We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

Driver was very well mannered and extremely quick to come help me out! 10/10 would recommend!read more

From the owner: Family-owned business based in Vinton, LA, offering 24/7 towing services. We provide quick, safe,…read moreand affordable service whenever and wherever you need it. Feel free to contact us anytime!

I had a flat tire and was stranded in my truck for over 45 mins waiting on someone to change my…read moretire because my tools were not in my truck at the time, the first guy my Roadside Assistance people sent was a total joke didn't even have all the right tools to do the job......so I had to call back and ask them to send someone who knew what they were doing..... then they sent me The Roadside Specialist and it turned out to be the owner of the company and i couldn't have been more pleased....very professional and courteous and had me up and running in no time.....I would totally recommend him to any individual or business to use this company.....you won't be disappointed.

really came through. we had left the vehicle and came back to it fully repaired . thank you so much.read more

Never showed up just wasted my time .. And later on tried to scam me out of money throught the…read morephone .. I would rate 0 stars if I could It was such a dissapointment. Not to mention they are rude over the phone & through text message. The guy would rather " sleep " then help out a paying " client like me" ..

Be careful of lies. I brought my tires in for a short simple rotation and I was denied because of…read moremy tires. This one guy told me LOUD in the waiting room " ALL my tires are bad and I need new ones" (in front of everyone). They want to sell you tires when you don't need them. This one was rude and obnoxious. I am not stupid and I know tire life and they were wrong as multiple times experiences people already told me. I consider them SCAMMING vulnerable people with unnecessary purchases. I actually give them ZERO stars. Do not go here.

Justin was very helpful & professional throughout the experience. I was updated about everything…read morethroughout the fast service they provided. Would 10/10 recommend RNR for the quality of their service and the good conversations with Justin & Lonnie while there!

I have a volvo s60 and even though it was outside of there expertise, Brian showed enough concern…read morefor my situation to give me his contact number to help me try and find somebody that could help. There is something to be said for someone who will help you even when it appears to not benefit them directly. What I have to offer is this review, not on the service ability but on the charecter and integrity of one man trying to help another. So, I hope this review helps to score you a couple work orders and possibly a small bonus or recognition from the company. I can honestly just offer the recognition this volvo gonna be the death of my finances but I knew better.

Locally owned and operated. Trustworthy and know what they're doing. Been in business in LC for a…read morevery long time. I've brought several vehicles to them and always had a pleasant experience with quality work and very reasonable prices.

Quality. Great value for money. Timely service. Would definitely recommend and will call for…read moreservice when needed

Elite Towing will get your vehicle where it needs to go -- but expect to pay up to 3x the normal…read morerate. My 40-mile tow bill for a 24' Class C RV (under 12,000 lbs) came to $1,560. They produced a transcript showing they told me the cost upfront, but it felt engineered to protect them, not me. Even though I specifically asked the drivers to air up my new Michelin Agilis tires, they didn't. Later they claimed the tires were in poor condition -- completely false. Tires purchased in Nov. 2024 with fewer than 3,000 miles on them. They disconnected the driveshaft (which is necessary on my rig) but didn't reinstall it. Instead, they shoved it inside my RV door so I had to move it just to get inside. When I called to question this, I was told they're "not mechanics" and sounded very dismissive -- frankly, I got the impression they thought I wouldn't push back because I'm a woman. They also only accept credit cards and charge a 4% fee, refusing other payment options. My invoice showed 5 x $300 = $1,500 (plus fee), but the time of service was only 3.5 hours. They wouldn't give an invoice unless I requested it, claiming their payment processor "just doesn't do that." When they did produce an invoice, it showed my signature on the bottom, which was taken from the in-field process of payment sent in a text form that was required for the credit card payment. When I asked about using a smaller truck (my rig is far lighter than a semi), I was told only their heavy wrecker would work. They stood by everything, never acknowledging any overcharge or inadequate service. If you use them, get everything in writing, expect a very high bill, and don't expect customer service or fair consideration after they have your money.