Had my LX470 blow the belt while running down I-10 near Buccees, Christian Brothers was quick to…read morerespond and sent a tow truck to pick up my vehicle, brought it in and fixed this along with an oil change and various maintenance items. They had excellent customer service and smiles to match. Highly recommend CBA Stevens Ranch!

Went to get my oil changed and it was very expensive, around $100. They did not even change out the…read morefilters, just told me they were very dirty. They also told me I have an oil leak in my car and wanted to sell me a degreaser diagnostic for $150. I never noticed an oil leak before, but suddenly there's a big mess of oil in the garage. I took my car to the Honda dealership and they tell me there is NO OIL LEAK. But now I have to PAY FOR THIS AGAIN because Honda had to diagnose the issue and my car has leaked a LOT of oil in the last 48 hours. --- I called and spoke with the manager Nate. He was polite and respectful, and they agreed to refund me. I appreciate that. ---

I took my car to Belden's after a horrific experience at Brake Check on 1604/Bandera. They were…read moreabsolutely amazing. I took it the second time about two months later for a separate unrelated mechanical need. Overall, these are my results leading to this 5 star review: Customer service 11/10 The front staff in particular were super friendly, gave honest quotes, and followed up at every stage. Price: 8/10 The cost was fair albeit a little more expensive than some other places. Quality 12/10 You get what you pay for. The quote from the mechanic that sums it all up is this: "You paid a little more, but I guarantee you won't be back to fix this problem again." Speed 9/10 Took a little longer than expected but you can't rush good quality. Overall 10/10 I found my go to mechanic shop that's for sure.

We were traveling CA to FL in our RV when my hubby realized the A/C was not working. I Googled…read moreSprinter A/C Service locations in San Antonio & narrowed it down to three options including the Mercedes Benz dealership. My hubby called & decided on Belsen's Auto & Tire (a/k/a San Antonio Sprinter on Google). It was Monday morning, they said to bring in the RV. They were quickly able to diagnose the issue; needed to order parts which would be in Tuesday. They offered us to stay overnight in their parking lot (with cameras) which we gladly accepted. Tuesday morning they began working on the RV; they did find another issue. The Tech, Robert, said they'd have to order parts & do the work on Wednesday OR we take our RV safely home & have the work done in FL. We decided to go home. They finished by 1:00pm and we were on our way home. A special thanks to managers, Antonio & Albert; they were kind & welcoming to us & our two fur-babies. We feel confident with the work done correctly and that we were treated fairly with charges. My hubby adds: Robert took initiative to check out RV brakes, power steering & hoses to make sure we'd be safe driving.

Before coming to this location, I would regularly change my oil myself. Decided to stop by one day…read morejust to see how they'd do on my vehicle. I think I'll get my oil changed here from now on. I came in on a weekend, so all three lines were full. However, the line moved at a reasonable pace and I wasn't waiting for too long. I was helped by Eddie, whom was very friendly and swift to write down my vehicles mileage and scan the door jamb sticker. I also specifically requested 5w-30 and Eddie made sure that I got what I requested. The service techs were also exceptional, they are great at communicating with each other and I was also shown the oil level on my dipstick before they were done with the oil change. Recently I took my vehicle in to get my ac serviced. Again, I was very swiftly helped, this time by a gentleman named Vic. I had a nice chat with him and since we both own Mitsubishis, he was very familiar with my car and it's needs. This location has great management, both times I've gone I've had great experiences. Very friendly and knowledgeable staff. Will definitely return!

Let me start by saying thanks for the chuckle. I could not make it in at 8:00 am on a Saturday for…read moreyou to scan my car for what the manager said could be "maybe oil got into something" and he would have to use a scanner that was not at the location when I went to have an issue rectified on Thursday. I am a teacher and public servant and yesterday I put in a 12 hour work day where I rarely sat in one location and was constantly mobile. My rest is valuable. Upon reflection, NO I won't be by Tuesday which is your earliest convenience so you can scan my car for more issues that your team has caused. I will go to my trusted mechanic and never use Valvoline again. In fact I have already begun warning my friends of your incompetent and rude services. I thought the manager was professional but his cute giggle after my call explaining I could not make it this morning and would be in this afternoon sealed the deal. Arrogance, rude, ridiculous arrogance. I have used this location for upward of 20 years not consistently but whenever I am in the neighborhood and need an oil change. The new guard is young, and barely speak. Bark orders at you from the moment you roll in, and then do the classic up-sell. They up-sold me an air filter on April 17th and I bit. The next day my car was jerking (old manager boy let me know that there is a difference between jerking and shaking as if that were super critical to me and my situation.) I am a teacher and have few days off of luxury. I took a day to run errands and returned to Valvoline to let them know that something was wrong. Alas they showed my the air filter box they had broken. They scrambled and scratched heads, called manager. I sat at their place for more than two hours of my day. They finally told me they would do a temporary fix for my car and the part would be in four days later. The fix. The fix was in a Home Depot bag on my engine. Tape. They taped my damaged air box together. It jerked and shook more as per my laments understanding of my car. I felt concerned this could further damage my engine. I contacted corporate and have yet to hear from them either. Taped my air filter box. Tape. I could have had my early elementary school children do the temporary fix. I got the call for the part in two days. Maybe corporate called them to repair this. Who knows? I've communicated with 0 professionals. They replaced the filter with a new one (they showed me the box.) I drove away and low and behold, when it idles it JERKS. I came back. A young mechanic tells me that's what happens when a vehicle has over 100,000 miles on it. What a laugh. My vehicle has about 67,000 miles on it and was fine before any Valvoline folks laid their hands on it. Old manager comes on out and drives it. That's when my wording was corrected. Sir, my wording doesn't matter. Fix what you broke. Yep, it's jerking. He pokes around, I stand around, he unscrews, etc, etc, etc. Says he needs a scanner to check. Tells me to come in tomorrow. I am a teacher. I have 0 tomorrows. Tells me to come in 7-8am Saturday. I worked over a twelve hour shift yesterday. I need my car, I need it to work well, and you need to meet my timeline because my car had 0 issues until your service center. ZERO. I call to come in this afternoon. He won't be there. As a manager you should probably be there to fix what your team broke, to make right, to rectify. These mechanics and this manager seem to give no cares about the consumer. The Valvoline office is obviously the same. I am very curious to see what my solid and steadfast mechanic will tell me you all did to my car. Not you, not Tuesday and not ever. I will use my mechanic for my oil changes. Not this crew. If you like to gamble on the health of your vehicle, go to them for a quick change. Otherwise use someone with integrity.

I doubt buying new tires is on anyone's best day to do list, but these guys made this very…read morepainless. Staff was extremely knowledgeable and made my decisions very easy. Ask for Adrian M. Knows his stuff. Great experience.

call me 45 minutes and took over two hours! Horrible service! While you're in line, they're…read moreanswering phones and not attending to the customers in line!

great service and quality work. I definitely recommend if you want your car fixed right the first…read moretime. Happen to be very budget friendly with great prices on tires.

The shop has great customer service that is quick and has great quality. They guaranteed me the…read morelowest cost tire and delivered. They provided me with the exact tire I needed and got me an appointment when I called for same day service!!!

I don't think there's more to say other than everytime they fix my truck . I don't have to worry…read moreabout it a ymore or for a while. U know? Top notch service and like good friends.

Every time I come into sun auto it seems like I'm unwanted. When I tell them my issue the front…read moredesk person Richard always tries to find a quick solution like go somewhere else or go try this disregarding my issue. I went for an oil leak and they told me they couldn't find the leak so go drive around for a few days and maybe they'd find it. I take it to another shop and they can immediately find the issue. As well as this location refused to show or support me as my car was left in a worse condition than when I dropped it off. I asked to see any type of footage just to ensure that nothing happened on their end. I was denied. As a customer I feel unwanted and I will not be coming back.

What an amazing world this would be if only everyone had the integrity of Christian Brothers…read moreAutomotive. Honest, transparent and speedy diagnosis of my 2016 Chevy Spark. They gave me the full picture and possible future problems instead of trying to do a quick fix that might not last. I will go to them first without hesitation whenever I need a mechanic in the future. **Radiator fluid was leaking into engine. They could've replaced gasket and hoped for the best but stated their experience told them cylinders might be damaged and entire engine might need replacing. Decided to sell car and cut our losses.

I was waiting to get the bill for the Auto Shop I ended up getting my vehicle repaired after…read morevisiting Christian Brothers to provide my review...so here goes. The elevated 2 Star rating was because they were able to squeeze my unscheduled maintenance in and provide me an estimate. My vehicle's issue was a check engine light. I already had the code read at Auto Zone and provided CB with the P0128 code to target the repair. I discussed the issue with AJ and he mentioned he sees this issue frequently so I thought I was in good hands. We skipped the courtesy inspection to get my vehicle in and out quickly because I had an urgent family issue. They sent me an estimated cost to replace the thermostat engine coolant assembly for my vehicle to be over ~$1270 including $724 for the part alone. I told AJ that was too much $$$ and that I would pick up my vehicle. When I went to pick up my vehicle I told AJ I found the OEM part online for hundreds of dollars cheaper and he said that his parts system had that price. You will see similar posts from other CB customers about over priced parts. I should've listened to that feedback but the CB shop is close by and convenient. I was ready to pick up my vehicle. That's when AJ told me I had a $160 diagnostic bill. I asked him for what since I told them specifically what to target and that was their same conclusion. AJ told me that they had to pay for the mechanic's time. That same diagnostic took Auto Zone a few minutes so $160 for nothing new is outrageous! I tried CB about five years ago and they messed up the shocks on my 1968 Pontiac Firebird and it was a fiasco to get remedied by them and take accountability. I chalked that up to an older vehicle and thought I'd give them another shot on my 2016 vehicle. Fool me once shame on me....fool me twice....I highly recommend looking elsewhere. The bill to replace the thermostat assembly with the OEM part ended up being 50% of CB's cost. They should replace the C with an S on their name for Shady Brothers.

Excellent service from Kayliana! She got me in and out super quick. Not only did she take care of…read moremy oil service, but she also took the time to go over some options that could help extend the life of my vehicle. Great customer service, very knowledgeable, and most importantly, she saved me some ! That kind of service goes a long way. I'll definitely be back. Thanks, K!

Great price, amazing honest service and verify quick…read more Think I found my new spot for oil changes.