I would like to say a big thank you to Taylor and Arthur . I came in on Thursday to get some…read morewheels, and unfortunately, a few things didn't work out exactly the way we had hoped. They both took the time to make it right and truly took care of me. I've had a couple of really difficult years, and it honestly meant a lot to have someone take the time to listen and treat me with genuine kindness and understanding. These two guys really work hard in what I'm sure can be a very stressful environment, and they still took the time to make sure I was taken care of. That meant a lot to me. There are still great people out there who care, listen, and try to do the right thing. Taylor and Arthur definitely showed me that. I would definitely recommend this place to anyone looking for wheels or tires. Thank you both for everything. I truly appreciate it!

On time appt. Excellent service on my new Rims installation…read moreBalanced well. Fair price.

Great people. Consistent business presence in Springdale for years…read more A great value to NWA consumers for tires, TPMS services, alignment and light suspension work.

Got is in and out quick. They figured out that it was the valve caps letting air out and nothing…read morewrong with the actual tire. They replaced the valce caps free of charge and sent us on our way. No scamming and no hassling.

Can you believe how long they've been making and selling tires?!?!…read more They've been doing this a long time! My workplace offers a discount on their tires and we take advantage of it! We encourage you to join them too - they take good care of us.

New tires put in a fleet vehicle less than a month ago. They consistently lose air. Arrived to…read morework with 13 lbs of air in one tire and 50 in another. I immediately went up to the Firestone store and they said they couldn't even get to the vehicle, a simple tire repair, till later in the day. Highly recommend choosing a different place to do business with.

Didn't realized how great the value is for an oil change at Walmart. Full synthetic, service was…read moregood, some inspections and fluids included. Got to grab some things I needed in the Walmart store while I waited.

I have a Subreau in which a battery was purchased last November, yes; 4 months ago from Wal Mart…read moreTLE. The car battery went out on the side of the road to include a $140.00 tow bill. I was attempting protocol & warranty clarification. The TLE team are so overwhelmed, they can't answer there phone. I ask myself how Wal Mart would be forward facing with a vendor who refused to answer a phone call.

Has been my reliable source for general auto ma over the past year. Friendly staff and timely…read moreservic.

I took my car in for a routine oil change. They called me and asked me if they can change my air…read morefilter and update something. I'm not quite sure but they said it was good for my car. And only cost $15 to upgrade. Sure, I thought. When I picked up my car, I noticed air was blowing through my windshield very loudly so I thought my AC was on. I look at my dashboard and my AC was not on. It was just blowing hot air. So then I turned my AC on and it was blowing really cold air. cold enough to make turn off my AC. My car then blow hot air. Now if I don't have my AC on, my car will just blow hot air. When I called FIrestone to ask if something was left turned on, they said they can inspect it for $75. They did not take any responsibility for doing something to my car and now they want to charge me just to look at work that they did. My gas tank is going fast now and I have to have my AC on or my car will just blow hot air. DO NOT recommend taking your car to Firestone auto care. I will never take my car there again. Please save yourself.

Very good company and very sweet people that work there very fast and patient employeesread more

Friendly and very helpful. Definitely would recommend…read more from out of town and needed assistance and found them randomly. The gentleman that worked there was very kind and helped me right away.

I really appreciate the fact that I got my car in very quickly, had the tires replaced…read more and I have it back in a timely manner with no delays. #BHGREJourney

Said they had payment plans available on the phone, which was a question I asked before approving…read morethe word on my car. After they completed the work, I came in to pick up my car and their "payment plans" was a credit card you had to apply for, which is understandable but I wished that was communicated prior to approving the service. They fixed the issue with my car and a few months later I called them after pulling over on the side of the road because my car was having the same issue and I was not sure if my car was safe to drive, they said they'd call me back. They did not call back. Other than that, they were friendly, but communication could be greatly improved.

Gary is the man! I took my Tacoma to this location about…read moretwo weeks ago to get an alignment to prepare for memorial weekend trip down to Ouchita Nation Forest. My whole way there my truck was still pulling to the right. I kept calm and thought it could be due to my 13ft kayak strapped on the right side of my truck. However, after removing kayak it was still doing the same. I was infuriated with that idea that my alignment wasn't properly done. Once coming to the shop I asked Gary if he could check the alignment for me and he did promptly. Showed me the chart that machine gave him and to my surprise it wasn't the alignment. I explained the situation to him and he gave me lots of good information on what might be causing my problem. I really appreciated his willingness to go into detail of potential issues and didn't push me to buy anything rather than just learn.

Don't come here unless you want to be gaslit that they fixed your car with zero apology, attempt to…read moremake it right, or a refund for services that didn't fix the problem I came to get fixed. My 2011 Mazda 3 is having intermittent start issues when it gets hot outside so I took it in to get a free diagnosis. They tell me it's an issue with my clutch safety switch and that it would cost a couple hundred dollars to fix. I say okay naively thinking they are honorable or And of course they wouldn't charge me and not fix the issue, right? Wrong. I pick up my car, pay the bill, it starts up fine (it does sometime, it's intermittent). I drive it home. The next day I go to start my car and it doesn't turn right away. I call them to let them know. He says we did fix the issue we replaced your clutch safety switch. I tell him it's still doing the same thing, I would not have paid them anything if the problem would still persist. Mind you this is not even 3 days later. They say well maybe it's the battery. I said if it's the battery why did I just pay $200 for a clutch safety switch. He said because it was bad that I saw them test it. This is horrifically horrible service. To charge a customer $200 for a repair that does zero to fix the issue and instead of making it right they just push me off so they can keep my money. Businesses and mechanics that do this have the morals of a fruit fly. This should never happen but unfortunately it's par for the course for Plaza Tires. I'm pretty disgusted with this service. I deserve my money back. I'm also prepared to show them it's still not fixed for verification. Do not get work done on your car here. Obviously their word means nothing. I couldn't steal a $5 candy bar from Walmart without getting arrested but these people are allowed to take $200 from a family struggling to get by with impunity. Lovely.

Had a right front brake caliper lock up. 2:30 on a Friday of holiday weekend...they got me in…read morequickly. New front rotors, pads and calipers in 2.5 hours. Happy Independence Day!

Terrible shop won't stand behind their work. Replaced oil cooler 7 months later same Issue. Took…read moreback to them they agreed to take to jeep dealer repair inspection. inspection showed the AFTERMARKET cooler they put on failed. Them jiffy lubetried saying they didn't replace the oil cooler which would have been the original problem. Jeep was bought new from same dealer never had work done on it anywhere else. The took four days longer than Jiffy Lube expected. They gave me the oil for free so didn't list it on the invoice so now they're trying to say they didn't replace that part but it's aftermarket they had to have replaced it nobody else would have they don't stand behind their word go to the shop. They are scum. You don't do people like that $4000