Great place to buy used sports gear in Kamloops! I went…read morethere and when you first see the place, it looks like a pretty small store from the outside but you're in for a surprise because it's actually huge inside! Since it's winter, they have TONS of winter sports gear like a great selection of skis, and skates of all sizes (men's (boys) and women's (girls) they also had some snow boards but nothing close to the other two. If you're into hockey, there's also a good selection of pads and sticks (who'd ever thought buying a consignment stick!) LOL :) As an added bonus, if you buy skates, they'll sharpen them for you right in the store... always a bonus. I can't wait for summer to see what they have for bikes and other cycling gear as well and all the other things that I'd love to "need" ;-) (hey I have to find a way for it to be a "need" vs. a want ....easier to buy! Everything seemed to be fairly priced and it's a spot that I'd go to and search before buying new simply because a lot of the stuff there is in almost new shape.

Great store with tons of quality new and used sports equipment. I trade in all the kids ski gear…read moreand hockey gear once they grow out of it.

I walked in looking for some guidance on an issue I had with my ski boots. Derek was very…read moreknowledgeable about foot shapes, boot construction, and was super helpful. He was able to help me understand my issue and what solutions would help (and what would not). If you need a boot fitter, look no further, you will be in good hands!

Jardines is amazing, great staff, products & service! Recently I had a problem with how the…read morebindings were mounted on a new pair of skis that I did NOT purchase from them. Even though I didn't purchase the skis from them they were absolutely AMAZING at showing me what the exact problem was and working with me to find a solution I would be happy with. Strong praise goes out to the tech that helped me, Nolan, as well as other staff and owners that got me onto a pair of skis and having a fun day with my family while a solution was found!!

One of the least enjoyable shopping experiences I've had the displeasure of being put through…read more Staff were disrespectful and initially unwilling to entertain replacing a pair of ski boots I'd bought a few days prior. The heel-locking mechanism was faulty, which was by no means on them. What was their fault though was subsequently mocking my understanding of gear/skiing and only finally sheepishly relenting on the replacement when I insisted they try for themselves to lock/unlock the heel and they were incapable of doing so. Their "satisfaction guarantee" is about as flimsy as the calibre of their customer service. I regret not asking around before providing Attridge's with my business, given the abundance of other fantastic local options in Vernon. Chatting with locals, I hear the store has apparently gone very downhill since management changed a number of years ago. Suffice to say, I'll not be going back. Would score it lower on the star-rating scale but sadly the option isn't available.

Always great service and reasonable pricing. Their service department has been quick to tune our…read moregear and set up our sons equipment (which we have through their gear swap program). The first place we stop when we need new winter gear.

I brought my bike in for a tune-up, and to get wheels changed. Within minutes of my first ride,…read morethe gears constantly slipped and shifted on their own. The brake pads were rubbing against the rear wheel, slowing me down. These are rookie mistakes, and I expect the bike to be running better after a Level 2 tune-up, not substantially worse.

Took two pairs of skiis in to have them tuned and set up to the new boots. They tuned both pairs of…read moreskis. But they wouldn't fit the boots to one pair of the skis. They said bindings are too old. Why would they tune a.pair that can't be used and charge me for it. Totally unhappy and won't be going back. It is really to bad, I was considering buying a new Levo in the spring. I'll get a Reign E instead.

I took my bike in for a tune up last week. I was told to bring it back today being Monday because…read morehe was so busy. I left a deposit of $85.00 to cover it. Over the weekend a family emergency has came up that I have to leave town. I texted breath bikes on Sunday stating I would prospone bringing the bike in until after I got back. I also stated that I would be in to get the deposit I made back. I showed up on Monday morning which is today. But the deposit was never mentioned or given back. All I heard was " U don't need anything from me" I guess I'm disappointed. He could have offered the deposit back, but there was no mention of it. Now I'm out $85.00. I won't be going back. ALWAYS: GET A RECEIPT, AND DONT PAY UNTILL THE WORK IS DONE.

From the owner: We are Merritt's locally owned and operated bicycle and Nordic ski shop, offering full service for…read moreany and every bike, Nordic ski waxing, and parts and accessories. We welcome all locals and tourists to check out our wide selection of bikes and skis, we always find the right fit for you. We also provide full bicycle repair and service, including chain replacements, spoke repair, wheel truing, and more. Our tune-up's are guaranteed within 24 hours, and you can rely on us for quick and quality service. Walk-in's are always welcome and consultations are always free. UBI Certified with over 30 years of riding experience allows our professionals to find the best style of bike for you. Call us today or stop by for a visit to learn more, we can't wait to hear from you.

On boxing day I asked about ski goggle sales and the associate showed me ones that were on sale on…read morethe counter for 30% off. There were other more expensive goggles in glass cases that had no advertising of a sale. I bought a pair of goggles that were 30% off and found that the lens is too dark when I got home looking through normal light. The lights at the store were very bright so it was hard to tell. I went back the following day to exchange the goggles for different ones. The same goggles I bought were still on sale with 30% off signs next to them. I decided to try some higher end goggles in the glass cases and found ones I liked because they came with both a dark lense and a lighter lens so i knew they would work for me. The associate told me the ones in the glass case were 15% off yesterday only. There were not any signs stating this yesterday and I was only shown the ones on the counter as being on sale when I asked about which goggles are on sale. I went to the counter to exchange my goggles that were too dark and wanted to buy the more expensive ones. The man at the till said it was not a problem and that he would exchange my current ones for the more expensive ones. I asked if the 15% discount could be applied as it wasn't displayed and I was not told about it when I asked about goggles that were on sale. The man said no. It seemed odd that the same sale wouldnt be on because the same sale on everything was still going there the following day. Even my 30% off goggles were still 30% off. I asked if there was anything that could be done to get the 15% price from yesterday and the man seemed got angry then said, "you know what, all sales are final, here you go have a good day" and shoves my goggles towards me. I was taken back because at first he said that he could do an exchange, and then changes his mind and wouldn't allow the exchange. All this just because I asked for the discount from yesterday that was never mentioned or displayed. I asked if he was the owner and he said yes. I then asked him his name and he ignored me so I asked if he had a business card and he said no. Very unprofessional and rude especially for the owner to treat customers like that. Not to mention saying to the customer he can do an exchange and then changes his mind a few seconds later. Now I have goggles that I cannot use because they are too dark.

Absolutely unimpressed with the customer service. Poor return/exchange policy. Definitely will…read morenot shop there again or recommend the store to anyone else!!!!

They helped me right away they are some of the nicest people ever they Had some amazing equipment…read moreand everything thing I needed for my bike I highly recommend checking them out

I'm a senior and purchased a e-bike two years ago. I found the management knowledgeable and…read moreprovided me advice and recommendations with my purchase. Now I have over 4,000 km on the bike and have returned three times for manufacture adjustments, rear brake pad replacement and today a tire puncture repair. I have always been treated with courteous professional service, prompt help and satisfaction. I highly recommend such turn key service. Robert (kelowna resident)

Friendly knowledgeable staff, had the parts I needed in stock…read more Good shop, would go back.

These guys saved my butt! I stripped the threads on my crank on a mountain biking trip this summer…read more All the other shops said they wouldn't do the work or didn't have time to help me. The staff at the shop told me to swing by and they'd have a look. I rolled my bike in and the mechanic immediately put my bike on the stand and fixed my crank! The staff were friendly and the shop was well laid out and had great coffee. I don't often leave reviews but this is the kind of stuff that deserves recognition. Thanks!