I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had my vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs! read more

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Step 1...ask for Luke. Step 2..leave your vehicle to get repaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right! read more

THIS is the best place! I took my vehicle here to get repaired after I was in a wreck. These guys are great! I chose them because if all the great reviews. They did not disappoint. I hope I never have to use them again. but I would and will always recommend them. They rock! read more

This place is THE BEST! I have been to them for minor and major dings and they never disappoint! My car comes back fully detailed and looks brand new! I referred them to my friends and family! I call this my "go to" repair shop due to the quality. Levi was on it when I asked him how things are going. Other than insurance issues the process was smooth! read more

Had a minor repairs, keep it for 8 days. I had to make several calls to keep this going. Communication was horrible. I had great service with this company in the past. But with saying this, I had the worst customer experience this go around. Had to call the manager at BMW in Bentonville to resolve the issues I had with Supervisor Collison. I will find another car body shop, they lost me as a customer. read more

these guys are great. fast and friendly. and my car is detailed/cleaned without asking. hard to find service like that these days.

I got to give this place a 5 Star!!!! I came in here about a yr ago,had problems with my windshield leaking. Luke was the guy I was dealing with,he took my truck and put tape around the window.2 weeks later I took my truck to get window replaced at safe lite. When the guy took off the tape it pulled the paint off the roof!!! Oh no So I called Wednesday and Luke was like bring your truck in will fix it. So I took it in his word was solid, they fixed it no charge. Plus had a running light go out ,asked him to fix that problem also thinking I'd have to pay for it. Picked up truck from shop today he's like no charge!!!!! Definitely will go back if need be read more

I've never rated anyone on Yelp. But, this body shop deserves recognition! They put my car and engine back together after a run in with a chicken truck. It looks like absolutely nothing happened to my car. $10k in repairs. It took nearly a month, but so worth it for the quality of workmanship. They don't rush in order to make sure everything is working correctly (engine and alignment). Plus, they wash and detail the inside of the car before returning. A+ service. BTW - I don't know why Yelp has me in San Francisco. I'm in Rogers, AR. read more

Very nice! Very professional! This place is the best! I know this because I have been here four times because Im a horrible drive! Thanks guys for taking care of me and my vehicle! read more

It's never a great time to have to visit a collision center. I want to thank Lance and his team for the time and effort spent on repairing my new Dodge dually. Great place good people excellent service. read more

After a hummer backed into my car in the parking lot where I work, I was worried about how much time it was going to take to get estimates, paperwork, insurance, etc. I called Superior, made an appointment, went in and gave them all the information and the hummer owners insurance info. They took control and took care of everything! Superior called me when the parts came in and scheduled a time for me to drop off. Enterprise was there to take me to their location to get a rental. The work was completed in the time they quoted. When I picked up my car, they explained everything they did, it looked like new!! They had detailed out the car, it was beautiful! I hope I don't get hit again, but if I do, this will be the only place I go! I highly recommend Superior! read more

Waited, waited, waited. No one acknowledged my presence. I was totally ignored, so I left. Poor, non-existant service. Found another collision service with good reputation and known for its friendly, helpful service. read more

Kenneth and Lance worked on my parent's RV. The price was much less than other quotes they had received elsewhere and it looked brand new. Quick repair, easy drop off and pick up, excellent communication, and just overall pleasant people to be around. Also, Greg deserves a shout-out too. You do awesome work, Greg! Thanks everyone! read more

This place is very busy, and the staff is very great with customer service. But it may take a while to get your car back. Which should not be a problem if you want you car fixed right and they will do what they say fix your car to it's original look that is a 5 star rating in it self. These guys handle there selfs like professionals in such a busy demanding work place. But be prepared to wait- read more

Our Cadillac was at their property for bumper repair. The car should have been completed in a few days. But because they never get jobs done in time, our vehicle was parked outside on their property and was crushed by a tree. They lied to us saying they didn't have insurance to cover it but would pay our deductible. But when it came to paying, they left us hanging. I would think twice about doing business here. read more

I was recently involved in a collision and took my car to Superior. They have a reputation for being one of the best body shops in NWA. And it's true! My car was repaired expertly. The technician and the painter are obviously very experienced, the work done was excellent! My rating definitely 5 stars. Management and customer service A1 also! read more

Avoid this place. Took 46 days to replace and paint a bumper. They replaced my CV axle failed within a 100 miles. Paid out of pocket to try help them out and not tow it there, was promised a refund for having to have it done again, nearly 5 months later not getting any return emails or calls from them. Crooks. Shitty work, used parts were used. AVOID read more