I want to thank Kenji for helping my daughter tonight. My daughter got a flat on the highway coming in for an interview with home 4 hours away. When she first got to having her tire replaced it was going to be 11pm before she was on the road back home, Kenji recognized the emergent need and got her in next and was on the road back home in 2 hours. As a mom I appreciate you working hard to give my daughter the best service read more

Outstanding service and speed! Really appreciate Paul helping me out with my flat tire. They got it changed within 45ish minutes from the time I got to Discount and got my second tire ordered for delivery later that same day! Honestly best customer service I have received! read more

Great Service!!!! The associates are professional and very helpful, polite and are very, very respectful. When my warning light came on for tire pressure after hitting a curb driving into my driveway to get into my garage trying to avoid a neighbor's car taking up part of my driveway, thinking I could make it. This was not the first time coming to Discount Tires for the same reason:(. They checked the tire out and confirmed the prior hits still were okay and the new one too!!! Brett took special care to check the pressure on all my tires, put air in them and even reset my dashboard removing the warning message and light. Brett ensured that all was good before giving the thumbs up to get on the road again. He was very nice and showed that he cared about safety and making sure my care was safe to drive. This was all complementary. I value their services greatly. I will definitely be buying my new set of tires here whey my car is ready for them. Brett and his team are fantastic, and I highly recommend this location. read more

Extremely professional. Very quick. Patch was done on my lunch break at no cost since I purchased my tires from them 2 years ago. Would highly recommend this business and particularly this location. read more

Went in for an appointment to fix a tire with a leak. They fixed the tire and were done relatively quick. The problem was that the driver seat in the car is broken. It is rigged in the position I need to drive my car. Discount Tires, Jack was told this and to please NOT move the seat. When we returned we found that the seat had been moved and it could no longer be in the position for me to drive. Jack said, "I forgot to note that on the paperwork." It is plain to see, very obviously that the seat is not functioning. I guess they just do what they want to the cars when they are fixing them. I need a couple new tires but I will not ho back to this location. Which is a shame because this was our go to ture place for many years. Just can't trust them anymore. ​ read more

I've been here several times, and also had two mobile installs. Great work by the staff. The most recent was for low pressure in one tire (watch out for the gas station air machines!). Would recommend. read more

Air service was good but could be a little faster. Took almost an hour. Still better than paying to freeze at a gas station

Traveling from Roanoke VA to Westerville OH, we had a tire blow out because of a pothole. We changed the tire over to the "donut/spare" on the side of the road. We called Discount Tire in Lewis Center and they were able to match and reserve two tires for us. Dropped the car off this morning. The blown out tire was under warranty, so replacement was at $0. To match the tire (rear of car) they replaced, they installed two new ones for us. Took all of 55 minutes. They also re-mounted the spare under the car, put the jack and tools back into the foam piece under the back deck, and polished all four of the tires so that they look like new!!! We have been Discount Tire customers for years and years. This is just another example of their outstanding work and customer service! read more

This just happened: I pulled in for their free courtesy air tire check with two employees hearing me cause of the bell that rings when someone drives up, and seeing me...and was COMPLETELY IGNORED!! No "We'll be with you in just a second", no wave or greeting... nothing! I was sitting in my car for 6-7 minutes watching these jerks just circle around the car they were working on, looking at me and just kept on working. Could I have honked? Yes; Could I have got out of my car and said something? Yes. But that's not the point. 6-7 minutes is a long time when you're just looking at these people ignoring you for whatever reason, so I left. No excuses! Customer service at its worst!! read more

Curtis was great but the manager was up at little prick who didn't wanna honor a quote that was given to me because the tax holiday expired yet I made my appointment prior to it expiring and gave Curtis a bunch of crap for overriding the system and giving me the discount anyway he even offered to Venmo me the difference. Curtis is a great employee. And again the manager is a uppity little prick. read more

Stopped by for a tire rotation. Even made an appointment. Overall 2 hours passed by and my vehicle wasn't even looked at. A tire rotation doesn't need to take hours. 20 minute job at most. Ended up leaving unfortunately. Don't waste your time here. Go someplace else. Seems highly overbooked and understaffed. read more

After two weeks of dealing with the Territory manager I have learned that it was all our fault. Really? I was told that because my wife's tires were 6 years old and below the their acceptable tread wear limit that they wouldn't work on the car! The fact that they pressured my wife to buy 2 new back tires because they couldnt even drive it into their service bay to fix what ended up being a nail hole must have gone over the Manager's head. He did admit that they should have at least helped her out by putting on a spare or taking a look at it and had NO answer as to why they didnt. We were offered a brand new set of 4 tires as a bribe to change our rating or keep quite about our experience. The manager completely missed the point obviously. Fathers and Husbands DO NOT SEND your wives or daughters to this store!!!!! Looking at the BBB review on line of complaints there was at least 30 in the last month alone and many about the same ISSUE. Too many other good places exist to do business with. read more

I've had a leak in one of my tires (front left), so I stopped for a quick repair since I was using discount tires for all of my vehicles. The guy fast checked all off my tires and told me that my rear tires are in bad condition due to a different reasons even though all four less than a year old, he offered me to replace all4, after short consideration I decided to pass at the moment and ask to fix one that leaks, he told me he can't do that for a safety reason started pushing me to replace all4, than he went to get a manager, now two of them came out not looking at me nor saying anything shortly went to the back again. I spent 30min at the counter got pissed off and left the Discount tire shop with almost flat tire. What a safety concerning business! read more

I've been loyal to discount tire for over 20 years. I've never had an issue there. The service is always exceptional. I don't know what else to add to this review. Recently I purchased a new set of Continental tires at the Lewis Center location and Sean was most helpful. I will return there for my next set for my 2nd vehicle. read more

Back at Discount Tire Lewis center. I've always come here and to the Discount Tire in Concord CA for my tire and car service needs. Always feel like I get options depending on how much I can spend. No push on a certain set of tires. Same happened today changing tires on my old SUV that my son is driving. Mike here at Hornbean Ln discussed the pros and cons of different tires to help me make up my purchasing mind. I did my part too doing some research on tire ratings. But Mike helped me get the right tires at the price I wanted to pay. I've always had a similar experience with Discount Tire in Concord CA. read more

Discount Tire - Tires Near Me - Lewis Center, Ohio

Service was great. Problem is that my credit card information was confiscated and used three different times within 24 hours. That is the only place I used my credit card. I tried to call the manager and he was not in. However, I want others to be aware. When you use your credit card they have your zip code for your warranty purposes. read more

Great service from this team! Purchased 4 new Michelin Defender 2 tires! Great information and response to my questions! Fair price for wonderful service and warranty! Visit the Lewis Center location soon if you need tires or have questions!! Ask for Bryce!! read more

Service was good for the most part. Other than the fact they scratched the hell out of my rims. read more

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I made it a few minutes after they closed. I needed a tire so bad and was rolling on a hissing tire that somehow had a nail in it. Thanks to Chris and staff who took me and my car in at the last minute and paid a nice price under $375 with coverage. I hope the manager reads this comment. I was turned away from another competitor and I won't trash their name all because they didn't have anyone available to fix the tire but Discount Tires DID NOT LET ME DOWN! Thank you for helping me in an emergency situation. I'm forever grateful! read more

twenty minutes wait to get my free air check. I bought the tires here. I'm not expecting better service because of that, but I'm not just a free loader. read more

Customer service doesn't get much better than this place: The manger John Porter, That I spoke to today was absolutely incredible. I would trust him with my life, and my deepest dark secrets. Rather than just trying to upsize and sell me bigger rims, he told me I would have more value in what u had. There was another gentlemen in the store, who thought he was gonna have to pay for a tire but the manager said that they patch the hole up for them and fix the tire and no charge the guy was blown away the manager said just make sure you buy your tires from us that's and that's integrity and commitment to great service. Many times wait is long, but the trade off for the service is great. I know it would be a good idea to get like a pager like how many fancy restaurants do now so you can go and get something to eat or do yoga or whatever since many times the wait might be an hour or more you have to wait for an hour or more. The chairs are comfortable enough to sit on for extended amount of time they have no TVs to look at but the decor in the showroom is nice. I think the company as a whole should let the staff wear beards if they want too. they have a policy where they all have to shave I guess they want everyone to look like politicians or something or they're doing your tires. But it's interesting because you won't see dirty hands just blue gloves everywhere they're like the doctors getting your tire straight they have more knowledge than you could ever know they looked at one lug nut on my car and a new what model was from without even looking at what car I had so yeah the service is out of this world somewhat surreal read more

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Have been using this location since they first opened and have had wonderful experiences Many tire and rim purchased over the years.Today however I had a tire loosing air quickly so I stopped and filled the tire up and went straight to discount tires .Guy came out and looked at the tire and said they could look at it and get it fixed.that was at 1pm,they promised completion by 4:10pm.every time I checked they would say oh there's 5 cars ahead of me because of appointments. Finally took my car in at 5:30 pm and had to replace the tire.Very unorganized compared to the quality and management team they had before.Guess it's time to try another location when the need arises. read more

I usually purchase a set if rims with every car I buy, which is like twice a year. The fact I'm OCD when it comes to my ride, it's nice to have someone you can trust to work on your expensive wheels. I like to think I have gotten to know & trust the technicians / managers pretty well at this location and receive excellent service every time. I have the upmost confidence and but more importantly I trust them, so should you. I posted a couple or so of my cars. I ONLY come to the Lewis Center location!!! read more

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Huge shout out to Bryce and the team for their super fast service and professionalism. It's great to see customer service people engage with and read the customer. I had a nail in my tire and was a bit frazzled, but was thankful it happened close by and while this store was open. My tire was looked at immediately. Tire was patched and back on my car within 30 minutes. I've been a repeat customer several times at this location and just want to say thanks! read more

Like saving money, perks, and having peace of mind? Who doesn't? Then again I'm sure some don't, but that doesn't apply to many people. Anyways when it comes to repairs that can become costly everyone likes having someone or something to have their back when that time comes. DTC can be that something! I've to many locations and one thing I can say is they all have been good to me! This location has courteous staff who are helpful. I did have an appointment which had me in and out in less time than normal. DTC has always been helpful and there for me. Need tires? Give these guys a try I doubt you will be disappointed! read more

Discount Tire - Tires Near Me - Lewis Center, Ohio

Easily one of the best tire company locations in area. Had to special order tires and they arrived next day. They said they would call but By around noon I called them and they confirmed the tires had arrived. I brought the car in and told them I was waiting for them to call me because that is what they told me they would do. They were busy but they accommodated me and moved me up on the work order and I was in and out in about an hour! Very impressed with the quality of work and customer service. Recommended for all your tire service needs. read more

Nothing but Great SERVICE! This company sets the Bar for all other Retailers in my opinion. I've been going to DT for more than twenty years and will continue to buy my tires here until the end thanks all you discount employees for your kindness read more

Just had my vehicle serviced today (4 new tires) as a walk in. The employee who inspected my tires was knowledgeable and courteous. Gave me a recommendation on tires and did not pressure me or rush my decision. They were very busy with it being so close to the holidays, and I was impressed how quickly they were able to get me in (yes I still had to wait, but they beat the estimated wait time). As a bonus for this location, it's walking distance to several stores. They text you when the vehicle is ready, so you don't have to sit around the store the whole time if you don't want to. read more

This location is amazing. I had a completely flat tire after a late shift. I called in the morning after having to stay the night at a motel and they said to bring it in even without an appointment. My phone had died and they let me use a charger while I waited. When they came back and told me they fixed my tire for free, I could have cried from gratitude. I make sure I tell anyone who is looking for tires to go there. I don't know how much their tires cost compared to others but because their customer investment is so great I will definitely come here when I replace my tires. This happened several months ago but I'm still grateful when I think about it. read more

I've been here twice in maybe two or three years. Recommended by a friend, they've patched one tire and when it came time to replace, they gave me a no-nonsense quote, didn't try to bullshit me in to the more expensive tires, and were upfront that the good tires would be just fine. Patrick was soft spoken, polite, and helpful. I'll be back for my (inevitable?!) future tire repairs. read more

Honest, polite employees are the best reason to come here. The second reason to come here is the low prices plus price matching. You should be prepared to wait whether or not you have an appointment since they are popular. read more

This is the right place to go for tires. I made the mistake of going to the competition and paid the price. Discount Tire was able to correct the balancing problems caused by the other national chain. I am finally able to enjoy my new tires and wheels. read more

Discount Tire - 2003 Mustang GT! - Tires Near Me - Lewis Center, Ohio

Best customer experience ever! I called to schedule an appointment to get new tires, and spoke with Bryce. He was extremely helpful, informative, and patient with me over the phone. When I went in to my appointment, Eric greeted me before I could even walk in the door! He was incredibly pleasant to talk to, and had a wonderful smile. Thurman was the one who informed me of my car's updates, and helped me understand if I had any questions. The tires I ordered didn't come in at the time my appointment was, but they were very apologetic and sincere. We rescheduled for soon after, and got it done. Thurman, Bryce, Michael, and Adler assisted me that time. All together, I had an amazing experience both times. I love the comradery they have with each other, and the way they strive to make every customer have an incredible experience. Thank you Discount Tire! I hope to be with you guys for a long time!! read more

I cannot say enough about how amazing the store manager John and his team have been. After Germain Lexus of Dublin dropped the ball--didn't take the time to notice how low the tread was on my tires, I was horrified to know I had paid the $1200.00 for an oil change, break pads, fuel injector treatment (i.e. UP$ELL), windshield wiper blades and fluid top off. How would one not notice the tires looked terrible when rotating them??? Clearly they just want to overcharge the customer and rush us in and out and grab our money without truly doing a thorough check. John at Discount Tire Lewis Center gave me a very fair price on my tires and didn't make me feel like the big dollar sign the way Germain Lexu$ did. He answered all my questions, listened to my concerns and I am loving my new Michelin tires. I may have to replace a rim as well. Amazingly Lexu$ rims for my GS F Spirt cost $100 less HERE than through Lexu$!!!!!!! Go figure. Germain Lexu$ has lost my business. A big THANK YOU to the guys at Discount Tire Lewis Center!! read more

Discount Tire - New Michelin tires!! Thanks John and team at Discount Tire Lewis Center. - Tires Near Me - Lewis Center, Ohio

Wow! My mom told me this was where to take her car here because it needed air in the tires, but by the time I got there, one had gone completely flat. To say the past year has been been hard would be an understatement (and I don't just mean the virus). When I called her to tell her a tire was flat and may need to be replaced, she cried. It was a long wait, but everyone there was super and they fixed her flat for free! Then I almost cried. They could have told me it couldn't be fixed (and I know sometimes they just can't) but Honesty goes a long way toward loyalty. Thank you! read more

How awesome is new tire time!?? Very awesome. Only happens once every couple of years. This time as the recommendation of some of my peers I chose DT. It was also good timing as their Black Friday incentives were pretty decent. Tires were ordered promptly and installation was scheduled (since I ordered some rather special tires not stocked). The guys up front are all incredibly nice and helpful. Come appointment time, they were every bit as nice and helpful as when I ordered. This location is often very busy so an appointment is almost necessary but they seem to try and accommodate all the walk-ins they can! They got the new tires on, and even bagged up the old ones for me as they were coming home with me. Highly recommend this DT store. read more

This place always impresses. I will not take my cars anywhere else for tire service. I worked with Alan this morning and they just do an amazing job with great service read more

Nobody likes dealing with tires for a car....I mean nobody. So, you can imagine how excited I was when I found a GIGANTIC bolt in my rear driver's side tire. (Not excited at all really). However, the good news for me was that I had purchased my tires a few years back at Discount Tire off of Sawmill Rd, AND I had managed to purchase full coverage on them. I don't put many miles on my car, but it drives around town ALOT...and who knows where this stupid bolt came from. Long story short. I got over there in the morning, worked with the manager, and they had me all taken care of later in the afternoon. NO CHARGE....because I had gotten the full coverage when I purchased my tires a few years back!!! Now, maybe you don't feel this way, but when I can get things fixed on my car FOR FREE....it makes me do an awesome-sauce happy dance! Bottom line, The staff was SUPER friendly and pleasant, and they were very easy to work with. I have to say that I will probably be back to replace these tires when they need to be. An exceptional experience for an unexceptional issue!! read more

These are the best guys in town! We had a slow leak in one of our tires due to a nail. They were completely booked all weekend, but fit me in and fixed the issue for FREE. Going anywhere else seems like utter insanity. read more

Another 5 star experience. I've probably bought 3-5 sets of tires from these guys. Everytime it's a 4-5 star experience. Probably getting another pair today! They offer a great price, great replacement certificates, lifetime balancing, and free rotations! read more