Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Always great service! Friendly, fast, and knowledgeable! Great for fixing flats and new tires!read more

I came for a busted tire, they fixed the tire immediately and then recommended a place to get my…read morealignment done AND offered me a discount for the place I was getting my alignment done at. If you need quick reliable service, that's the place to go! If you want people who care and aren't just there to fill there 8 hour shift, then I'd skip this place but it's great in an emergency.

Great service fast friendly and always reliable service clean waiting area will go here againread more

Service was great price was good for a 30min job the technician was able to fix the issue and also…read moregive suggestions on what other parts need to be replaced soon I'm definitely working with this guy again thank you for a great service

From the owner: We are here to service all of NWA with quality service, we take pride in only doing a job once and…read morenever having comebacks, please message us for an affordable quote today!

Absolutely amazing service. They are affordable, work fast, honest, and trustworthy. Thank you guys!read more

I went in for a brake bleed with some warning lights on my dash about it, I went in in the morning…read moreand Mike and the guys here had the brakes bled and all the lights gone within the same day. They were very affordable and were extremely kind. Very much will recommend to anyone I know and will be back for sure!

I am skeptical of smaller shops like this. I have had bad experienced in the past with similar tire…read moreservice stores. So, initially, I avoided them. However, there came a time when I needed a tire change and they were the only option. I am thrilled that this happened, because I have had nothing but a good experience here. Granted, I see that a lot of the negative comments are about the oil change service. I have never had my oil changed here, so I cannot speak to that. I can speak to their tire service. I don't think I would let them do anything else, because they are clearly a "TIRE SERVICE", not a place to get anything else done. I have another mechanic do those things. To me, it would be like going to a chicken restaurant, ordering a steak and giving a bad review. It's a chicken place. Their best product is a chicken, not steak. So, those reviews don't mean much to me. I have had multiple tires changed on 4 different cars. I have had multiple tires patched. All at fair prices. Even when they mess up (which they have), they take care of it at their cost. I have never had an issue with their tire service. As for customer service: it's always friendly and helpful. What else could you ask for. As for ambiance: well, it's a tire shop. They have complementary coffee, but its basic Folgers-type. So, don't expect much for free. The chairs are comfy. The place smells like rubber tires. No issues for me here. All in all: this is a great place for tire service. Highly recommended. I will return over and over again so long as I live in Tontitown.

I dropped off my car at noon on a Saturday for a basic oil change. The place wasn't busy, by the…read moreway, but I left and came back at 3:30, still not done. Everyone just standing around. I left again, because they said it would be an hour. I came back at 4:30pm and they were all leaving and I had just got the call that it was ready. What in the world!! I got lucky that someone was still there... never going to that location again... it should not take 4 and a half hour for an oil change.

Could not recommend this business enough. I was recently in Fayetteville for a work trip and while…read moreon the way to my hotel, I hit a deer. I called Country Club Auto Body the next morning and asked if they could fit me in, take a look at my car, and maybe help with a temporary fix so that I could finish work and get home to OKC the next day. They took a look, zip tied the affected areas, and sent me on my way refusing any payment for the assistance. I am so grateful for the help and peace of mind they provided. Thank you so much!

Always a great experience! We've used CCAB for our vehicles over the years and are always impressed…read morewith the level of care and quality of services!

Thank you, Bethany, but no one said anything about apples to apples. I talked to your sales person…read moreTommy. There wasn't any impression of him trying to helps us out and get the work done. After finding another mechanic. We do believe everything was extensive to repair. But, proper customer service would have been trying to get to a middle ground of "hey we can fix this now" and come back for other fixes later. Appreciate your reply.

Excellent repair and customer service! They stand behind their work! I have referred family,…read morefriends, and coworkers there.

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

Justin at the front desk always try's hard to hit the time frame he gives out and trys to get you…read morein and out as quick as possible! This shop always does great work.

The service is terrible even with an appointment you'll be waiting on average 2 hours. After I got…read morethe tires they charge my card randomly for different amounts then I'll go a couple weeks without a payment coming out and then they call saying I'm behind and owe late fees. (Even though I'm supposed to be on auto payment.) I pay the amount they say I owe and the next day I get another charge for an amount that isn't even what I'm supposed to be paying weekly. I have got several random charges that can't be explained. The people who take payments are extremely rude and not helpful at all.

I didn't have any experience with this location but I did but the Rogers location. I would highly…read morerecommend not to deal with this business as they have very poor customer service and when I tried to talk to you regional manager he had a very piss poor attitude. And this all started over $5. $5 and I get critiqued oh my financial obligations and such. I made initial review as the wrong tires to put on my truck to begin with and they had some issues with my steering and such to where it was out of alignment and rather than tell me so that I could fix that first before getting tires they tell me after the fact. They shouldn't even put the tires on the vehicle. Anyway I fixed it but as I said since then the customer service is horrible. I highly recommend do not go through these people.