Service here is horrible…read more Ordered ahead for pick up and waited for the "ready to pick up" notification. Took over the alotted 1 hour, but that's okay. Finally got the "Ready for pick up" and made my way over. I arrived, checked in, and talked with an associate. It wasn't ready to pick up. They had to still pick the item. More time passes and the item finally makes it up to the counter. Then we waited....and waited... and waited. The original staff member was too busy to check us out and asked another staff member to do it. Then they never actually tell us it's ready. It's a heavy item and they don't load it or offer to load it. Clearly a two man lift item and they say I can take the dolly and don't come to help. Poor customer service. Not the way Best Buy used to be.

Staff are nice and friendly, but they did a terrible job of online order pick up. They took a long…read moretime to get the item from the back even though the app said the order was ready for pick up. They brought it out and wouldn't check us out to let us go. When another guy finally did scan or punch in whatever code they needed to in the back, they didn't even tell us it was done. We were just standing there. The lack of communication was ridiculous. Even when other staff asked us if we were being helped, they didn't help.

I thought they were honest, professional, and fair. I brought in my Kindle for repair. It wasn't…read morepowering up or charging. I thought maybe it was my charger. So I tried another charger which didn't seem to work. That's when I decided to drop it off at MIT Computers for diagnostics. It was $20 to run a diagnostic on it, and they told me they would call me in a couple of days. They called and told me that the Kindle started right up during the diagnostic test. I guess it had to be reset or something. I was told to bring in both of my chargers to check them out. I did just that, and there was nothing wrong with the chargers. Also, my Kindle was working and there hasn't been an issue with it since. They could have just said it was the battery and charged me more money to replace it. I wouldn't have known the difference, but they told me I didn't need one. I have a friend who used to take her laptop to the one on Dale Mabry before it closed. She was very happy with their service. In fact, she's unhappy because they are no longer there, and didn't know they had a shop in Brandon. Now she knows after I told her about my experience. Hopefully I won't need to come back any time soon, but this is the place where I'd bring my Kindle or laptop in for repair if ever needed.

6 minutes ago NEW…read more I don't recommend this location. First, they say 3 to 5 days to diagnose the issue but can't even meet that time line. Then when asked about it on the 6th day, they say, "we'll, you did bring it on the afternoon of the 1st day". I requested if they could not complete the diagnostic by the end of the 6th day to give me a call so i could pick up the pc and give my business elsewhere; they said "sure". Well, at 5 pm on the same day, Saturday, I call and they are closed until Monday. Totally unprofessional!!!

Great service!!!! I was so happy with this company. They fixed my computer in one day and charged a…read morereasonable rate. I will definitely come back and will recommend to everyone I know. Thank you!!!!

I was able to bring my computer in and discuss the challenges with it. We were able to turn it on…read moreand clarify a couple of programming notes and the issues were resolved within a day and a half. The computer works like brand new. I have nothing but great things to say about the team there at the ScanCorp. they were fantastic,friendly, and transparent and trustworthy throughout the whole process. I appreciated everything they they did and all the friendly advise. They will be my computer people from here on out!

I was in the middle of building a new PC when I realized I was missing an ARGB splitter--one of…read morethose small but essential parts that can completely stall your progress. I called Alafia Computers and was immediately impressed by how friendly and helpful they were. They even took my cell number and texted me photos of the different options they had in stock so I could choose the right one before coming in. I was in and out of the store in just a couple of minutes. Quick, easy, and super convenient. Shops like this are exactly why we need to support local businesses. This part wasn't available for pickup at Best Buy, Staples, or anywhere else nearby. Without Alafia, I would've been stuck waiting at least a day for Amazon. Instead, I was back to building within the hour. Highly recommend!

Today, I walked into the shop looking for help with computer adapter. My son, 11 yrs old, was…read moretrying to help explain what we needed but was cut off by representative. When I stepped in to clarify, I was told " that's not how cables work". Rather than taking time to listen, explain or offer guidance, the interaction became dismissive. Even though I desperately needed the help - I walked into Alafia Computer store with someone that didn't care to assist. As a customer, I understand I may not have the technical knowledge, and my son was simply trying to assist. There is no need to make us feel uncomfortable/ awkward. I won't be returning to this store.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

hey its the zufelt family can you contact us 813-381-4006 we have some issue with your phone its…read moresaids its disconnected or out of service can you call us with your new number oh when you see me you be in for a huge surprise im back in town for a yr then back in st pete yeah i moved i kinda told people about you when i was there past 2 yrs

Terrible experience. I talked to Guthrie before bringing in my Dell; which I suspected had a virus…read more He said he would remove virus, and make it operate fast again for $125.He would have for a week. I kept calling and dropping by. He had from August 14 to September 29. When I finally got it back, not only was it not fixed, but he put my photos and documents on one of his hard drives, which he has yet to find. He still charged me $125, and said he would call IF he found my photos and documents. That never happened.

D Tech Cinic is a major and phenominal player in the world of fixing PCs, laptops and an array of…read moreother electronics. I had taken my laptop to Rodtech who deemed my laptop irrepairable about 3 years ago. I really liked that laptop and I dreaded having to throw it away, so on a whim, I decided to get a second opinion. I took it to D Tech Clinic and they didn't disappointment. Through their tenaciousness, they discovered serveral issues with my laptop and they were able to get it up and running. D Tech gives you back your device in better shape than it was when you brought it to them. Their attention to detail is impeccable, I was missing screws in my laptop and they replaced those without hesitation and for no extra charge. They're conscientious about what they charge their customers for repairs, so they work with you, recommeding other quality alternatives for parts that meet your budget. They are honest and they go above and beyond to provide you with the best customer service. You're not going to find a better repair shop for you electronics. I would not hesitate to use their business again.

Brought my PS5 in to get the HDMI replaced. Fast and good work. Richard did great work and was fastread more

So...my computer hard drive has an error. I start backing up like a crazy lady and buy a new drive…read moreto clone the first drive to. Sadly, I can't get them to connect for whatever reason and start getting a Very Bad Screen. So...my husband took my computer to InRSite computers mid morning on a Friday. They said they'd call with an estimate on Saturday and that it might even be ready on Saturday. It's Monday. I called them--was on hold for 12 minutes--they haven't even looked at it yet (um, hello? business sense? Under Promise Over Deliver?)...and "Oh, it'll be $125." "Even though I already brought in all the hardware?" "Yup," says Wayne Parker, without even apologizing for the 12 minute hold time, "I looked at our price sheet..." Um... PRICE SHEET? Why didn't you look at your "price sheet" on Friday when my husband dropped it off? So. Now we're taking it to PCG (On Bloomingdale and Kings). They're going to charge a 'data transfer fee' of $25-$30. Big difference. Oh, and I didn't have to wait for 12 minutes to get someone on the phone. The point: If you're in Tampa, DO NOT GO TO INRSITE computers. EVER.

Great place to go for All your computer needs & whenever you come across a problem. The staff is…read moreVery knowledgable & very helpful

10/10 experience. Eric tracked down the problem with my PC and got it fixed! Turned out it wasn't…read moremy GPU like I thought, it was actually the PSU. He picked up a replacement and had it swapped in for me. Thank you! :)

Eric's pricing was reasonable . He also was patient and willing to answer questions asked by my…read morevery computer illiterate self .

Had the team from TechRay assist us with some new servers we had installed. The tech was friendly,…read moreinformative and ensured he cleaned up after the job was done. Very pleased with what was done for the price.

From the owner: TechRay Systems solves technology problems in and around western Florida. We are an IT managed…read moreservice provider, but take on a limited number of related projects for individual clients. As of September 2025, we no longer troubleshoot or repair devices outside of an existing managed service contract. If you are interested in our services please reach out by phone or email. Thank you for your time.