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A Resort in Name Only. Outdated Accommodations, Broken Amenities, and Unacceptable Customer Service. PHOTOS ARE NOT WHAT YOU GET FOR A ONE BEDROOM VILLA. I booked my stay at the Welk Resort a couple of weeks in advance for 10/20/26-10/21/26, expecting a relaxing, comfortable resort experience. Unfortunately, what I received was an outdated, poorly maintained unit, multiple nonfunctioning amenities, and management that demonstrated little interest in resolving my concerns. Upon check-in, I was assigned a bottom-floor unit that genuinely felt like descending into a hobbit hole. My so-called "view" consisted of two massive structural columns, and I was subjected to guests walking and stomping around in the unit directly above me throughout the night. There was absolutely nothing relaxing or resort-like about these accommodations. I had someone try to get into my unit around 10 o'clock at night. I am a single female alone by herself in the room and they put me on a ground floor where people can just walk up. Seeing that on a reservation would strike a clue in my mind to not place a solo woman on a bottom floor. There are stick barrier locks on all of the patio doors because I'm assuming break-ins happen frequently. Unfortunately, the terrible room location was only the beginning of the problems. The telephone in the unit did not work, meaning I couldn't even contact the front desk from my room. I also couldn't conveniently order food to my room. The fireplace was nonfunctional, and the television in the living room didn't work either. I had to wait almost 2 hours for someone to come and fix this when I should've just been moved rooms. They wanted me after I had already requested certain amenities for my room AT CHECK-IN to go back to the front desk and re-request them, which I respectfully declined because I'm not wasting my time and energy doing that when they should be calling me and bringing the new keys and changing the room for me over the phone. Also, the only way that they'll respond is via text message. Furthermore, it's 2026, and this resort doesn't even provide guests with the ability to sign into their own streaming services. Both televisions are limited to basic cable. Being able to access Netflix, Hulu, or other streaming platforms is an incredibly standard expectation at modern hotels, particularly properties marketing themselves as resorts. I specifically booked this getaway to relax, enjoy my accommodations, order food, and unwind. Instead, I found myself dealing with one inconvenience after another, having a maintenance person in my room, spend time going back and forth with a text agent. This was an absolutely ridiculous experience and staff should be trained better. I requested management to reach out to me through several avenues and NO ONE REACHED OUT. I immediately brought my concerns to the property's attention and requested a room change. I gave the resort multiple opportunities to rectify the situation while I was still on the property. At approximately 7:00 PM, I was informed that the resort was only around 80% occupied. Despite the property not being at full capacity, management never followed up regarding my room-change request. No phone call, no alternative accommodations, and no meaningful attempt to address the numerous issues I reported. The only compensation offered was a refund of the resort fee. Frankly, I found that insulting considering the number of amenities that were not functioning and the overall quality of the accommodations. To add insult to injury, the resort advertises an 11:00 AM checkout as a "late checkout," despite 11:00 AM being a standard checkout time at countless hotels. That's hardly a meaningful concession to a guest whose stay has been riddled with problems. And let's not forget the timeshare sales pitches. It's rather ironic to be marketed a vacation ownership opportunity by a property that cannot even ensure its telephones, fireplaces, and televisions function properly. My biggest issue isn't simply that things went wrong. It's that I repeatedly gave management opportunities to make things right, and they failed to do so. I booked in advance, paid for a resort experience, and expected a reasonable standard of comfort, functionality, and customer service. Instead, I received accommodations that felt dated and neglected, multiple broken amenities, excessive noise, an obstructed view, and virtually nonexistent follow-through from management. A resort should offer an experience that exceeds an ordinary hotel stay, not one that falls significantly below it. Also, the villas look like a military barracks. I would strongly encourage prospective guests to spend their money elsewhere. There are plenty of properties that offer better accommodations, modern amenities, and management that actually values the guest experience. I will not be returning, and I certainly would not recommend this property.
There is a disc golf course that runs basically on the same path as the golf course on the Welk resorts golf course. My parents are staying at the Welk resort and my two sons and I got to play disc golf with my dad. It is always a pleasure to play with my dad who is 80 years old . My dad and I Aren't great but good enough to enjoy playing. The course is nice. The different holes have varied lengths some are up hill Or down hill or across a gullie or some are dog legged. With a good amount of trees that can occasion be an obstacle. It was not that crowded. A family of kids ahead of us were playing soccer golf which also runs along with the golf course. The attendant had fantastic customer service. Can't say much about the golf course except that it was landscaped and maintained well. It was a great day.
We were staying at the hotel. Decided to do a day date with the husband. He would like to try the golf simulator, which was super fun. I was very apprehensive about it as I am not a golfer. There is many options on the simulator to accommodate me who just wanted to play a little putt putt lol. My husband got to do what he wanted to do and switch between playing putt putt with me, which was awesome kids were busy mom got to have a break, dad got to do what he wanted to do, my only concern is how warm it gets in the room. I understand after talking with the manager that the room does not accommodate an AC so I would recommend going early in the morning. They do have every kind of seltzers/beer pretty much available that made me happy had tons of fun, laughing and joking was definitely a great day date. Steve, the manager came in and gave husband some great tips just to be an awesome guy.I will definitely be bringing my daughter Vivian, who is seven back to see Steve maybe to do a little private lesson. Love the environment super friendly staff. I'd like to give kudos to the younger gentleman. I believe his name was jimmy or Corey, but I could be wrong. he was very helpful and explained everything.I Have nothing but positive things to say about the experience. 10 out of 10 would definitely recommend this place even if it's for a day date with the husband or just husband getting to play around of golf or simulator or young child getting to have a little parent day date.
The property is nice, especially if you get a villa on the golf course. Full size kitchens, living room, restrooms with jet tubs, his&hers sinks and great size rooms with views to the golf course. Nothing but peace and quiet. Now, the TV's didn't work, couches had tons of stains, shower was backed up, lines are very long when checking in and no one answers the front desk phones. I reported the backed up shower the morning after my first night and front desk stated they would send someone out but they never came. Called to check out of my room and the phone rang for over 5 mins, someone picked up the call and slammed the headset to end the call; called again and this time it rang for almost ten minutes and finally a max answered. Told Max I wanted to check out and explained to him of all the issues we had in our room, he pretty much didn't care. Max's responses were short and dismissive. Definitely will not come back again. Like I said at the beginning, property is nice and their newer villas and remodeled ones are better but I have stayed in other resorts that are better. The only great customer service I experienced at this location was at the time share session, everyone was very friendly. The Welk resort has a pizza hut, grill restaurant, dentist office, a spa, small market and a convenience store. A theatre for live performances, a very equipped gym, tons of pools and a rec center for kids.
It was great to use my ownership to have a pool day! The adult pool was quiet and nice, I definitely like the Mountain pool better because they have the activities and snackbar, it was being worked on while we were there so we couldnt go in, but still a great restful day at the Melody Pool. Staff was nice and they offered can margaritas if you want a cocktail. Plenty of umbrellas and loungers too.
First time trying out an executive course and this one pretty good. Nice course and everything looked well maintained. The food shack was also pretty chill , the had great hotdogs and drinks . Will definitely will be coming back here again.
Nathan, Kyle, Steve, Wilson and others have been AWESOME to me, my dogs and beer tenders. While sipping a beer I saw the funniest woodpeckers.
First time on this property and definitely can't express how impressed I am with the location & layout. Me and my girlfriend came here for her bday and couldn't have asked for a more relaxing and beautiful place to enjoy ourselves. The room is incredibly spacious and our view from our balcony during sunset overlooking the mountain side was amazing. We were very lucky to be greeted and checked in by Luciano at the front desk! Can't say enough of his good energy and amazing recommendations. He really went above and beyond to make us feel so welcome and excited about our stay. Was a great start that kicked off a very memorable trip. Highly recommend.
This was my first time visiting The Welk Resort. It was a very nice experience over all. The room that we stayed it was a split wing with a full kitchen and dining area in the middle. There was also plenty of seating area plus outdoor seating. It is a little tricky to navigate around. I can easily see how some people may get turned around or lost trying to find their room. The pool areas were nice and not super crowded. The down sides were the restaurant is closed on Mondays and Tuesdays. The Starbucks that is on the premises does not accept Starbucks cards and lastly this resort is about 40+ miles from San Diego or Oceanside. So you definitely have to plan ahead when making your trips.
I'm still very far from Tiger Woods status, but I am proud to say my golf skills have improved tremendously! Maybe it was this particular golf course, maybe it was the weather, whatever it was, I was absolutely thrilled with my game here!! My first time playing here at Welk Resorts Golf Course, and it couldn't have been better! To get here, exit Gopher Canyon Road in Escondido and follow it to Champagne Blvd. Then turn onto Lawrence Welk Drive. Pass the Resort Check-In on the right, and keep going until you see The Pro Shop on the right side. There is a limited parking lot, but you can park on the street, too. Golf carts were clean and ready for us when we arrived. The grounds are very well kept up and the property itself is gorgeous! This is an 18-hole course and we enJOYed every minute. They do have a drink cart and snack cart that drive around, so if you didn't bring snacks, you're good to go. You may need to flag them down, but they'll get to you eventually. There was also a call box at hole #9 I believe. You could call your order in that way. My crew always comes prepared so we were golden. The staff here is very friendly. The girl on the drink cart was really nice when I asked her about their available cocktails. I didn't end up getting one but I might next time around. Fun place to play and the weather was perfect as usual! I shocked myself when I got a few bogeys in!! There is always room for improvement, but I was happy with what I did here. Also getting better at picking the right club to use...PUTTER when on the green!! LoL Crew was proud of me for that one, haha! We started at about 2pm and ended around 6pm so it did start to get a bit cold, and dark. Bring a jacket if you get cold easily! This is a great course all around, and I highly recommend it for everyone, pros and beginners alike. The red, white and blue markers at the start of the holes was a cute touch! Definitely will be coming back here again! Maybe I'll see you there! ;)
Had a great weekend with our friends at this resort! It's perfect for staycation and it has a ton of activities for the kids. The highlights for the kiddos were all the different pools, the water slides, the ping pong tables, and the arcade. They weren't too many options onsite for food but you can grab some bites by the pool which makes things easy for families. Rooms were fine, nothing fancy but we didn't spend much time indoors anyway. read more
4 months ago
Upon check-in, I was disappointed to discover that I was assigned a one-bedroom suite, not the one-bedroom villa that was advertised and that I booked. The suite does not include the in-room washer and dryer that was one of the amenities that influenced my decision to book this offer. Unfortunately, the problems did not end there. When we arrived at our room, our key cards would not work. We were forced to wait outside our room on the third floor for approximately 15 minutes until a bell attendant arrived to let us in. We were then informed that the door lock had a malfunction and required a battery replacement. Despite this, the issue was not fully resolved until 10:33 p.m., causing significant inconvenience and disrupting the first day of our vacation. read more
21 hours ago
A Resort in Name Only. Outdated Accommodations, Broken Amenities, and Unacceptable Customer Service. PHOTOS ARE NOT WHAT YOU GET FOR A ONE BEDROOM VILLA. I booked my stay at the Welk Resort a couple of weeks in advance for 10/20/26-10/21/26, expecting a relaxing, comfortable resort experience. Unfortunately, what I received was an outdated, poorly maintained unit, multiple nonfunctioning amenities, and management that demonstrated little interest in resolving my concerns. Upon check-in, I was assigned a bottom-floor unit that genuinely felt like descending into a hobbit hole. My so-called "view" consisted of two massive structural columns, and I was subjected to guests walking and stomping around in the unit directly above me throughout the night. There was absolutely nothing relaxing or resort-like about these accommodations. I had someone try to get into my unit around 10 o'clock at night. I am a single female alone by herself in the room and they put me on a ground floor where people can just walk up. Seeing that on a reservation would strike a clue in my mind to not place a solo woman on a bottom floor. There are stick barrier locks on all of the patio doors because I'm assuming break-ins happen frequently. Unfortunately, the terrible room location was only the beginning of the problems. The telephone in the unit did not work, meaning I couldn't even contact the front desk from my room. I also couldn't conveniently order food to my room. The fireplace was nonfunctional, and the television in the living room didn't work either. I had to wait almost 2 hours for someone to come and fix this when I should've just been moved rooms. They wanted me after I had already requested certain amenities for my room AT CHECK-IN to go back to the front desk and re-request them, which I respectfully declined because I'm not wasting my time and energy doing that when they should be calling me and bringing the new keys and changing the room for me over the phone. Also, the only way that they'll respond is via text message. Furthermore, it's 2026, and this resort doesn't even provide guests with the ability to sign into their own streaming services. Both televisions are limited to basic cable. Being able to access Netflix, Hulu, or other streaming platforms is an incredibly standard expectation at modern hotels, particularly properties marketing themselves as resorts. I specifically booked this getaway to relax, enjoy my accommodations, order food, and unwind. Instead, I found myself dealing with one inconvenience after another, having a maintenance person in my room, spend time going back and forth with a text agent. This was an absolutely ridiculous experience and staff should be trained better. I requested management to reach out to me through several avenues and NO ONE REACHED OUT. I immediately brought my concerns to the property's attention and requested a room change. I gave the resort multiple opportunities to rectify the situation while I was still on the property. At approximately 7:00 PM, I was informed that the resort was only around 80% occupied. Despite the property not being at full capacity, management never followed up regarding my room-change request. No phone call, no alternative accommodations, and no meaningful attempt to address the numerous issues I reported. The only compensation offered was a refund of the resort fee. Frankly, I found that insulting considering the number of amenities that were not functioning and the overall quality of the accommodations. To add insult to injury, the resort advertises an 11:00 AM checkout as a "late checkout," despite 11:00 AM being a standard checkout time at countless hotels. That's hardly a meaningful concession to a guest whose stay has been riddled with problems. And let's not forget the timeshare sales pitches. It's rather ironic to be marketed a vacation ownership opportunity by a property that cannot even ensure its telephones, fireplaces, and televisions function properly. My biggest issue isn't simply that things went wrong. It's that I repeatedly gave management opportunities to make things right, and they failed to do so. I booked in advance, paid for a resort experience, and expected a reasonable standard of comfort, functionality, and customer service. Instead, I received accommodations that felt dated and neglected, multiple broken amenities, excessive noise, an obstructed view, and virtually nonexistent follow-through from management. A resort should offer an experience that exceeds an ordinary hotel stay, not one that falls significantly below it. Also, the villas look like a military barracks. I would strongly encourage prospective guests to spend their money elsewhere. There are plenty of properties that offer better accommodations, modern amenities, and management that actually values the guest experience. I will not be returning, and I certainly would not recommend this property. read more
There is a disc golf course that runs basically on the same path as the golf course on the Welk resorts golf course. My parents are staying at the Welk resort and my two sons and I got to play disc golf with my dad. It is always a pleasure to play with my dad who is 80 years old . My dad and I Aren't great but good enough to enjoy playing. The course is nice. The different holes have varied lengths some are up hill Or down hill or across a gullie or some are dog legged. With a good amount of trees that can occasion be an obstacle. It was not that crowded. A family of kids ahead of us were playing soccer golf which also runs along with the golf course. The attendant had fantastic customer service. Can't say much about the golf course except that it was landscaped and maintained well. It was a great day. read more
2 months ago
We were staying at the hotel. Decided to do a day date with the husband. He would like to try the golf simulator, which was super fun. I was very apprehensive about it as I am not a golfer. There is many options on the simulator to accommodate me who just wanted to play a little putt putt lol. My husband got to do what he wanted to do and switch between playing putt putt with me, which was awesome kids were busy mom got to have a break, dad got to do what he wanted to do, my only concern is how warm it gets in the room. I understand after talking with the manager that the room does not accommodate an AC so I would recommend going early in the morning. They do have every kind of seltzers/beer pretty much available that made me happy had tons of fun, laughing and joking was definitely a great day date. Steve, the manager came in and gave husband some great tips just to be an awesome guy.I will definitely be bringing my daughter Vivian, who is seven back to see Steve maybe to do a little private lesson. Love the environment super friendly staff. I'd like to give kudos to the younger gentleman. I believe his name was jimmy or Corey, but I could be wrong. he was very helpful and explained everything.I Have nothing but positive things to say about the experience. 10 out of 10 would definitely recommend this place even if it's for a day date with the husband or just husband getting to play around of golf or simulator or young child getting to have a little parent day date. read more
The property is nice, especially if you get a villa on the golf course. Full size kitchens, living room, restrooms with jet tubs, his&hers sinks and great size rooms with views to the golf course. Nothing but peace and quiet. Now, the TV's didn't work, couches had tons of stains, shower was backed up, lines are very long when checking in and no one answers the front desk phones. I reported the backed up shower the morning after my first night and front desk stated they would send someone out but they never came. Called to check out of my room and the phone rang for over 5 mins, someone picked up the call and slammed the headset to end the call; called again and this time it rang for almost ten minutes and finally a max answered. Told Max I wanted to check out and explained to him of all the issues we had in our room, he pretty much didn't care. Max's responses were short and dismissive. Definitely will not come back again. Like I said at the beginning, property is nice and their newer villas and remodeled ones are better but I have stayed in other resorts that are better. The only great customer service I experienced at this location was at the time share session, everyone was very friendly. The Welk resort has a pizza hut, grill restaurant, dentist office, a spa, small market and a convenience store. A theatre for live performances, a very equipped gym, tons of pools and a rec center for kids. read more
1 year ago
It was great to use my ownership to have a pool day! The adult pool was quiet and nice, I definitely like the Mountain pool better because they have the activities and snackbar, it was being worked on while we were there so we couldnt go in, but still a great restful day at the Melody Pool. Staff was nice and they offered can margaritas if you want a cocktail. Plenty of umbrellas and loungers too. read more
11 months ago
First time trying out an executive course and this one pretty good. Nice course and everything looked well maintained. The food shack was also pretty chill , the had great hotdogs and drinks . Will definitely will be coming back here again. read more
9 months ago
1 year ago
Nathan, Kyle, Steve, Wilson and others have been AWESOME to me, my dogs and beer tenders. While sipping a beer I saw the funniest woodpeckers. read more
5 months ago
11 months ago
6 months ago
7 months ago
3 years ago
First time on this property and definitely can't express how impressed I am with the location & layout. Me and my girlfriend came here for her bday and couldn't have asked for a more relaxing and beautiful place to enjoy ourselves. The room is incredibly spacious and our view from our balcony during sunset overlooking the mountain side was amazing. We were very lucky to be greeted and checked in by Luciano at the front desk! Can't say enough of his good energy and amazing recommendations. He really went above and beyond to make us feel so welcome and excited about our stay. Was a great start that kicked off a very memorable trip. Highly recommend. read more
This was my first time visiting The Welk Resort. It was a very nice experience over all. The room that we stayed it was a split wing with a full kitchen and dining area in the middle. There was also plenty of seating area plus outdoor seating. It is a little tricky to navigate around. I can easily see how some people may get turned around or lost trying to find their room. The pool areas were nice and not super crowded. The down sides were the restaurant is closed on Mondays and Tuesdays. The Starbucks that is on the premises does not accept Starbucks cards and lastly this resort is about 40+ miles from San Diego or Oceanside. So you definitely have to plan ahead when making your trips. read more
1 year ago
I'm still very far from Tiger Woods status, but I am proud to say my golf skills have improved tremendously! Maybe it was this particular golf course, maybe it was the weather, whatever it was, I was absolutely thrilled with my game here!! My first time playing here at Welk Resorts Golf Course, and it couldn't have been better! To get here, exit Gopher Canyon Road in Escondido and follow it to Champagne Blvd. Then turn onto Lawrence Welk Drive. Pass the Resort Check-In on the right, and keep going until you see The Pro Shop on the right side. There is a limited parking lot, but you can park on the street, too. Golf carts were clean and ready for us when we arrived. The grounds are very well kept up and the property itself is gorgeous! This is an 18-hole course and we enJOYed every minute. They do have a drink cart and snack cart that drive around, so if you didn't bring snacks, you're good to go. You may need to flag them down, but they'll get to you eventually. There was also a call box at hole #9 I believe. You could call your order in that way. My crew always comes prepared so we were golden. The staff here is very friendly. The girl on the drink cart was really nice when I asked her about their available cocktails. I didn't end up getting one but I might next time around. Fun place to play and the weather was perfect as usual! I shocked myself when I got a few bogeys in!! There is always room for improvement, but I was happy with what I did here. Also getting better at picking the right club to use...PUTTER when on the green!! LoL Crew was proud of me for that one, haha! We started at about 2pm and ended around 6pm so it did start to get a bit cold, and dark. Bring a jacket if you get cold easily! This is a great course all around, and I highly recommend it for everyone, pros and beginners alike. The red, white and blue markers at the start of the holes was a cute touch! Definitely will be coming back here again! Maybe I'll see you there! ;) read more
2 years ago
Executive course in great shape. Fun to play. Beautiful views. Easy layout. One of my favs for a fun, easy trek. read more
2 years ago
1 year ago
3 years ago
We had a great rime and experience. 1st time playing fling golf and riding in the golf cart. I think that was the best part was riding around the golf course Staff was nice. Didn't explain the how to's on using the cart. We figured it out later but would have been nice to,know before we thought we got stalled or the battery died. The reverse and forward are grownd level by the back of your shins. We found it later. Also they put a golf map on the steering wheel which covers the directions on how to use the cart. That would have been nice to know. They gave us a map so we never removed the wheel map till the wind blew my pencil off. Trying to retrieve the other pencil I stumbled over the cart directions under the map on the wheel.. smh.. Other than that. It was fun. read more
1 year ago
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I love the scenery and the people are so nice. If you stay there you get cheaper fares. Both sides are great. The par 3 is great for practice. The setup is pretty challenging. Really fun with great views and great place to stay. Try it out if you're in the area or make a trip. read more
3 years ago
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