Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

I came for a busted tire, they fixed the tire immediately and then recommended a place to get my…read morealignment done AND offered me a discount for the place I was getting my alignment done at. If you need quick reliable service, that's the place to go! If you want people who care and aren't just there to fill there 8 hour shift, then I'd skip this place but it's great in an emergency.

Great service fast friendly and always reliable service clean waiting area will go here againread more

So I've been doing business with Paco tires for over 20 years. If you're looking for tires for a…read moregreat deal you come here. He specializes in auto repairs as well such as brakes and other car issues you may have. I called him at 10am and asked if he had a specific tire in stock and got an appointment at 1pm. I got there a lil early and within 30 mins I had new tires and I was on my way. When you buy tires from here the balance and rotation are free. I always like to support small time business like Pacos Tires

Had a blowout just outside of town and got quoted unfairly on time and price 15 minutes down the…read moreroad from these guys. SO blessed to have felt the need to pass the other shops between Firestone and Pacos. They were quick to find something that would work for my car and I was in and out. Friendly, great service. Highly recommend them for your auto repair needs!

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

Justin at the front desk always try's hard to hit the time frame he gives out and trys to get you…read morein and out as quick as possible! This shop always does great work.

I am skeptical of smaller shops like this. I have had bad experienced in the past with similar tire…read moreservice stores. So, initially, I avoided them. However, there came a time when I needed a tire change and they were the only option. I am thrilled that this happened, because I have had nothing but a good experience here. Granted, I see that a lot of the negative comments are about the oil change service. I have never had my oil changed here, so I cannot speak to that. I can speak to their tire service. I don't think I would let them do anything else, because they are clearly a "TIRE SERVICE", not a place to get anything else done. I have another mechanic do those things. To me, it would be like going to a chicken restaurant, ordering a steak and giving a bad review. It's a chicken place. Their best product is a chicken, not steak. So, those reviews don't mean much to me. I have had multiple tires changed on 4 different cars. I have had multiple tires patched. All at fair prices. Even when they mess up (which they have), they take care of it at their cost. I have never had an issue with their tire service. As for customer service: it's always friendly and helpful. What else could you ask for. As for ambiance: well, it's a tire shop. They have complementary coffee, but its basic Folgers-type. So, don't expect much for free. The chairs are comfy. The place smells like rubber tires. No issues for me here. All in all: this is a great place for tire service. Highly recommended. I will return over and over again so long as I live in Tontitown.

I dropped off my car at noon on a Saturday for a basic oil change. The place wasn't busy, by the…read moreway, but I left and came back at 3:30, still not done. Everyone just standing around. I left again, because they said it would be an hour. I came back at 4:30pm and they were all leaving and I had just got the call that it was ready. What in the world!! I got lucky that someone was still there... never going to that location again... it should not take 4 and a half hour for an oil change.

Just left there. I walked up and a man was sitting on a stack of tires playing on his phone, when I…read moretried to get his attention I was completely ignored. But when another woman showed up he acknowledged her. Super rude.

Exceptional service, fair pricing, fast, transparent. After Big O Tires lost my wheel lock, I went…read morehere by recommendation of a coworker. They did an excellent job and were half the price!

Great customer service! I needed new tires for my Motorhome and they were very competitive on…read moreprice. There was an issue with some scratches on my front wheels and when brought to their attention they had a professional polish both wheels perfectly.

Husband and I were trying to change a flat on 612 today. The tire was stuck on the wheel hub. One…read moreof your employee's pulled over and helped remove it and put the spare on. He wouldn't take any money and went on his way. He didn't have to stop and I'm sure had somewhere to be. Please thank him again for his kindness!

Bobby's guys always do a great job. fair on price and won't sell you what you don't need. Will…read morealways come back for flats, new tires, or rotations

Friendly and very helpful. Definitely would recommend…read more from out of town and needed assistance and found them randomly. The gentleman that worked there was very kind and helped me right away.

Got is in and out quick. They figured out that it was the valve caps letting air out and nothing…read morewrong with the actual tire. They replaced the valce caps free of charge and sent us on our way. No scamming and no hassling.

Great people. Consistent business presence in Springdale for years…read more A great value to NWA consumers for tires, TPMS services, alignment and light suspension work.

Absolutely amazing service. They are affordable, work fast, honest, and trustworthy. Thank you guys!read more

I went in for a brake bleed with some warning lights on my dash about it, I went in in the morning…read moreand Mike and the guys here had the brakes bled and all the lights gone within the same day. They were very affordable and were extremely kind. Very much will recommend to anyone I know and will be back for sure!