I had a really disappointing experience at the Discount Tire in Conyers, and it honestly made what should have been a simple visit feel frustrating and embarrassing. Jake, the service advisor I worked with, was rude and dismissive from the start. He accused me of providing fraudulent information and spoke to me in a way that felt extremely disrespectful--like I wasn't even worth basic courtesy. It felt demeaning, especially with a full store of customers around. After speaking with his manager, his tone shifted--and at one point he even raised his voice while explaining that they don't price match over a certain dollar amount. That may be their policy, but it was never explained clearly upfront. To make matters worse, when he called BMW directly, the quote actually came back cheaper than what I had originally provided--so the accusation toward me was completely unnecessary. I came in needing tires immediately, so I didn't have the luxury of leaving, but if I did, I would have gone somewhere else without hesitation. No customer should be treated the way I was. I won't be returning to this location, and I would strongly recommend better training on customer respect and communication. read more

They never disappoint! I have been dealing with them for about 30 years, and they are still consistently excellent. Efficient, timely, respectful and friendly. Love it!! read more

This is the best Tire store I have ever been to. They were super busy operating like a fine tune machine I was a walk in with bad Tire , boom I got in & out fixed me up superior service. This is the second time they took great care. - good job good job read more

Awesome Tire Company!!! I previously purchased four new high performance, high quality tires. Great Service!!! Great Prices!!! read more

This is the 2nd time I've had this store install tires on my wife's Honda and both times they have broken a wheel stud. This time they didn't even mention it to me. They can't repair it there and they don't offer to pay for the damage either. Very very disappointing experience. Do not recommend this store for any tire installation or repairs. read more

I had a great experience today with Ladesta Woodson, the assistant manager. Brought my car in as my tire had a slow leak. Mr. Woodson took it right away, diagnosed a nail in the tire, and replaced the tire for free, since I had recently purchased it from another Discount Tire. In and out in 45 minutes. Superb customer service with ongoing updates as to when my car would be finished. Very polite, professional and personable. It doesn't get better than this! read more

Very knowledgeable staff. Making appointments online is definitely the way to go. Have only ever gotten tires from here

The customer service was perfect. I never got the name of the rep, but he did a great job. The service was great, and it wasn't a long time to do the tire. The value was free of course as the tire needed to be plugged. I used to go here when they first opened, but they have more workers now. With that many working, the job looks much easier and your car will be done faster. The company has new ways of telling you the car is ready through text. Great spot. read more

Never have I had a single complaint. These guys are always on point. I used Discount Tire in Acworth, GA and when we moved to Covington, I switched to the Discount Tire on 138. The staff is always helpful, always friendly and they really seem to care that you get great service. Thanks fellas! read more

Service is quick and correct. There is no hard sell here. Appointments are strongly suggested but service is fast even without one. Tire prices are reasonable and maybe the best in Conyers. read more

I went online to Rakuten.com to purchase my tires so that I could receive a 3% money back discount. I had the tires shipped to the location of my choice. When the tires arrived at the store I received a call from as associate to let me know they were in. At that time I confirmed my appt. Service is 30% faster when you go online to book and pay for your service(s). read more

Jeremy and Chad are awesome!!! Always very professional and polite. I needed a tire which was covered under my warranty. By the time I was done paying to cover my new tire they were almost done!!! Professional and FAST And they always hold the door for you which is nice as well. Highly recommended!! read more

Discount Tire - Wheels - Tires Near Me - Conyers, Georgia

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The management at this location is great. I went to another shop to have an alignment completed after I contacted management and informed them that I went to a different shop to have balance snd alignment. Managementat provided me with a reimbursement for the cost I paid for the work out other shop. read more

Jonathan was amazing . Very thorough in inspection and transparent with every step! Highly recommend

They were so kind in changing all of the tires of my car and really quick. It only took an hour to wait and it went faster since I made an appointment beforehand. Definitely recommend coming here! read more

So I'm generally up on discount tire, but I'm sitting here being told my truck won't be ready until 7:30, it's 5:45 now, get the link for tracking so figure I'll go next door to get a drink and chill at arbys..guy then tells Mr not to go anywhere because if they get done and I'm not there they will keep my truck overnight. I was like you said an hour and a half. He said it might be sooner. Meanwhile, there's like 4 people telling me not to believe him, they brought there's in on appointments around 2, told it would be an hour and thier vehicle isn't even in the shop yet, one guy just needed a rotation. It's stupid, to threaten me with keeping my truck, if you can't do it say to come back tomorrow, and the bogus times? People are setting aside time to schedule this and your wasting their entire day because you can't schedule right? And if it's a manpower issue, that's not my problem, discount tire needs to factor that in to thier appointments and scheduling. People sitting here 5 hours waiting on something they were told would be done in an hour, and being threatened with seizure of their property if they don't is unacceptable read more

We had a late night blowout on the highway coming back from the airport. I had to have it towed and this place had the highest rating. They were efficient and quick as well as affordable. read more

Pretty much set up my tire purchase on the phone. I knew what I needed and Discount Tire got them all put on in no time! This was my second tire purchase and I would sure go back again... read more

This is the only place to buy tires and get them fixed. The only problem is everyone knows it. You will have too make an appointment. They do have the excessive demand down to a good system. Crazy as it sounds I was allowed to stay in my car while they jacked up the car and replaced a wheel. Being in my own car I could still get some work done and make phone calls. This is the third time I have used them. Yes they are busy but it's the closet thing to the chick-fil-a system in the tire world. read more

Like always excellent customer service, highly recommended, thanks Darren and the crew day of 11/9/18

They rock it was a great experience to walk in with a busted tire and walk out with a brand new one !!! They offer certificates for people that hit curves often, (whoops another hole) while driving these raggedy GA streets!!! Like for real !!! read more

The service here is fast and professional. I will absolutely return. One observation and suggestion: Based on what I've observed when I've brought my car here, many of their customers are black, but all the desk service staff are white. It is good management and customer service to offer balance and diversity in staffing. read more

Highly recommend. Everyone was friendly and professional and they got the work done in a timely manner.

Overall, I do agree with the positive reviews about this company/location. The problem that I encountered is that discount tire has a policy that is not posted or available in writing. If they take off your tire(s) and determine that they are "unsafe", they "can't" put your tire(s) back on, because of safety reason. This policy forces customers into an unplanned tire purchase. This is the situation that I found myself in during the purchase of four wheels. The management here told me that their policy is not available in writing or on their website. I do give the management credit for negotiating with me on the price for the tires, resulting in a decent reduction. read more

My tires were not safe and they took great care to get my car equipped with new tires!

Fast service, prices are great, price match, very professional, and knowledgable service. Was seen at my appointment time and out quick. Tires were thoroughly checked and made sure I was great for the road. read more

Excellent customer care, quick service, and their warranty coverage is unrivaled!! I bought my current tires with replacement coverage a year and a half ago. Today I popped a tire so I put on the spare and drove to the closest Discount Tire ( they are a national chain). They replaced the tire I popped for free. They also found a nail in a second tire so they repaired it for me free of charge too. :-) I've been a Discount Tire customer for many years. Next time you need tires, at least call them. They are friendly, helpful, and you will save money. read more

Discount Tire - Tires Near Me - Conyers, Georgia

45 minutes to remove and replaced 4 tires. From the time I arrived, to the time I walked out the door. 930am to 1015. All tires were replaced, balanced and all TPMS tire pressure monitor systems were rebuilt too. Paid a total of 300 dollars! For all 4 brand new tires!!! I am going to bring all my cars there! Make sure you call in to set an appointment and arrive on time! read more

4 stars due to the long wait on this particular day, with an appt. Other than that, if you need tires, Discount Tires is it. Josh went above and beyond this day. my schedule was very hectic but he made it happen. read more

I have to say I had nothing but a wonderful experience today at discount tires in Conyers. I visited this location during my lunch today. I honestly did not think that I could get my tires changed in half an hour but it happened!!....I received excellent customer service and I did not have a long wait at all. I will definitely visit this location again for my future tire needs!!! read more

I went to discount tire because I had a hole in my tire. Someone looked at my car and told me that another one of my tires was worn down. I told him only had the money to fix the one tire with a hole in it and that's when he told me that it's free to repair a hole. So I said OK if you can fix the tire with a hole in it then replace the other tire that's worn down. I paid $100 for the new tire, and picked it up and drove home. When I got home I noticed my right tire was completely flat. I called them and they said they couldn't fix the right tire, the wheel was bent. They put my life at risk and let me drive home with a damaged tire, and no one told me anything when I picked it up. They put air in it so I wouldn't notice, these people replaced a tire that wasn't damaged and then let me drive home without fixing the original problem. Then when I came back to get the wheel fixed they told me $96 on the phone, when I got there someone it was gonna be $109, but when it was time to pick up my car I had to pay $176. They lied to me repeatedly, I had to spend money I didn't even have just to get my car back. They are scammers and took advantage of me. read more

I have to give Kyle and the crew a major Shout Out!! You guys are awesome, professional and you have a customer for life. I had a nail in my tire. They repaired my tire and had me on my way in no time. Almost makes me look forward to buying my next set of tires from Discount Tire. Thank you all!! read more

Awesome group of guys! Super friendly, super helpful. In and out real quick too. Even when I called to check a price they were on top of it. I wish more auto service places were like this. Keep up the good work. read more

First off I have been an customer of Discount tire well over 15+ yrs and must say I have never experienced any problems whatsoever in dealing with this company. The customer service has been awesome from the beginning. Kyle & staff at my local Conyers location has continued to uphold the great service. I don't see doing business anywhere else! read more

Discount Tire - Great Customer Service! - Tires Near Me - Conyers, Georgia

Very we'll run shop,excellent customer service. Tire prices are nearly unbeatable they will also price match unofficially.

This was my husband's first experience with Discount Tire. It was also a very impressive one that is hard to do make with him. My husband went here and experienced excellent customer service and wanted me to write a review for him. His experience with Discount Tire is very new but in this instance he has experience nothing short of impressive customer service. They are highly recommended and when you're traveling they are the go to company for honesty and great service. Love the fact that you can go in and get your air checked with or without being a customer! You have made us a customer for life! read more

I visited Discount tire about a month ago, to receive a quote to get ready for new tires. Chad was very attentive and helpful in bringing up my account and helping me find the right tires for my car. Even though I have relatively new car, I am getting my tires from here instead of the dealership because of the great customer service and discounts of course! read more

Kyle and his crew are the best. I needed tires and he came through as usual. Got a screw in the tire and when it was checked out it had unusual wear on the inside. He not only took care of replacing the worn out tires he recommended an alignment place as well. The guys take good care of you and take the stress out of tire buying. read more

Has the ABSOLUTE best customer service ever! Every experience at this location has been a pleasant one. Almost better than Chick Fil-A :-)

Have been there three times after getting brand new tires put on. First had to have a tire replaced on the side of the road because they broke the bead belt putting it on. Then had to have valve steams replaced. Then they cut the side wall putting the valve steam in and made me loose two grand in work becouse of the side wall. read more