My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

***STAY AWAY*** Zero problems until we used this company…read more Requested basic chemical maintenance & install new part to our filter. Had to call them to come back 4 more times to fix things they botched every time they were here. Nobody spoke English. Never on time. No call & no show twice after agreeing on a set schedule. Lost money using this company. We've since switched to a real company & had amazing service & zero issues! If you want a clueless company who can't take care of a puddle, is non responsive & completely incompetent- these fools are for you!!! Only competent person in that whole company was the receptionist, 10/10. The rest of the company doesn't even deserve one star.

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

Responded quickly. Got the job done! Hardworking and a good communicator. Thank you, Kareem.read more

5 Stars - Excellent Service! I couldn't be happier with True…read morePower Washing! They were professional, on time, and did an absolutely amazing job. My driveway and gutters have never looked cleaner. The team was respectful, detail-oriented, and clearly knew what they were doing. Highly recommend to anyone looking for top-quality pressure washing services. Will definitely use them again!

In short, this is a company that shows very little integrity. I wish I had seen other negative…read morecomments earlier to avoid this experience, so I'm posting to alert others. About four months ago, we signed a contract for a $15,000 project to rebuild all the pipes of an in-ground pool, for which I paid a $6,000 deposit. Just before the project was set to begin, I decided not to move forward (the reasons are another story I may leave for a separate review). Zachary initially agreed to refund the deposit, but that's when the horrible experience started. They first claimed the entire $6,000 deposit had already been spent on "materials," and that it would take time to recover the money from their supplier. The project itself was mostly labor, and even if every material had been purchased upfront, it would not reasonably exceed $1,000. I was never provided any proof to support their claim. They promised to return the full refund within six weeks. Partial repayments were made, but the schedule kept changing, amounts kept shrinking, and payments were skipped repeatedly with various excuses. Now, 16 weeks later, only about half of the deposit has been repaid.

I am so happy I found this company. They came when they said they would and worked all day. They…read moreare professional, friendly and courteous. They gave me advise as to which fliter to use what chemicals to use and pool care. They even called back weeks later to ask if all is ok. I HIGHLY RECOMEND THIS COMPAY. Thank you Zachary.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

At first I thought I was going to use them to do my pool liner since they responded with a…read morereasonable quote on Sunday. However when they told me the price to fill the pool. I was shocked because I had called that water company to verify price and it was $75 lower than what he said. I have decided to use another pool company that is upfront and honest.

Terrible service. They can never keep an appointment and when they show up, they are all rushed. I…read morethink the 5 star reviews here are fake. This is the most unreliable pool service I have ever used in the area. Left them after a season and luckily found a reliable company now.

We are a bulk water delivery company. Lou from Rise & Shine Pools hired us back in May of 2017 to…read moredeliver water to a pool he had installed in Watermill on Memorial Day weekend of that year. We supplied our service as requested but he has yet to pay us. We've contacted him numerous times over the years with no call backs or any time of communication. All we ask for is to paid for the service he requested that we did provide. If he treats the companies he hires this way I can only assume the service he provides his customers would be just as subpar. I would definitely stay far away from this company and look elsewhere to a more honest, reliable and dependable pool company that knows how to treat their suppliers and their customers with the same respect.

From the owner: Pool Heater repairs and installation Leak Detection…read morePool Design / Renovations Salt systems Pool equipment installation and repair Pool water problem diagnosis and treatment