My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

Very unpleasant impatient people. Just called to ask a question and they hung up on me. Called back…read moreand the guy seemed very frustrated. Couldn't even ask all the questions I wanted to. They need to get rid of that idiot whoever I spoke with.

Renee and the team went above and beyond helping me today! My coworker recommended y'all and I can…read moresee why. I am permanently making this my go-to location and will enthusiastically recommend it to everyone I know. They are all extremely trustworthy and fixed my car and didn't charge for going above and beyond. I fully recommend them for no-bs, expert car care who won't try to upsell you on things you don't need. Absolutely fantastic experience!

I'll take my five elsewhere! I am usually a big fan of Take…read more5 Oil Changes, and have used them all over the place. This time, I went online, and made a reservation, so I could hopefully be whisked to the front of the line! On the reservation registration webpage, they specifically ask what kind of car I'll be having serviced. I filled it all in, and got a confirmation of my appointment. I showed up, and ended up waiting in the sun for 25 minutes past my appointment time before someone comes out waves me into the bay, where I wait some more before someone comes and talks to me. It's the mechanic, with a compass tattooed on his hand. He said that my car is difficult to change the filter on without burning his arms and he'd rather just not do it, and encouraged me to get my oil changed at the dealership. I was stunned. I don't drive a Lamborghini or some exotic car. I was displeased that they had the opportunity to tell me that they didn't want to work on my car when I made the appointment online the night before. They had another great opportunity to tell me that they didn't want to work on the car when I showed up and waited in my car for twenty five minutes. Any time during that twenty five minutes I was waiting in front of their garage bay door would've been a great time to come and tell me to quit waiting, because they didn't want to work on an imported vehicle. Even after I got guided into the garage bay, and as I sat in the garage bay and waited, they could've come out and said something about how they're not into imports and go find a dealership. They wasted my time. I'm not coming back. They certainly didn't get a honk on the way out of the service bay.

Fast. Friendly. Professional. Need I say more?…read more (Virtual honk for great service) Thank you!

I had an oil leak and the very polite and helpful attendant said they'd be happy to take a look…read more They found the oil filter wasn't on tight, so adjusted it to make it secure. The attendant noticed my washer fluid was low so just topped it off as a courtesy! Their honesty, efficiency and helpfulness really impressed me. Definitely recommend.

Went to get an oil change around 12:30PM on a weekday. This location was super busy. There were 4…read morepeople waiting when I arrived, and about 3 more people pulled up behind me shortly after. The employee greeted me when I pulled up. I waited about 25 minutes in my car before they escorted me to the waiting area. Unfortunately, there was no indoor place to wait. They had 5 chairs outside and people were waiting there. I waited outside for another 15-20 minutes for the oil change; it was a bit chilly but at least they had chairs. Ended up being $38 for conventional oil, and that was after my $25 off coupon had been applied. They also told me one of my air filters were dirty and could be relaced for $29.99. When I declined, they brough it down to $15 lol. I still declined though. Overall, it was an okay experience. Probably went during the busiest time of the day, but it was okay since it was my last errand for the day. Be prepared to wait and bring a book or something! And don't be pressured to spend more money than what you were planning to

I went to this store today 2025 and realized I had the same experience after I tried to leave a…read moreGoogle review 7 years ago. They inspected my car amd told me what they could fix. I told them only oil change and air filter. Went I went to pay it was more than twice what I was expecting. They went ahead and did a brake fluid exchange that I specifically told them I did not want this. They said they would take it off but only marked it down. I told them I had a coupon. They said they didnt need it and only took 10 dollars off instead of the 26 dollars off. They did something very similar 7 years ago and I gave them another try. Never again. This is a scam and they need to be reported to the BBB.

Slowest oil change in history. Did unnecessary things without asking. Tires were just rotated, but…read morethey insisted on doing that again. I would never come back here. Cost over $400. Not a great value.

We have had a claim opened over a year. Manager Elijah…read moreknows me quite well. Claim CS1293167 After reading ALOT of reviews it seems Vavoline has had this issue more than a handful of times.

Guys we're pretty quick! Checked all points in the engine and saw how dirty the filter was plus…read moresuggested I clean the radiator out since Good Ole Pedro was too cheap to do it! My brother always told me STOP going to Walmart! Now I See why! Love their service!

Marcel was awesome very customer service and knowledgeable and Shawna she was the fastest on doing…read moremy oil both the best will definitely recommend!!!

Under filled by one gallon of oil. One month after oil filter fell off. They bitched about their…read moreown coupon Do not go to this location.

I had an appointment and 12 noon. I got there at about 25 minutes early. The technician could not…read morefind my vehicle, so I had to show him where it was after I told the service person where I parked it at the counter when I checked in. The service was just a brake check. The technician went over it very thoroughly. For a 15-year-old truck it should not need that thorough of a check and everything new for replacement parts. The total price was a lot higher than the car dealerships price. It took 4 and a half hours total. Way too long. The best part is that I was not charged anything. Reason for three stars.

I was given false information on my initial call. The diagnostic report was not a report. No…read moreinformation other than a price for an expensive repair. When I declined I was pressured to do it and apply for their credit financing. I declined. I went elsewhere and paid less than $100 for what would have been $800 at Firestone. I do not think they even looked because the verified mechanic immediately saw the minor issue and repaired it quickly. I do not recommend this business at all. I feel the service was deceptive.

Bad service and the lady in front would not even bother checking if my car has been in service…read morebefore Firestone say yes

I had a confirmed appointment for 7:30 AM and arrived at that time . I waited nearly an hour before…read morePaula finally arrived around 8:20 AM. When I asked what happened, her response was "life be lifing." That was the first sign that there was going to be no professionalism or accountability for the delay. Because what does that even mean?! I explained that I had a confirmed appointment at 7:30, and instead of acknowledging the mistake or apologizing, Paula immediately became dismissive and implied that I was lying about having an appointment. When I showed her the confirmation, she brushed it off and said they "just put her name there." Being accused of being dishonest when you have proof in front of you is incredibly disrespectful and unprofessional. At that point I made it clear that all I wanted was a simple apology for the delay. Instead of showing any accountability, she responded by telling me that if I had the week she had, I would understand. While everyone has difficult days, that is not an excuse to treat customers poorly or dismiss their time. People make appointments because their time matters. I arrived early and ended up staying until 9:00 AM, which caused me to miss other commitments. The issue was not just the delay it was the tone, attitude, and complete lack of customer service. Being rude, dismissive, and accusing a customer of lying when they are simply asking for basic respect is unacceptable. Management should be aware of how customers are being treated here. A simple apology and professional communication would have resolved the situation quickly. Instead, the interaction was unnecessarily confrontational and disrespectful. No customer should be spoken to this way when they show up on time for a confirmed appointment. I've been a long-time customer of Midas at this location, so it's very disappointing!

had my car towed here after two blow outs on my back tire at night. they had my car ready the next…read moreday & fixed the reason my tires kept popping. everyone was very nice & kept me updated throughout the entire process. 10/10 recommend

Brian served us very quickly, efficiently, and made us feel like the car was in safe hands.read more