I pay for unlimited data and it was fine until the last 2 months…read more last monthly April 2025 I had zero service for 14 days. at least 10 phone calls to get response my Netgear showed zero days left of data but I pay for unlimited it suddenly came on for a few days and finally IT. Ashley, spoke to me 2 times. they were supposed to reimburse me for 14 days no reimbursement. at least 10 more calls, NO RESPONSE11111 Now May and they charged me 130.00 and I have had zero service no return phone calls from billing or IT. at least 10 calls. Netgear says zero data again. I am reporting them to the Federal Trade Commission today also, the better business bureau I would not use them. i learned online that when Verizon towers get overcrowded they slow down or cut off brokers data first vs thier own direct. That is clearly what is happening and they just want take payment for unlimited data but it is not available. since they do not respond I assume they are not open for a business. they could be going out of business since they do not return any calls and keep taking my money. bad bad news. you can get verizon direct home internet as well as T Mobile.

BEWARE: FRAUD This is not a reputable company. Internet goes out and they won't answer the phone…read more Pretty sure they are stealing/misusing the internet access they sell, completely unreliable. Technical help and customer service are non-existent. I would say I don't know how they are still in business, but I do know, it is because they are thieves and do not provide the service per the contract that they promise. I have no internet (for a couple of weeks now) but they have my money. Stopped the auto draft of course but am finding it so unbelievable that they are getting away with this. The company is providing no recourse at all for blatantly breaking the contract they have with me. I will have to pursue legal action for breach of contract. Just to be clear, they have provided absolutely no contact, will not answer the phone and are not at the address listed on their website. WHATEVER YOU DO, DO NOT GIVE THEM YOUR MONEY!

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.

Cox is the worst internet provider of all of them! I called the Fredericksburg Virginia store and…read morethe woman was rude and put me on hold and never got back to me! I had a package delivered from them for my home internet and it has a barcode and says easy instructions all it does is take you to the cox.com app! For over 20 years COX has been horrible the only reason I have them is because my HOA will not allow Verizon Fios in the neighborhood!!!! Save your aggravation these people do not care

Cox trenched through my septic tank and denied liability, leaving me with a $12,000 billread more

VABB came to the house in the mountains, did 30+ minutes of measurements, and determined that they…read morecould not provide me service. They were good to work with but just could not help me.

Coming from the city to a rural area I wasn't sure what to expect with fixed point wireless…read moreinternet. The service that VABB provides highly depends on your location relative to towers and line of sight, etc. For my house I tend to get okay speeds and decent latency. Where VABB shines is the customer support and help you can get from the sales side. Every interaction with them has been great. They are great at communicating and have never misled me in anyway. Their people show up on time. They have been willing to go the extra mile to make sure that my gear is working as well as possible. I just wish they had a fiber network to my house. Overall they seem like people that really care about providing the best service they can.

I've been tired of dealing with DSL for a while. So I decided to go with excede as I have had…read moredirect tv for years. The installation was a bit complicated, but Kurt's guys, Joe and Adam, stuck with it and didn't take the easy way out. The next day, a Sunday, a piece on the dish went bad. Excede told me I would have to wait three days for a tech to come out to make the repairs. This is after more than 50 minutes on the phone. I called Kurt, and he drove in from his home - 90 plus minutes each way - to hook me back up to the Internet. I am very grateful for his diligence and integrity in backing up his product. Cheers, Kurt!! You have resorted my faith! Thanks!

I've had exede for almost 2 year and although their service can be lacking, Kurt and his team are…read morepeople I can count on for great, honest and reliable assistance. He answers the phone and is available, and Always, Always seems to have the answers I need, When I need them. He is devoted to his customers and loyal, and his install team does a fast, efficient job too. My first dish with them, Joe installed in ice and know and I know his hands were freezing too! They are good, hard working and really get the job done right! In this business, they truly excel and do care about their customers, something other companies should do, but many don't give us the time of day. It is a relief to be able to call someone who knows and is willing to go that extra distance. They are really an asset and very valuable team and you're lucky to get their service and install!

Lumos had a crew installing T-Mobile fiber at the house next door. They were blocking my driveway…read moreand mailbox. I asked them to move and they didn't. Later when my wife was trying to use our driveway to leave and could not. When she asked him to move he said I told him it wasn't necessary. When I told him he was wrong, things quickly escalated and he asked me if I wanted to "go" and his crew told me "I wasn't too smart" my wife deescalated... But why am I being told I will have my ass kicked in my own house, by someone digging a ditch next door? I called their supervisors at Lumos and T-Mobile. No one seems to care. Watch out for these thugs in your neighborhood!

I signed up for high speed Internet with Lumos in March and was supposed to receive a $200 gift…read morecard after 3 months. I have been waiting and when I called customer service today they had me on the phone trying to upgrade my service but said that they don't have a record of my promotional offer. I explained to the 2 different representatives that I spoke with that I would not consider doing business with a company that has already misrepresented themselves and made promises about a promotion in the past that they are not willing to honor. Poor customer service!!

Absolute worst provider you can go with. We were forced into a contract with Xfinity because they…read morewere the only internet service provider in the area. They continually upped the price of service without warning, and when we finally moved and requested a stop service... They continued to not only charge us, but also upped the rate again. I contacted their cancellation department several times, and each time when I was assured we were done and they would be sending me a refund... it never happened. This continued for seven months. When I finally got someone competent enough to actually process the refund and get things sorted, they sent me a refund for one months service... on a gift card that I received late and would expire that month. Do not trust this company. I will never in my life go back to working with them. Thanks for nothing.

Comcast must be one of the worst ever customer service companies. Their product is expensive and…read moreunreliable. Their customer service representatives misleading.

Took 6 visits to get 2 connectors installed all because they didn't want to move the tap on the…read morepole even though it had to be done for installe. Each tech new this and so did comcast but every time they showed up they would just reschedule

Great service very friendly people Brandon was the best thank you so much , highly recommendedread more

I waited a little while to post this review because I wanted to test out our equipment before I…read moretell you all how I feel and all. Where we are living Here in locust grove, internet sucks. Dial Up. Right off constitution hwy. Tried to get fiberlync but Neighbor's on our street will not get papers signed for them to come in on our road to get started. Next door neighbors told me about a hot spot they use, from AT&T. She told me to go talk to Freddy. I took her advise went in to talk to Freddy. Long story short we ended up getting a hot spot with them at AT&T store in locust grove: 36109 Goodwin Dr Locust Grove, VA 22508 thanks to her advise with going to speak to him there. Freddy had another worker there with him named: Jonathan. Both gentlemen were awesome and professional. They took great care of my wife and I. I also called the other AT&T store: 5635 Plank Rd Unit 105 Fredericksburg, VA 22412 and spoke to Freddy son: MATT. He was very knowledgeable very professional and did a awesome job answering my questions. Freddy, Jonathan right across from lake of the woods store and Matt on Harrison Rd store. You 3 are amazing. Thank you for giving my family and I at least a better experience. Callers calling the store beware of the answering service !!!! If you call the store and the employees are busy and can't answer it goes straight over to a department not even on site in that store with other AT&T employees in a answer Service department to assist you.