Devon and team did a fantastic job installing our new pool. They explained each part of the…read moreprocess and worked closely with us on every detail. Devon was immediately responsive to questions and oversaw the project in person. They even finished a month earlier than expected. We highly recommend LCP!

we are very pleased with the service we get from Litchfield County Pools. They are a pleasure to…read morework with, very responsive, and extremely knowledgeable. They make having a pool easy. I recommend them to everyone I know.

They are horrible. Complete phones. Father and son con men. I bought a brand new filter for an…read moreabove ground 24 inch pool from them. I wanted to believe in a mom and pop run business. What a mistake. Filter leaked. Was put in like an amateur. One nut , holding the pump moter, when it calls for four. .they misplaced the pump. Then dirt keep coming back into pool. Said use a stocking. Now it is leaking in numerous places. So sad. If you or anyone you knows needs pool work done, I would not let these phones near my pool

I had Joseph Levine from Sunrise Pool install A new sand filter and a new liner. Joseph and Josh…read moreand Francis did an awesome job! They were all very professional and very knowledgeable. My 21 year old pool looks like new again! Thank you Joseph and your crew. I would recommend Sunrise Pool services to everyone.

Would not recommend. The pool heater they installed broke and we have been waiting 2+ in the middle…read moreof summer for an update to see if they will honor the warranty and replace (they said its unlikely they will). We stopped having them service our pool as it was too expensive and now they make us wait 2+ weeks to get a response on equiptment they installed less than 3 years ago.

I always bring my water to Denscott to be tested. Their knowledge helps keep my pool in swim-ready…read morecondition without overselling me chemicals.

I had a very similar experience as Vincent. Completely unprofessional company--dishonest and…read moreunethical. DO NOT RECOMMEND! Used them for a year. Generally okay though often sloppy--dead mouse left next to the pool that my dog rolled in, inability to find a plug that was right in plain sight (just inept) but I'm easy going and was happy enough. But when they charged me double for the month because they claimed I needed extra servicing, I questioned the bill and provided proof that I did not ask for the service and in fact the third (not forth) was required because their technician/adult son, left debris all over the pool after "cleaning" --see photo. Similarly to Vincenet, I was told I was rude and their adult son "no longer felt comfortable" servicing my pool leaving me stranded mid summer and for pool closing. Still, they did me a favor-with such unprofessional and unethical service, I no longer feel comfortable eitherI! Good riddance. I warn anyone looking for a pool cleaning company that wants to work with professionals to look elsewhere!

Leisure Pools Service has been cleaning and maintaining my in ground pool for years, ever since…read moretheir sibling company, Leisure Pools, built it. Recently, after cleaning, they have been leaving the pool cover pump hose on top of the pool cover. As a result, more and more water accumulated on top of the cover and the pump just ran 24/7 pumping water into itself. When I wrote them email to complain, they said my emails were "rude" and stopped servicing my pool. Normally, this would be strange, but the sort of thing that reasonable people can get into. But in this case, they had just commited to closing my pool for the Winter. This has left me suddenly in the lurch. Now I have to find someone new under emmergency conditions. Watch out! I had no hint that this was coming.

So since lia left I stop going in to brothers pool John rises up the price every time you talk to…read morehim. I went in there last week to get a liner and a filter. Danny was amazing give me pricing great customer service he even showed me and my wife how to keep our pool heated with cover solar. John came in from out the back took over the conversation from Danny and tried to charge me 3 times the almost then what his computer stated. This is my last time shopping there.

I can deal with gruff phone conversations (completely…read morecondescending) and I can even deal with rude gesticulating in my direction in person. What I can't deal with is lying to my face. John (the owner) absolutely lost a customer for life after trying to tell me a used tub on the floor was a year old (it was 8 years old) while trying to give me a "great deal" on the 8 year old used tub. 6k? SMH. Shopper beware.

We had an excellent experience with our pool contractor. They retired our old setup and installed…read morebrand-new skimmers, reinstalled bluestone, and replumbed everything to work seamlessly with our existing pool pump and water heater. They also added a new blower and installed a new light in the spa. The service was truly 5-star. Manny was professional, knowledgeable, and always on time with scheduling. His entire team was respectful, efficient, and delivered outstanding workmanship. We couldn't be happier with the results.

From the owner: Aucay pool Services LLC our company specializes in residential pool care…read more, offering comprehensive services including weekly, biweekly maintenance with certified technicians by (PHTA) over 17+ years of experience in the pool industry. Our certified technicians specialize in repair and replacement equipment, ensuring your pool is always in optimal condition. We also do pool remodeling, pressure testing the lines and pinpoint leak detection, tile and coping work,LED lights replace,

Very pleased with weekly service on my pool. Issues are quickly resolved. Mike takes the time to…read moreexplain the process of the maintenance and schedule. He even came to my house at 7:20 am to make sure my pool was ready for my party. Very please!

What a year. Poor communication no follow ups on repair calls and poor customer service. They will…read moretake your money but not your calls.

Best pool business is Connecticut! They did an amazing job on my pool. I would recommend to anyone!read more

I'm writing this negative review of All American pools so all potential customers know exactly what…read moreto expect if you decide to work with this company. It is also important to note that the experiences I will online below has occurred; even though we have a relationship with someone who is familiar with the ownership of the company. Last year my wife and I spent almost $30,000 with All American pools. Some of the work completed included: plumbing all of our pool and spa equipment including installation of all control values for the automation system, re-plastering our pool and spa, and replacing coping around the pool. Additionally, all of the existing plumbing was pressure tested and the integrity was verified. At the completion of this work, we also decided to use All American to close our swimming pool due to their familiarity with our swimming pol and spa. This was a huge mistake. The team (headed up by Eric) that came out to close the swimming pool failed to do it properly, and as a result early in the spring we found damage to the spa plumbing and a value was completely cracked off. This occurred because winterizing plugs were not inserted into the spa returns. All American came out to fix this at no cost but failed to pressure test any of the other swimming pool lines for further damage. Early in the summer when we finally began to run the pool normally, we noticed a precipitous loss of water in the swimming pool. Feeling the loss of pool water may be related to the spa-plumbing incident, we had All American come out to evaluate. The process of determining the source of the water loss, took more than two weeks and three separate visits. Although All American would like to claim that it took this long due to the time of the year, perhaps the job could have been completed more quickly had the technician (Rick) brought the appropriate equipment and had his pressure testing equipment actually held a constant pressure. To finally get the lines pressure tested, I had to lend the technician my air compressor and several other tools to use. At that point the damage was finally isolated to the main drains which are now a total loss. Less than one year after completing our swimming pool and spa work with All American pool our main drains will never be usable again. After we learned the extent of the damage, we sought a second opinion and the damage was confirmed. Additionally in conversation the most likely reason the main drain is no loner usable is either due to the failure to close the pool properly or some other issue associated with the installation of the pool equipment valves. Just for clarification, All American pools completed both the closing and plumbing. SO what was the response from All American? They have charged us more than $1000 for the visits, told us we should be happy that we found out why the pool is losing water, and told us the water loss is simply not their fault. Now they would like to say they did not put in the original plumbing, which is true, but they DID pressure test all of the lines and verify the integrity. What is more likely, that the failure to winterize the pool properly lead to the damage or the pre-existing plumbing mysteriously failed even though it was tested thoroughly? My wife and I are reasonable people and considering what it would take to re-plumb the main drains, we would not have asked All American to do that. It would have been nice however for them to accept some responsibility and perhaps waive the fees for evaluating our pool or installing a cleaner to help circulate water now that the main drains are not working. Instead they are walking away and demanding another $1000. I am not sure where we are going from here, but If you want someone who will stand by their workmanship whether it be opening, closing, or renovating your pool DO NOT use All American pools because clearly they do not.