Prompt service, friendly crew, quality work, and competitive prices. Coupons all the time too!read more

Super nice and professional. Didn't pressure me, but also made me aware of my options. Very quick…read moreoil change and tire rotation. I believe it was Tony that helped me, and he was very nice and personable

Brought a fleet vehicle in using a large national fleet company account (Holman). When I said the…read morename, I heard an employee state that they had another from this company previously today, and that it required some time on the phone to get approval. Another employee said they didn't want to deal with it. Then the employees pretended to look up the fleet company and tell me that it wasn't in their system. Take 5 is a national account with Holman. If you're too lazy to do your job, just tell me, instead of making up lies when I heard you say you know who the fleet company is and you've dealt with them today.

I typically use Fayettevilles locally owned oil change businesses, but had used this place one time…read morepreviously when the line where I normally go was very long. The first time the service was fine, I didn't appreciate the attempt to up sale me on everything, but it wasn't enough to keep me from coming back. Today is a Sunday so the locally owned place isn't opened and I stopped in here. I pull up and conversation went like this Me: Hey, how's it going? Employee: Oil change? (First customer service issue) Me: Yes, full synthetic please Employee: I should know I've been here awhile. Not saying hello wasn't a great start, but being somewhat combative to my request for synthetic oil is to much. He didn't know that, not everyone is willing to pay for synthetic oil so I didn't understand how he "should know". Me: you know after that comment, just forget it. You don't know that I wanted full synthetic. I began backing up and he was clearly saying something to me, but was now in front of my car so I couldn't hear what it was. Given his lack of customer service in the first 30 seconds of interacting it's safe to assume it was "my apologies".

EXCELLENT EXPERIENCE!!! Amazing customer service!!! Quick and reliable!!! Got me great tires for a…read moregreat price!!

They were great! Very fast and great customer service, they made sure to explain other options and…read morekeep me very informed. Absolutely coming back for all car issues I was super impressed!

We are new to the area and we found this shop on the Yelp site, I can definitely recommend this…read morebusiness to anyone who wants quality work done. The gentleman that we worked with was honest and that goes a long way, they also performed an oil change for a great price. Thank you ! Keep up the great work! We will definitely come back for future service needs

They wanted to charge me over $100 to bleed my brakes... absolutely insane. asked a friend to pump…read morethe brakes for me and it was finished in under 5 minute. disgusting aggressive predatory pricing

Stevens is the only one I trust to fix my college kids car when he's at UArk and we're in Texas…read more Steve's fantastic, honest, and kind to my college kid and saved us money on the AC, brakes, and wheel bearing. In fact, when I had the wrong part special ordered by Autozone, she returned it & got it exchanged for the correct one ! Just a gem. And I never met her face-to-face.

I never heard back from them after I sent my information. I sent two messages asking if they were…read moreinterested in the repair.

My first visit here was yesterday when I came in with my spare tire on and a flat tire to be…read morerepaired. My husband has been here before and recommended them. The employees greeted me right away when I entered and were very helpful. They said it would not be a long wait but their computers were down. The waiting area in the front was not the most comfortable b/c it was along the hot windows but then we realized they had a nice comfortable second waiting area in the back with a TV, vending machines, a bathroom, and comfortable shaded seating. The wait took longer than expected so he said I could leave and they would repair the tire and I could pick it up. When I came back an hour later it was repaired ( for free!) And they installed in on my car. I left and realized that they did not adjust the air pressure so all tires had a different pressure and the sensors had not been reset so I was getting errors. I went back again, they apologized and sent someone right out to fix it. Highly recommend Big O, just make sure all your sensors are reset before you leave so you don't have to make a return trip like me!

I was basically stranded and I'm not from here. My donut exploded and I was on foot with my dog_…read morethe customer service agents were very kind and helpful they made sure a tire got put on my car and even let my dog come in and rest and get water. I'm very grateful to Big O!

I had a coupon to Splash, so I figured I would give him a try. They gave me the "best wash" (which…read morenormally costs $39/mo, but right now they have a promotion for $25/mo for 6mos). Good: the employees are mostly friendly (one young man didn't smile, didn't give a greeting, didn't look happy to be at work). The car wash is easy enough to sit through. The free vacuums are very very good. Bad: this car wash does not take off any of the bugs on my front bumper or rear view mirrors. Other car washes, like Club car Wash, is able to get off the bugs. So, I cannot give a good review and I cannot give them my business. I will not return to Splash.

Good car wash with great service. I forgot my wipers were on auto and when I realized it was too…read morelate, I lost both wiper blades. The team went and retrieved them for me and Dakota spent several minutes helping me reinstall them. Very pleased with service and helpfulness of the staff

Excellent work fixing issues on my Lexus Sport Coupe. Highly recommend Jeff's Auto...read more

my First experience with Jeff was in 2002 when my alternator needed replaced after driving here for…read morethe weekend. Had it towed and replaced within 3 hours.He's worked on several other vehicles over the years with great results and prices. Highly recommend.

I went there with a bolt in my tire, and the manager said he couldn't help me real rude. I asked…read morehim if he could send me somewhere close he very rudely said no. I will never go back there.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

Still my go to place in NWA for the best oil change, tune up and general car/truck maintenance…read more The friendliest and professionalism of the team always impresses me. They get you in and out fast and prices are still reasonable compared to others.

I was out of town and my car Air Conditioner in my car was…read morenot cooling. I took it by this awesome place. The receptionist May was super nice. She helped me with everything I needed and was able to get my car i ln at the last minute. Needed parts they did nit have in stock so they could not fix my ac but everyone was super helpful. I was only charged for the test Freon and that was a wrap. I was so happy and joyful my car was still able to drive.