Great experience, repairs are always timely and always get the job done right. Would recommend.read more

I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

I just want to praise a local Strongsville business, EZ Tech Computers. I had a laptop problem they…read morerepaired and I was extremely impressed. The service is excellent and the people there are knowledgeable and friendly. I would highly recommend EZ Tech Computers for any of your computer problems.

Outstanding service again from owner Essa Zaboura!! Just purchased our fourth used computer…read more Essa's upgrades and modifications are amazing. Why pay full retail on a new computer, when Essa can customize a remarkable "like-new" machine!

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Dominic recovered my data in less than an hour. I was worried about losing my work excel files but…read moreeverything was put on a hard drive for me, great service.

My computer suddenly stopped working while I was out of town in Cleveland on a Saturday afternoon,…read moreand I needed to find someplace that could repair it quickly and cheaply. Dominic did both, and he also did some additional work that I had not asked for. He was friendly and explained everything clearly. He takes cash or credit but prefers cash (he provided a receipt), but there's an ATM only a few blocks away. I highly recommend this store.

I dropped off my expensive, 4-year old, Dell All-In-One desktop that kept crashing. Even though…read morethe company specializes in laptops, they had no problem taking my computer in and repairing it. The repair was quick, and efficient. Importantly, the price was right! Dany, the owner of the business, is friendly, very knowledgeable, and quite helpful. He's a real pro, and I have no intention of taking any of my computer equipment anywhere else for repair. Certified Laptop Repair is the best!

The staff and there was friendly and nice and kind very informative and layman terms and the prices…read morewas these enough and not very costly will return again a happy customer.

I had a broken Key Board on my HP laptop and nobody would touch it not Best Buy Geek Squad or any…read moreother Computer repair place, I took it in and the Owner was able to Fix it within 2 hours. When it comes to Computer repair I recommend Empirical Computers! This saved me hundreds of dollars.

My husband and I took our PS4 in. The man told us that he could fix it for us. It took him 3 weeks…read moreto fix the issue. We had to call several times to get an update. Within 4 days, our PS4 broke again. He has now had it for over a month! Every time we call or go in, although they are very friendly, we are told that they do not know the status of our PS4 and that he is on a business call, in a business meeting, or that he just isn't in yet. When asked our number so that he could call us back with a status, we never get a call back.

I recently visited the Strongsville store on 2 consecutive Sat. mornings, to get some help with…read moresetting up/understanding the features on my new Samsung phone. Jett treated me and the other customers with courtesy and kindness and focused on each of us as though we were their only client. We got good-old-fashioned customer CARE. I didn't feel rushed or like my questions were dumb, and I got the education I came for and more. They're top notch! I wholeheartedly recommend this business and this technician in particular. I'll definitely return for any future needs!

This is an update to my July 5, 2026 review. The phone has the same problem despite the repair.read more

I wish I found Gear Box years ago and they are right down the street!…read more I've spent a couple months trying to find a part for my HP Pavilion Laptop and not only did they find and order it within minutes, the install was seamless and took no time at all. Their pricing is very affordable while they seem to truly care about those that walk through their doors. Paul & Marie are more than knowledgeable while accommodating, professional and beyond pleasant and approachable people that are extremely relatable. (They aren't tech-nerds. They are cool and fun while making your problem theirs so you can relax while they put you and your device back in service). And in this day and age, they actually answer the phone and return calls! I'm lucky I've had a chance to work with them and have already recommended them to colleagues, employees and friends. Top-notch and highly recommended. Nick

If you wanna trust your high valued laptop, I would say call Gearbox. They are the best repair…read moreservice store for your electronics. I along with few of my friends are with them past 8yrs and they have always helped us with the issues. Recently someone from FB almost spoiled my 1.3k laptop while replacing hinges, Paul at Gearbox helped repair my laptop. I will never trust anyone henceforth outside Gearbox. Numerous times Paul at Gearbox helped me and my friends with electronics like Mobile, Laptop etc. I really wish this shop stay around forever and continue to help community. I highly recommend Gearbox service center and wish them very best.. Thank you Paul and Thank you Gear Box!