deal with. I contacted a few companies for quotes and right off the bat, Steven stood out. He returned my call promptly, answered all my concerns, explained to me in detail what the process entails, proposed a timeline, and sent his team out for inspection the next day. Steven put me in contact with others who could assist me with lead & asbestos testing, and even drywall repair. It is worth pointing out that all the people he recommended were also extremely pleasant to work with. I can't thank him and his team enough for making the whole process so much easier for me. So if you are in search of a trustworthy water remediation service, look no further. read more

Steven (owner) was absolutely amazing to work with. We were so worried when we had a leak in our garage. From our first conversation, Steven assured us they have the utmost integrity in their work. They were honest and upfront about costs and timelines for completion of work. He also provided an excellent referral for drywall and deck repair. In addition, they made sure the job was completed correctly but checking an rechecking that there were no leaks. Highly recommend! read more

We suffered a water intrusion this February and our insurance company and hoa were both trying to deny responsibility or coverage so we needed someone to come out and be our advocate as to the true source. Joseph came out today. He was on time, very clean (wore a mask and had booties for his shoes) which makes my wife super happy. So many people coming and going through your house it can get frustrating at times because it's your stuff people are placing their tools on ect. Anyway, Joseph did a great job and with some water we were able toconfirmed our suspicions that this giant crack in the stucco was the source. Thank you so much, Steven, Joseph and J and T!! We are really grateful. We highly recommend this company read more

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These guys were soooooo great! I'm so happy that we were referred by a friend who also used them! We had extensive mold that was hidden behind the kitchen sink cave not between the walls from a cracked drain pipe. Insurance wouldn't cover anything! This company came to the rescue! They were reasonable about what to do and told me not to overspend when I was willing to tear our everything and go broke LOL! Their guys were on time, super knowledgeable and detailed, and very responsive to our needs and questions. I couldn't be happier and more relieved! Thank you to all the guys!!! Added are a few before and after. It's hard to see it but there was soooo much damage before they came in to save the day! read more

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I had a leak inside my kitchen sink cabinet and I saw some water damage to the back panel. A plumber came to fix the leak. The plumber told me the leak was from a clogged dishwasher air gap. He also told me I had molds growing on the plywood under the kitchen faucet. The leak must have been going on for some time. I called three companies to give me estimates on the cost to remediate the molds. The first two quotes were quite high I considered just replacing the kitchen counter top. The estimates I got for the counter replacement were comparable to the mold remediation quotes. Thank goodness Steven from J&T Water Damage Services turned in a quote. It was quite reasonable. I went ahead and had J&T do the work. Joseph came and did the work as planned. There was the unavoidable noise from the fan and air purifier but the works was done neatly and promptly. I am quite happy to recommend J&T Water Damage Services. read more

Had a faucet leak in kitchen and reached out to jt water services. Steve the owner reached out personally and gave quickly a fair estimate. After mold remediation he even took the steps coordinate the drywall fix and testing across several 3rd parties. Great service and great communication the whole time. Thank you Steve! read more

J&T Water Damage Services - Remediation - Damage Restoration Near Me - Tustin, California

Steven company did an excellent job to my house. They responded fast and came the next day. Very professional company.

Steve and his team were quick to respond and resolved our mold problem. I couldn't be happier with the results.

I would HIGHLY RECOMMEND Steven. Not only is he affordable, friendly, and highly capable, but most importantly, he is HONEST. I had a water leak that soaked my ceiling. A friend of mine recommended Steven, describing him as an "honest guy that you that can trust to do good work." After personally working with Steven, I can wholeheartedly say that is 100% accurate. Steven is truly a rare find. Do yourself a favor, save yourself a headache, and call him if you need help. read more

My house had a pipe slab leak. I searched around for the service. J&T from Steve n his crew were friendly, professional on their work, reasonable pricing, n on time. Anytime I had a questions Steve was there to answer all the questions. His crew came out did excellent job. I refer to my neighbor as well because she was going through same situation as me. Thank you J&T read more

Found JT Water Damage Services on Yelp, with stellar reviews, to help us with a challenging moisture problem we've been having in our home. These guys are awesome. They responded immediately to our need for help. Joseph and Steven are a pleasure to work with. They are honest, knowledgeable and straight shooters. Communication has been excellent and prompt. They are very customer service focused. They have given us reassurance during our traumatic event involving water damage that we will find the source of the problem and help us assess and remediate the consequential damage. One really has the sense that they are on our side and care about doing what is in our best interest. They make it easy. Do yourself a favor and contact J&T Water Damage Services for any water damage needs. You'll be glad you did. I highly recommend these guys. Look no further. read more

The absolute best in the business! Had an issue with a roof leak and first floor window leak and Steven helped identify and guided me through the entire process. Their prices are fair and it feels like Steven is always on the clock. Quick responses, outstanding service, and great guidance. You won't go wrong with J&T! read more

Steven and Joseph are like Batman and Robin of Mold/Fungal Remediation! So bad that within 5 mins in the room, you will develop a mind numbing headache. How Joseph can stand hours in there I have no idea. Estimated at 3-4 hours to knock it out. He came out and removed all the mold/fungus in time and left super clean. Super old school straightshooter. Called a couple vendors and most were a complete waste of time or on a different planet with quotes at 2x or 3x what I've paid J&T. Others were even asking an inspection fee just to come out. Huh? Automatic NOPE. Just call them. read more

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I had a great experience with J&T Water Damage Services. Steven was great at responding and keeping me in the loop. I had a mold issue with one of my properties, and since I could not physically be there - he consistently kept me updated on what was going on and what would be done. He offered me an estimate that was a fraction of the cost of what other places were offering (I searched for a lot of other places). I truly appreciated his honesty and diligence. For mold services, make sure you understand that you also need to find a drywall/painting service afterward since they get rid of the mold only. However, Steven has also graciously recommended services and estimates of places for drywall/painting services. Overall, it was a pleasant experience for an inconvenient problem. I will definitely be recommending and seeking his help on future projects. read more

J&T Water Damage Services - Damage Restoration Near Me - Tustin, California

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I called J&T on Friday afternoon, their team is very responsiv. I was impressed how quick they responded to my inquiry. they scheduled their staff to visit the house the next day, started the work on next business day and finished on-time. read more

I had water damage to some of the drywall in my family room, to my vinyl tile in the kitchen and family room, and to my kitchen island. After J & T Water Damage Services removed the damaged drywall, we could see a leaking pipe. While I have a plumber that I like to use, I asked Steven Thomsen (the owner of J & T) if he knew a plumber who could come quickly to my home. Steven recommended a plumber who replaced the leaking pipe. Many water damage companies had come to my home and had given me estimates. J & T Water Damage Services had the lowest estimate. Some estimates were 3 times higher. Steven's estimate included removing the vinyl tile, the underlayment, and the damaged parts of the kitchen island. I asked Steven if he knew anyone who could rebuild and paint the new drywall and could rebuild my kitchen island. I used Steven's recommended person for the drywall and obtained an estimate from the person Steven recommended for rebuilding the kitchen island. Steven's recommendations were valuable. The recommendations provided me with reasonable estimates. I could use those estimates for comparing with other companies providing these services. A major difference with other water damage service companies was that I could speak with, text, or email the owner of the company. All companies have their standard wording about their services. You need to clarify the wording for your unique situation. I give Steven Thomsen and J & T Water Damage Services my highest recommendation. read more

I can't say enough positive things about J&T! From the get go Steven was communicative and understanding of the situation. He provided transparent communication and excellent customer service throughout the process. We had a fridge line leak that damaged walls and flooring. I had multiple estimates done and J&T's was above and beyond well priced. Jason and Steven promptly came in to help us resolve and answered all the questions I had along the way. Before working with J&T, I was connected with another water mitigation company who were overpriced, pushy, and underhanded. With J&T I never felt any of these things. Beyond grateful we came across Steven and his team who never pushed us to do anything and provided practical solutions to our issue. Will absolutely refer friends and family to J&T. read more

Amazing people to work with. They were able to provide a quote quickly, work efficiently and professionally; all for a reasonable price. Be sure to do your due diligence and get a quote from these guys! Props to Steven and Jason! read more

We had some water damage under the hardwood in our living room. The team at J & T were able to come out the next day, they assessed the damage and provided a very reasonable quote. The work was done as promised and Steven was able to also find someone to repair the drywall. He made what I thought would be a stressful situation very easy. I would highly recommend J&T to anyone looking for help with water damage! read more

Steven and the team at J&T are the best! We had a pinhole leak that turned into water in the walls. They were able to come out on a holiday weekend the very next morning. The attention to detail was awesome and they did an incredible job protecting everything in the room from damage. Reasonable pricing and great service and communication! If you have water damage-this is who you call! read more

We had water damage from the recent tropical storm in SoCal. J&T had the highest reviews on Yelp they were the most responsive Their estimate came in at the lowest , like half as much as the others at $2500 Their staff were careful and professional The job was less extensive than originally thought and Joseph told me the day they did the work, this will cost less than we said. And they did adjusted the final cost to $500 lower , total $2000 Even after I paid them, I asked if they could change a confusing word in their report and Steven did it immediately. I am happy to recommend them and give them 5 stars. So glad I used them for this job. read more