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    HCS Auto Repair

    3.3 (23 reviews)
    Open 7:00 am - 5:30 pm

    Services - HCS Auto Repair

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire rotation

    Wheel alignment

    HCS Auto Repair Photos

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    Recommended Reviews - HCS Auto Repair

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    The unmet promises
    Stephanie S.

    Why you have lost me as a customer: 1) was told diagnostics would be $160 if ink diagnosed, if I had it repaired their it would be offset in the price of repairs... My ubderstanding either the $160 would be charged than deduct from cost of repair or not charged at all for. REALITY: was charged an IN ADDITION TO REPAIRS- line item that reads "labor for "diagnose engine overheating" I'm fairly certain diagnose is a shortened version of diagnostics . 2.) Line in item parts - (2). Coolant- no surprise there however how on earth can I buy coolant for 8$ in a retail setting , but you as a mechanic either are completely overcharging me or are being to totaled shafted- I find it absolutely ridiculous for you to charge $17 dollars per! 3) parts item- shop supplies for an additional $29.63. Hmm... I was charged well above retail for all items : radiator, overflow tank , antifreeze , air bleed valve- never offered to use salvage parts or given any options but- and also some mysterious shop parts? Like what the paper towels? A nut? Come on!!! 4) so let's see I was charged Parts 450.71 Labor 425.60 Total with tax=$961.75 for a 2002 Dodge Intrepid- that probably more than its value. 5) they DAY AFTER my vehicle was paid and was picked up we received a random flier in mail where we could save $100 on repairs over $750 at HCS- I called about them possibly honoring the coupon mind you the day after, and it wasn't so much the refusal of refunded $100 of my inflated repair as being told "nothing can be done as the transaction is complete the money has already gone to the bank" I still am unsure how that effects receiving the discount most stores albeit retail will give a customer the savings if an item goes on sale soon after they purchase. It was an HCS coupon so very similar in my eyes. I was trying to be reasonable about it, I asked perhaps you could give us a credit on the books for our next repair, that was denied As well. 6) lastly, my car is running extremely poorly, granted its not currently overheating per se (i.e. Coolant boiling/ smoke) however it now is hesitating extremely when accelerating (especially when first starting up) and upon any moderate trip (say 10-20 miles or 15-20 runtime) you can smell the oil I don't burning? That same flier claims 100% customer satisfaction- I am at least 75% not satisfied. BUT I am quite sure if I was to bring back with the complaints of how it is running I would be told it's a completely unrelated problem but would love to overcharge to fix it! (Hmm I am pretty sure a complete diagnostic would completely diagnose all problems- Ahh remember the complete diagnostic that should of been free with repairs being done was reworded and charged for, less for more?!?) And that same flier claims- no surprises , all work approved , hmm not exactly . Yes there were several phone calls each with an addition to the previous stated price and that # was approved as I had previous dealings with HCS , with Doug, he was always straightforward , never bilked so I had no reason to think I was being charged any more than had to be. However the person, apologies for forgetting his name, who I was conversing with this go round did NOT make clear I was paying above retail , nor did I receive any sort of written/ itemized Estimate, and as mentioned before was wrongfully charged the $80 for labor of diagnose and minimally 29.83 for the mysterious shop parts. (Although would love to see the markup on the parts and proof that this were not salvaged or used parts) All in all- was overcharged at best. $109.83 of items/ labor (plus tax) that shouldn't have been on my invoice And shafted on the coupon for an additional $100 Also feel I was charged an unethical markup on parts and possible overbilled on labor (hard to tell as invoice doesn't include hours on labor just random prices for each item replaced. I'm extremely disappointed as I thought I had found a new repair home but am now once again in search of a ethical and respectful and geez mostly reasonable locale.

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    3 months ago

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    Bethany R.

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    7 months ago

    Excellent repair and customer service! They stand behind their work! I have referred family, friends, and coworkers there.

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    2 years ago

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    11 months ago

    Great service! Very friendly workers who know how to fix your vehicle!! Highly recommend this place for any car issues you have.

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    1 year ago

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    2 years ago

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    8 years ago

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    Sheila V.

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    5 years ago

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    Doug V.

    Thank you so much! We always love seeing you around here!

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    10 years ago

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    9 years ago

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    Sheila V.

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    7 years ago

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    8 years ago

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    Sheila V.

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    9 years ago

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    Ask the Community - HCS Auto Repair

    Review Highlights - HCS Auto Repair

    Thanks to Derek, Crystal, Tommy, Hunter and their crew for being honest and showing me what is valid and not.

    Mentioned in 2 reviews

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    AAMCO Transmissions & Total Car Care

    AAMCO Transmissions & Total Car Care

    (2 reviews)

    I took my 2019 Ford F350 to this AAMCO shop and requested they evaluate and repair a transmission…read moreoil leak. I had recently replaced the stock oil pan with an after market pan. They agreed to look at the pan. When I dropped the vehicle off for repair, I provided the stock pan as well and told them that if the after market pan would not work, to simply replace it with the stock pan. They kept the vehicle over night, replaced the after market pan, and said it was fixed when I Picked it up. 30 minutes down the road the leak returned and got worse over night. When I called to ask for a refund (on Friday) the receptionist said she would talk to the owners about a refund, she did not call me back. I called again on Monday, the receptionist said no refund because the pan was after market. I asked for the manager reminding him of our conversation about the repair and he said he would talk to the owners and call me back late that day or first thing the next day, so far no call. The manager and I had discussed in detail the repair going forward. The invoice even identified that the after market pan wouldn't work, but they put the after market pan on anyway. This shop totally disregarded my service request, refused me a refund, now won't even call me back. Use any transmission shop except this one, they are out to cheat you and take your money!

    Do not go here!! took my truck in for an oil leak and they told me about 4 different things were…read moreleaking and in total was going to cost about $3000 to get it all fixed. I told them to fix my oil lines which they said were leaking the worst and that cost around $400. well when I decided to drive it to my personal mechanic in Kentucky he told me that not only were they overcharging me, everything they said was wrong with it was a lie!! they also didn't even replace the oil lines that I paid for!! this is why I never trust big mechanic shops. I repeat DO NOT GO HERE!

    HCS Auto Repair - autorepair - Updated May 2026

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