I've used this place for years on my Escalade and I've never had better service than this place…read more They have a regular oil change then if your into the synthetic oil that I use it's just a few dollars more but so worth it. The waiting room is always nice n cold during the summertime and you can watch them perform the oil change from inside as well. If you're looking to get your oil change just remember to ask how much it will cost!!!

I had a wonderful experience with the service department. Even though it was a Saturday, they did…read moreeverything they could to get my car fixed so I could get home. Prices were very reasonable. Thanks to Harrison for clearly communicating with me every step of the way.

Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

I went there with a bolt in my tire, and the manager said he couldn't help me real rude. I asked…read morehim if he could send me somewhere close he very rudely said no. I will never go back there.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

I gotta update this place I brought in my truck today…read morebecause I had a tail pipe almost dragging the ground. Come to find out it was a bracket that broke off. This guy was a lot of fun to talk to while he was fixing my problem. After he got done he asked if I paid cash it would be cheaper so I obliged to his offer. If your looking for a great muffler shop I'd definitely go back. My last review wasn't good but things change. Go.......

New manager is great. Very friendly. Cares about u the customer…read more Additional info, when i posted this comment it said the fayetteville location. That is not correct, this comment goes to the Springdale location.

Jim is the best owner! He is always there to greet and supervise. Friendly and Fast service.read more

Great service - sometimes they are crowded sometimes they aren't. I was given very friendly…read moreservice by all of the guys there, as no other customers were around. The full synthetic oil price is very reasonable. One of the most pleasant oil change experiences I've had in a while.

This is the best oil change,And lube place around. Takes…read moreabout 10-15 mins to change the oil,check your filter,check the air in your tires,plus they vacuum out your car ,also wash your front n back windows. Very clean inside the waiting room,while you wait you can even get a bag of free popcorn!!!!!

Took the car here for some love. They were fast so fast we couldn't believe they were done. They…read morechanged the oil, topped off washer fluid,checked the air pressure, cleaned the windows. Didn't try to sell us a bigger package. Great service. Highly recommend

I purchased my tires about two years ago in Las Vegas. When I purchased the tires the warranty…read morewhile good was not explained to me very well. Zach, at Big O Tires not only helped me utilize a warranty that some people might have tried to void, but he also showed me how to keep my tires safe, sound and under warranty. I have four new tires and I have Zach to thank for it. I will be back and referring everyone I know. Thanks a million, Zach.

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

I took my Subaru here earlier this year, for various things, I just got the oil changed on my Honda…read moreHybrid there, today. I like it there. They are friendly, reasonably priced, and both quick and competent. I think I will keep on going there!

I would never take another vehicle to this place again. The management is horrible and obviously…read morethey don't care about their customers. They will flat out lie to you about what they did and didn't do. The whole experience from start to finish was a nightmare with this place. After having work done on my son's truck we had to take it to the dealership. Where we found out they had not put things back together properly and used the wrong size bolts. I would never recommend this place to anyone. If I could give them a zero I would. I will say though Brian who is an employee with them was the only professional person in the establishment. They should be thankful to have him. That is the only nice thing I can say though.

Had a right front brake caliper lock up. 2:30 on a Friday of holiday weekend...they got me in…read morequickly. New front rotors, pads and calipers in 2.5 hours. Happy Independence Day!

Terrible shop won't stand behind their work. Replaced oil cooler 7 months later same Issue. Took…read moreback to them they agreed to take to jeep dealer repair inspection. inspection showed the AFTERMARKET cooler they put on failed. Them jiffy lubetried saying they didn't replace the oil cooler which would have been the original problem. Jeep was bought new from same dealer never had work done on it anywhere else. The took four days longer than Jiffy Lube expected. They gave me the oil for free so didn't list it on the invoice so now they're trying to say they didn't replace that part but it's aftermarket they had to have replaced it nobody else would have they don't stand behind their word go to the shop. They are scum. You don't do people like that $4000

Stevens is the only one I trust to fix my college kids car when he's at UArk and we're in Texas…read more Steve's fantastic, honest, and kind to my college kid and saved us money on the AC, brakes, and wheel bearing. In fact, when I had the wrong part special ordered by Autozone, she returned it & got it exchanged for the correct one ! Just a gem. And I never met her face-to-face.

I never heard back from them after I sent my information. I sent two messages asking if they were…read moreinterested in the repair.