Unfortunately, Strongman like most Pool companies falls short time and time again in providing even…read moresatisfactory service. No showing for work, unresponsive to calls and emails, Sloppy work, expensive, and generally unprofessional. This company doesn't seem able or care to provide good service. Hopefully there are some other options available to you for your pool. Don't even want to give them 1 star but had too.

I highly recommend Dominic's services at Strongman! He has been servicing our pool for 2 years now…read moreand does an amazing job. He is knowledgable, kind and reliable. He opens our pool, comes weekly and closes it. He is extremely dependable and great at communication. If i have a problem i can contact him and he fixes it right away! A lot of people can service a pool, but what sets Dominic apart is his personality. Very kind, considerate and someone i feel comfortable having access to our property when i am not home.

I have been using Franklin Pool Service for the past 3 years to open and close my semi-inground…read morepool. Josh is reliable and accommodating to your schedule. He does a great job. Highly recommend Franklin Pool Service for your pool. Thank you, Robert M Becker/ Hollis Hills, Queens

Franklin Pool does a great job. I've had 6 different pool services over the years and they are by…read morefar the most dependable I've ever had. Hard working and good with communication and follow up. Thanks Josh and Tom.

Palacios is the pool service I wish I found 30 years ago. They are reliable, knowledgeable, on…read moretime, friendly, neat, and their prices are reasonable. My pool has an in-floor cleaning system and an early computer control system. To make matters worse, I like to fiddle with things. Palacios handled it all, and in the process convinced me that there is an alternative to do-it-yourself. Now, I just call Palacios.

Palacios Pools is terrific! Victor and his crew have serviced my in-ground pool for the past 6…read moreyears. They are efficient, and reliable. The cost of service is reasonable comparatively to other companies in the area. Highly recommend!

Lorenzo & James did an exceptional job ...it exceeded my expectations...so absolutely happy...I…read moreneeded a liner...they came...looked at the pool...gave me a price...came and did the job...so very happy...thank you guys!...

In short, this is a company that shows very little integrity. I wish I had seen other negative…read morecomments earlier to avoid this experience, so I'm posting to alert others. About four months ago, we signed a contract for a $15,000 project to rebuild all the pipes of an in-ground pool, for which I paid a $6,000 deposit. Just before the project was set to begin, I decided not to move forward (the reasons are another story I may leave for a separate review). Zachary initially agreed to refund the deposit, but that's when the horrible experience started. They first claimed the entire $6,000 deposit had already been spent on "materials," and that it would take time to recover the money from their supplier. The project itself was mostly labor, and even if every material had been purchased upfront, it would not reasonably exceed $1,000. I was never provided any proof to support their claim. They promised to return the full refund within six weeks. Partial repayments were made, but the schedule kept changing, amounts kept shrinking, and payments were skipped repeatedly with various excuses. Now, 16 weeks later, only about half of the deposit has been repaid.

Spoke with some friends and informed them I needed assistance with…read moremy pool. They told me to call Jimmy at Lessner Pools. On approx wed the 15th of June I called and spoke with a gentleman there. He took my info and said they would get back in touch with me soon and look at the pool. Then on Sat the 18th I called and left a message inquiring about when they could look at the pool? On Monday the 20th I called again and was informed that Jimmy was out of the office and would call Tues. Called again on Thurs the 23rd and asked for Jimmy. Was recognized and informed he was on the phone and would call me in 15 minutes. Called again in half hour and was informed that at this time they will not work on my pool? Not a great way to run a business! I will speak with my friends who recommended Jimmy and get their reaction. Very disappointed, thought Lessner Pools was a decient company. Guess Not!

Hi Jimmy! . You are still the best! Pool looks great as always! Thank you and your team for a…read morewonderful job!

I bought a house with an old pool that the realtor said "just needed a new liner" . I didn't really…read morecare that she was wrong because I already planned on renovating the entire property, and I'm very fortunate that I ended up choosing Gus Pools. I did my research and interviewed a few pool builders (there aren't many options in NYC), and I confidently went with Pete & Pat. What stood out immediately was how sincere and honest they were with their advice about my backyard. Initially, I had a lot of bells and whistles in mind--which, honestly, would have meant more money for them. Instead, Gus Pools actually talked me out of several things. They explained that some of them really weren't necessary, but told me that if I insisted, they would still do them. Thankfully, I took their advice because the pool came out amazing, and I ultimately realized I didn't need any of that extra stuff. Once we finalized the plans, the rest was a breeze. Everything was done on schedule, and they were honestly no bother at all. They went straight to the backyard and rarely needed anything from us. One thing I really appreciated was how well they coordinated with Middle Village Construction and Breezy Electric. Bonnie was always happy (and patient!) to take our calls (sometimes there were many ) and give us updates on the project. To be transparent, Gus Pools recommended Middle Village Construction, and their quote for the pavers was comparable to the other contractors I spoke with, so I went with their recommendation. It ended up being a great decision because everyone was able to coordinate seamlessly. I also used my own electrician, Breezy Electric, and Gus Pools were just as professional when he had questions about the pool construction, lighting, and grounding. That kind of communication between contractors made the entire project so much easier. All in all, if you're contemplating making a major investment in a pool, just go with these guys. You won't be disappointed. And now, two years later, I can say that the service has been just as good. They continue to service my pool, including opening and closing it, and they've helped with any issues or mishaps along the way. They keep records of your warranties, equipment, hardware, etc., which makes things much easier down the road. At one point, I had an issue with one of the pumps and Bonnie promptly set up service. Pat came by and fixed it at no charge. That says a lot about the kind of company they are. For anyone complaining that they don't service pools they didn't build, take it from someone who had more than 10 different people come out to look at and potentially renovate my old pool. It's difficult to take over someone else's build, know exactly how everything was installed, and then be expected to stand behind a warranty. I completely understand why they operate the way they do. Two years later, I'm still extremely happy with my decision to go with Gus Pools. Highly recommended.

We are into our 8th year of home ownership, having undergone a full gut renovation of our home, new…read moreroof, siding, deck, HVAC, electrical, plumbing, home additions/ extensions etc, we've had at least a dozen contractors working on our home over the years-most were great- some ok, and a maybe one bad. Pete and the team at Gus Pools are hands down the best contractors we've ever worked with-- period. Honest, reliable, incredibly responsive and fairly priced. (In fact their prices are too reasonable and should be raised!) Just nice, decent folks you don't see much of these days. His recommendations were also fantastic- we used his mason, Eddie who was also amazing. And his architect Genarro Finelli. I saw some negative posts by a few haters about not being able to get Gus to service certain people's pools, because they weren't built by Gus. That just motivated us to have Gus build our pool so they could service it!

I recently had to change pool service companies and found Nu Clear. They have been very attentive…read moreand provide great customer service. Beyond that my pool looks great!

Stay AWAY. Rip off company, arrogant, rude, unprofessional. Would give no stars but that was not an…read moreoption. Bart is rude and over inflates prices. Zero stars. Stay away.