I'm an Oral surgeon. On my way to an extremely important surgery on 1604, I got a flat tire while stuck in heavy traffic. The surgery was scheduled to start in less than 30 minutes and my assistant was with me. I was very stressed out because I thought I would miss the surgery. The discount tire team immediately worked with us, understood the urgency of the situation, and went above and beyond to help. They changed the tire in under 20 minutes and truly saved my day. Their efficiency, professionalism, and kindness in such a high-pressure moment were incredible. I want to thank the entire team for the outstanding service. I am truly grateful for your help and I will absolutely be coming back and recommending this location to everyone. read more

Service sucks here there's a guy named Chris here. He told me that my appointment was at 9:15. He said he was gonna put my truck in 10 and then he gets another truck in my way so I'll never come back to this place no more real disappointed with these people I never have problems with these people now all of a sudden there's a problem. The quality is good here, but the people suck. read more

My entire family loves the staff at this location. We had small issue with our 2015 Nissan Altima tires. Derrick and the Manager went above and beyond to take care of me. Their customer service is wonderful. They kindly reimbursed me for two missing center cap emblems. They were so professional and patient during the whole process. I would strongly recommend this location to anyone seeking to get their tires done. read more

A very disappointing experience. We purchased two tires from here a few weeks ago and then returned when the new tire went flat. Sadly they discovered my rear rim was cracked. On 02/06 a new rim was paid for and ordered, we were told it would take 3-5 days to arrive. On 02/12 we called to check the status and was told they received the rim, we were disappointed that we had to do the follow up but we scheduled an appointment to have our car dropped off and fixed on 02/13. We told the shop that we would be out of town until Saturday and would pick the car up then. We were assured there were no issues and that my car would be ready by then. We didn't get back on Saturday until after 5, so waited until Monday when they reopened to pick up the car. Around 1230 on Monday I was given my keys and told my car was good to go. I noticed my donut was still on my car and decided to double check the tire in the trunk, it was un-replaced still with the original cracked rim. It was beyond frustrating to have to do all the follow up on the delivery of the rim, give them extra time to fix the issue, and then allowed to leave without the job I paid for completed. If not for my due diligence I would have still been in the same position with my tire. While I appreciate the $86 I was refunded, it does not really make up for the poor service on the $628 I spent. read more

Worst customer service. They won't plug my tire or put air "for my safety " they trying to sell me a tire and they don't even have the size. POS workers read more

This was my first solo visit, and it didn't end super well. My husband has always done this stuff and on the bargain side by ordering it buying used. I am now separated and had a road trip coming. Came in for "inspection" and seemed that the tire I worried about the tread was still ok but we've patched multiple times and one was closer to the edge than recommended. Back tires were "4" on their scale and in the yellow zone to replace. Tech showed me the price on all four with his best deal. $900. I texted my SO and son for advice. Didn't get what I needed in time, told them to go ahead. Once I got home, my son said "why didn't you get two and wait in the others?" I though about asking but it didn't get out and I took the upsell. It's not their fault I'm green and uninformed. It is their job to "sell" the tires, but it would have been nice when he saw my "sticker shock" face and me scrambling to cover it to suggest splitting the purchase. But maybe they never do that. I came here because my daughter had a good experience with a Discount Tire when she was at college and needed tires. They took care of her and didn't push for more than she needed at the time. read more

Discount Tired does not disappoint. HOWEVER, I want to express my gratitude and appreciation to "Fabian". What I thought was a easy air tire check, turned out a safety issue. Fabian quickly and efficiently identified the issue and pivoted to assist me and father who has a prosthetic leg. Special thanks to Discount Tire for having a employee like Fabian. Any questions please reach out to me. Thomas read more

I have been a loyal Discount Tire customer for many years; however, the last tires I bought, I had to buy in California. Discount Tire is not in California, so we bought from the dealership. A few days ago, I went by my local Discount Tire because I had a low tire light on. The guy said I had a nail in a different tire. The wait was over an hour so since it wasn't leaking, I made an appointment for a later date. When I went it today, they asked if I'd purchased the tires there and I explained that I hadn't. They took off the tire and told me two of the lug nuts were stripped so I had to buy new ones ($100). (You have to buy a whole set.) I've had many cars in my 60+ years and have NEVER - NOT ONCE had to buy a lug nut. Then, when they took the tire off, they saw it had been previously patched. I had forgotten that we had hit a nail in Maryland a couple of months ago and had the tire repaired there. They guy told me they couldn't patch it again - that it was a safety issue because the other tire company had patched the tire and not plugged it, and my only option was to buy a new tire. (I've since checked this with other tire companies and that is TOTAL baloney.) So I went in with a tire that wasn't even leaking and ended up $300 ($200 for the tire and $100 for the lug nuts) in the hole. By the way - the tire I purchased in California was from a dealer and was $140. This one was $195. Same tire. I never thought I'd see the day anything in California was less expensive than something in Texas - especially from a car dealership!! If I could rate less than 1 star I would. I won't be back. You've lost a loyal customer today. read more

All tires were checked and staff very polite. When checking one tire noticed a nail and it was repaired in a timely manner

Normally have no issues with these guys, but caught several inconsistencies this time. Told tire had nail, but when I came back for repair (had to get to work) it changed to several nails. Should have asked to see tires and when originally purchased last May, the insurance wasn't added like I asked. My fault for not checking receipt. No call that the tire was delivered today (called multiple times and was also told it was from different store then from warehouse ). Finally in and the price quoted higher including insurance for all tires (was told 24.99 now 36 plus). He "kindly " removed install fee but noticed on receipt extra fee equal to charge removed. Sigh. read more

When I arrived 30 minutes before opening, there were already maybe 10 people in line. I immediately began looking for other options. But no one' was open yet. I decided to stick it out and I'm glad I did. At promptly 8AM, a crew of smiling red shirts exited the front door with tablets in hand and we were all helped simultaneously! I was AMAZED. I almost ordered a 12 nugget combo because for a second I was transported to a Chick-fil-A level of customer service. read more

Discount Tire - Interior - Tires Near Me - San Antonio, Texas

Great place! I had an appointment to get my tire patched. They got my vehicle in on time and finished quickly. I will always buy my tires from here! read more

Great service and they do their best to get you in and out great value for tires and rims and they do free air checks too! Can buy a warranty which helps if you have a bad tire or 2. read more

My recent visit to Discount tire had a couple of "distractions" I wasn't expecting, but still earned a great rating. I had gone in to get a flat fixed and they discovered the tire was the wrong size. Apparently when I went to a southwest San Antonio Discount Tire location they put on the wrong size. This location was good enough to change out the tire with the correct size. Thank you guys!! Unfortunately though when they put the tire back on they didn't give me the key to my locking lug nuts. I didn't notice it until I had gotten home and they were closed. So I went the next morning to let them know what had happened. Luckily they had a set of locking lug nuts in their shop and they offered to break off the old ones and replace them with the new ones. They really came through for me in making a positive out of what had originally been a negative. They did the right things all the way around and I truly appreciate the professionalism they showed. Every business should be this way. read more

The men at this location always see fit to upsell 20-year-old girls tires and rims. I don't understand why you think getting one over on 20-year-old girls is a flex, but apparently the men at this location think that's funny. Caution go to a different location these guys are shady and unhelpful don't waste your time and money here read more

My go to for any all tire purchases! Good selection and pricing. Great service and employees.

Total dishonest from arrival , after speaking with ben, he tried to sell me new tires so bad , my car only needed balance , but he got upset when I told him that I need to know the cause of the problem before approving repaired , as a result he did not even do what should have been done, and concluded saying it's low quality tires. Biggest lie. And they left dirty greasy marks on my door handle and steering wheel. I spoke to the sales manager to let him know what happened, but he only offered to coach his guy . Next time I will go to Walmart. read more

Called ahead to see if my flat could be fixed, was told they weren't busy and to come in. Waited an hour and half! On first inspection, couldn't find an object making my tire go flat... was told that my tires were old but didn't necessarily need to be replaced. Told me my spare was too old to replace the tire (if needed) but they never looked at my spare! After getting my car, the inside was filthy from the technician sitting in the drivers seat. Didn't notice until today I'm missing a lug nut!! Will say the staff was very friendly. But come on, if you're not busy, then at lease have the courtesy to wipe down the surfaces in my car you got dirty nasty. read more

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Walked in to see if they'd be able to patch my tire, waited in the lobby area for 15 minutes while all three employees acted like they were too busy to even acknowledge me. I ended up going to Walmart instead who helped me right away. What a waste of time and horrible customer service!! AVOID THIS LOCATION! read more

Outstanding service and competitive prices. Knowledgeable staff available to assist with suggestions for your vehicle and your seasonal driving conditions. read more

I needed my tire patched, so I went to Walmart, they had a long wait and sounded disinterested in helping, so I gave discount tire a call. They greeted me and told me they could have it done in a few minutes. Once I arrived at Discount Tires, I was greeted by Hunter who explained to me that they could patch my tire with no problem, but wanted to look at the rest of my tires as it was their protocol. He did a test on all of them and proceeded to tell me that my tires were in pretty bad shape, I already knew that. He was not pushy at all just wanted to me aware for my own safety. He made me feel like he really cared! We got to talking and already long story short in ended up getting all new four tires! It was my decision he was never pushy. I explained to him that I had somewhere to be in one hour so he literally ran to the back to take them my keys and my car was done in 45 minutes! The same amount it would have taken to patch my old tire. What a helpful young man! I will bring my other vehicle for new tires because of the great customer service, and not to mention that I got a pretty good deal on tires, they were running a sale. Thank you for your help Hunter! read more

My 2016 ram 2500 6.7 Cummins short bed had GDY WRANGLER ULTRATERRAIN AT 35 X12.50R17 LT 121Q E2 SBL tires with the certificates. Overall it is a decent tire for the price and roughly got around 38k miles out of them. I ended up having an impact bubble that prompted me to replace said tire and instead of replacing just one tire I had considered to swap all the rest. The sales representative I spoke to was Mike Flores, this gentleman was extremely friendly, kind, knowledgeable, and patient. Mike was there to build a relationship with the customer and not only himself but the business. Mike understood my concerns with getting into new tires and recommended to do the entire swap at that point. He did mention the wranglers I had are decent tires but to get the most out of my money he definitely recommended the NIT NITTO RIDGE GRAPPLER 35 X12.50R17 LT 121Q E2 BSW. I was reluctant at first and very hesitant with the switch due to the tire being a more expensive tire. Mike allowed me to take the time and look it through between reviews and reassuring that I could not go wrong with such an upgrade. At no time did i ever felt pressured to make such decision. Mike made this interaction more than a transaction, he is definitely up front where he needs to be. When it came time to get the tires to come in Robert was able to help me roll into them, it was 3/3/2022 the tires were ready to be installed. Robert was also great with my concerns with finalizing and pulling the trigger. Robert was extremely helpful in the this whole process working with me and Henry. My truck went into the bay at 8:27 am and was being handled by Henry Washington. Henry and his bay/team were absolutely great. Everyone there were happy to work hard and provide an excellent service. This team handled my 17" black rhino wheels. By no means a light wheel. During the entire process they were happy and efficiently working the tires. I spoke to not only Henry directly but the rest of the team. Everyone answering all my questions and concerns. They were knowledgeable and professional being able to handle such a busy demanding environment while dealing with me. As a business you'd want these guys working for you. I told them I wanted to keep my old tires except the bad on and instantly they all were communicating and relaying what was needed. They completed the job around 9:00-9:10am. Extremely fast and keep in mind my truck weighs about 8.5k lbs while they are talking to me answering all my questions/concerns with the integrity of the wheel, the weight of the wheel. They all definitely deserve the recognition, no short comings what so ever. Overall spending the amount of money I did on heavy duty truck tires has never felt better. With the rising cost of products around the country, purchasing said products was great and the value between the products, the customer service, and the warranty. You can no beat it. This physical location of this particular shop was clean, everyone there had a purpose and carried themselves in a professional manner. Shout out to Mike, Robert, Henry and the team. You can tell the people here enjoy what they do. read more

Discount Tire - New tires! - Tires Near Me - San Antonio, Texas

I won't bore you as tire places are not fun to visit. If you need fast, quality tire replacements, this will get you done faster than most.

These guys know Customer Service and have not lost that rarity in any way. I went in with the hope of getting a great looking wheel and tire package and they did an outstanding job. Shout out to Taylor for keeping me informed of my order and the delivery process. He is Very communicative and helpful with all questions during and after the upgrade! When they say they won't be under sold, Believe them! I couldn't be more excited and Grateful for their Outstanding Work! Great Job read more

Discount Tire - Black Rhino Warlords wrapped in Goodyear Wrangler UltraTerrain AT LT285/75R17's - Tires Near Me - San Antonio, Texas

Worst customer service I do not recommend this location !!! Installed new tires on my new Truck only to bring it back several times !! Than they want to try to charge me to exchange the tires that might be faulty this is just ridiculous. read more

Came in with a nail in my back right tire stood I the lobby for 20 min while every worker played a fun game where they did their best to avoid looking at me or acknowledging me in any way so I left. Had a huge sign by the door with company motto "let us take care of you!" What a joke! read more

Made a call prior and they matched another tire store's price. Drove in and thought I made a mistake because it was super packed but, about 20 minutes later, I drove away with new tires installed. Fastest service ever. Great customer service and kept me informed throughout the whole process from the time I walked in and out of this store. read more

Over promise and under deliver!! Was told we would be out by a certain time which did not happen. Then was told we would be next to get pulled in, watched 3 other cars get pulled in. read more

I've never had a better car experience because of Christian. I called in a panic because I got a flat tire right at at closing time, but they told me to come on in. Christian showed and explained everything as he went along, which made this a virtually stress free experience. I was really grateful that he was also mindful of things like budget, how much I drive in a year, and safe timeframes for different options. Honestly I was impressed by the entire team, including Beto, because they were so kind, positive, and efficient! This is the only location I'll ever go to. I highly recommend this team if you want excellent customer service and a purchase you leave the store feeling really good about!! read more

Had an alignment appointment. Excellent service on scheduling. Work was done on time while I sat in a clean waiting room. Only downside, no WiFi. read more

I had a slow leak in my tire and with a simple assessment they diagnosed a nail in it and we're able to easily patch it up without any hassle or inconvenience. I really appreciated this after my bad experience with Big O Tires. read more

Went in to have our tires balanced and my husband mentioned that he was a teacher/coach at a local high school and they did it for free.

Great experience here at Discount tire! Love this new location. Everyone here is super friendly and ready to assist.

It's 8:25. My tire appointment at Discount Tire is at 8:30. I went up there at 7:50. They unlocked the doors and called out Toyota Matrix. All 4 tires were mounted and installed and I'm home with a stop for gas before the appointment even happened! Buy and book online! Awesome! read more

Discount Tire - Bean, a happy customer! - Tires Near Me - San Antonio, Texas

Walked in and was immediately greeted. by professional and experienced staff . Freddy was great, honest and made the process of getting 4 new tires easy. read more

Took my Tacoma truck in for service at Red McCombs Toyota. Truck was purchased from a dealership under the mccombs banner. Had a tire with a slow leak that had been going on since I bought the truck. Mccombs told me they found a nail and while it was repairable, the tires were excessively worn and needed to be replaced. When I declined to replace the tires, they wanted to charge me 45 bucks to patch the hole... AGAIN, I declined. I took the truck to Discount Tire, they checked all the tires, none in need of replacement due to excessive wear...and the cost to fix the nail hole...NADA! No warranty with them...tires were not bought there ... and they did the repair free of charge! read more

They did a great job! I dreaded the amount of time that it would take to get myself back on the road. They had excellent turn around and it didn't take long. read more

This was going to be a 1 star only cause that's as low as you can go but at the end they made it right. I called 4 days in advance for a 9 am appointment. At 9:45 my truck was still sitting in the parking lot. They had told me when I sat I was next. I seen them pull a vehicle out and another in, so I went to ask them why at 9:45 my truck is still sitting. They came back and said they are bringing it in now. The service was only supposed to take 45 minutes to and hour. At 10:40 I was fuming as I seen one tech work on 4 different vehicles and while mine still had no wheels on it. I had already raised hell about my appointment and they tried to say it was because they had a hard time removing the old hub caps. I told them no it was because y'all were 45 minutes late starting on it. At 11 they finally finished and backed it out and said they wanted to see me inside. They gave me back almost 200 worth of labor costs and though I wasn't asking for it they made me happy with that. If you have an appointment stay on top of it. Notice what vehicles come and go. read more

The staff worked quickly & efficiently! Adam was very professional as well as thoughtful in his tone when explaining the next step for me and my Jeep. Thank you. Customer service is not dead. read more

I have a nail in my tire. They said they'd fix it and scheduled my appointment. After waiting 45 minutes at the appointment they told me they thought my tires were too worn and they wouldn't fix it like they told me they would. They just wanted to make a sell. I told them I was getting new tires soon and I preferred to not have a nail in my tire and I would sign a waiver if they wanted. They again tried to sell me on new tires. I am now getting new tires at Costco. read more