1. Plaza Tire Service

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Springdale, AR

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Plaza Tire Service

3.0 (2 reviews)
Closed • 7:30 am - 5:00 pm
Updated 2 months ago

Services - Plaza Tire Service

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Plaza Tire Service Photos

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3 months ago

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Christian Brothers Automotive Fayetteville

Christian Brothers Automotive Fayetteville

(46 reviews)

Top quality customer service…read more One of the most thorough vehicle inspections I have received. Highly recommend this company for your vehicle service needs.

Follow-Up (4 Years Later) because I was curious if this shop ever got better and I didn't realize I…read morecould give an update. The owners response to my review was essentially to dismiss my experience and blame me for the issues. He also called me to "discuss" the issue further (only after I left my negative review) - i had to end the phone call because it was clear he only wanted to argue further, and what was the point of that? In response to the owners reply: If using a salvaged transmission was the reason for the extended timeline, why wasn't I told upfront that this could mean waiting two months? I was never given that expectation. . Additionally, I was NEVER told their was a chance the salvaged unit "might not work" - i was told it was a unit that had is used, heavy mileage and that it may not last as long as a new transmission. That was fine with me, the issue is I was left repeatedly calling for updates, receiving vague answers, and having to micromanage the repair process just to get information about my own vehicle. The owner also stated that the first transmission was "bad" and implied that this wasn't their fault. But that doesn't address my actual complaint: the tech admitted to me that he didn't know much about jeeps and realized the transmission they installed wasn't compatible with my vehicle because it couldn't be programmed to it. That mistake, along with the lack of communication and the fact that I ultimately got my vehicle back with the original sluggishness still present. When complaining that my vehicle still had the same problems, they said "well all used transmissions are like that" ....so you purposely took my car knowing the complaints I brought it in for were never actually going to change? Please make that make sense. What stands out most to me is how blatantly the response deflected responsibility rather than addressing the concerns I actually raised. Instead of acknowledging any shortcomings in their communication, decision-making, or handling of the repair, the owner focused on shifting the blame onto me and circumstances surrounding the parts. It is one thing for a repair to go wrong; it is another to refuse to acknowledge any part in how the situation was handled. Their response gave me no reason to believe they had reflected on the experience or were willing to take accountability for their mistakes. I understand that repairs can be complicated and that parts can have problems. I never expected perfection. I gave grace over and over again until I no longer could. I expected honest communication, competent work, and accountability when things went wrong. Those expectations were not met. At no point in the owner's response did they meaningfully address the lack of communication, the repeated delays, the fact that I had to constantly follow up, or the unresolved issue with my vehicle. Instead, they focused on defending themselves.

Grease Monkey

Grease Monkey

(31 reviews)

My story begins with a severe oil leak. ( not dripping but pissing out oil). We got oil change…read moredone in April ( 3 months earlier ) I didn't think this leak had anything to do with them but why not have them look just in case we had a defective filter or something loosened up. We dropped the car off the night before after hours and put key in drop box. The next morning I spoke with Paul and told him about my problem. He called me back after finding that we had a hose that sprung a leak that went to the oil cooler. I did some research on the internet and found that out Lexus model had a service bulletin on this and they were going to do this repair by replacing old rubber hose with new metal lines at NO CHARGE. Sounds great... just one problem... This repair needs to be completed by an Authorized Lexus dealer ( closest one in Tulsa ). They vehicle couldn't be driven 5 minutes never mind 2 hours. Paul and crew at Grease Monkey were willing to put a temporary rubber hose which would have allowed me to drive car but was not recommended by them because the risk of failure could be catastrophic. I was able to find replacement part from local parts store and they put new replacement part on for a very fair price which saved me from making a trip to Tulsa Lexus dealer. Thanks for going above and beyond and saving me a ton of time. That's what I call, Customer Service!!!!

I pulled up like any other customer for a normal oil change and everything in my truck is stock…read morebesides the lift kit a 7.5in the oil change does not change on how big the truck is. I am very upset they will lose all of my business.

Discount Tire

Discount Tire

(62 reviews)

I admit that I had pretty low expectations regarding Discount Tire in Fayetteville, Arkansas -- in…read morelarge degree soley due to its name. (I avoid shopping anywhere that has the word "discount" in its name; it usually means cheap, shoddy, made-in-China goods.) However I had been unable to find ANY tires anywhere that fit my Toyota FJ Cruiser "Trail Teams" special edition, until I checked with them. The Discount Tire service manager with whom I dealt, Justin, was extraordinarily helpful, and clearly possessed remarkable expertise when it came to tires. The only reason I didn't give them all five stars is because, after they had mounted the tires and were handing me back the keys to drive home, it turned out that they had forgotten to perform the alignment I had already paid for. (One pays ahead for the alignment, and then that cost is refunded if it turns out that it's not needed -- which is fine -- but my rig definitely needed it, and they simply forgot about it.) That meant that I had to "get back in line" for a car lift to open up in their shop, and they were VERY busy and crowded the day I was there, so I had to wait an extra half-hour. No big deal, but they just need to be more careful about such things. I highly recommend Discount Tire without reservation.

I came for a busted tire, they fixed the tire immediately and then recommended a place to get my…read morealignment done AND offered me a discount for the place I was getting my alignment done at. If you need quick reliable service, that's the place to go! If you want people who care and aren't just there to fill there 8 hour shift, then I'd skip this place but it's great in an emergency.

Plaza Tire Service - tires - Updated October 2026

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