So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

Professional and knowledgeable company. As a real estate agent, I will recommend them to my…read moreclients and colleagues.

Another gem from Eddy and 24/7 Restoration! During our struggle to sell our home and move from CA…read moreto CO, our AC condensation line became plugged and created moisture (as the movers were there) in a small area. The line was fixed immediately and, as usual, Eddy arrived the same day and began the drying process. Due to Eddy's quick work over 3 days, everything worked out perfectly. I'm writing this review from our new home in CO thanks to Eddy and 24/7 Restoration! You guys are the best!

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

My parents had severe water and mold damage in their bedroom, with mold growth from floor to…read moreceiling behind a bookshelf. I called Steven, and he arrived within 20 minutes with his crew to begin containing the area and setting up equipment to help protect and clean the air for my elderly parents. His team was professional, responsive, and took care of everything from start to finish. One thing that really stood out was how thoroughly they cleaned up after each day -- something many contractors overlook. That level of care made a huge difference, especially when you don't want to be left living in a messy home during an already stressful situation. I would 110% use J&T Water Damage again and highly recommend them to anyone dealing with water or mold damage cleanup. Thank you, J&T Water Damage!

We ran into mold in our kitchen again and quickly contacted this company since we knew the great…read moreservice previously provided. Steven was quick to respond and was able to get the mold treatment and rebuild done in a short time. All his employees are professional and do great work. Steven is extremely great with communication. I was always in the loop on what was happening and provided ETAs the morning of each service. This is a company to bookmark for any water damages.

My experience with AssurePro was amazing!!! Benson was extremely gracious with helping me navigate…read morethis entire process. There was a leak upstairs which had then affected my bathroom and kitchen (mold and water damage) and I was frazzled. Benson was calm, professional, extremely knowledgeable and walked me through every step of the mold removal, mitigation and rebuild. The work was completed beautifully and I'm extremely satisfied and excited about the end result. No doubt I will be referring AssurePro to everyone and anyone I know as they are extremely good at what they do! Thanks AssurePro!

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

Vincent was great! He was super clear with his communication throughout the entire process. He was…read morethe only vendor out of 6 different ones that offered to do an apartment unit job. The rest were not able to because they lack proper equipment or are unwilling. He gave straightforward explanations on what kind of results I can expect (what can and can't be done). Results speak for themselves check out my pictures. Jobs done: Deep cleaning of master bedroom carpet (honestly feels cleaner than when I moved in) Deep cleaning of living area thick rug. (Basically brand new again - some magic right there) Deep cleaning of all sides on the living room couch (all spots/stains etc GONE!) Can't recommend enough!! Also for first time customers he will treat you extra good. For the quality of work this is such a bargain folks.

Vincent is amazing! He's responsive, professional and reasonable with pricing. He spent a long time…read moremaking sure everything was just right. Oh absolutely use him again!