Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

Fixed cracked screen. Quick turn around. Charged exactly…read morequoted price. Will return for more service if needed.

Useless for Data Recovery. Had my 4T drive for 3 full days and recovered nothing. DO NOT USE!read more

When I had a problem with my computer, I called A to Z and was informed that they are no longer…read morelocated at the corner of Mayfield and Green Rd. I was given a new location at 3792 Lee Road south of Invermere. Made an appointment at 10 am, came to said address and kissed the door. Locked. No sign or any other identification of A to Z.. Called 216-381-5550 and was told to wait 10 minutes. Done that in a 90 degree weather and nothing happened. Called 216-381-5550 again and was told to wait ten more minutes. Ten minutes came and went, and once again nothing happened. Texted the above number and received the following reply, "Ok you can go I am not coming." The End. I don't recommend this shop to anyone. It definitely became much worse compared to what it was before at the old location. Am not going to set my foot there ever. Whatever you decide to do, do it at your own risk. P.S. I don't know what's going on but I received TWO CALLS from the 216-381-5550 number in the middle of the night. Hmmm

Great company. Fix your computer and you never have to go back.Excellant customer service. I love…read morethis company

I have needed Charley's expertise on two different occasions: A Windows Update issue and a backup…read moredrive issue. Both times Charley was able to quickly identify the problem and fixed it online. Easy to set up an appointment and connect online. Rates are very reasonable. I have now found my go-to guy for my computer support.

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond,…read morewhich is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help.

It is bad experience . The person charged me $185 for repair the laptop with cash. He did not give…read moreme any receipt . He promise me I can ask him if I have any problem of the laptop. However, I found the laptop only has c disc without d disc after repair. I have two parts of division on my laptop before repair . When I asked him to finish his job. He would charge me another $35 for division again. It should be part of his repair job but he would like to let customer to pay for his mistake or incomplete job. He think the customer should pay every time whatever how many times he need to finish his job, even he forgot it or he make mistake. If you are his customer, You might pay for his mistake. No recommend again.

Great Work, Great Service and Fair Prices. I've been a customer for twenty five year's or more.read more

Not open. Poor service. They are no longer in business. No responce from several phone calls made.read more

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

Zero stars charged me but didn't fix my phone what a ripoff bad post they did diagnostic just to…read morecharge $30 another $65 and phone still don't charge right and won't hold a charge

Dominic recovered my data in less than an hour. I was worried about losing my work excel files but…read moreeverything was put on a hard drive for me, great service.

My computer suddenly stopped working while I was out of town in Cleveland on a Saturday afternoon,…read moreand I needed to find someplace that could repair it quickly and cheaply. Dominic did both, and he also did some additional work that I had not asked for. He was friendly and explained everything clearly. He takes cash or credit but prefers cash (he provided a receipt), but there's an ATM only a few blocks away. I highly recommend this store.