I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.read more

I came for a busted tire, they fixed the tire immediately and then recommended a place to get my…read morealignment done AND offered me a discount for the place I was getting my alignment done at. If you need quick reliable service, that's the place to go! If you want people who care and aren't just there to fill there 8 hour shift, then I'd skip this place but it's great in an emergency.

Great service fast friendly and always reliable service clean waiting area will go here againread more

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

Justin at the front desk always try's hard to hit the time frame he gives out and trys to get you…read morein and out as quick as possible! This shop always does great work.

Had an appointment at 10 AM. I showed back up at 230 because the website told me the service was…read morefinished. It wasn't, but I was assured I was next in the line and it would be 30-45 minutes. Checked back in after 3:30 and they say "oh actually we aren't going be able to do it today". Moral of the story is don't offer 10 AM appts if you aren't able to get an alignment and tire rotation knocked out in 6.5 hours.

Super nice people. Honest service. Will come back here next time I need some tire work done.read more

Just left there. I walked up and a man was sitting on a stack of tires playing on his phone, when I…read moretried to get his attention I was completely ignored. But when another woman showed up he acknowledged her. Super rude.

Exceptional service, fair pricing, fast, transparent. After Big O Tires lost my wheel lock, I went…read morehere by recommendation of a coworker. They did an excellent job and were half the price!

Great customer service! I needed new tires for my Motorhome and they were very competitive on…read moreprice. There was an issue with some scratches on my front wheels and when brought to their attention they had a professional polish both wheels perfectly.

Please know upfront: I hate writing 1-star reviews. But, sometimes they are necessary. So here we…read morego .... Went in to get my tires changed on my Honda minivan. The place is a bit outdated and a little dirty. But, it is a tire shop. So that is ok. I walked up to the counter to talk to the man behind it. He was on the phone, so I can wait. But, he never acknowledged me. Never looked my direction. Never gave me a "one second" finger. Never said, "I'll be right with you." I got nothing. So, I stood there for almost 10mins. He kept talking on the phone (to what sounded like a customer, so he was doing his job). But, again, I am standing in front of him and nothing! So I left. I cannot comment on anything else because this was my only (non)interaction. I am sure they do their tire job well, but this was an unfortunate experience. I don't plan on returning, esp. because I know there is another tire shop 3mins away (Plaza Tire Service, whom I did go to and did excellent). So, nothing personal. Just a bad experience.

Very good company and very sweet people that work there very fast and patient employeesread more

Friendly and very helpful. Definitely would recommend…read more from out of town and needed assistance and found them randomly. The gentleman that worked there was very kind and helped me right away.

Great people. Consistent business presence in Springdale for years…read more A great value to NWA consumers for tires, TPMS services, alignment and light suspension work.

Got is in and out quick. They figured out that it was the valve caps letting air out and nothing…read morewrong with the actual tire. They replaced the valce caps free of charge and sent us on our way. No scamming and no hassling.

Absolutely amazing service. They are affordable, work fast, honest, and trustworthy. Thank you guys!read more

I went in for a brake bleed with some warning lights on my dash about it, I went in in the morning…read moreand Mike and the guys here had the brakes bled and all the lights gone within the same day. They were very affordable and were extremely kind. Very much will recommend to anyone I know and will be back for sure!

We discovered Brad's last year when we took our car to Firestone in Rogers and had all 4 tires…read morereplaced. The problem was the terrible shaking above 50 mph. We took it back to Firestone and they said the mechanic forgot to balance the tires. It was done, but the car kept shaking. Firestone said that was the best they could do and felt it wasn't related to the work they did. We took it to Brad's who said the tires were out of balance. They charged us $40 and the car handled perfectly after they fixed it. This is the second time we went to Brad's, thinking we needed new brakes. They inspected and cleaned the brakes, saying they didn't need replacement but just a cleaning. We didn't realize our tires lost a lot of tread and needed replacement (we drive a lot). We had them replaced and were extremely pleased with the friendly service, competent repairmen, and quality of the new tires purchased. Plus, it didn't take as long as we expected. Great job, Brad's!

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!