Such a small parking lot and very little space to park on the street. I came here with my family to…read moreget passports for the kids during the walk-in hours (9-10am) and showed up at 9:30am. There was 1 family inside the office and 2 more people in front of me. They finished with the family inside and decided at 9:40 that they weren't taking any more walk-ins and closed the door. They wouldn't even open the door to answer a question I had about providing the necessary proofs. Luckily the attendant at the front was kind enough to give me a phone number to call later. Quite disappointing

I really loved that the package drop-off was close to the door. When I package, label, etc. at…read morehome, I don't want to go through loop de loops or get in line, or deal with crowds, etc. It was great walking in, putting the package in the bin, grabbing a couple free envelopes and boxes, and being on my way. Set up very nicely.

Updated review. This place is severely understaffed. I will gladly drive to another city to mail…read morethings. One guy working with many issues from customers from misspelling a kid's name on a passport to having another person's passport application photo rejected. Another guy taking up time getting a P.O Box. All I needed was to mail my college kid some contact lenses. 45 minutes of my life that I won't get back. I did make it to Costco before the 10 am customers. Government inefficiency at its finest at this post office. Hire more workers already! Hey I'll quit my job to even work here if you pay me enough.

There is a really rude lady at the counter, she is Indian and struggled to understand my wife but…read morewas just screaming at her in hindi and being really aggressive and my heart hurts for my wife knowing that she already struggles in public situations and people like this make it worse. sort out your staff!

This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the…read morekey, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place.

This is one big honking Post Office! The drive through is easy, once you get around the frontage…read moreroads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS.

I mailed a large box out of state and then got set up to mail an APO package out of the country…read more Lisa is the postal worker who helped me. She helped me fine the right box to fit my unusual gift for a service family. She was pleasant and businesslike and helped me get it all set up. I appreciated her time and effort and I felt treated like a real person and not just the next customer to get done with. Thanks Lisa!