The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Quoted my girlfriend $900 for a brake job, I did it myself for $130 in parts and a little over 2…read morehours in labor. My attorney charges a better hourly rate than these weasels, if I had a lift I could do the job in under an hour.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

We started using Straightline 7 years ago went we moved to Centerton. They have been amazing to…read morework with. We have had repair work done they and when a part failed they had no issue replacing the part for free! They are always polite and timely getting the service work completed. if you haven't tried them I highly recommend. You won't be disappointed!

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Read this before you go to Big O Tires! I took my car in to…read moreget a free tire rotation. They did this but, tried to tell me my front brakes needed replacing soon. Not to take my car out of town because they were bad. Went for a second opinion. My breaks were just fine! Be careful!!!!!

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I came by yesterday to repair a tire and it was right at five pm and it was closing time. I came…read moreback today at 4:45 PM to repair my tire and they were open but told me it was to late for a repair. Maybe they should have a sign with the schedule of tire repairs since it's different from their regular operating hours. Ayer vine al negocio para reparar una llanta pero llega a las mismas cinco y a esa hora cierran. Regresé hoy a las 4:45 y estaban abiertos pero me dijeron que ya era muy tarde para la reparación. Tal vez deberían tener un rótulo indicando el horario de la reparación de llantas porque obviamente no el mismo horario de sus operaciones.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

DO NOT trust these people. They are out for money, not helping customers…read more They talked me into a credit card (originally phrased as their "payout option") and when I returned to pick up my truck, the manager was on the phone with his boss gloating about how he "sold a credit card today" To which the GM's (I assume) response was only affirming and congratulating the manager. I was definitely duped. These guys are out for money and poor service, don't waste it here.

once again id love to give this place a ZERO stars. not only do the workers suck and are liars but…read moreso is the manager Jonathan. After my terrible experience of them stealing my car, he called and apologized and I asked for my money back. he said no problem it would come through the mail in 14days. a month later and I see no check so I call. Jonathan says he talked to his regional manager Gary after my phone call and decided that I don't deserve my money back on a $300 total service beca I received I believe $25-50 off already. instead of calling me back, Jonathan decided to withhold this information and never call me to tell me. then proceeded to gaslight and try to manipulate me and the situation. I wouldn't recommend this place if it was the only tire shop left in all of NWA

What a phenomenal off-road shop!! I was in Bentonville catching a concert & happened to stumble…read moreacross 4 Wheel Concepts !! Jason & his team upfront blew me away @ their customer service & their suspension knowledge !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the Superduty in Arkansas, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !! PS, their showroom is hands down one of the cleanest I've ever seen !! WOW just WOW. If you're in the area, just drop in & get ready to pick your mouth up off the floor !! A++++

Great experience dealing with 4WC to install lowering springs on my X5M. Job was completed within…read morethe day (just had to wait for an alignment) and for a great price - and I'm super pleased with the outcome. My vehicle threw an error code during the install and the guys were able to identify and fix the issue (which cleared the code) within a few minutes. Thanks to Tony for making it easy to get a quote and schedule the job. Can't recommend them highly enough and they don't just lift trucks!!

Attentive and knowledgeable. Had answers to all my questions. Had a sense of urgency with every…read moreinteraction, valued service and information unlike some other places.

I enjoyed discussing the mechanical ins and outs of brakes, rotors, and other things with the cool…read moreguys at this shop. They explained everything thoroughly. I feel like the price was good and the work is quality. No more pulsing in the wheel when I brake.

I would highly recommend D&L Tire and Auto. I am from out of state. I had a flat tire and needed my…read moretire repaired. He was busy and could not go to my truck along side the road to fix the tire. But being a very trusting and generous man, he let me borrow all the tools I needed to take the tire off my truck myself so I could bring it to his shop for repair. Not only did he let me borrow his tools, he let me borrow his personal vehicle to drive back to my truck so I could repair the tire. There are still amazing people in the world and he is one of them. I really appreciate you and your business!!!! Thanks for your help!!!!!

Had a huge nail in my tire, these guys know service & quality workmanship!…read moreI'll definitely be buying tires from them soon.

I want to recognize Martin and his crew for a job well done and excellent customer service. We…read moreneeded new tires for our Subaru Ascent. They were fast and efficient. I have to add that this wasn't my first experience with them. They go out of their way to insure that you, the customer are satisfied. Bill & Marianne