Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

I have used FaZt Lube & Service for a few years now and I have to admit this place is great. The…read moreemployee are very friendly and professional. The waiting room is nice and clean. They even have a free charging station for your cell phone while you wait. If you are in Springdale and need to get your oil changed you should try FaZt Lube our.

I've used this place for years on my Escalade and I've never had better service than this place…read more They have a regular oil change then if your into the synthetic oil that I use it's just a few dollars more but so worth it. The waiting room is always nice n cold during the summertime and you can watch them perform the oil change from inside as well. If you're looking to get your oil change just remember to ask how much it will cost!!!

I had a wonderful experience with the service department. Even though it was a Saturday, they did…read moreeverything they could to get my car fixed so I could get home. Prices were very reasonable. Thanks to Harrison for clearly communicating with me every step of the way.

Jim is the best owner! He is always there to greet and supervise. Friendly and Fast service.read more

Great service - sometimes they are crowded sometimes they aren't. I was given very friendly…read moreservice by all of the guys there, as no other customers were around. The full synthetic oil price is very reasonable. One of the most pleasant oil change experiences I've had in a while.

They wanted to charge me over $100 to bleed my brakes... absolutely insane. asked a friend to pump…read morethe brakes for me and it was finished in under 5 minute. disgusting aggressive predatory pricing

We are new to the area and we found this shop on the Yelp site, I can definitely recommend this…read morebusiness to anyone who wants quality work done. The gentleman that we worked with was honest and that goes a long way, they also performed an oil change for a great price. Thank you ! Keep up the great work! We will definitely come back for future service needs

This is the worst customer service i have ever experienced in my life. was ignored for 30 minutes…read moreand no one would help me. I literally had to leave

I have used this place for a oil change before and I had great service…read more What was nice I was able to drop off my car and do some grocery shopping.

Still my go to place in NWA for the best oil change, tune up and general car/truck maintenance…read more The friendliest and professionalism of the team always impresses me. They get you in and out fast and prices are still reasonable compared to others.

I was out of town and my car Air Conditioner in my car was…read morenot cooling. I took it by this awesome place. The receptionist May was super nice. She helped me with everything I needed and was able to get my car i ln at the last minute. Needed parts they did nit have in stock so they could not fix my ac but everyone was super helpful. I was only charged for the test Freon and that was a wrap. I was so happy and joyful my car was still able to drive.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

I went there with a bolt in my tire, and the manager said he couldn't help me real rude. I asked…read morehim if he could send me somewhere close he very rudely said no. I will never go back there.