Brittany helped me into a new car after the unfortunate theft and totaling of my previous car. They…read moreworked with me and my insurance to ensure I got the car that I wanted without having to worry about timing. They were professional and courteous. I am thrilled with my purchase.

Horrible place!! Check the car with another mechanic before you buy!! I have broken car that i…read morebought last week. Need engine work, bunch of small things are missed ( wipers, turn signal is blown, i do not think that car will pass state inspection). We bought this car in a rush to go to the long trip with my 3 kids. Thanks God nothing bad happened during the ride. The dealership owner just making fun of my husband. Never in my life i expect something like that. I know you can miss things, but the way they handle it is not right. I hardly ever leave a review. This is something that i wish wont happened with you. Please watch out!!

We are from out of town and seniors. Our car showed low tires. We are unable to diagnose or fix…read morethis issue. We found this business and they were so helpful and honest. Please bring your auto repairs needs to them

Today we have decided not to work with Kellys Automotive in Manteo any longer. I had 3 vehicles…read morewith them and they have been doing the maintenance on my company vehicles. 3 of my vehicles have been in their yard for weeks with no parts ordered and nothing started to repair. These vehicles are company vehicles and very important that they be repaired in a responible amount of time. This morning i had a 4th vehicle go down and dropped it off at Kelly's. I waited around for someone to show up as they open at 8am. Kelly showed up and i began to tell him what was wrong with the 4th vehicle. I then started to ask when the other vehicles were going to be completed as i needed them to do work. He stated it will be several weeks before he could even look at them. Now remember they have already been sitting onsite for several weeks at this time. So i mentioned if he still wanted to do my work. At this time Kelly blow up and started cussing at me and screaming to get my sh@# out of his car lot. He charged me $1,000.00 to tear down a truck that i drove into his shop that i now have to pay to have towed off his lot. 1 of my vans gas tanks was crushed from when he put it on the lift wrong and doesnt want to take responiblity for it. He said he replaced the motor mounts on one of my other vans which is a lie as they have not been replaced, but i paid him for this. I paid him to fix the fan on one of my vans and it still does not work. I will be taken Kelly to court once i get all this information together and find out everything he was supposed to fix and didnt.

Three times into service to fix one problem - Cost $4,500…read more Had my Husband's 2015 Acadia in for the same problem not once; not twice; but three times. With this time we'll be up to $4500 - $4700 in repairs ALL for the same problem that it was brought in for. They take NO responsibility for not diagnosing it correctly the first or the second time and the dealership would not share in the cost of the third repair in any way. When you get put on hold when you call them, their message is that "they diagnose the problem the first time". What irony! I am so disappointed in how little they're willing to stand up for their own shortcomings and do the right thing. When we asked for a loaner -- sorry we just don't have any - you'll have to enjoy being carless. After I posted this review . . . Sometimes people and businesses do the right thing. I'm a BIG believer in win-win situations. Marc Hellman from OBX Chevrolet just called and agreed to take care of approximately 1/3 of the cost for this third repair, which I consider fair.

OIL CHANGE SCAM/ RIPOFF ALERT! Unfortunately, I have to go to dealers for my oil changes. These…read moreguys add in an additive that I DO NOT NEED, WAS NOT ASKED IF I WANTED and REFUSED TO TAKE IT OFF MY BILL. This additive is fine IF YOU NEED IT, which I do not. I was not informed that they would be adding it, they just do (or don't, there really is no way to tell) and throw the $20. upsell charge on your bill, then when I asked about it, I was told "Oh, we put that in every oil change we do" well good for you, adding services or upsells without asking is, in my mind, criminal... here it is- we did this stuff that you didn't ask for, PAY ME. That overshadows the experience completely, which was good. Why you dealers and shops have to do such shady stuff is the exact reason mechanics have a terrible reputation.

I have been going to R .D. Sawyer for the last 16 years since I moved to Nags head, NC…read more I can't say enough for the friendliness and courtesy of the service, office, and sales people. Cars break. Sawyer fixes them. I live where it is salty and have some salt related problems. R. D. Sawyer has fixed them, and when necessary contacted Ford for a warrantee problem. I get my oil changes there and also bring a Ford I previously bought from another dealer there for service. Like my last Edge, they will be my choice for a fair deal on a new Edge.

I had an issue happening with my car that no one in the area wanted to touch. I went from shop to…read moreshop and no one could help me until I called Sawyer R&D motors. They were able to get me in first thing the next day and fixed the problem promptly at a reasonable rate. I even got a chance to meet the owner and I could tell he genuinely cares about his customers. Highly recommend this place.

They have more than cars here. They sell tires, wheels all kinds of accessories. Good selection of…read moreinexpensive vehicles.

SOOOOOOOOOO glad we stopped at Mr Auto in Elizabeth City ! We had actually walked away from 5…read moredealers that day and said, why not stop here before we go home. We were treated with respect ( can't say that about the other 5 places, new car dealers included. They acted like we were bothering them, didn't seem have time for us, until we were walking out ....) James was a great person to talk with and knowledgeable about his cars on the lot. We tried out around 5 vehicles. We had actually decided on a deal that day but changed our mind the following day on another vehicle. Was not a problem for James at all. He gave us plenty of space to make our decision. Mr. Auto has a nice selection of vehicles. I'll be trading in my truck at some point and will go straight to James for a deal ! I have the utmost confidence we will make a deal and be very happy !! No pushy sales gimmicks, stories or nonsense. Do yourself a favor and see James at Mr. Auto !!

Was looking for a valued used vehicle for our new driver in the family! Gary went out of his way to…read morefind a exceptional vehicle that was safe, economical, and meet our daughters need for likeability! Gary was forth coming and integrity driven through the whole process. I feel confident in say we will consider T&G for our used card needs. R/

From the owner: T & G Sales in Elizabeth City NC offers custom portable buildings, sheds, garages, car haulers,…read moreutility trailers, enclosed trailers, cars, suvs, and more for sale. Our Rent-To-Own option provides a convenient solution with no credit check required. We also have outside financing available with approved credit. Whether you need a portable shed for storage or a utility trailer for hauling, we have you covered. Visit us for all your portable building, trailer and or vehicle needs in Southeast Virginia and Eastern North Carolina.

I WOULD DEFINITELY BUY MY NEXT TRICK HERE (if my wife hadn't told me this was my last truck with a…read morehomicidal look in her eyes.) Great buying experience. Fair pricing (I did shop around) fair trade in, excellent service. I know I should expect that with the substantive cost of the truckof the truck, but much better than other Ram dealers I visited. Had a problem with an accessory. The wrong one was ordered and delivered with the truck. I tried to use it for the first time 2 months later, discovered the problrm and went back . With no questions asked, they replaced the accessory. Took less than 24 hours.

Whatever you do, do not use this dealer for any service other than oil changes and warranty related…read morework. The prices for labor are extremely high, higher than any local service center. And when it comes to the parts prices, count on spending five to ten times the price you will pay at Autozone or other parts retailers. No, that is not some Chinese knockoff part, that is for name brand, often Mopar, parts. There dealer's reply? "I don't set the prices." Find a local, community owned service center. They will not rob you blind.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

I totally agree with Barry R. What is different for me? Stuck in the parking lot at 2am. 2009…read morenot cranking. New battery. Jumping did no good. Knew it had to be electrical. A co-worker brought me home, out of her way. Woke up the next morning thinking, I've got a good job even with it challenging. But I need reliable transportation to keep this job. A friend came by to pick me up 2 weeks earlier. "You've got to do something.". She packed me in her car that rainy day and headed north. We both know Amherst County. First stop was VA Select, and a young woman came out. Okay, I can deal with this. But we checked out a couple of prices before she even got to us. No way with my credit and dead car issues. I waited for VA Select to open. Called. Emily Woody answered. Explained I need to buy a reliable car, but I don't have transportation to va Select. She mentioned filling out online credit application when she got back to me. I said no, I'm not going to do that. I don't even know if you have what I need. I don't even know what I need. Can you send me a pic of your driver's license? Yes. Did you get it? Yes ma'am. When can you be ready? I'm ready now. 10 minutes or so later I'm climbing in a big pickup. Emily had told me cheapest car on the lot was a 2017 Ford Fiesta. She showed me that, and two others in the same ballpark. I just felt happy looking at it. Comparing all three. The hatchback really sold me. Okay, my ride that was just too much for me to keep sinking money into as a single older woman. Was a Volvo 5 speed turbo that my son brought me after my old 240 started giving problems. The story doesn't end with Emily and me going out for a test drive. Silly as this sounds, I look at her and say, so you're going to drive it? Hey, I'm not used to new cars. She hands me the key and says, No, you're the one considering buying this car. You're driving. She cranked up the ac, turned on the radio, and when we pulled out heading north on 29, I floored it. Nope, not a turbo. But, that little car moved like one little bullet. I was satisfied. Story is not over. Sent second son pic of new car and told him about how much Emily was a help. He says, "Yeah, she's nice.". What do you mean she's nice? Like thinking he went to school with her, or maybe her parents? "Nah. She sold us our cars." Not over yet. I'm sitting in the parking lot, relaxing before time to go in. And a young girl stops at my window. "Is this a 2017 Ford Fiesta?? "Yes.". "I saw the red Dot on the back. You got it from VA Select.". Yes. I looked at this car. Went home to think about it. Came back next day and was told it was gone." In a way, I felt bad. But, I really don't. I know Va Select will help her anyway they can.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!