Avoid this location because their service advisor Blaine is a time waster, dismissive, and blows people off after keeping them waiting.

I want to share my experience with Discount Tire. My son went there for a tire service and had to return several times due to mistakes in the work. The first time, the tires were not installed correctly and the car was pulling to one side while driving. He went back and was charged extra for an alignment. Later, he had to return again because all dashboard lights came on and they said they had forgotten to reset them. On another visit, they also failed to provide the rims because they had forgotten them. It was a very frustrating experience. He paid a significant amount of money and still received very poor service. I feel they took advantage of him because he is a young and inexperienced customer. Now we have to take the car somewhere else to fix their mistakes. I do not recommend this location. read more

I made an appointment for 4:45 PM at Discount Tire and arrived on time, but was told my appointment wasn't in the system. They also said I was checked in, which was confusing. I ended up waiting over 90 minutes, and no one had taken my car keys or started working on my vehicle. During that time, other customers who arrived after me for their appointments were helped and finished before mine was even started. Just wanted to share my experience since the timing and process didn't match what I expected from having an appointment. read more

Went to have them check a tire right when they opened. Caleb didn't listen to the request nor that I was in a bit of a time crunch. He checked other things/tires and then asked which tire I was having an issue with. I get that they may have a routine to follow but be receptive to the customer and what they are asking/saying. I asked for my keys at that point and left to go have my issue taken care of elsewhere. Ended up having a nail in the tire that I was trying to tell him about. I typically use Discount Tires just not this location but tried to give this location another chance and it didn't work out. Then when contacted the link isn't a direct link for them to fix any problems. This is not good service. read more

Just went there, to get an estimate for one of the Grand dodge caravans for the city of San Antonio, I was with my boss (wheel chair) city council member. They told us a price, I requested the estimate, so the the state can pay for it,And the guy refused to get the estimate on paper or at least in writing. So we had no option other than do it at Firestone. read more

The staff took very good care of me today. I scheduled online and was in and out in a jiffy.

The guy checking air pressure seems like he's high or lost in space. He keeps interrupting what he should be doing to go inside and talk with the mechanics and make small talk with the customer between each tire check. read more

Received quick and friendly service with no appointment scheduled. Staff was very friendly. Zach was very patient and explained to me the issue I was having. 5 stars for Zach. read more

Best Service! Manager Adolfo is excellent and guys extraordinary. Thank you for your service. Very polite staff!

I came in on a busy Saturday with an appointment. I had a very specific request and it was taken care of in a reasonable amount of time, even though it was an out of the ordinary service. The gentlemen running the establishment were very respectful and made sure I was taken care of. 10/10 would recommend read more

I made a 16:45 appt today and my car was in a bay to be serviced right on the time of my appointment. Very friendly, courteous & prompt professional service. Absolutely Outstanding!!! Wishing for a Merriest of Christmas Blessings and a Safe & Prosperous 2025 to All the guys and their families at Discount Tire. read more

Had to walk in but was signed in quickly. I like it that there is an area where you can charge your phone and you able to watch the garage area. Makes you appreciate how hard they are working. It gets hot out here in Texas and the garage area gets unbearable, yet they are still out banging out vehicles. This is my go-to for tire care. read more

Discount Tire - I like being able to watch the garage area - Tires Near Me - San Antonio, Texas

As I was leaving work I noticed a huge bubble in my tire,so I immediately drove to discount tire. I showed up 15 minutes before they closed. I received wonderful service. I wasn't expecting to but tires, and was apprehensive. The gentleman I talked to told me he didn't feel comfortable with me driving home with my tire like that because it could cause a blow out, so he gave me a great deal on some new tires. They put them on very quickly. I didn't feel rushed, or pressured to buy anything. read more

They will tell you whatever they have to to get you in the door. This location has raised the bait and switch concept to a new art form. We have had two incidents in just a few months: Today, my 16 yo son called for an appointment to get his tires rotated. They said "it's slow today, no appointment necessary." He went straight over there (10 min or so) and was told an hour. My wife met him there and confirmed everything that as said. He called me an hour later and let me know that they hadn't even moved his car in. My wife called and was told that "a bunch of appointments had just showed up" and it would be another hour. So, 'we aren't going to give you an appointment' [cuz you don't need one] turned into an hour, and that then turned into about two hours. This would have to mean that walk ins must always be superseded in line by people who make appointments after you're already checked in at the location as a walk-in. This would also mean that it is in the shops best interest to get you to walk in so that the appointments on line will still show as available, and apparently, they can then prioritize the appointments ahead of the pool of suckers that trusted them for the walk-ins. A couple of months ago, I went in to get a tire repaired. They looked at it and said they may not be able to repair it. I told them it was ok to give it a try. They claimed the tire was impossible to repair and then refused to put the tire back on the truck claiming liability. If liability were the issue, they would have a form for me to sign before putting it on. Their real motivation is that, when leaving me in a lurch w no tire available, I would have to buy one from them. I finally, after much arguing, got the tire put back on and when to RTS. RTS repaired the "impossible to repair" tire with no complaint. It's been fine since then. read more

Been going to these folks for years. This location has helped out in getting tires to match what I had. Great service - came in in the late afternoon due to other commitments, but they rolled me out quite quickly. This time added new tires to a couple in good shape and they got them placed to get the most service out of my older two tires. Prices were the best I could find for the tires to match what I already had. read more

This store opened in December 2018 and I saw the reviews from it on Google were pretty good, so I took my ride here to get the tires changed out but only before finding out the service prices, which weren't listed on the website or displayed anywhere in the store. (Sound like a shady mechanic sales tactic to you too? Yeah, I don't get why garages do this. And it's not just this company that does it; I could find prices for most places I researched.) I arrived at the store about 10 minutes before my appointment time, but then stood in line for 10 minutes before being acknowledged and helped. I am not a fan of this, especially if I have an appointment. The wait must've been pretty bad that day because the man at the front of the line left the store and said on his way out, "I guess they don't want my business." How long was he standing there before any of the associates said ANYTHING. Four computers, three associates, and nobody could say something? Even when it was finally my turn and Assistant Manager John Hernandez came up to me to shake my hand to greet me, I still find that sort of wait as bad business practice. Fix that and I'll give them five stars next time. The service I needed was pretty cut and dry. I had purchased new tires online, and needed all of that taken care of. The tire change, balance, and disposal totaled $156. (OH! If anyone has something to say about the price, please send me a comment. I'm not car savvy, so I don't know when mechanics are giving me good prices or ripping me off.) The best part of my service here was the wait time: they completed everything in only 30 minutes. I left as soon as they had my keys in their hand, and by the time I returned from lunch 45 minutes later the car was already finished. They pulled the car to the door for me from the parking lot, which was nice but unnecessary since it would've only been an additional 15 steps for me. And then I was off. I had paid when I checked in, so I just had to get my keys and take off. The store was VERY clean, including the bathrooms. And they had free coffee and plenty of seats available while you waited. Overall, good first impression. They just have to be better about that wait line. read more

Discount Tire - Front Desk/Waiting Area. - Tires Near Me - San Antonio, Texas

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Expect o wait . Currently 45 minutes behind the time they told me . .Getting 4 tires,

Had a flat tire and they were able to fix it for a reasonable price and I would recommend to everyone to go to discount tire they will never try to scam you and will always tell you the truth not like Firestone they will lie to you in your face and try to make you pay extra for unnecessary stuff read more

Do not ever go to this store. It takes way longer than expected. They lie about time.

Made an appt yesterday and they got me in and out in under and hour for a 2 tire replacement and rotation. Thanks to the staff here for being so courteous and quick! read more

Most Discount Tire stores are great, this one is awesome. They're very organized and take great care of yo.

Had a sidewall cut. Tried the fix a flat and saw it come out the side. Called around and found the cheapest price for the same tire as other places at discount tire. Price quoted over the phone was the price I paid. Balanced and valve stem and everything, cheaper than competitors. Came in 10 minutes before they closed but they didn't rush the job. I watched the entire repair. Got me back out in decent time and saved me some money. read more

This is our go-to place for tires. We made an appointment on a Saturday morning, which they honored by getting us in and out within a reasonable time. They quoted us an hour and a half wait, but they had us driving off within 45 minutes. Also we are huge fans of their 9-month, interest-free financing. read more

Discount Tire - Tires Near Me - San Antonio, Texas

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I have a fleet of Vehicles and it's a bit disappointing, They wear a huge smile and laugh amongst themselves as they say, in and out in one hour, I Had a 10:00 appointment and they didn't touch my car until 10:50, so I'm not sure why I even had an appointment because walk ins were getting the same service I was. Infact it seemed as if Aaron was doing it on purpose but I protest with the all mighty dollar so not taking it personal, everyone is allowed to have a bad day, Many years many tires, maybe it's time to try NTB read more

I've never seen a discount tire hustle to serve a customer and do a tire change out better. Dang these guys are good! Thanks for the great service guys - especially on our road trip back to Houston. read more

Discount Tire - Tires Near Me - San Antonio, Texas

My car was damaged in their shop, they opened a claim on it and is now saying they didn't do it and refusing to pay even though they said they would the day it happened. Asked to view the cameras to prove they did and they say they don't have any cameras at all. read more

I am so impressed with these guys! My apologies for not writing this review sooner, I've been busy with the tasks of day to day living. So please do not misunderstand my inaction with the fantastic service my husband and I witnessed first hand in this first class establishment only this past Saturday. It was something! All we needed was one new tire on one old car: nothing fancy, just something made of rubber to cover the wheel so we could go from one place to another. Any other company in this industry, once they learned they weren't going to earn a fortune waiting on us, would've made crucial mistakes balancing the tire or when rotating the tires or they would've taken their dear sweet time getting the work done: but not Discount Tire! No! There we were treated like royalty. I'll never forget how good we were to us, and how good they've always been to us! Thank you Discount Tire! I'm Liz Woods. read more

Surprisingly fast service this morning. I took my Honda civic in for a flat tire and tire rotation service. Bryce Adams Brady attended me with outstanding service and offered me promotional offers for new rims. Also, Christopher, who I think is a technician- explained to me the services performed on my vehicle and even compliimented my car's scent! read more

I purchased my tires online and made an appointment with them. It says to get there 10 minutes early, which we did. They came to us right away and told us which bay to enter. We didn't have to leave our car and they replaced all the tires. Our appointment was at 2pm and we were out of there by 2:08. Great service! read more

Our family have always gone to Discount Tires for years. Love their customer service! When I call to make an appointment, whoever answers, is always courteous. read more

Excellent location! All the folks here were extremely helpful and polite. They weren't pushy which I very much respect. Thanks guys!

Customer service at this store is AWESOME and also Nick from the 281 store was very helpful.

Josh was very kind & helpful with getting my tires checked! Appreciate great quality service & info asked of him! Thank u Discount Tires on Nacogdoches! Have a great day Josh! read more

Thank you Corey for being amazing! You made this process quick and painless for me! You replaced my tires and put in new sensors!

Corey whom says is the manager in my opinion is not. I had better service with Art. I went in due to them not doing a good job with my sisters car. While talking to Corey about my concerns he decides to go and check in a car (mind you we were in the middle of the conversation). Pretty rude if you ask me if I am already upset a bad service why make it even worst? The only reason I am giving them two stars is because of Art. He listen and acknowledge my concerns unlike Corey. read more

I've always had good service from Discount Tire, and this location was no exception. More than anything I was impressed at how quickly the transaction took. It may be a fluke as I went early on a Monday morning, but I was able to get 4 tires mounted and balanced and I was on my way in less than 45 mins. Price was right on the money with what Tire Rack would have charged too. read more

Just got 4 new tires put on my car today and the service was WONDERFUL! We made an appointment for 10am and were out the door within an hour. The staff was extremely efficient, knowledgeable, and thorough in ensuring I got the best tires for my car without having to break the bank. I'll absolutely recommend all my friends and family to use this location for any tire replacement and repairs they may need. read more

Discount Tire - New Yokohama Adavan + tires - Tires Near Me - San Antonio, Texas

This was my first experience and it was good. Always depended on my late husband to take care of tires. The employees were very helpful in explaining what they were going to do and answering my questions. read more

About a year ago or so I went in to this store and bought a set of rims and tires for my car. Spent $2000. Was very happy with the way they looked. Then I drove it. All I was feeling was wheel hop. So I took it back in and asked them to rebalance them, and they did. But still wasn't right. So I ended up taken it back about 4 to 5 times. And at the end I was content. Still wrote a bad review because of the manager telling me that he didn't believe that what ever he did, I wouldn't be satisfied .After I took it to Goodyear and they noticed and showed me that they were not balanced right. Fast forward to now, took my new car in for some lock nuts. Got the lock nuts and added their tire protection. Figured give them another chance its been some time. Waited for an hour and finally got upset and said I wanted my money back. An hour to put on 4 lug nuts, it would take them longer to get the lug nuts out of the box, then to install them, 5 minutes max. I witnessed customers come in after me and got their cars in before me. My information was already stored in their computer for the last time, so they knew it was me.This was totally done out of spite because of the bad review I wrote, and that I contacted their home office. If I would of waited for it to be done, I believe I would of been their for 2 hours, for 4 lug nuts, pathetic. read more

Angel is PHENOMENAL!!!!!! I was in this past Saturday for a quote and to make an appointment and he was so nice and informative!!!! Today is my appointment.....they pulled my car right in and got the new tires put on quickly!!!! Great job to all the guys at Discount Tire!!!! read more