Octavian provided me AWESOME cusotmer service! I came in with my spare tire on the car. They were busy but repaired my tire very quickly. When it was done, all the bays were full so Octavian brought a hand jack out to my car in the parking lot to put the tire back on! He spent the time to properly replace the spare and related equipment in my trunk. He wanted to confirm my tire sensor was off and helped me through resetting it. Others at the store were professional and polite. But I want to send extra thanks to Octavian!! :) read more

This outlet of discount tire is great. I went there to replace my tires with quotes from some big names and surprisingly they matched the price and that too for a tire with better load rating. Their service was prompt. I would surely recommend this place. read more

I came to discount tire to get a low tire checked. They lied and said the tire could not be fixed, I took it elsewhere and they fixed it with no issues. They also lied and said my tread was bad when it is fine. The wait was over 2 hours! Additionally they were playing country music which sets my teeth on edge... they refused to change the music. I chose to sit outside in 109 degree heat rather than listen to their horrible music! No benches were even located in the shade and they were too hot to sit on! The customer service sucks! I am handicapped but was forced to find a place to sit on the ground in the shade... the lack of handicapped parking is also an issue! The one spot was taken and they made me walk to the other side of the building to park rather than move it for me. read more

Just got my tires replaced at this location. Not only were they exceptionally fast, but also exceptionally welcoming! Jose and Luis both helped me out and were so so helpful! Thank you Luis for even welcoming me into the Michelin family on my receipt!! read more

This place is great. Luis was very helpful and resolved somewhat of a mess made at the East Camelback location (I'll write a separate review on their page explaining what happened). This location appears to be well managed and is also doing a great job with keeping their customers and employees safe. Still a big fan of Discount Tire and will be buying my next set of tires at this location next time! read more

Great service. Definitely recommend an appointment, they were quite busy. Nice waiting area inside or outside. Friendly staff.

We took our car here after getting a flat last summer in the 110+ degree weather! We arrived shortly before closing time. They were very accommodating and replaced our tire in no time at all. Quick, friendly and efficient. Great job! read more

First off I would just like to say that I have never been to a mechanic or a tire shop where I felt like I was being ripped off or taken advantage of. Let alone I have never been to a tire shop where they do it patch jobs for free they even replace the tire monitoring sensor for free. Customer service is always as friendly as ever. The only location ever been to is Camelback & 18th St. I went in before I was going to go on a long road trip just to get my tires aired up and they showed me the tire depth of the front tires & the back tires. The front ones needed to be replaced BAD. I didn't have the money for front tires and so they told me to apply with synchrony bank and I had told them my credit was not the best and I knew I would not get a plied or approved for. So they told me to apply anyway and if I get denied then I can apply through sunbit make installments on the front tires. Which absolutely was an amazing thing I think for them to do it read more

Super slow service. Stopped by on my lunch break to get air in my tires and took over 10 minutes to be acknowledged while sitting at the air station even with workers in the garage noticing I was just sitting here. Figured it would be a quick air fill so I could get back to work but took much longer than expected. read more

I hVe a love hate relationship with discount tire... this location rises to the top of bitting my tongue. Not sure if they are understaffed or just overwhelmed. To get a nail removed takes 2 hrs. I offered to wait after being told it would be and 60 min to 70min. At 2 hrs they finally pulled the vehicle in. As a business owner myself I understand that there are days when stuff just goes sideways. However it just seems the same here. If you come to this location just be ready to spend 2-3 hrs. Embrace the suck. I do wish corporate would address the wait time. read more

I want to to this time to thank Discount Tire, the manager Paul and the sales person Orlando. You two made my tire replacement situation such a wonderful experience. I cannot thank you two enough for all you did in making sure I got the right replacement tire for what I could afford and then going above and beyond expectation by making sure my other tire was safe. I had no idea it was so bad and you two made sure I left your store with two tires that will keep me and my grandkids safe on the road. I cannot adequately express my thanks for all you did above and beyond regular customer service. I have told almost everyone I know about your store and will keep on spreading the word about your great service and caring policy. Again, you are truly wonderful people and I thank you !!! read more

I'm not suggesting you run over nails to visit this place, but everyone was so professional and relaxed, it was nice waiting to get the repairs. I use a specialty tire designed for the combo dirt & asphalt here in AZ. The tires delivered more than they promised (just came off a set of BFG's that I loved & these work better for the rim road we travel.) Anyway, the tires work great 3+ years in on dirt, that nasty bedrock sharp nasty crap on the rim and the killer Phx streets where people bedazzle the road with nails. (Thank you Phoenix! I'll remember this on my way out.) Great service on a crap hot day in Misery, AZ. We Chatted about the restaurants across the street and discovered that none of us are beer snobs and I need a pad slap. Thank you all! read more

Guys! Go here and ask for Jose! The guy is a hero. Someone that goes beyond the call to help someone needs to be acknowledged. I hope management realizes they have a really awesome employee working for them. He helped with my tire and showed such care for his job as my own safety. Discount tire is honestly really helpful and I know people have so many options to buy tires anywhere in town but take the drive to camelback and 24th ave. Jose and his crew will make sure you're driving safe. read more

They did an amazing job! Right when I got there someone came up and instantly stared assisting me. I replaced one tire and asked if they could fill up one of my other tires because it has a leak and they completely patched up the hole no charge! Amazing customer service and I will definitely be going back for all my tire troubles! read more

Second to none, and the sales force is knowledgeable and informative. The crew at Discount Tires is second to none. I thought was a small leak in one of my tires. I brought my vehicle to Discount Tire to have the tire looked at before it went flat. Once I arrived at Discount Tires I noticed the place was packed. I asked the sales associate if there was any possibility to have a tire checked for a leak, and he said, "absolutely". The sales associate took my information and advised that I was due for a tire rotation so they would take care of that as well. My tire was just low on air pressure, no leak, the tires were rotated, and I was back on the road in no time flat. Discount Tire has consistently performed at a level seldom seen these days. The sales force is knowledgeable and can make solid suggestions if you give them sufficient information as to your needs. I am so glad I went to and will continue to go to Discount Tires. read more

I love discount tire as a company and I have a location in the east valley that is GREAT!!! This location however is giving discount tires a terrible name!!! ANYTIME I have to drop my vehicle off I have to call them to find out what is going on. They REFUSE to call me!!! Horrible service, HORRIBLE!!! read more

I am a loyal customer to discount tires. They go above and beyond for customer service. I needed new tires and they did not have them in stock, but a young man, (so sorry I don't remember his name). Picked them up for me at another store prior to him coming to work, and he went out of his way to work for this, so I didn't have to wait for a special order. They work so hard trying to make sure we get our tires on so fast. I was watching them work and they are literally running to make sure things are done timely. I truly appreciate their hard work. Their jobs are so important to me and my safety of having safe tires, thank you for all that you do. read more

I was fortunate enough to be waited on by Stephen the manager at the store on cactus near 32nd St. he spent a lot of time with me helping me to get exactly the right tires that I needed for my tundra pick up truck. The ride is exceptionally good and I got a very good price on the tires. I have bought tires from this store as long as the store has been there. I have never been disappointed. read more

Had a flat tire, so i went back to Discount tire where I bought the tires. The nice thing is I had the warranty, service was great, was there 1/2 hr.. Did a great job.. BUT.. when the service guy checked the tire, he said a few times looks like the tire may have to be replaced, may need replaced, might have to replace.... Then I said I have the replacement protection..... 1/2 hr later they fixed the flat, didn't need replacement.. Makes ya WONDER!! Hummmmm... Hope it really didn't need replacement.. I drive a lot... read more

Actually took the time to rebalance and fix my sensors after going to two different locations multiple times. Finally fixed and took care of it with great attention. I appreciate you. read more

I love discount tire there is no better place to go for your tires. I need to new tires for my 2006 Ford expedition the tires that I found were like $115 but I found them online for $83. Lo and behold discount tire does price match which save me quite a bit of money. I only drive used cars and so I have purchased many sets of tires from discount tire you can't go wrong read more

It took QUITE a while to get my tire replaced (about an hour and a half) but they were working as fast as they could. I also appreciated how they didn't try to sell me on the most expensive tires they had, the guy working at the counter told me that a lower-priced tire was actually better than the most expensive one. read more

I'm a fan. I set up an appointment for installation of some Pirelli tires to replace some BF Goodrich tires that were driving me nuts as they were showing cupping wear. I set up the appointment for 10 am. They greeted me fairly quickly and before I knew it they were done at 1040am and I was on my way. I'm totally thrilled with the service, I got the replacement certificates and was driving on the road and there was little roar and they handle great. Discount seemed to be a bit more expensive but they have won me over. read more

I have been a customer of Discount for years but have not been to this store in a long while. The Mighty Tucson had a nail in one of it's tires. I went to another location (see my OTHER Discount review) to fix it but decided to try this location after a less-than-stellar experience trying to address the same issue. I made an appointment for mid-morning , then showed up and settled in with coffee and some "light" textbook reading. My visit took less than an hour. The employees were all friendly and professional, and the lobby was nice and cool, which made the wait very comfortable. I later called the store manager to thank him for restoring my faith in Discount overall. I will happily continue doing business with this location and recommend it without hesitation to other consumers. read more

Went to the store with an appointment (they even took a re-schedule the same morning). I initially came in to replace only two tires. Then the friendly tech showed me that my other two tires were coming apart at the sidewall on the inside (a major safety issue). The waiting room was clean, and the staff were very polite and friendly. I ended up spending more money than I planned to, but otherwise I would have been at risk of a bad blowout. Great experience! read more

Came here for a tire rotation. Although it was almost closing time, they still took care of me. I usually go to the shop in Goodyear on McDowell and Dysart but today I was on this side of town. Hallelujah, I'm so glad they finally finished. The place was packed and they did a great job. Thanks guys read more

Discount Tire - Tires Near Me - Phoenix, Arizona

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Came by for a quick look at my tires and to adjust the air level considering one of the sensors was going off. Quick friendly helpful service. I have been buying my tires with discount for over 25 years. They will match or beat anybody's advertised price including online prices. Very helpful friendly staff with the knowledge to get you into the right tires for your vehicles. read more

The store is WAY too busy! I recommend going to the Discount Tire store at 3232 East Cactus. In and out with four new tires in less than an hour! I would probably still be waiting at the Camelback store , and I had an appointment! Haha!! read more

This location was packed so I almost left. I'm glad I didn't, these guys know what customer service is all about. Super friendly and fast! Thank you so much, Dale! read more

I love Discount! Been going to several of their locations for years.. just recently I had a screw in my tire and had to take a trip to the ol' tire shop. The tire with the screw was covered under warranty and I needed another tore due to wear and tear so I left the store with two new tires and two warranties for under $100! Not only that... but I always stop by to have my tires checked out and they always fill them up with the right pressure of air... and...... my last visit I only waited 20 minutes before my car was done. Best. Tire. Shop. Ever. read more

Just needed air, they were busy but took great care of me! Always have had great service at Discount Tire.

Currently at 90 minutes waiting on a tire. No mounting or anything, just a single tire. This location moves at a snail's pace.

Amazing service done by Tyler, I went to many different discount tires but this one was the best out of all of them. Tyler was super helpful got me the best tires for my truck and changed my tires. Super helpful very positive and amazing man. I'd definitely come back because of him, amazing and outstanding performance. read more

I came in with problems on my front tires. My customer service representative was Luis and he was quite knowledgeable and very helpful! Toss in his friendly manner and it made my experience at discount tire so much better than I anticipated. I'll be coming back to this location when I purchase my next set of tires. PS it didn't hurt that he has an adorable labradoodle named Cora that he shared photos of! read more

I started off yesterday at another discount, getting a tire changed. Not even a mile away from that discount, my front right tire ended up in shreds and I had to call a tow truck. The tow truck driver suggested this discount tire. I arrived and was greeted by a friendly agent named Luis, I was checked in by Sergio, who was very professional and extremely helpful and kind. You can tell that at this discount, they genuinely care about their customers. I will definitely return. read more

This company is great because they help to check your tire pressures for free and add tire pressure to it for free if it's low. They have helped added tire pressure to my car for free more than once. One time my tire pressure was very low and they found out there was a nail and they patched it up for no charge!! Great service and work! One suggestion is that maybe they should stay open till later on the weekdays... read more

I hope that Paul will receive some coaching when it comes to management of his people and management of his stress level when it's busy and there are guests around. He made it apparent that he was more worried about profit and his bottom line than the care of the customers in line. It's not about quantity, but about quality. And I know that when discount tire takes care of my business, I get quality. Unfortunately, this store manager does not reflect that. read more

Great customer service. In and out the door in 45 mins even with them being busy. Was informed on everything and any questions I had were answered without problems. Thank you guys! read more

I stopped at Discount Tire at 2240 W Camelback at 4:50pm today- Saturday- the pressure check station told me I had a screw in one of my tires- they refilled the air pressure & told me it was too late in the day & they were too busy to repair the flat in one of their tires!! They said they would be open on Monday- (2-days later) and wished me good luck. That's not good enough! This is egregious-horrible service! I have purchased tires at Discount Tire for 25-years! NEVER AGAIN! I am seething with anger at the lack of compassion from Discount Tire! read more

Always traded with Discount and back in the day the value prop was really good. Usually their procing was tough to beat and great customer experience. Ok, so I notice the pass side rear tire is low on our Sequoia and take it to discount this AM. Mgr walks to the vehicle and quickly says 'hey you really need new front tires'. Which is true. I said 'yeah, and the tire looked the same a couple months ago when I brought it in for a repair and your guy said the same thing but instead of replacing it, he chose to repair it.' No response from the manager. Somehow the tread gage gave another mil of depth like immaculate conception on my prior visit. Definitely a situation where they decided they wanted me to purchase the tire vs. replacing it under road hazard warranty. Now I pick up the vehicle and the same guy tells me it needs new tires...even writes me a note (attached). Four vehicles from SUVs to sports cars currenty in the household that I have purchased tires at Discount for over the past several years. Guessing $600 annual avg. every year. Today, there seem to be alot of options. I will take the advice to get new tires, but will try a competitor. read more

Discount Tire - Tires Near Me - Phoenix, Arizona