I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

This company puts customer service first. I hired Aquatic for my inground pool 14x30. Before…read moresigning contract, Tom (owner) explained everything to me about construction and lawn damage. It was all common sense being that they are digging a massive hole in my yard. Safety was always first, they used a heavy grade temporary fencing around the pool until the project was finished. During construction they went over settling and why they won't be back for awhile, again common sense. If it didn't settle my pavers would sink within a year. When completed Ralph did what he calls pool school and went over everything and made sure I understood. Jose is an exceptional service guy he had to come out for my railing and pool cover. Everyone is the North Branford store goes above and beyond for you. I dont use them for service, I open and close the pool. I do get my products for them and have my water tested. I have tried other products from cheaper stores, not the same. My pool looks great with there products. Overall a great company to do business with.

The folks at Aquatic Pool & Spa in Northford are wonderful. They've walked me through several…read morechallenging scenarios since I started caring for an older pool and have always pushed through to a solution, often going the extra mile. They are always friendly, professional, polite, good at explaining what is going on, and if they don't have what I need (again, older pool set-up), they order it for me. And they don't assume I am made out of money! I've always been offered a spectrum of options of how to deal with problems affordably, explaining the pros and cons of each approach. Old-fashioned customer service at its best...I am so glad I found them!

We have been using Blue Wave since 2006. Bob cleans and services our pool. He is fantastic!!!…read more Never an issue and they are very attentive. I will never use another pool company. Thanks Blue Wave Tracey & Dean from Bethany :)

Very nice people. They have a small retail storefront operation for selling pool and SPA supplies…read more They had all the chemicals and treatments I needed for my SPA. They are mainly a pool service company. They only service the Artesian brand of SPA.

Best local pool store. Have been a customer for 10 years now and they have never disappointed. I…read morestill have my original pool, liner and ladder thanks to the awesome "pool school" that is offered for first time pool owners. They taught me how to take care of my pool like a pro. After 9 years, I did have to change the fingers in my pump. Pool and Patio of course had what I needed in stock and gave me excellent directions on how to do it. This is a family owned business and the care and service is exceptional. Thanks Sandy and Nikki.

What a joke this company is! I know the Pool Industry is booming during Covid-19, but I made an…read moreappointment to have a quote for an Inground Pool and no one ever showed or called, have you ever heard of a courtesy call? Called the next day and they apologized because the person who does the quotes was extremely busy, I get that, but transparency goes a long way! She assured me Paul would call me the next day to reschedule, lo and behold no call! Very unprofessional in my opinion. I will gladly spend my 40k elsewhere! Thanks for nothing Pool & Patio!

So since lia left I stop going in to brothers pool John rises up the price every time you talk to…read morehim. I went in there last week to get a liner and a filter. Danny was amazing give me pricing great customer service he even showed me and my wife how to keep our pool heated with cover solar. John came in from out the back took over the conversation from Danny and tried to charge me 3 times the almost then what his computer stated. This is my last time shopping there.

This is a note of caution to anyone who wants to do business with them. The owner, John I think his…read morename is, is unprofessional, rude, condescending and lies on your face, let alone overcharging you. I am taking this company to court for fraud.

Unfortunately, my time with Kenny began quite well, great service and kept the pool clean. Over…read moretime, I began to see that his ability to maintain good service has failed and he has missed two set appointments for pool opening and pool cleaning for me this year. Super disappointed with Kenny as I thought we have had good communication and good service. I am moving on to another pool contractor as Kenny has shown to be unreliable.

ABSOLUTELY UNPROFESSIONAL! I scheduled a cleaning several weeks ago for June 6th from a FB…read moreMarketplace post. I called to confirm the day before to which he stated that he forgot but would make it happen since I had the conversation documented. He ignores my calls and texts the following day and never showed up. I called him today and Kenny's response was "I am too busy with my regular customers". I asked him if he could honor the commitment because now I'm weeks behind and it will take me another few weeks. He apologized again and hung up on me. Not good for business and also not a way to deal with people in general.