These people are crooks. Do not go there. They quote one price and charge you 50% more and have no…read moreexplanation for the overcharge

Will never purchase from them again. Told them I could only budget 400-500 - ended up with 690 -…read moreThat is on me ... however, they financed me for new plates and I ended up using my same plates. Tried to get them to redo the contract but the finance department said they could not do this. WTF?! Do not purchase any stupid add-ons either... they will rape you in the cost!

These folks are massive time wasters and are extremely dishonest. They put up a vehicle for sale…read morewith one owner and strong service history for 25k. I put a deposit on the vehicle and was told that it was undergoing repairs and would be ready in one week from the date of deposit. After 3 weeks of me checking in with Jamal and Anthony, I was informed that if they didn't have the car ready end of the 4th week they would drop a loaner off to my house 3 hours away from the dealership, I said sure. At the end of the fourth week they return my deposit saying the part needed for the vehicle is on back order and they don't know how long it'll take, I said fine. I get a call 2 weeks after getting my deposit returned that the vehicle was now ready to go, the service had been completed and it's ready for pickup. I place another deposit on the 2017 Nissan Armada they had for sale, letting them know that I'm coming from 3 hours out to pickup the vehicle and set the time. I show up to pick up the car, go on a test drive and the car breaks down during the test drive. The entire time they've been claiming they're fixing an alternator issue, it's taken them nearly 2 months and the car is still inoperable. The kicker is Jamal and Anthony completely stopped responding the day of pickup and had me deal with 2 others Anton and his sales manager. They tried putting a bandage on as a repair the car broke down after they stated they got it ready for pickup, they want over 25k for vehicles that cannot make it 5 minutes from the dealership on a test drive. I've seen better service and quality at buy here pay here lots, do yourself a favor find a better Nissan dealership.

Bought a car in December 2023 and by November-December 2025 I had to purchase a new car, as my…read moreentire radio system went out back up cameras, and dash screen. they were no help what so ever with the situation and said it would be an estimated 5000$ or more to fix. After the 150$+ fee to even tell me that that was the problem in the first place. Also told me that that was not in there control as it's just like a remote the battery or system could go out at any time and that's out of there control. Also mentioned I was at least the 3rd car in the shop that week with that problem, same cost for everyone else as well to fix.

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

This place might be the biggest scammer in Elizabeth City, I guess this is why they do free state…read moreinspections. It's just a way to get you in the door then attempt to talk you into over $1800 of unnecessary maintenance. The best part of this print out is I changed the oil less than a thousand miles ago. Somehow the oil "failed" their test. The air and cabin filter was also changed the same day. This place should be investigated because they are most definitely raking people over the coals for unnecessary maintenance and repairs. Sincerely a 25+ year mechanic

Good morning, fellow Yelpers! It's your favorite critic again with another noteworthy…read moreestablishment: Hall Ford of Elizabeth City, located in Elizabeth City, North Carolina. I had to bring my truck (company owned) to an establishment b/c we use Enterprise Fleet. I chose here, not only b/c it was on the list, but this is a dealership. I figured, if I'm going to have someone work on it, why not have them do it.... I'm so very glad I did! Let's start by honoring the service manager Tiffany, and amazing individual, to say the least. Communication is top tier. Knowledge is unsurpassed. The quality of work is extraordinary! You're just not going to find this kind at some backyard garage or makeshift mechanic ANYWHERE!!! If you happen to be in or near Elizabeth City (not wishing bad on anyone), and happen to need services, give them a try, I know you won't regret it.... 4

I was rear ended by another vehicle and my insurance sent me to Elizabeth City GMC Collision…read morecenter, and I'm glad they did. Every one there was great. they had me fixed up and back on the road in no time. They even had a vehicle for me to drive while they had my Cadillac. Top notch all the way. I would definitely recommend them to my friends and family.

Avoid this place. They lie straight to your face. Told them I was just browsing and did not want…read morethem to run my information. Today I look and there's not one but 3 hard pulls on my credit.. absolute lying POS finance people.

Brought my 2016 GMC Sierra 1500 in with transmission issues ultimately the transmission was shot in…read moreneeded replaced and was going to be covered under an extended warranty. The dealership had no issue working with the extended warranty to have the transmission replaced after a couple weeks I got the truck back and everything was good I thought less than a year later I started hearing sounds coming from the bell housing area and not living in the area anymore, I called and they told me I would have to take it to their dealership for them to look at it for anything to be covered not wanting to cause any damage. I took it to a dealership in Virginia, and ultimately the flywheel bolts were loose, causing the flywheel to rattle when the shop did an initial inspection. There were bell housing bolts loose. There were bolts missing exhaust, put back together with wrong bolts and wire holding it when I tried to talk to the service manager at this dealership about what the other shop had found and the issues they did not believe me or the shop and told me for them to cover any of the cost. The vehicle would have to be brought down to their dealership, which is not possible without paying an outrageous amount in Towing. Obviously they do not take any pride in the work that they do do not trust this dealership.

FAFO, This business…read moreis absolutely terrible. You're about to face the consequences. Zach Bosalu is the most unprofessional GM I've encountered in my 40 years of buying vehicles-- while owning my business we bought 1-2 trucks every year for work, FORD. I should have known better to buy a reputable broke down Chevy Specially from this POS Performance Chevy dealership. plus didn't offer me 5.9 interest Chevy was offering. 760 credit score So screwed me out of thousands more by giving me 7.3%. It's ok I am selling Chevy to buy a new F250. Zac gave me an out-the-door (OTD) price but still added extra charges for TTL and another documentation fee while I could have purchased my own TTL for less than $4500. I've already reported them to the BBB and the Attorney General of North Carolina. Stay away from these scammers! I'll encourage hundreds, even thousands of people about your establishment. Don't mess up on you, Coming soon, FAFO

Literally THE WORST customer service I have ever experienced. If I could give them 0 stars, I…read morewould. I was in an accident back in July, took my car there to get it fixed. After two weeks, I picked up and noticed my rearview mirror piece was missing to my car. Nobody should've been in my vehicle considering all the damage was to the OUTSIDE of my vehicle. I noticed the mirror broken, went back inside and they told me they'd order it. Here we are 5 MONTHS LATER with no part. They've given me the run around this entire time telling me they ordered it, held it for 4 weeks, tried to contact me (which they did NOT), and they'd reorder. If I hadn't heard from them by Tuesday, to call. So I did, she wasn't there of course. So today I called AGAIN, highly irritated, they hung up on me twice after trying to talk over me and refused to fix the piece of my mirror that they broke. I will NEVER recommend this business to anyone I know & will NEVER take any vehicle I own in life back to these people. The lady at the front is a BITCH just like I told her over the phone.

Just got done with my last oil change there. Took it in to get the state inspection done. They…read moretell me my 2021 truck doesn't have a muffler. It's a diesel, and there are no modes out yet, so it's stock. I told Jennifer there in service, that it's a diesel not gas and it has the Def system. It's a special set up. Then all sarcastic she offers to put it on a lift and show me. I called the dealership where I bought it as I'm waiting miraculously they print off the drawings and said they messed up. Clueless.

I cannot say enough about the kindness I received from the sales staff, Mike G. is excellent and…read morewent over every detail of the SUV and Adam answered questions that I had about my new Tucson. I returned several days later about a question and Mike G. was right there with the answers ...THANK YOU SO MUCH!

I went in looking to buy a used car... and WOW!!!! Staff…read morewere extremely helpful with any issues. JENNIFER, IS THE BEST!! I honestly couldn't have asked for a better sales person. Not only did she go ABOVE and BEYOND, but she made me feel comfortable. Her and Steve working together to make sure I was able to leave with the best deal possible. I left with a beautiful Hyundai hybrid all thanks to them and the Lord. I say if you are looking to buy RUN to them for sure!

So happy I decided to buy local this year! John and his staff did an awesome job. Thanks for the…read morerecommendations. Merry Christmas!!!!

had a bedliner sprayed into my new Chevy Colorado and installed a new cap. ordered the cap to match…read morethe truck. The paint matched perfectly. When a couple of friends first saw it they thought I had a new Suburban. These guys are great to work with.