Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

My mom recommended this place and I'm glad she did (and not only because the location is convenient…read morefor me). The staff is always friendly and honest and Capitol offers reasonable prices. A few months ago, we brought our truck in for repairs and they helped us through the process of how to apply our warranty to our amount due to help ease the cost. Just today I dropped my car off right away for an oil change stating I did not need it back until 5 PM and they had it done within an hour. I was so impressed! Their hours say that they open at 8, but I have come 10 minutes prior to that and they have been open and ready to help me with a smile. It also doesn't hurt that there is the sweetest black lab that will greet you when you walk in. Seriously. If you were having a bad day, this has to make you smile (unless you're not a dog person). I just wish they were open on weekends, but hey, they deserve a break, too.

When Shawn owned Capitol Tire it was the most honest car repair place in town…read more Shawn retired and sold Capitol Tire, now expect to be told you need service and parts you don't need.

I ordered a new transmission through them took a month they put it a month later. I'm getting an…read moreoil change at and they gave me a sheet of paper that said moderate transmission leak took it back to the place started. They said they didn't have time to get me in so she called tires a business they said sure so two days later I bring it in put it there in the come back in the evening to pick it up under warranty and they never touched it. What I heard on the phone when they were making the appointment was oh we're so busy too so basically who gives a darn I do you should too if they're not doing this to me because The second place said the first place did it wrong admitting to their at fault

We had our vehicle towed here after it died in the parking lot of our apartment. We asked them to…read morediagnose what was wrong with it as it was a 15+ year old model and wanted to be safe. They put it in the air and then assured us we needed coils and spark plugs, work that would add up to more than 700 dollars. After we had that work done it still was driving oddly so we got a second opinion. That when it was discovered that the frame was well rusted and wasn't safe to drive, something that any mechanic with any scruples would have noticed and alerted us to! WTF! This place will take your money and leave you in the lurch. Don't go here if you value your life or money!

Great staff, service is the best . Just a routine oil change and inspection this time . Friendly…read moreand very good at explaining things.

Fixed coolant leak, get it home, still leaking coolant. Shop claims system was pressure tested and…read morepassed. Get it back into the shop; fix second leak with additional parts and labor costs. Claims pressure tested system and passed for the second time. Currently no leak. Took two trips, two bills, and didn't have my car for little under two weeks. You decide if this is the experience you want.

We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

Been doing business with Donn for 20 years, I am guessing. He is always kind, funny, honest as the…read moreday is long (to date myself). I always have to wait while my car is being fixed (only one car), and it is always pleasurable being there. He's got birds out front to watch when you get bored and good Christian music to listen to some of the time. He has worked with us when the money was not right there when we needed it. Once I had a bad wiper blade that kept falling off after months of use and he replaced it not once but twice at no charge. I wouldn't trust my car with anyone else.

Donn is extremely kind and respectful, he was willing to work with me on an estimate when I…read morementioned I could only afford one brake replacement instead of both. Service was finished in a timely manner!

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.