I have gone to Seymour's for 20+ years anytime I had a vehicle issue. Never went back to them with…read morethe same issue. They always took great care of me. Luckily I have been fortunate with no issues but we had a diagnosis for a large job on another vehicle that I wanted a second opinion on because I had a gut feeling. Lo and behold. Seymour's found the root of the cause and fix that which ended up saving me a ton of money. I will forever be grateful to them and will always lean on them when I am in need for vehicle help. Seymour's rocks. My mechanic shop is better than yours!!!

1 STAR - AVOID AT ALL COSTS…read more I trusted Seymour's Garage with my primary work truck for an engine rebuild that cost me $9,677.11. What followed has been one of the most stressful and unprofessional experiences I've ever had with a repair shop. Within weeks of picking up the truck, it began losing oil at an alarming rate. I had to return it, where they admitted an oil leak related to their rebuild--but still charged me for oil. The problem never stopped. The engine was clearly defective from the start. On December 17, the truck broke down again in Austin and had to be towed back to San Antonio. After another mechanic advised there was a serious internal engine failure, Seymour's took the truck back on December 19, repeatedly telling me for weeks that this was being handled under warranty and that I needed to "be patient." After months of assurances, I was suddenly told the warranty would not be honored and that I would need to buy a completely new engine. No explanation. No documentation. Just a reversal of everything they had told me. During my most recent phone call with Matthew, the situation turned outright hostile. He became aggressive, told me to "come and get your f**ing truck,"* and then hung up on me. At the same time, he threatened to leave my truck outside on the street, even though it is not operable and is still in their possession. As of today, they still have my truck. Because of Seymour's Garage, I've suffered: Nearly $10,000 lost on a failed engine rebuild Loss of my work vehicle Towing costs Rental vehicle expenses Property damage from oil leaks Business interruption and lost income Extreme stress caused by false assurances and abusive conduct This shop took my money, failed to stand behind their work, misled me about warranty coverage, and then responded with threats and profanity instead of accountability. If you value your vehicle, your livelihood, or basic professional treatment--do not bring it to Seymour's Garage.

Very disappointed,no call to update the status of my car. I had to call and get the run around…read more There were just doing a simple diagnostics on my car. It was leftover night for 2 nights just to hear nothing is wrong with it. I called Thursday morning to let them know I'm omw to pick up my car. The person that answered said ok. Steve called me back a few minutes later telling me it's not ready there taking it for a ride. I told him I would be there shortly to give them time. I got there at 9:10 am no sign of my car. Steve said they should be right back. My car didn't get there till 10:10 am. The mechanic driving my car was driving it like if it was his own. I was not happy to see that. I saw how many miles they put on my car I was shocked. 90 miles yes 90 miles for a simple diagnostics. I really feel they used my car for personal use. I called my insurance and the policy is 10 miles. I'm very very disappointed in this service.

I would definitely leave 0 stars but their service was great. I want to warn everyone that if you…read morecan not afford their high prices please do not take any of the loans out that they provide. The loans they provide you are horrible and will take advantage of you. So please know if you can't afford the amount find another way to pay. DO NOT TAKE any of the loans out that they give you.

I normally don't leave reviews, but I feel the need to warn others. I got my shocks replaced with…read moreCam at Retro-Spec Automotive LLC and was told they were top tier. Unfortunately, they only lasted five months before falling apart. My passenger rear shock had come off and was hitting my exhaust anytime I went over a bump causing a loud bang. When I called Cam to explain the situation, he said my warranty only lasts 90 days. I told him that was unreasonable and I should be compensated in some way. He then said "my warranty was void bc of tampering with his product." Absolutely no accountability, no customer service, and no willingness to stand behind what they sell. Bamboozled

From the owner: Looking for expert automotive care you can trust? Visit Retro-Spec Automotive, your local trusted…read moreauto repair specialist! Whether it's routine maintenance, complex repairs, or custom upgrades, our skilled technicians are dedicated to keeping your vehicle running smoothly and safely. Enjoy fast, reliable service, competitive prices, and a friendly atmosphere you’ll love. Drive with confidence—schedule your appointment today and experience the difference at Retro-Spec, where your car’s health is our top priority!

I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

100% the best in service,brest at keeping their word and extremely honest. J. SANCHEZread more

Easily scheduled online. Early drop off 0730. They listened to my concerns. Called me with…read morerecommendations. When I called in the morning, they provided reassurance (I panicked for a minute) and confirmed my car would be ready that afternoon. Price was fair for new front breaks on a German car. My car was ready as they promised. I would highly recommend this local shop because they are honest, fair priced and trustworthy.

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

The price was actually lower than the price I paid last year and the service was great. Thanks for…read morekeeping the prices down.

From the owner: Transmission and Clutch Repair Shop in San Antonio Texasread more

THE car doctor of SA. He knows everything, and his ability to show you, the customer exactly where…read morethe issue is and offers you the old part, a real souvenir! Dirt, oil and sweat, it's a great experience. Thank you Bruce, and Jackie's Auto Clinic team.

They custom made a PVC hose for my 94 GMC truck. Did a…read moregood job. Had a little mixup with my appointment but turned out all right.

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!