First off read my other reviews you'll see how fair I am to companies and give them credit where…read morecredit is due. I am sure Meineke Springdale does excellent service in other areas, and deserves these great reviews at the time. I am only sharing my horrible experience. So beware of visits relating to warranty especially pertaining to engine Diagnostics. I had Roadside assistance tow my car here from out of state. It was the closest certified repair dealership required by warranty issues . My vehicle was suffering from oil consumption. Due to an improper engine Diagnostics to begin with, my engine is ruined. BEFORE it was damaged They installed an oil pan instead of replacing factory defective engine gaskets/seals which were covered by warranty. They said PROBLEM SOLVED.... Long story short, the engine was still consuming oil. So on the drive home or shortly afterwards the engine sustains irreparable damage. They then contact the auto manufacturer and tell them them I must have driven around without oil...seriously? Um..did you not refill it with oil after you installed oil pan?either way WARRANTY DENIED Lesson learned when owning a new car check oil daily and at every stop you make.

I had an oil change in June. New tires were recommended, so I had them put on at Meineke at that…read moretime. Since then, I have had issues with a "wobble" in the steering wheel. Now they say my rims are damaged and need to be replaced. I told them my vehicle was driving fine until they put new tires on. Gonna get a second opinion, as I can't help but believe the tires are the issue. Nice people but they have lost my trust!

I would never take another vehicle to this place again. The management is horrible and obviously…read morethey don't care about their customers. They will flat out lie to you about what they did and didn't do. The whole experience from start to finish was a nightmare with this place. After having work done on my son's truck we had to take it to the dealership. Where we found out they had not put things back together properly and used the wrong size bolts. I would never recommend this place to anyone. If I could give them a zero I would. I will say though Brian who is an employee with them was the only professional person in the establishment. They should be thankful to have him. That is the only nice thing I can say though.

They do good work and when something goes wrong with a repair they redo it free. Good guys.read more

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.read more

I have used FaZt Lube & Service for a few years now and I have to admit this place is great. The…read moreemployee are very friendly and professional. The waiting room is nice and clean. They even have a free charging station for your cell phone while you wait. If you are in Springdale and need to get your oil changed you should try FaZt Lube our.

I've used this place for years on my Escalade and I've never had better service than this place…read more They have a regular oil change then if your into the synthetic oil that I use it's just a few dollars more but so worth it. The waiting room is always nice n cold during the summertime and you can watch them perform the oil change from inside as well. If you're looking to get your oil change just remember to ask how much it will cost!!!

I had a wonderful experience with the service department. Even though it was a Saturday, they did…read moreeverything they could to get my car fixed so I could get home. Prices were very reasonable. Thanks to Harrison for clearly communicating with me every step of the way.

Jim is the best owner! He is always there to greet and supervise. Friendly and Fast service.read more

Great service - sometimes they are crowded sometimes they aren't. I was given very friendly…read moreservice by all of the guys there, as no other customers were around. The full synthetic oil price is very reasonable. One of the most pleasant oil change experiences I've had in a while.

My story begins with a severe oil leak. ( not dripping but pissing out oil). We got oil change…read moredone in April ( 3 months earlier ) I didn't think this leak had anything to do with them but why not have them look just in case we had a defective filter or something loosened up. We dropped the car off the night before after hours and put key in drop box. The next morning I spoke with Paul and told him about my problem. He called me back after finding that we had a hose that sprung a leak that went to the oil cooler. I did some research on the internet and found that out Lexus model had a service bulletin on this and they were going to do this repair by replacing old rubber hose with new metal lines at NO CHARGE. Sounds great... just one problem... This repair needs to be completed by an Authorized Lexus dealer ( closest one in Tulsa ). They vehicle couldn't be driven 5 minutes never mind 2 hours. Paul and crew at Grease Monkey were willing to put a temporary rubber hose which would have allowed me to drive car but was not recommended by them because the risk of failure could be catastrophic. I was able to find replacement part from local parts store and they put new replacement part on for a very fair price which saved me from making a trip to Tulsa Lexus dealer. Thanks for going above and beyond and saving me a ton of time. That's what I call, Customer Service!!!!

We are new to the area and we found this shop on the Yelp site, I can definitely recommend this…read morebusiness to anyone who wants quality work done. The gentleman that we worked with was honest and that goes a long way, they also performed an oil change for a great price. Thank you ! Keep up the great work! We will definitely come back for future service needs

This is the worst customer service i have ever experienced in my life. was ignored for 30 minutes…read moreand no one would help me. I literally had to leave

I have used this place for a oil change before and I had great service…read more What was nice I was able to drop off my car and do some grocery shopping.

I was out of town and my car Air Conditioner in my car was…read morenot cooling. I took it by this awesome place. The receptionist May was super nice. She helped me with everything I needed and was able to get my car i ln at the last minute. Needed parts they did nit have in stock so they could not fix my ac but everyone was super helpful. I was only charged for the test Freon and that was a wrap. I was so happy and joyful my car was still able to drive.

Still my go to place in NWA for the best oil change, tune up and general car/truck maintenance…read more The friendliest and professionalism of the team always impresses me. They get you in and out fast and prices are still reasonable compared to others.

I went there with a bolt in my tire, and the manager said he couldn't help me real rude. I asked…read morehim if he could send me somewhere close he very rudely said no. I will never go back there.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D