I've come to Katz three times so far- all because I had nails in my tires (my car attracts them,…read moreapparently.) I just drive up, someone comes out and the patch is done within the blink of an eye for a reasonable price. The people are always very personable. Always appreciate such fast and great service- thanks!

Affordable, quick tire change with a thorough shake down on a vibration problem. The price was…read moreexcellent and I had no complaints about the overall experience. Sort of like how the best Chinese takeout tends to come from the most hole in the wall locations...good car repair often comes from locations that aren't fancy...keep that in mind.

This review ultimately comes down to doing business the right way. Alan got me in the morning after…read moreI called. I was expecting for a lot to be wrong with my breaks and I asked for a serpentine belt replacement as I had been recommended to do so by multiple other mechanics. Alan called me while I was golfing and let me know I would just need new rotors (at a great price) not all the work I was expecting. He also told me the serpentine belt just had some build up on it, but didn't need replaced. They cleaned it off for me for free. Alan earned himself a customer for life because I can trust him. He did the right thing, and I will make sure to reward him by sending my friends and family his way as well. Thanks Alan!

Super nice! I was worried about my alignment, and being out of town makes it hard to find a…read moretrustworthy place. Tuffy was highly recommended by my friend, who says her whole family uses this location, even those that live in a different city. They checked my car and didn't find anything wrong, so didn't charge. Thanks! Peace of mind.

I'm extremely disappointed writing this…read more Over the years, I've been recommended by several people to John's Tires & Brakes because they were always friendly and made customers feel like family. They would offer rides, snacks, and made the experience feel personal. Because of that, there was a lot of trust built. Unfortunately, someone very close to me recently discovered that multiple repairs done here were either poorly completed or failed far sooner than they should have. Spark plugs that were replaced last May (with only about 5,000 miles driven since) were already completely fried, despite typically lasting much longer. Wiring that was replaced just last month also needs to be redone because it's damaged. On top of that, another mechanic showed that the welding work done on the muffler/exhaust was poorly done and may have contributed to further damage, including the catalytic converter needing replacement. I strongly encourage anyone getting major repairs here to seek a second opinion.

I booked a last minute brake pad and rotor service and got my car fixed the same day. The service…read moretook less than 90 minutes and they even snapped my bumper back together without me asking a free of charge! Highly recommend and will be returning to support this local business.

TL;DR: Luke's is great. Honest and fair value, and saved me a ton of money. They have my highest…read morepossible recommendation. Buckle in because this is a long story. I had a serious problem with my AC: it blasted hot air when the car was in motion. My regular mechanic refilled the freon, tried to fix it, and found it was over his head. No charge for the labor, since he couldn't fix it, but $70 for the freon. He recommended I try the Toyota dealership. I went to the dealership, paid for the inspection, $300, which goes towards any work done. Was told I had two problems with the AC: the freon was over-filled, and the motherboard was bad. They guessed that the overfilled freon was the core problem, and the motherboard was causing a minor, unrelated issue. I expressed doubt, because the freon had just been refilled, and the problem had started before refilling it. The rep insisted that this was the most likely explanation, and that they had to refill the freon anyway. $350 for freon, of which $300 was already covered by the exam fee. Meanwhile $1.5k for the motherboard, which they didn't recommend replacing. So I pay for the freon, my rep says the problem's fixed. I drive away and as I do so I am blasted with 105 F air; the problem was not fixed at all, the freon was a red herring. I didn't want to spend $1.5k with a team that had already made one bad call so I decided to get a second opinion and chose Luke's based on their Yelp reviews. Luke's did an exam, $200 or $250, found that the freon was again overfilled, and thought the problem was with the HVAC actuator and quoted 2.3k. Ouch! (It's a lot of labor as they need to take out the entire dashboard.) I talked to both Luke's and the Toyota guys about their different opinions. Luke's was able to give me the error codes from their exam, while Toyota hadn't retained any paperwork at all. Moreover Luke's was willing to do a second exam, for free, to make sure they were right, while Toyota was not. Toyota agreed that if the actuator needed to be replaced, 2.3k was reasonable. I went back to Luke's for the second exam. They stood by their conclusions. So I bit the bullet and asked them to replace the actuator. They gave me a free car to drive while mine was in the shop. Turned out I didn't need it for long: they were able to replace the actuator quickly by going through a vent, rather than taking out the whole dash. This knocked about $1k off the job in labor. And when I got back in the car, lo and behold, it was fixed! I cannot overemphasis my elation. Luke's did better than the dealership, by a lot. They were accurate while the dealership was incorrect. They were scrupulous and offered a second exam for free. They figured out a way to save me money. And best of all they actually did the job. Highest possible recommendation.

Overpriced and totally took advantage of a car that was towed in. When you have your mechanic…read moresoulmate two hours from you kid's car telling you how much it should cost and this place comes in at twice that price.... well learn from us ... this is a terrible place. Read the bad reviews on this. It's exactly what we experienced.

Came in for a tire repair, I was in and out in less than 30 minutes. John did a phenomenal job in…read morekeeping me well informed. Id recommend to my neighbor and I will be back when it's time for my breaks to get repaired.

Awful. Made purchase a 4 tire purchase and appointment. They never showed. The transaction was left…read morepending in my account for days. I had to cancel a vacation out of state we had planned on for a year. I was not able to purchase tires from somewhere else until the pending transaction fell off my account. Called there customer services and was disconnected multi times.

I was a customer in Feb. 2025 and the workmanship was excellent. I will be going back soon for…read moremore rim replacements. This company is the business in their field of expertise.

Ran over a huge creator and bent one of my rims. It wasn't too bad according to Wheel Medic, which…read moremeant they could straighten it. They took my car around back while I sat in their clean waiting room, I could either read a magazine or watch television. I chose my cell phone. There are 2 young ladies who work the front, I believe that everyone who works there is family. Everyone was very friendly, courteous and knowledgeable. One of the young ladies came to the waiting room and told me my car was finished and that they were able to straighten my wheel. Unfortunately, I still have a vibration in the wheel, I took my car to Discount Tire where I get my tires from when needed, and had them balance the wheel/tire of the bent wheel. They said the wheel was the problem of the vibration, and it's still going to vibrate. They put the wheel on the back where I wouldn't feel the vibration as much. The manager there told me that it was very hard to straighten a wheel once it had been bent like mine was, so I'm going to get a new wheel. Hope you have better luck than I had.

Goodness. I wouldn't send my worst enemy here…read more I'm disabled and in loads of pain. This is the third time I've had to reschedule. I arrive after letting them know my tpms keeps going in and out of working. Right after it was fixed. So they said verbatim. I don't have a plan with it working now. We can schedule a time for you to drop it off. I'm disabled. I don't have that option. I need my vehicle and do not have someone to come get it. All things they are aware of. It's just tedious to have your time wasted again and again. And I wouldn't want anyone to do that here. Also apparently I was making. A previous review of an oil change wheee they didn't reset my light. And them just leaving a voicemail telling me how to do it myself. Not really worth the value in my opinion if you're constantly doing the work for them and reminding them of your traumatic brain injury and accommodations you have previously requested. Tedious and arduous.

I was hesitant to update the previous review, but our most recent experience was not the same. We…read morebrought our car in for regular service (oil change, tire rotation, inspection etc). We got the inspection report emailed to us, which only indicated needing to replace engine and cabin air filters. But it also looked like our tires were over inflated based on the report. I mentioned this at pick up, and they double checked all four tires before we left to correct the issue. By the time we drove home, one tire was reading 39 psi after it was checked again, when it said 35 in the report originally and should have been 33 to begin with. I fixed the issue myself but just felt careless on their part. Also noticed that they didn't reattach the battery terminal cover, which again felt careless. A week later, we got three automated emails that said we were recommend battery replacement, suspension repair, and shock/strut replacement during our last visit and that we needed to schedule those services. All of these things were marked as okay in the report, so needless to say they won't be getting any more of my business.

When my car needed new tires, and I had to work all day,.... I called them up and they got me…read morescheduled. I went ahead and got the highest brand since that's all they had at the time. I dropped it off, went to work and picked my car up after my shift. Cue today, while I am driving through ice and snow, my car moves like a dream. Only had minimal sliding. Great choice and I am glad I bought them. Thanks Grismer!

Prays on women, if I could give no stars I would. I took my…read moreNissan Rogue in for rear brakes that I heard grinding. Grismer mechanics came back and told me I need rear brakes, brake fluid flush, front brakes, rear bearing, front tie rod, and a new set of tires. I was so stressed and overwhelmed I decided to sell my car before putting $3k into a car with over 180k miles. I told them only do the rear brakes. They decided to include the brake flush because they charged me $660 for the rear brakes. I then took my car for a second opinion and they said none or the things mentioned was dire. I do need tires but can wait a couple months, I need front brakes but can wait a couple months. Grismer told me my front brakes would be gone by the end of the weekend. They had me so scared to drive my car I bought another car to drive before I got my second opinion. Big mistake, but it was the path I was led down by misleading, money hungry mechanics. Terrible and shameful and Grismer should refund my money on the brake fluid flush I did not ask for, they suggested, and they did this work without my request, I said "rear brakes" and they included the flush. Terrible.

Some of the best customer service I have received anywhere in town! Eric was top notch and it felt…read morelike the whole team was happy to help with anything, you just do not find the first class service I experienced today anywhere!

This place is run like an absolute mess. I arrived at 10:45 and was told that I needed a tire…read morerepair and a tire replacement for both drivers side tires on my 2021 Chevy Trax LT AWD. I was quoted 224 dollars for the service, and was told it would be done by 1:00. The assistant manager Hunter then told me at 1:15 (they only started working in my vehicle at 1:00) that they could not repair my tire as "someone has already repaired it," (which is untrue as I've only had the tire less than a year and have never had it repaired) and that I needed to buy another new tire. So now I've had to pay 450 dollars. I had to wait another hour for my vehicle to be completed. Once I got back in the vehicle, my tire pressure light was on, and my dash said "tire pressure monitor system maintenance required." When I came this morning, I had no lights or warnings on my dash. The service tech (I believe his name was Titus) then lied to me, saying that he had to "re-learn" the tire pressure sensors to the car, and that the passenger side rear tire pressure sensor was dead. I told him this was impossible, as I had them replaced in January of this year at the dealership. The assistant manager Hunter then checked my vehicle, and told me that the service tech (Titus?) never "re-learned" the sensors to the vehicle, and that he had to do it himself! TLDR: This Discount Tire will overcharge you, lie to you, avoid any accountability, and disrespect your time. Go anywhere but here.

My brothers company uses this place and told me that they are fast reliable and have fair pricing…read more I had to get tires on my outback so I had them give me a price on Yokohama's. The pricing was very fair and they had my tires shipped into there shop fast. Once the tires where in they had me in and out then less the 30 minutes. They did a great Job in not scratching up my rims. I was very impressed with the service, and the tires perform great.

Needed a couple of tires for an employee's vehicle. Had decent used ones that didn't break the…read morebank. Friendly folks. Will be back.