On time appt. Excellent service on my new Rims installation…read moreBalanced well. Fair price.

I was traveling a few weeks ago on I 40 and began to notice a problem with a front tire. Making a…read morestop in Russellville at Discount Tire located on Weir Rd was my hero!!!! Great friendly staff, and speedy service :) Got me fixed and back on the road in about 45 minutes... all stars and more earned !!!!!!

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I came by yesterday to repair a tire and it was right at five pm and it was closing time. I came…read moreback today at 4:45 PM to repair my tire and they were open but told me it was to late for a repair. Maybe they should have a sign with the schedule of tire repairs since it's different from their regular operating hours. Ayer vine al negocio para reparar una llanta pero llega a las mismas cinco y a esa hora cierran. Regresé hoy a las 4:45 y estaban abiertos pero me dijeron que ya era muy tarde para la reparación. Tal vez deberían tener un rótulo indicando el horario de la reparación de llantas porque obviamente no el mismo horario de sus operaciones.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

We started using Straightline 7 years ago went we moved to Centerton. They have been amazing to…read morework with. We have had repair work done they and when a part failed they had no issue replacing the part for free! They are always polite and timely getting the service work completed. if you haven't tried them I highly recommend. You won't be disappointed!

DO NOT trust these people. They are out for money, not helping customers…read more They talked me into a credit card (originally phrased as their "payout option") and when I returned to pick up my truck, the manager was on the phone with his boss gloating about how he "sold a credit card today" To which the GM's (I assume) response was only affirming and congratulating the manager. I was definitely duped. These guys are out for money and poor service, don't waste it here.

once again id love to give this place a ZERO stars. not only do the workers suck and are liars but…read moreso is the manager Jonathan. After my terrible experience of them stealing my car, he called and apologized and I asked for my money back. he said no problem it would come through the mail in 14days. a month later and I see no check so I call. Jonathan says he talked to his regional manager Gary after my phone call and decided that I don't deserve my money back on a $300 total service beca I received I believe $25-50 off already. instead of calling me back, Jonathan decided to withhold this information and never call me to tell me. then proceeded to gaslight and try to manipulate me and the situation. I wouldn't recommend this place if it was the only tire shop left in all of NWA

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Quoted my girlfriend $900 for a brake job, I did it myself for $130 in parts and a little over 2…read morehours in labor. My attorney charges a better hourly rate than these weasels, if I had a lift I could do the job in under an hour.

Great staff, quick friendly service. I get all my tires for all my vehicles at Hermans Tire in Cave…read moreSprings Arkansas! Their Shop is like stepping back in time. It's Very retro, love it!

Had a huge nail in my tire, these guys know service & quality workmanship!…read moreI'll definitely be buying tires from them soon.

I want to recognize Martin and his crew for a job well done and excellent customer service. We…read moreneeded new tires for our Subaru Ascent. They were fast and efficient. I have to add that this wasn't my first experience with them. They go out of their way to insure that you, the customer are satisfied. Bill & Marianne

Great customer service! I needed new tires for my Motorhome and they were very competitive on…read moreprice. There was an issue with some scratches on my front wheels and when brought to their attention they had a professional polish both wheels perfectly.

Husband and I were trying to change a flat on 612 today. The tire was stuck on the wheel hub. One…read moreof your employee's pulled over and helped remove it and put the spare on. He wouldn't take any money and went on his way. He didn't have to stop and I'm sure had somewhere to be. Please thank him again for his kindness!

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Read this before you go to Big O Tires! I took my car in to…read moreget a free tire rotation. They did this but, tried to tell me my front brakes needed replacing soon. Not to take my car out of town because they were bad. Went for a second opinion. My breaks were just fine! Be careful!!!!!