My favorite location for all things TIRES. The customer service has improved! I appreciate that every time I come in the staff educates me on my tires and when it's time for a change! Finally, came in for NEW Tires! It was easy to book an appointment online. The earliest time is always the best time! They were done in 15 minutes, even though I was informed 45 minutes! That's amazing! They made my day even better! Thank you for being our GO TO location! read more

Honestly, really frustrated with this place. Last time, they charged me 200 bucks for a spare I was supposed to get for free. Then yesterday, I went in for a simple rotation and they told me my tires were about to pop and I had to replace them right away. Scared me into thinking I was in danger. I got a second opinion at another Discount Tire, and they said everything was fine and rotated them. Feels like this location relies on upselling and fear. read more

We utilize Discount Tire for all our tire needs. This particular location is convenient for us. The service is also exceptional. Earlier in the week I called and made an appointment for rotate & balance. I arrived early and within minutes of parking, a service technician (Angel) came out to greet me and check me in. He conducted an inspection and informed me of the approximate wait time. The lobby waiting area is bigger and comfortable while you wait. They do have complimentary water for customers. They also have a dedicated line for tire pressure lights. read more

Took excellent care of us. Had a tire blow out on the freeway, and thank God we were able to reach this place. They tracked down BMW run flats at a sister store and had them delivered within a couple of hours. The wait wasn't so bad... *They recommended we grab a bite to eat at El Bosque - a Tex-Mex restaurant around the corner (separate Yelp review incoming for our lunch!). It was within walking distance, and we enjoyed our pitstop. Shout out to Angel M. ("The taller one," as he put it haha) for stellar customer service. read more

Hands down - BEST PLACE EVER. These guys are "top notch." Every one is friendly and ready to help the next person who walks in. Thank you for such EXCELLENT SERVICE! read more

As a tiny (or formerly tiny) feminine presenting woman, dealing with car maintenance is one of my least favorite passtimes. No matter how knowledgeable I am, or how much I advocate for myself 9/10 times, I'm undermined, talked at, talked down to or upsold. To be fair, I guess everyone is upsold. All that being said, this experience was refreshingly different! This is my third time visiting these folks, and each time I've been treated as a competent adult! This trip to replace my wheels was no different. As temporary wheel covers were standard for my vehicle, I noticed my wheel covers continued to fly off anytime I hit 80...or hit a pothole...or did anything else that's practically required as a Houston driver. My driving ability aside, at $100 a pop per wheel cover replacement, I'd spent a fortune replacing these babies each month, and was I was looking for a new, more effective solution. As soon as I arrived, we walked my car, I was provided options, asked my preferences, given examples, and my budget and timeline were respected. These gentlemen went out of their way ensuring I received new unopened packages (as we needed to order product from another store), and nailed the installation in recorded time after I mentioned I was short on time! What more can you ask for!? This place is worth a stop in. read more

I drove in to the parking lot and was immediately greeted by en employee who patiently and politely answered all my questions. The time it took from start to finish was less than an hour. I am very satisfied and will definitely be going back. read more

Discount Tire - Tires Near Me - Shenandoah, Texas

Never received a receipt for the service provided. At this point I feel I was overcharged for their work.

I am very grateful for my experience at this location. The men here took very good care of my vehicle. They were efficient and expressed genuine care toward their customers. I had my tires changed in less than 30 minutes every time. There were two gentleman - both named Angel who helped me. Both of these gentleman are down to Earth. So kind and helpful. Unfortunately I can't remember the name of the other person who helped me but he was also incredibly kind. Thank you again discounted tire! read more

Over the years I have used Discount Tire countless times in several different states. I have to say that this location was the best operational location I have ever visited. I came in for 4 new tires to be installed. I checking in right before 8:15AM. Before I left, they told me that they would have my car done before 9AM. This seemed really ambitious to me. However, before I walked outside to leave (I was dropping off my car), they had already pulled my car in and started removing the wheels. I received a text by 8:45AM that my car was ready for pickup. I thought to myself that could have been too fast and I wonder if they did a good job. I return, inspected my car, did a road test and it was perfect. A+ job guys. You are now my primary Discount Tire location as long as I am in Houston. Thanks to Jacob and the team!! read more

I was driving up to Fort Worth and wanted to get the air pressure checked in my tires. There was no line for air and the guy quickly checked and filled them up. He noticed a piece a metal in one of the tires. I asked how bad it was since I didn't seem to be losing much air and I had to get to my meeting. Knowing I was going on a long trip and in a rush, he went ahead and pulled off the wheel and took out the piece of metal and in the end it didn't puncture the tire so there was no issues. I'm normally prepared to wait an hour or so for this but I really appreciate that he was able to take care of it immediately given my situation. read more

UPDATE: I hate to take away stars from business, but sometimes it's a necessity. I got my tires changed today, and I'm not happy. Multiple issues: 1. Car was supposed to be ready in 45 min, but took 1.5 hours. If this was the only issue, I could've ignored it. 2. I asked the tires to be set at 40 PSI. 2 tires were at 45, and 2 were at 35! Had to stop by Costco on the way to get the correct air. 3. When tires are installed, a lube is used to push them into the wheels. There's usually a bit of the lube leftover that can be cleaned with soap and water. They ended up leaving a TON of that yucky lube - they didn't take any precautions to avoid this. See attached pics. I'm going to have to use a power wash just to clean this up. Not what I want to do after getting brand new tires. These issues caused me to change my review from 5 to 2 stars. ====== Initial review: Love how Discount Tire is taking precautions for COVID. They have a tent setup outside so most people don't even need to go in. I've always enjoyed their service and perks (free tire rotation etc). Friendly customer service. read more

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Service was phenomenal. The service tech was exceptional as well, getting me into the shop and out quickly for me to get about my day. The team is a great group, working as an extremely productive group with a lot of personality. Great job. read more

This place is great. I've bought two sets of off-road tires and a replacement tire for my wife's car from Discount. They are professional, fast, honest and top notch in all aspects. They once accidentally replaced the wrong tire that had a nail in it. After we figured out what was wrong they replaced the right tire for free of charge and zero hassle (even rushed delivery so it arrived less than 24 hours later). I'm very impressed and grateful for this place and how they conduct business ! read more

I showed up super early on a Saturday. I was quoted a lead time and it ended up being an hour shorter then quoted. No charge for the tire repair. Christian helped me, and did a great job. I'll be back when I need tires! read more

Stuck on the road on my Harley with a nail in my tire. I stopped and only asked for some air for my tire so I could get to the dealership. I was told absolutely No! Because it was a motorcycle. I was not looking for a repair, just some AIR! Good luck if you're on the road and need to depend on this local establishment. They WILL leave you high and dry!! Sorry sir, but you can't use our air!! Wow. Steer clear if possible!! read more

The guys that put air in your tires at Discount Tire are really nice and personable. Their is a special place for just getting your air checked so that you don't have to wait for a salesman to come out side to help you. You just pull up where the cones are and someone comes right over. They will let you know if there is a reason why your tire has a low psi. That guy sent me over to park and said someone would be out to help me due to having a nail in my tire. I could see all the associates standing around talking, (about 6 of them). After about 15 minutes of nobody coming out I decided to go in, since they weren't interested in coming and helping me. As soon as I got to the door one of the guys came up to me and said he was heading out to help me I'm not sure how their service is, because I had to leave due to having an appointment elsewhere for something else. I would think if there weren't any cars in the number slots except mine and there were only 2 customers that I saw they shouldn't have been that busy. What bothered me was the employees standing around talking when I'm waiting in my car waiting for one of them to come help me. I have no problem going in to ask for help, but I was told to park in a number and someone would be right out. That was not the Case. I do appreciate the young man who put air in my tire, but I still need the nail out of my tire. read more

Always appreciate the service I receive at DT. This visit was no different. I simply came in for a free tire rotation. I was in and out in about 30-45 minutes. I drive about 42K miles per year. I need to get my tires rotated about once every 3 months. They are pretty good about getting me done quickly. The staff at this location had some major hustle on this day with guys running everywhere. Once they got my car in the bay, I was done in about 10 minutes. Bottom line: Great location with fast service. Friendly employees. I'll keep coming back. read more

Discount Tire - Tires Near Me - Shenandoah, Texas

I was at this location at around 1 pm on Saturday to get my tires inflated, and waited patiently in line for around 10 minutes before I was approached by an employee. I was told by this employee that they were closing and would not service my vehicle, despite being in the afternoon, and told me I should go to Costco and pump the tires myself. It was very frustrating and I was unsatisfied with the customer service. Overall, I would not recommend this location. I've had great experiences at other Discount Tire stores. read more

I drove in to get the air pressure checked and knew that the old truck needed new wiper blades. Kylie added the air pressure and installed the new blades. Friendly and professional. read more

Just got one of my tires replaced and tire air valve sensor replaced. Was driving on a flat prior. Had prior tires placed with this same location not too far back & had tire protection. So the cost for the above services was very reasonable. Furthermore, they were efficient and helpful while explaining what the problem was, what they were planning to do about it, & the charge. No condescending manner or anything like that (as a female, it irks me when dealing with a car repair person who speaks down to me). I made an appointment in the AM once I realized my tire was flat. Did not have to wait long at all for the service to be completed so I could return to work. A pleasant and easy experience. read more

Discount Tire - After new tire - Tires Near Me - Shenandoah, Texas

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Yesterday when the cold front came through, of course my tires needed air. I went by Discount Tire after and work and there was a long line of people getting air. I watched as the 2 guys aired all the cars in front of me and they were smiling. Once my turn came, the guys were very polite and friendly. Not long ago we utilized the Discount Tire in Conroe, even though it was after closing time, they still helped someone who came in and were friendly about it! Thank you Discount Tire for the great customer service! read more

Went to have some new to me wheel and tires spin balanced and put on my truck. Of coarse Discount tire wanted to sell me new tires. I bought these because they had good tire tread left and were fairly new undamaged wheels. I told this to the sales person. But he insisted on selling me tires. Even tried to sell me used tires. What's the point of me doing that? I have bought a lot of tires from Discount tire. I hate that they have evolved to this. read more

Great service with the appointment scheduled! They met us outside and we're super knowledgeable about what would work best for my vehicle! The only reason I did not dive 5 stars is due to when I picked it up. They did not bring it to me and I had to walk across the parking lot to get it. Then when I tried to leave I was parked in like part of theirs stations and they did not let me pass. Urgh read more

I went in because my tire pressure indicator kept beeping. I made an appointment for 9:00, was helped on time by Christian. He did a check and found the tire pressure monitors were all working, but my tires were not at the correct pressure. He fixed the issue immediately. I'm thrilled! read more

I would definitely recommend this place for new tires. The Faulkins. Produced for them exclusively by Sumitomo Rubber are high quality at a GREAT PRICE. Service is quick and efficient too. read more

I am always impressed by the service at every Discount Tire I visit. The staff is friendly and quick. And when they can't patch the tire, I never feel pressured by the choices they give me for a new one. I always feel I can trust them and their advice. read more

Quick, efficient, quality work. Never a problem and at a reasonable cost. Friendly service that goes above and beyond.

Matched costco pricing. Always nice people. In and out fast for Sat. My 2 issues 1) had all 4 tires replaced but back 2 tires were under inflated so had to go back in air check line to get right tire pressure put in...never had this happen before.. one tire was 7 pounds under pressure! 2) salesman forgot to give me credit for one trade in tire but manager fixed that when I picked up. Otherwise everything fine. read more

Discount Tire - Brand new tires but back 2 were underinflated. - Tires Near Me - Shenandoah, Texas

I purchased a full set of tires online from this store. I made an appointment online and dropped my car off to have them installed. They were unable to provide a new set of locking lug nuts during installation even though they told me they would do so. When I picked up my truck, I asked if the new locking lug nuts had been installed. Upon inspection, I discovered that they were not. Had I not inquired, I would've driven home without one lug nut on each tire. Discount tire sent me an email asking how they did. I explained the situation and expressed my disappointment. The store manager, Rodrigo, called me that same day. He apologized for the issue and asked how he could make it right. I told him that I was going to purchase a set of OEM locking lug nuts and he said he would pay for and install them with no charge. He did so today. Disappointing service levels are only an issue if nothing is done to rectify the issue. I thank Discount Tire for responding to my issue in such a quick and powerful way. I will definitely be back. read more

Today, this location provided the highest quality and quickest service that I've ever received at any Discount Tire. Thank you guys! I'll definitely be a returning customer. read more

CRAZY how they made me pull the car into the garage MYSELF while I was already sitting in the waiting area. Never experienced that before. And they didn't put air in my tires. read more

Scheduling appointments online is always a breeze and they are fast, efficient and always do a great job at communicating. The free pressure checks, tire rotations, flat repairs & great service keep me coming back. Thanks Discount! read more

I've been to several DT locations over the years and this one continues to raise the bar each time I deal with them. Head manager Dexter and Assistant manager Chris Carr go out of their way to take care of their customers. I had some rubbing issues with a wheel that I picked out myself and when I called to tell them they didn't hesitate and immediately told me to come back in and they would swap them out and issue me a refund. The mistake was my fault and I was prepared to have to try selling the wheels myself but these guys went above and beyond to take care of me. Thanks Discount! read more

Discount Tire - Tires Near Me - Shenandoah, Texas

Customer service at Shenandoah location is the very best!! Anytime I've had an issue with a tire, whether it's a flat, purchase or just to check the air I receive service with a smile. Usually give them a couple of bucks when they check my air. read more

My rear tire developed a large bubble and was impacting the handling of my car. I called them 5 minutes before closing and asked if they could wait. I arrived a little after they closed. They changed the tire in about 10 minutes and I was out the door. They were friendly and accommodating to stay open later to help me out. I really appreciated it. Thankfully they had one tire in stock that fit my car. The new tire drives great. I highly recommend Discount Tire at The Woodlands for your tires. read more

When it comes to cars, experience has taught me to expect to be swindled at every turn. With one tire in desperate need of repair and a patch job for another, I warily came to Discount Tire, only to be completely blown away. Whether calling by phone or coming in person, I was always treated pleasantly and the man at the front desk was kind and patient with the extra process of contacting my tire coverage warranty about the work that needed to be done. On a weekday afternoon, the wait was about an hour and a half but in the large waiting room, furnished with comfy chairs and magazines, the wait went by fairly quickly. It was also helpful to have someone come by every so now and then to give me an update on my vehicle. A window in the waiting room looks out into the garage and all perfunctory glances revealed a hardworking team of guys moving efficiently to get cars in and out. Everything was done in the estimated time and when I paid for the work later, I found that they hadn't even charged me for the patch job. Even better, the tires had not only been fixed but also rotated, which was something my car had sorely needed for some time. Having to get tire work is never fun, but Discount Tire made it as painless a process as possible. read more

The atmosphere here is great! As soon as I pulled up a man was waking to my car. As I waited for him, another man asked if he could assist me. I was informed that I needed two new tires. All of my questions were answered and I was in and out of there in less than 30 minutes. I have always had good service from discount tire; but, this was the best discount tire experience I have had. read more

I have gone to discount tires for years. I recommend them highly. Besides my Ram I have taken all my daughters and their husband's there to purchase tires. I recommend purchasing the certificates also. Remember they fix flats a rotate your tires for free. Plus you can go there and they will check the air in your tires for free. read more

Horrible service. I tried to understand why it's been so long since I've been now I know why. I had a feeling that they would do something sketchy since they don't have the best reviews. I went to this discount tire thinking it would help they charged me for two tires. read more