What a well run, organized and thoughtful company. I left them a voicemail around 8:30pm (2030…read morehrs) one evening and Lee Ann called me back about 20 minutes later to discuss my needs. She was very accommodating in meeting my time frame. New Excede internet was installed and it is SOOOOOO much faster than wISP that we previously had - and the price I think is a bit cheaper too! Highly recommend!

Bottom Line: You won't need a security system, you will have already been robbed…read more If you are planning to have a security system installed, please think twice before using Lake Anna Security. I went to them thinking I would support a local business, which I always try to do. What I didn't realize is that they would take me to the cleaners and install very basic equipment while charging me for gold and platinum level equipment. For instance, after they installed a complete home security system, including two cameras, I thought to myself that the equipment looked somewhat 'cheap' compared to other systems I had seen. So I went through the list of everything they installed and went to Amazon and other retailers to see just how much would it cost me to but the equipment myself - and the grand total was a little less than $1500. But I, in the end, had paid more than 3 times that, so I guess the installation, which took a day, cost thousands of dollars. That doesn't take into account dealer prices or anything else, so I'm sure the actual difference was even more than that. Every business needs to make a profit - I understand that. Now, if the equipment was first rate, I probably wouldn't be so upset. But at every turn, the equipment was not what we discussed or it doesn't meet my needs, which should have been addressed, based on their expertise after we discussed what I was trying to accomplish. Instead, even the installation was faulty resulting in an outbuilding not being secured a month after being installed.

I pay for unlimited data and it was fine until the last 2 months…read more last monthly April 2025 I had zero service for 14 days. at least 10 phone calls to get response my Netgear showed zero days left of data but I pay for unlimited it suddenly came on for a few days and finally IT. Ashley, spoke to me 2 times. they were supposed to reimburse me for 14 days no reimbursement. at least 10 more calls, NO RESPONSE11111 Now May and they charged me 130.00 and I have had zero service no return phone calls from billing or IT. at least 10 calls. Netgear says zero data again. I am reporting them to the Federal Trade Commission today also, the better business bureau I would not use them. i learned online that when Verizon towers get overcrowded they slow down or cut off brokers data first vs thier own direct. That is clearly what is happening and they just want take payment for unlimited data but it is not available. since they do not respond I assume they are not open for a business. they could be going out of business since they do not return any calls and keep taking my money. bad bad news. you can get verizon direct home internet as well as T Mobile.

BEWARE: FRAUD This is not a reputable company. Internet goes out and they won't answer the phone…read more Pretty sure they are stealing/misusing the internet access they sell, completely unreliable. Technical help and customer service are non-existent. I would say I don't know how they are still in business, but I do know, it is because they are thieves and do not provide the service per the contract that they promise. I have no internet (for a couple of weeks now) but they have my money. Stopped the auto draft of course but am finding it so unbelievable that they are getting away with this. The company is providing no recourse at all for blatantly breaking the contract they have with me. I will have to pursue legal action for breach of contract. Just to be clear, they have provided absolutely no contact, will not answer the phone and are not at the address listed on their website. WHATEVER YOU DO, DO NOT GIVE THEM YOUR MONEY!

They came out on a cold dark rainy night and got me back into my less than 10 min after arriving. I…read morewas so relieved the price was REASONABLE!

Virtually every numerical key pad at my house was malfunctioning in some way (5 of them)…read more Technician Asad from City 24/7 locksmith did a fantastic job repairing them. He came when he said, troubleshot the problem with all of them, and repaired them all on the spot. I asked him to repair one other conventional door and he gladly did that as well. This was all at a reasonable price. I highly recommend them.

I needed a TV Media In-Wall Box installed for my Samsung Frame Pro TV. After searching on Yelp, I…read moredecided to use Certified PRO AV. They were professional, courteous, personable, and knowledgeable. They communicated with me throughout the entire process from their arrival time, to the completed installation. They paid close attention to details and cleaned as they worked. If I could score higher than 5 stars, I would! Their customer service is amazing! I highly recommend them!

We moved recently to a new house, and I needed to have two big TVs hung. I put the request on yelp,…read moreand decided to go with Certified Pro AV, and I could not have made a better choice!!! I scheduled long in advance, and moved my dates around a couple of times, and they were super accommodating. Then I moved it up again, and they came earlier than we agreed! When they got to our house, it was the best experience from the beginning to the end. They were two of the friendliest people ever. The TVs were hung perfectly, cables hidden - suggested an idea for the tv boxes and it went flawlessly. I also realized I needed a network cable connector added in the basement, and with no questions asked, they fixed that too! It isn't often you encounter a business like this, but I could not recommend them any more highly. The price was very reasonable, and to be honest I would be happy to pay more for this type of service. Thank you so much Certified Pro AV!!!!!

Kevin did a fine job of rekeying locks and installing new deadbolts and door locks. He was…read moremeticulous and made sure every lock worked smoothly. He cleaned up afterwards and is very personable. Now we only need one key for the whole house.

I had a great experience with Neblett LLC Fastway Locksmith. The service was fast and professional,…read morethe price was right, and the technician was courteous and knowledgeable. Highly recommended for anyone needing locksmith services in Richmond!

I had used this company about three years ago and had successful results with them setting up a tv…read moreand installing some surveillance cameras. Almost two moths ago, I called them to replace some of the cameras and take care of some other issues. A service representative came out and told me what needed to be done but no one ever called me back to set up a time to take care of the issue. I called them twice and no one ever returned my calls. My next communication with them was to get a bill for $280. I was charged what felt like a huge amount for them coming out and talking about the problems but they could not or would not fix the problems. If they had at least contacted me to tell me that they could not fix the problem, I probably would not have been so disappointed with this business. I will not be calling this company for any of their services in the future.

Great job installing & setup of my new smart TV and sound bar. Knowledgeable and efficient.read more

Great experience. Inherited a hard-wired system (from company that went out of business) from prior…read moreowners who had no idea how to use it / no code. Hugo was able to gather some details over the phone & confirm that he expected to be able to service the system. Once on site, he was able to quickly assess, troubleshoot a few things & get the system working again, and explain various features/functions -- very clear and helpful. Even though I am not using them for monitoring, did not try to upsell me at all. Would recommend to anyone who needs an old system serviced (and would absolutely use them if I were in the market for a new system).

I recently moved into a new home and wanted to secure my home. I looked online for a few different…read morecompanies, most were not able to accommodate my schedule and unable to come out right away. However, go safer technician Navin was very friendly and gave me same day appointment. I was very satisfied with overall service, no complaints, felt they went the extra mile!!!

Petersburg Alarm Company is a reliable, family-owned company that is consistent with following…read morethrough with all projects, helping customers, and putting all clients first. They do the best job in the 804 area and get back to you in a very timely manner. Beyond fair and knowledgeable, this is the alarm company that you should call immediately and switch to if you haven't already! I recommend them and they are constantly growing with 30+ years of service.

From the owner: For more than 48 years, the Chester area has known Petersburg Alarm Company, Inc. as the place for…read more24-hour alarm monitoring, security systems, burglar alarms and camera systems.

I contacted Oryan about a job to assemble a playground set. Along the way he gave me a fair quote…read moreand was flexible when I asked to make some modifications to the set and spreading mulch! Him and his colleague Chris did a wonderful job and were polite and professional.

Orion was a complete professional and installed our TV on our fireplace wall perfectly! We plan to…read morehire him again for other jobs around the house.