My story begins with a severe oil leak. ( not dripping but pissing out oil). We got oil change done in April ( 3 months earlier ) I didn't think this leak had anything to do with them but why not have them look just in case we had a defective filter or something loosened up. We dropped the car off the night before after hours and put key in drop box. The next morning I spoke with Paul and told him about my problem. He called me back after finding that we had a hose that sprung a leak that went to the oil cooler. I did some research on the internet and found that out Lexus model had a service bulletin on this and they were going to do this repair by replacing old rubber hose with new metal lines at NO CHARGE. Sounds great... just one problem... This repair needs to be completed by an Authorized Lexus dealer ( closest one in Tulsa ). They vehicle couldn't be driven 5 minutes never mind 2 hours. Paul and crew at Grease Monkey were willing to put a temporary rubber hose which would have allowed me to drive car but was not recommended by them because the risk of failure could be catastrophic. I was able to find replacement part from local parts store and they put new replacement part on for a very fair price which saved me from making a trip to Tulsa Lexus dealer. Thanks for going above and beyond and saving me a ton of time. That's what I call, Customer Service!!!! read more

We are new to the area and we found this shop on the Yelp site, I can definitely recommend this business to anyone who wants quality work done. The gentleman that we worked with was honest and that goes a long way, they also performed an oil change for a great price. Thank you ! Keep up the great work! We will definitely come back for future service needs read more

They wanted to charge me over $100 to bleed my brakes... absolutely insane. asked a friend to pump the brakes for me and it was finished in under 5 minute. disgusting aggressive predatory pricing read more

Actually had gone to another oil change business and left after 90 minutes and my car hadn't even been looked at. Drove to Grease Monkey and car was taken into bay immediately the entire process was less than 30 minutes. Waiting area is clean and comfortable, staff very accommodating, professional and friendly. Price was great and for once was told the filters were good. Definitely an excellent place to go! read more

I have only been here for routine work on a fleet lease vehicle, but I've always found them to be quick and accommodating, and no problems with any of the work. I'm a very satisfied customer. read more

Grease Monkey - Comfy waiting area - Oil Change Stations Near Me - Fayetteville, Arkansas

I was needing a quick oil change on my work truck so I decided to give this a try. I waited less than 5 mins while they were finishing another customer. I got in and sat inside the waiting room which was nice n kool. It took these guys less than 15 mins to change the oil. Wash the windows,vacuumed the truck and checked all my tires for air. Service was great and efficient!!! I'd definitely would come back again. read more

Absolutely amazing service. Went in for an oil change and tire rotation. They had me in and out in 15 minutes. They charged a very reasonable price, and even topped off low fluids for free. They also cleaned my windshield and vacuumed my front seats, no extra cost. Everyone working there was very kind and respectful. I will definitely be going back! read more

Even though they were short handed, they got me finished in and out in 20 minutes. Plus there were two cars in front of me! Very affordable, and best of all, they didn't try to sell me stuff I don't need!!! read more

My daughter and I took her Jeep without an appointment. We were in and out within 15 minutes and that includes them vacuuming the floorboards. read more

Amazing! My oil change only took 15 minutes. I'm still in shock. It's small but exceptional customer service. Cozy waiting area with coffee and cookies. read more

Ok so I went back the other day , I moved back to Fay and thought I would give it another try! I'll have to say they definitely get you in and out told the gal what I needed and didn't need they fixed me right up vacuumed car floor , great job and cheap oil change , so I'm back and you all should give it a chance They Are Fast !! And less expensive then the rest read more

If you're a woman- DO NOT GO HERE. SO INCREDIBLY DISRESPECTFUL!!!! I would give this place and it's workers 0 stars if it was an option. I've never been so disappointed in customer service as I was here. As a woman, I always dread going to get my oil changed because all men assume women are morons...especially here. When I pulled in, I was greeted rather quickly. I rolled down my window and simply asked how much an oil change would cost. He talked extremely quickly and talked down to me which I did not appreciate at all. He told me that my car REQUIRED fully synthetic oil (spoiler: it does not) which would cost me $70. I asked how much a BASIC oil change would cost and he then told me that he could put blended oil which would be $65. He still didn't answer the question I asked him which was frustrating. Then he told me he would go inside to check to "make sure my car required fully synthetic oil". After watching him walk inside, every single worker proceeded to stare out the window and watch my friend and I sitting in the car. ALL AT THE SAME TIME. I wish I knew what he told them...but I'm 99% sure it was a rude comment that I wouldn't appreciate. I can't possibly imagine what would be so important for all the workers to drop what they were doing to stare out the windows. He came back out and convinced himself and tried convincing me that my car ONLY accepts fully synthetic oil. I asked how long it would take because I was weighing my options if I wanted to drive somewhere else that wouldn't disrespect me or my friend. He told me it would take 10-15 minutes. Then another car pulled up BEHIND ME and he rudely shouted that i would have to now wait 30 minutes. I've never been treated so poorly at any establishment. Ever. That was the last straw so I left and will never EVER return. I wouldn't recommend this store to anyone. Pick literally anywhere else. read more

Incredibly fast. But overpriced. They charge $70 for bulk full synthetic oil while comparable places charge ~$35 for name brand full synthetic. My time isn't that valuable. Be sure to ask what it's going to cost so you know what to expect. I almost wondered if there was some sort of error, but I made sure to verify that the bill was correct. Nice place, but not for the $ conscious. read more

Grease Monkey - Grease Monkey pricing. (10 minute oil change) - Oil Change Stations Near Me - Fayetteville, Arkansas

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My last oil change the tech excessively over tightened the oil filter and drain plug. I had to take it to a shop so they could beak loose the filter and drain plug. read more

Five stars - Nick is an awesome mechanic and had me in and out in an hour for a bad cook and thermostat for my 2012 JR 4x4 - I appreciate it and am blessed to have been a customer, thank you again. read more

I've been here three times now and I'm always impressed! The staff is incredible, no one pushes you to buy something you don't need, and everyone is polite. Every time I go in I'm always amazed at how quickly the mechanics get my car taken care of and how personable everyone there is. After going several places in NWA Grease Monkey has my business as long as I live here. read more

An old deaf man came into grease monkey with no money and a truck that had 2 miles til empty and he had to get to Bentonville. He wrote down his situation and as soon as the lady working understood what he was saying she got a $10 out of the register and gave it to him no hesitation. I'm a fan of this little things that people do when they don't know anyone is watching. They are great at what they do and care about anyone that walks into their shop. They will always have my business read more

Staff are honest, polite, knowledgeable, and friendly. They don't give up until they have fixed what needs fixing, even when your car does not seem to want to cooperate with them. No complaints whatsoever. Shall be using this place again and again. Five stars. read more

Guys are always friendly. Work gets done quickly and they always explain any complications that need tending to. Waiting room is nice and well stocked to make your time pleasant. I highly recommend this guys for your car service. read more

Best oil change experience I've ever had. I was greeted with fast and friendly staff. The waiting area was clean, and had snacks and television to help pass the time. I wasn't waiting long enough for this, I was in and out in about 15 minutes. They have a card in which you get the 8th oil change free, and there's $3 off coupon when you check in on yelp! read more

Earlier this week I had taken my car to a different auto service station to have a routine oil change. After 2 hours of waiting, they declined to change the oil due to a drain plug that needed to be replaced and left me with no further information on how to get it fixed. I took my car today to Grease Monkey to have to issue fixed and finally get my oil change. The staff was extremely knowledgeable and professional. Not only did the mechanic show me the faulty part and explain what was wrong, but I was in and out in 20 minutes. I will absolutely visit Grease Monkey in the future for all of my car service needs. Thumbs up for sure! read more

Mazing service from these guys!!! Stopped for a quick oil change on the way back to Texas and had some issues getting my car started. They did an oil change, swapped out my oil filter and checked everything out for me and got me back on the road with a diagnosis within 30 minutes! Great service and highly recommend these guys! read more

I brought my 96 gmc van in to get the oil changed, which they did very quickly. But the problem is that they say they would check the fluid levels, which they did not do. I got suspicious when the bill said they vacuumed and they hadn't. So I checked the transmission, brake, and power steering. All were low. When I called to complain the lady at the desk said they don't top off brake fluid. But don't say it's full when it's not. Anyway if you want a quick oil change they got it, but don't expect them to do all of what they say there going to do. Could cost you a lot of money in repairs down the road. read more

Exceptional service and very nice people. I took my car in to get a radiator leak fixed and they promptly took care of my issue at zero cost. It turned out that just a clamp had to be tightened but nonetheless the lady at the cash register who operates the phones was just incredibly respectful. I would recommend calling ahead of time for issues larger than oil service. They will get you in the next day on most cases. A+ recommend! read more

Exceptional Customer Service! Grease Monkey gives the fastest and friendliest service in town.

My husband and I take both of our vehicles here and have several times now. They do a great job! So so friendly! Enjoy a cookie while you wait (it's a short wait!)! read more

So happy there's a Grease Monkey here! My first visit there, I was in and out in 15 minutes and they were quite busy. The staff was very friendly and informative and I felt like my car was in good hands. I highly recommend getting your oil changed here. read more

Grease Monkey exceeded my expectations in every way. A tech was there to greet me as soon as I pulled into the shop. He was knowledgeable and suggested the best oil for my WRX. He also told me about the free WiFi, cookies, and water. In and out in 15 minutes, could not have been a better experience. Highly recommended! read more

I was in the area working and stopped at sonic for lunch. The Grease Monkey is right next door and I was due for an oil change so I stopped by. The mechanic met me outside and pulled my car in the shop. He was friendly and said he would get it taken care of quickly. I went inside to be greater by the store manager who was also friendly and offered me coffee, television, and a seat. Soon after sitting down the mechanic came in and told me my car required $80 oil, but that they offer a synthetic brand for $60. My pleasant experience just went down the drain. We own 2 new vehicles and have always paid between $20-35 for an oil change. I would have just said no thanks and taken it a few minutes down the road to my normal place, but they were already halfway finished. This was the quickest oil change I've ever had - which is great. It was also the most expensive - which will make me not go back or recommend anyone else to go there. read more

Great service today for my husband.... It feels good to give 5 stars to a business that really deserves it!!!!!!