A-1 has been opening and closing my pool for two years. I have owned two other pools at houses in…read moreBridgehampton and Sag Harbor. The service A-1 provides is second to none. And their pricing is eminently fair. Highly recommend. Neil S.

5/11/26 - arrived at 5:30pm - hours clearly posted on the door and on line open till 6pm. Wasted…read moremy time driving to get there. Also, started charging customers for water tests. Leslie still does them for free.

Distinctive Swimming Pools have been giving me very good service for several years now. The team…read moreis very nice, pleasant to deal with and do their job well. I wish they would send a winter report when they come during the winter service to let me know what exactly I am paying for but I am happy with the service I do get in the spring and summer months.

They are the local warranty service center for Raypak pool heaters. I called them when I had a…read moreproblem. The following is what they did; -Sent two men for a one man job, twice. When questioned they responded there were two men on the truck. I had to pay for both -Tried to replace a "governor" which I had just replaced, Theirs was the wrong type. I caught them in time. . The service man kept insisting his was correct until I showed him the one that was replaced. That was not the problem anyway -Replaced a plug, without telling me, that was new. When I asked for the return of mine, they never responded. - Charged over 450.00 to replace a spring. -Took my credit card in advance so that I could not dispute their charges. They failed to notify me of the charges despite saying they would. I will never use them again

Extremely Pleased!!! Thank you for your excellent workmanship on our pool repairs. Our pool has…read moremany years on it and my husband was very doubtful for the repairs BUT Paradis came thru making me one happy lady!!!!! The customer service we received was outstanding!!

Extremely pleased!! My above ground pool began leaking. It is 14 years old, so it was time for a…read morereplacement. After contacting them someone came to the house within a week. Paul was very informative and did a thorough assessment. I quickly received a installation proposal which was detailed and fair. After signing the contract, I was kept informed about installation date. As soon as the weather permitted, 5 people came to the house and within 2 hours I had a new beautiful liner. The old liner was removed, the sand was leveled and added to. I opted to have padding put in under and between the pool shell and liner. I am confident this will be a great pool season.

Carl and his team were terrific. He worked with us on situating and sizing the pool (figured out…read morethe best placement due to natural grading in yard), was transparent about every detail of the construction, worked closely with us on patio and fencing options, and was a pleasure to work with. He is also an artist with a back-hoe for digging and grading! His team are talented - the care and attention that Tyler gave to the interior sculpting of the pool and the placement of every stone on the patio was impressive, and the results show that. This company takes pride in their work.

We had to get a new liner for our 40x20 I ground pool. Unfortunately, the coping for the old liner…read morewas plastic with a fiber optic rope that lit up the edge of the pool and was really tacky. We had to replace the coping. We called two other pool companies for estimates. One told us the couldn't do it and the other quoted us a ridiculous price. Monroe gave us a very reasonable price and the quality of work was excellent. Our new liner and coping is gorgeous. We have a new pool! Carl and his team are very good at what they do and were always happy to keep us updated and answer questions. I highly recommend them.

Best pool business is Connecticut! They did an amazing job on my pool. I would recommend to anyone!read more

I'm writing this negative review of All American pools so all potential customers know exactly what…read moreto expect if you decide to work with this company. It is also important to note that the experiences I will online below has occurred; even though we have a relationship with someone who is familiar with the ownership of the company. Last year my wife and I spent almost $30,000 with All American pools. Some of the work completed included: plumbing all of our pool and spa equipment including installation of all control values for the automation system, re-plastering our pool and spa, and replacing coping around the pool. Additionally, all of the existing plumbing was pressure tested and the integrity was verified. At the completion of this work, we also decided to use All American to close our swimming pool due to their familiarity with our swimming pol and spa. This was a huge mistake. The team (headed up by Eric) that came out to close the swimming pool failed to do it properly, and as a result early in the spring we found damage to the spa plumbing and a value was completely cracked off. This occurred because winterizing plugs were not inserted into the spa returns. All American came out to fix this at no cost but failed to pressure test any of the other swimming pool lines for further damage. Early in the summer when we finally began to run the pool normally, we noticed a precipitous loss of water in the swimming pool. Feeling the loss of pool water may be related to the spa-plumbing incident, we had All American come out to evaluate. The process of determining the source of the water loss, took more than two weeks and three separate visits. Although All American would like to claim that it took this long due to the time of the year, perhaps the job could have been completed more quickly had the technician (Rick) brought the appropriate equipment and had his pressure testing equipment actually held a constant pressure. To finally get the lines pressure tested, I had to lend the technician my air compressor and several other tools to use. At that point the damage was finally isolated to the main drains which are now a total loss. Less than one year after completing our swimming pool and spa work with All American pool our main drains will never be usable again. After we learned the extent of the damage, we sought a second opinion and the damage was confirmed. Additionally in conversation the most likely reason the main drain is no loner usable is either due to the failure to close the pool properly or some other issue associated with the installation of the pool equipment valves. Just for clarification, All American pools completed both the closing and plumbing. SO what was the response from All American? They have charged us more than $1000 for the visits, told us we should be happy that we found out why the pool is losing water, and told us the water loss is simply not their fault. Now they would like to say they did not put in the original plumbing, which is true, but they DID pressure test all of the lines and verify the integrity. What is more likely, that the failure to winterize the pool properly lead to the damage or the pre-existing plumbing mysteriously failed even though it was tested thoroughly? My wife and I are reasonable people and considering what it would take to re-plumb the main drains, we would not have asked All American to do that. It would have been nice however for them to accept some responsibility and perhaps waive the fees for evaluating our pool or installing a cleaner to help circulate water now that the main drains are not working. Instead they are walking away and demanding another $1000. I am not sure where we are going from here, but If you want someone who will stand by their workmanship whether it be opening, closing, or renovating your pool DO NOT use All American pools because clearly they do not.

They are horrible. Complete phones. Father and son con men. I bought a brand new filter for an…read moreabove ground 24 inch pool from them. I wanted to believe in a mom and pop run business. What a mistake. Filter leaked. Was put in like an amateur. One nut , holding the pump moter, when it calls for four. .they misplaced the pump. Then dirt keep coming back into pool. Said use a stocking. Now it is leaking in numerous places. So sad. If you or anyone you knows needs pool work done, I would not let these phones near my pool

I had Joseph Levine from Sunrise Pool install A new sand filter and a new liner. Joseph and Josh…read moreand Francis did an awesome job! They were all very professional and very knowledgeable. My 21 year old pool looks like new again! Thank you Joseph and your crew. I would recommend Sunrise Pool services to everyone.

Dave C must be a real dick. I've known Bruce and his family for over a decade. Sterling Pool is the…read more-only- place to consider when looking to care for your pool.

I have been going to see Bruce for many years. His knowledge of pools and addressing issues has…read morebeen excellent. More recently I asked him for an evaluation of our above ground pool for possible new liner and he was very helpful. We proceeded to have him install a new liner and while there was a problem initially Bruce made everything all right with no hassle. I find his prices competitive with the big pool stores, especially considering the excellent quality of the new liner and a new winter cover. I will never buy a liner or winter covers from one of those stores again. He is a gem of a small retail store owner.

Splash pool service is the best pool service I've had they do a glorious job of maintaining my pool…read morefor me and they always come when I call. Plus the owner is always very nice to me and my family I would highly recommend giving them a call