Yeahhh, no. Dive is the pool area located at the Harrah's Casino/Hotel in Valley Center... or "Funner." Idk if I should start with the positives or negatives, but here I go... Negatives: ***Pool areas are small and cramped. It's one of those "early bird gets the worm" situations if you're vying for a lounge chair. Unless you rent a cabana like we did, you're gonna be stuck waiting for people to leave so you can grab their chairs. ***Idk how often they clean the pool, but it was definitely not clean. It was actually kind of gross seeing all the stuff floating in the water and on the surface. *gag* ***Cabanas are cool, but not worth it if you don't have a big group. ***Overpriced food. What else is old, though? High prices for mediocre food are the norm nowadays. Oh, and you're not allowed to bring in outside food or drinks. They don't do a bag check when you go in, but I wouldn't risk sneaking in any goodies. ***1 towel per person, and the towels are thin af. You can bring your own, and I wish I had. ***If you think you can go to the Lazy River and grab a floatie on the sidelines, think again. You have to BUY the floaties from them, and they cost $40-$50 each!! I read another review that said for an extra dollar, they'll blow it up for you. Ummm, okay, yeah, no. ***The Swim-Up Bar... idk what time it closes, but we went about 45 minutes before Dive's closing time of 6 pm, and they weren't serving anymore. You had to order on the side out of the pool. I'm glad I had my refill ordered prior to that. Positives: ***The food tasted good, but like I said, it was mediocre. It was nothing out of this world delicious. ***I only got 1 drink, but it was so damn good. The Mango Margarita something with the Tajin rim, of course. The tumbler was an expensive $31.99, but the refill was cheaper about half that, and you can bring it back on your next visit, so it pays for itself. ***Cabana rental includes water, sodas and chips, and salsa. Also comes with a small safe to store your valuables if you're going in the pools. ***Your cabana also comes with a server who will check on you during your stay, taking orders, etc. And there you have it. I would probably return for just a day visit, and so I can get the drink again, lol. The bathroom area is small, and it was pretty disappointing that a pool closes at 6 pm, even in the summer. Maybe it's a staffing issue, but it's whatevaaaa. Also, the whole thing of having to buy a floatie at $40 - $50 is ridiculous! This is the first time I have ever heard of such a thing. Every other Lazy River/Water Park I've been to just has them out, FCFS. We got lucky. A young couple left the 2 they bought, and let us use them. He said they spent $50 each on them, and they weren't taking them home. Thanks, dude! You probably wouldn't wanna go in the Lazy River anyway. It's the only area kids are allowed in, and you know what that means. It's small and I was done with it after 3 rounds. I wanted to experience the whole place, and I did just that. Unfortunately, it was just an okay experience. At least the room stay was nice and relaxing. *sigh*

Really disappointed in the customer service at this establishment. I've visited the hotel on many occasions to dine, staycation & on occasion try my luck at the slots. Every other visits went smooth, can't say the same for this one. I had just come back from a weekend in Vegas and a few of my gfs who could not make the out of town trip asked that we put together a cabana day to celebrate my birthday. Unfortunately for us, Hurricane Hilary hit so plans were really unclear. I was in constant communication between the hotel and the 3rd party vendor they use for reservations. Once the day of our rsvp arrived I called promptly at 8 and was told the day was good to go. Since the reservation was for 10-6 we opted to head up ASAP to make the most of our day. Upon arrival we were told the pool would not open until 1 due to hurricane cleaning, not a problem. The issue we had was that even w/ our calls to the property and the 3party vendor there was zero communication on the late opening of the pool. Had we been advised through our email reservation or the many calls related to the rsvp that a late opening would occur, I would not be writing the negative review. 10:30 arrival meant that we could have caught up on added hours of sleep or even stopped for breakfast. Instead we made the best of the situation handed to us and drank at the Casino bar. Manager at the pool did absolutely nothing when it came to customer service. I understand that the hurricane was out of their hands, but communication to the consumer is something they have control of. She stated that she'd check-in on us once she reviewed who kept reservations and see what she could do for us once we checked in. She did none of this, the only time we saw her was when we picked up towels. We were also the only cabana rental for the day, so the lack of hospitality was disappointing. There are several hotels with amazing pool parties that we could have chosen to be at, and moving forward it looks like the Padres themed casino of Sycuan will be out choice for pool cabanas. 1 star for our outstanding host, Emily who made sure our food orders were placed and beer buckets were full. Quick Tip: Sycuan pool has stellar hospitality, skip the lack of attentiveness at Harrahs and head there.

Not a bad spot at all the drinks are tasty and crazy expensive, they allow kids but just at the lazy river, day passes are extra expensive, and service is good. The whole area is pretty big and the main pool is huge. The lazy river is very fun with a couple of waterfalls. Oh bring your own floaty or buy one at Dive for top dollar! Overall a cool pool party spot with some party vibe music.

First time at the Dive Pool review!! (Day 1) July 2nd- We arrive at the Pool around 4pm. We thought it would be a slow day but low and behold, It's a packed house! We get our wristbands and try to find a set of chairs. We didnt find any available but the waterfall Jacuzzi was empty so we hang out there for a while. What a fun place and great for you Instagrammers:) The Lazy River was packed, more than a can of sardines, but everyone was having a great time! Business looked good for Harrahs as many of the cabanas was full of people having fun! i didnt see one sad face there! The best time we had was at The Dive Bar. We find a couple empty seats and Richard is the bartender. We ordered 2 rounds of drinks. The first my wife had the sangria and I had Little Kennys Boo-boo ( Tiki drink) We opted for the cups instead of the tumblers. The Sangria was $13 and my Boo-boo was $17. Both were quite good, the tiki drink was strong, so it was money well spent. The next round we order the Moet Passion fruit twist $18 and Mai Tai for $13. They popped open a new bottle of Moet and it was on. Again both drinks were strong and on point! The atmosphere and bartenders made us stay longer than we anticipated. We made new friends while we were there as well. It was an amazing time! Day 2: Since the pool was super packed on Tuesday, we decided to head down early Wednesday. We get there at 9am. We enjoy the main pool along with another jacuzzi drop and we head over to the swim up bar. It was empty and we had the pleasure of meeting Neil another great bartender. We started off with a couple Mimosas and a couple MaiTai's. Because it was still early we had nearly the entire pool to ourselves. It was great! Neil was not only a great bartender, but livened the place up with a bunch of jokes and stuff. We saw a couple enjoying themselves in the pool chairs only to be doused by other peoples sunscreen spray. We felt bad for them. they got it right in the face. Please be considerate when using sunscreen spray. Drink prices are on par with other resort Pools and slightly cheaper than Vegas pool drink prices. i have to laugh when i see people complain about Pool drink prices, if its too much stay home and buy a 6 pack of bud for 2 dollars. hahahahahhaa This was our very first time visiting the pool area and I must say it was an experience. We will be back 100 percent! I would like to thank Richard, Neil and Chris at the bar, they were awesome!!!

Dive is located at Harrah's Resort. I've been to Dive a few times over the years, but my most recent experience was by far THE best. We purchased tickets for Cowboy Boots & Swimsuits to see Devin Dawson (incredible). CBS is new this year and I sure hope it continues. Every Thursday at 8PM various country artists/bands are scheduled to perform during the summer months. I honestly didn't know what to expect, but like I said, it was the best. We arrived early and utilized the valet parking option, checked-in, and checked out the pool area/Dive. Dive access was with a ticket only this night, as a result, it was quieter than usual. Additionally, you must be 21 or older to attend the concert performances, so that helped too. The bar was well staffed and there was a Sierra Nevada stand with beers on draft/can. There were drink specials, informal dance lessons (line dancing), and games. A great atmosphere and everyone seemed to enjoy the activities. Dive is the perfect size and a great place to watch performances poolside. In fact, a great place for an intimate concert. The artists/bands were able to interact more with the crowds...sign autographs and even take selfies. There were plenty of areas to sit or stand and mingle. The hot tubs and swim-up bar were open as well. The loungers were available too. The main pool was closed because of the stage and I'm sure "safety." At least the swim-up bar and hot tubs were open. I look forward to returning for additional concerts. The calendar is full of fun concerts/events. A great variety, Reggae Sundays and of course, Dive After Dark.

Hands down with other local casinos competing to upgrade their pools; Dive can easily go down as a Dive Pool in the next year or so. Bar staff - why are Bloody Mary's $5.00 then all of sudden $10.00? Again no TAB can be placed or the ordering of more then one drink at a time due to some incident. Really?!? dropping your standards and highlighting issues throughout the Casino because the staff is miss managed and all guest treated like college students. I rate this Pool/Bar with 4 stars due to its lazy River and the amount of fun my family has visiting. Beside that if you don't come at 0800 you won't get chairs or if you don't book way ahead you will be spending thousands on a over priced cabana. Costumer service has taken a serious dive since I have been visiting since 2015. Staff and cleaning crew - visited more then four times In The last two months. I arrive roughly 0800 in each occasion and will find trash from the day before. I did see on one occasion someone pressure washing the grounds but more needs to be done on the seats and walls around the lazy river around the fire exit due to the amount of bird droppings. You can have up to four adults per room visit and or pay $30 on the weekdays or $40 on a weekends. Dj is on point and please keep...Reggae Sunday really means the Dj then the band later in the day. Food is pricy for a lack of presentation or taste. Again Harrah's you have a gold mine here but don't let it dry up and dive down.

We came here July 24 2020 for a birthday party and rented a cabana in which we were kicked out instantly for a miscommunication regarding one of my friends who is deaf. The miscommunication was when my deaf friend said "what is this?" but the other coworker Brianna thought she called her the B word. Lol really? That never happened I can guarantee you. WHAT A WASTE OF TIME AND MONEY. We were not even drunk yet or yelling, we were just entirely confused. We were being very understanding and kind trying to figure out why we were getting kicked out, but we were just left confused ($600 later NOT REFUNDED) Later, after we threatened lawyers for discrimination against my deaf friend, they started changing their story that we brought alcohol in and THATS why we were getting kicked out... (but first we were getting kicked out because my friend cussed at her mind you) so they changed their story up instantly. Come to find out one person in the group did bring hard kombucha, but she didn't realize and offered to take it to the car in which the guy in the front (HUNTER) was trying to act cool with us and said we were allowed to bring it in even encouraging her to put it in the tumbler (to cover his own self). After his coworkers saw him break the rules, and started yelling at my deaf friend to dump her drink (that was in the tumblr that we purchased from here; mind you we only had 2-3 drinks max and out of all of us, only the one person that was told the kombucha was okay brought in alcohol). Little scared Hunter now in fear of losing his job tried acting like a "real man" now and after talking to his boss (idk if it was Kyle or Bradley) got us kicked out. In which the manager (I'm literally putting both Kyle and Bradley together because they were terrible people mocked us and said "ya go ahead and sue us do what you have to do" laughing in our face while half of us were crying and the other half were defeated. My deaf friend was distraught and crying. I felt horrible for her. ESPECIALLY the team with their lack of customer service, and compassion. Instead they cared more about their own employees who were the real ones breaking the rules. Like seriously? This was my first time here, and I am never going back I can assure you of this. PS. We were in the lobby for a couple hours trying to figure it all out. No one helped us. Seems like they wanted us in there to encourage us to gamble because we were never escorted out of the casino just the pool. How pathetic.

Dive is a good time even during the Covid Pandemic. They are limiting the capacity and also mask required when not in pool or lazy river or at your chair or lounger. But given the circumstances, it was nice to get out and have a sense of normalcy. The only thing that I found sucky was having to buy a full entree with every 2 drinks. That gets pricey and also we could not eat all that food.

Entering this place We were given bracelets. Tiki bar looks awesome. Misting everywhere to cool you down. HOWEVER IF YOUR ALLERGIC TO BEES DONT COME HERE. Beware Alright ordered our drinks . We had olderberry ,mai tai , pina colada and white claw . Also ordered food 2 rolled tacos. Our bartender was David. Getting our drinks he said thats his your mint persuasion instead or olderberry so we said this isn't what we ordered. He then said no its the same . Alright so we took it. Anyway tasted great either way. Haha we tipped him over 20 percent for this transaction but seem like he didn't care. You can see his burnout. (Found out later they have change the drinks name and it was the same drink ) Alright food time. We were starving. Its been 35 mins since we oder our food so i grab David's attention and to our disappointment our food was seating cold behind the bar the entire time for 15 mins. I guess he forgot . I gave him the disappointed eyes and his like you still want it? I said okie. So we still ate it. What you ganna do right ? Starving remember hahaha. It was kinda cold though. But didn't feel like complaining. Dont wanna ruin the mood . Its my husband's birthday. 2nd round of drinks . Grab David's attention he stood there like he was going to take our order and decided he wanted to take someone's order first said he will be back. Lol is he high? Or just really not good at multitasking or costumer service. We decided to switch sections. To much drama with this guy. I know they share tips and this is maybe why David doesn't care. Ordered our 2nd and 3rd and 4th with Mike. Very friendly!!! And able to multitask . Hold up a good conversation. Such a good switch. Costumer service makes a place. We went to the jacuzzi and lazy river. Had a fun time . All in all would come back . If your ever visit avoid the bartender name David if you want a great time. Smoker ! You can smoke at the bar .

I was here July 27, 2022. I wonder why they don't open their beer bottle, management is there a reasons why your bar tender doesn't open beer bottle? Also I do TIP good when I drink at the bar, 4 bar tenders on duty and 1 bar back today, for less than 10 costumers! WTH