I was very disappointed in the service. I had weekly pool cleaning service and, although Mike was…read morefriendly, he took advantage of me. The 20 minute service I received on my 20'x40' pool was deplorable. The sides of the pool were never brushed, nor was the pool water tested weekly as it should have been. After paying close to $6K for the season, I was definitely scammed And I cannot recommend Crystal Cleat Pools or Mike to anyone. I maintained the pool for more than 20 years on my own including the DE filter cleaning. In addition, a pool store asked me if I would consider working for them because I knew so much about pools. I had to stop taking care of the pool because of some health issues otherwise I'd still be doing it myself.

Owner Mike Simone is engaged, communicative, honest and trustworthy. There's no way around it:…read moreowning and maintaining a pool is an expensive endeavor. I'm so glad we've found a company we can rely upon help us keep it operating and beautiful.

I'm so grateful when I find businesses that are unpretentious, trustworthy, and just simply easy to…read moreget along with and do business with. After an unpleasant experience with OC pool and spa (my review mentions gators), my faith in humanity was restored once again courtesy of Tony and his crew. Simply put, they are pleasant, hard-working, honest, and efficient. They know how to get the job done, and they do it without fanfare. 100% recommend.

We had Tony and his crew install our pool many years ago. Great job and fair price. The best…read morething though is that Tony is there for us, even after many years, to help when we have a problem or give advice when we ask. This is how businesses should be run

Distinctive Swimming Pools have been giving me very good service for several years now. The team…read moreis very nice, pleasant to deal with and do their job well. I wish they would send a winter report when they come during the winter service to let me know what exactly I am paying for but I am happy with the service I do get in the spring and summer months.

They are the local warranty service center for Raypak pool heaters. I called them when I had a…read moreproblem. The following is what they did; -Sent two men for a one man job, twice. When questioned they responded there were two men on the truck. I had to pay for both -Tried to replace a "governor" which I had just replaced, Theirs was the wrong type. I caught them in time. . The service man kept insisting his was correct until I showed him the one that was replaced. That was not the problem anyway -Replaced a plug, without telling me, that was new. When I asked for the return of mine, they never responded. - Charged over 450.00 to replace a spring. -Took my credit card in advance so that I could not dispute their charges. They failed to notify me of the charges despite saying they would. I will never use them again

Wonderful family owned business with prompt service and reasonable prices. I've used them for hot…read moretub and gas fireplace service.

Fantastic company! I hired them to fill my pool and they were great. Despite the unreliable…read morecontractor that plastered the pool, Martin arrived on time and was ready to go. He looked at the project a couple days prior and was easy to work with. Although the other company delayed the fill for 3.5 hours, Martins team finished the job with professionalism and integrity. Cant say enough about them. They are a definite hire for me!!!!

When I couldn't get my 15 year old pool heater to work I called several companies. Only Better…read morePool Service called back. Didn't make a difference that I hadn't used them before. James came the next day. We determined a new heater was the best solution and he had it ordered and installed in a week. The old one was hauled off and we are enjoying our pool and spa.

This is the worst contractor I've ever dealt with. He did a terrible job and now we can't get him…read moreback to fix the problem. Won't acknowledge texts, voicemails or emails. I'd never recommend this pool service!

A-1 has been opening and closing my pool for two years. I have owned two other pools at houses in…read moreBridgehampton and Sag Harbor. The service A-1 provides is second to none. And their pricing is eminently fair. Highly recommend. Neil S.

5/11/26 - arrived at 5:30pm - hours clearly posted on the door and on line open till 6pm. Wasted…read moremy time driving to get there. Also, started charging customers for water tests. Leslie still does them for free.

Carl and his team were terrific. He worked with us on situating and sizing the pool (figured out…read morethe best placement due to natural grading in yard), was transparent about every detail of the construction, worked closely with us on patio and fencing options, and was a pleasure to work with. He is also an artist with a back-hoe for digging and grading! His team are talented - the care and attention that Tyler gave to the interior sculpting of the pool and the placement of every stone on the patio was impressive, and the results show that. This company takes pride in their work.

We had to get a new liner for our 40x20 I ground pool. Unfortunately, the coping for the old liner…read morewas plastic with a fiber optic rope that lit up the edge of the pool and was really tacky. We had to replace the coping. We called two other pool companies for estimates. One told us the couldn't do it and the other quoted us a ridiculous price. Monroe gave us a very reasonable price and the quality of work was excellent. Our new liner and coping is gorgeous. We have a new pool! Carl and his team are very good at what they do and were always happy to keep us updated and answer questions. I highly recommend them.

So far after using them for a couple of weeks for weekly maintenance all is well. My last pool…read morecompany, Pool Potions, fell apart in their office/scheduling. Nelys had a great office and communication so far and service of the pool meets expectations!